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Why You Should Call SERVPRO For Your Water Damage!

5/4/2021 (Permalink)

Water Damage on Plywood in kitchen This water damage was caused by a dishwasher leak.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Cayce/West Columbia provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Cayce/West Columbia arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs. 

Need Emergency Service? Call Us 24/7 – 803-755-9774

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Cayce/West Columbia 

SERVPRO of Cayce/West Columbia specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Why SERVPRO for your cleaning needs!

4/9/2021 (Permalink)

Let SERVPRO assist you cleaning up the “messiness” that the winter season has brought to your home with a few spring cleaning tips:

  1. Defunk Your Fabrics: Wash the mattress pad, pillow coverings, and pillows from everyone's bed (all pillow types except foam can go into the washer, but check the labels for specific laundering instructions). Then do a second load with your bath mat, shower curtain, and even the curtain liner on the gentle cycle with color-safe bleach.
  2. Sanitize Your Work Station: Wipe down your computer screen with a lightly dampened microfiber cloth. Do the same with the mouse pad, then load a fun wallpaper on the screen.
  3. Manage Microwave Messes: Fresh lemons smell clean so try this: Cut one in half, put the pieces in a microwave-safe bowl with water to cover, and cook on High for two to three minutes. The steam will soften hardened food inside the oven while you enjoy the citrus scent. Then grate the fruit in the garbage disposal to eliminate any musty odor and greasy gunk.
  4. Shake It Out: Gather up throw rugs and take them outside for a good shake. Then air them on a clothesline or railing for several hours.
  5. Purge the Fridge: Pull the trash can over and dump lingering leftovers, spoiled food, and open bottles of condiments, like grill marinade from last summer. You could remove all the glass shelves and bins and wash them or give them a fast once-over with a wet cloth or sponge. Don't forget fingerprints and splatters on the door front and handle. A fresh box of baking soda absorbs odors, too.
  6. Cut Table Clutter: Switch from tablecloths to place mats, and arrange a bowl of fruit or a vase of fresh flowers in the middle of the kitchen table. The mats are easier to keep clean — plus, if your table looks set, it's a less likely landing pad for mail and other clutter.
  7. Bring Spring Indoors: Buy a few potted plants (pansies and gerbera daisies will be flowering soon), and tuck them into nicer pots. It's still too chilly for planting, but meantime you can enjoy their pretty petals.
  8. Banish Garbage Odors: Take plastic garbage cans outside for a quick hosing out, and leave them upside down to dry. Then sprinkle the bottoms with baking soda to keep cans odor free.
  9. De-Germ Sponges: Soaking a sponge in bleach killed 99.9 percent of the three bacteria strains from all our test sponges (scrub and regular cellulose), a benchmark based on the EPA's requirement for sanitization of non-food-contact surfaces. Mix 3/4 cup of bleach in one gallon of water, and soak the sponge for five minutes.
  10. Clean the Corners: If you celebrate Passover — thought to be one origin of spring cleaning, since it's Jewish tradition to clean the home from top to bottom to get rid of any leavened bread forbidden on the holiday — you may have already done a number on your kitchen. But even if you won't be at a Seder, it's a perfect time to sweep up or vacuum crumbs wherever they lurk.
  11. Toss Old Toiletries: In the bathroom, see if your loofah or toothbrush needs replacing. You should get a new brush every three months and a new scrubber every 30 days, but toss immediately if the bristles are frayed or the loofah is mildewed. Also, check the cabinet for expired cold medicines and trash them.
  12. Zap Oven Spills: Burned-on blobs welded to the bottom of your oven can give off odors and smoke. If you have time to run a self-cleaning cycle — even a short two-hour one — it's your best bet (and you can go do something else while it works). If not, just focus on the worst stains. Take a metal spatula and gently chip off any loose pieces — with any luck, this alone might do the trick. If not, liberally spritz with full-strength ammonia from a spray bottle. Leave it for at least five minutes, then sprinkle on enough baking soda to completely cover the stain; add just a few drops of white vinegar. Let it bubble for a minute or two, then whisk away the grime with a scrub sponge. Rinse with a clean, wet, regular sponge.

 TELL US: What's the number one thing on your spring cleaning list?

Why you should choose SERVPRO to help remediate mold!

4/9/2021 (Permalink)

the thought of mold will keep you up at night. Some companies use the threat of mold as a scare tactic, often taking advantage of clients who are in a vulnerable position. Mold inspections can be expensive and time consuming, often requiring several days for test results to be returned, but there is no need to panic. We are here to help! The first thing to know about mold is that it can almost always be avoided. When a flood occurs in your residence or business, you need to act as fast as possible. The quicker you respond to the flood, the less likely you are to have a mold problem. CALL A PROFESSIONAL! Treating water damage is a science, and should be left to experts (like us) who are licensed, insured, and highly trained. Often times, people are hesitant to spend the money on a professional restoration company, but ultimately it will save you a lot of money. Improper treatment leads to long term damage, which may *cause mold and other expensive problems. Second, mold testing and mold treatment must be performed by separate companies. If a company finds mold during an inspection, they must hire another company to treat the mold! Failure to do so is a conflict of interest! If you fear that you may have mold from a preexisting problem, contact us here at SERVPRO of Lexington. We will arrange for a licensed inspector from another company to perform a full inspection, and then we will perform services to remove the mold. After our services are performed, another inspection will be performed to ensure perfection. We ALWAYS guarantee our work! Don't let the fear of mold keep you up at night. Call SERVPRO of Lexington at (803) 755-9774


4/8/2021 (Permalink)

The most common reason people hire a bio-hazard cleanup company is to deal with the aftermath of a crime, suicide, or similar traumatic experience. Each of these events can leave behind dangerous pathogens and other bio-hazardous waste that put you, your family, or your employees at risk.

SERVPRO of Lexington frequently helps property owners in South Carolina remove and dispose of biological and chemical contaminants. If you’re unclear about the importance of bio-hazard cleanup, here’s a closer look at why you should leave this task up to professionals.

It’s Best for Your Family

If biohazard cleanup is needed inside your home, having to handle the cleanup could put you or your loved ones at risk or add to the emotional trauma. The experienced team at SERVPRO of Lexington can respond within 24 hours to bio-hazardous situations, such as crime scenes, accidents, chemical spills, and sewage backups.

They Are Discreet

Many home and business owners don’t want their communities to know what’s happening to require cleanup, so discretion is important. The cleanup crews at SERVPRO of Lexington will work efficiently without drawing unwanted attention from passersby.

They Have Experience

The team at SERVPRO of Lexington has the training, tools, and skills necessary to do a thorough job so you can rest easier and move on faster. They utilize the proper cleaning materials and equipment to decontaminate every scene so that it passes all health inspections that might be required.

Whether you’ve experienced a crime, death, hoarding, or chemical spill, the biohazard cleanup crew at SERVPRO of Lexington is highly qualified and trained to respond. Call (803)755-9774 to schedule an appointment or visit their website to learn more.

Commercial carpet cleaning

4/7/2021 (Permalink)

You likely schedule daily or weekly office cleaning services to keep your business tidy. However, 

Even with regular sweeping and vacuuming, your carpets still can accumulate stains. To ensure your office is presentable, SERVPRO of Lexington offers professional carpet cleaning services, including spot removal and upholstery stain removal to get rid of the stains that sweeping and vacuuming miss. We also offer dry cleaning services for areas where color-fastness is crucial. Below we reveal some of the most valuable benefits of regularly having your carpets Professionally cleaned.

4 Reasons why you should schedule Professional commercial carpet cleaning!

  • To Improve your air quality!
  • Carpets collect a wide variety of air contaminants, including pollen, dust, mold spores, and bacteria, that can cause allergy symptoms exacerbating asthma and other respiratory problems. If not removed, these particles can end up back into the air you and your employees breathe, resulting in a lot of downtime and  loss of productivity.
  •   To remove stains!
  • Some stains are extremely persistent and cannot be removed without professional attention. For stubborn unsightly carpet blemishes, contact the experts at SERVPRO of Lexington for help. We use powerful cleansers and state of the art techniques and equipment to remove even set-in-soils and spatters. 
  • To look professional!
  • Carpet stains do not look professional, and if you invite clients into your office they could be turned off by the dirty, grimy appearance. Even if your clients never enter into your workspace, the untreated stains could signal to your customer that sloppy and carelessness is acceptable. To avoid that call your professional cleaning services. 
  • To extend carpet life
  • Deep-down dirt and grime can damage carpet fibers and cause the rug to wear out more quickly than it should. Regular carpet cleanings remove contaminants that cause damage, discoloration and extend the life of your office carpeting. 

Commercial carpet cleaning offers some important benefits to your business. To schedule an appointment, contact SERVPRO of Lexington. We also specialize in water extraction and mold remediation, and we offer 24/7 emergency service throughout Lexington County. Visit our website to learn more about our services or call our office at (803)755-9774 and get your quote.

Why you should choose SERVPRO of Cayce/West Columbia!

3/1/2021 (Permalink)

Here at SERVPRO of Cayce/West Columbia, we have an amazing staff who works hard for you every day. From our third generation owner, who guides our staff with experience and knowledge, to our office staff, who works diligently with your local and national insurance agents, and also to our production team, who are always on standby for you to get the job done ASAP.  SERVPRO of Cayce/West Columbia strives to provide top notch customer service. If you are looking for a local company to provide professional and timely services, SERVPRO of Cayce/West Columbia is the place, and we are  in your community ready to make things "Like it never even happened."  Give us a call today at (803)755-9774 and schedule a free estimate, with our experienced team.

Hurricanes and Their Categories

2/8/2021 (Permalink)

Blue background with different categories of hurricanes. The different categories of hurricanes and the percentage of damage that can be caused.

Category 1: There will be very dangerous winds that could produce some damage. (Winds- 74-95 mph.)

Although, category 1 storms aren’t as severe as a category 3, it should still be considered dangerous. The winds will be very strong causing buildings to have damage to their roof, siding, and gutters. Extensive damage to power lines and poles can result in power outages that could last several days.

Category 2: There will could be extensive damage due to extremely dangerous winds. (Winds- 96-110 mph.)

In a category 2 the winds are much stronger, which could cause extreme damage to your property, such as, major roof and siding damage. Trees could snap or be uprooted and cause road blocks. Power loss is could last from several days to weeks.

Category 3: Devastating damage will occur. (Winds- 111-129 mph.)

Hurricanes reaching category 3 and higher are considered to be major because of their potential for significant loss of life and property damage. Your property may sustain major damage. Until the storm passes, electricity and water will be unavailable for several weeks.

Category 4: Catastrophic damage is expected. (Winds- 130-156 mph.)

Buildings and homes may have severe damage with the loss of the roof and some exterior walls. Trees will be snapped or uprooted and power poles will be down, causing residential areas to be isolated. Power outages will last weeks to possibly months.

Category 5: Catastrophic damage is expected. (Winds- More than 157 mph.)

There is more of a chance that most homes will be destroyed. There will be a considerable number of fallen trees and power poles. Most of the community may be uninhabitable for weeks or months.

Fire Safety

2/8/2021 (Permalink)

Fire Prevention in your workplace. Fire prevention in your workplace.

No matter the type of business that you are in, fire safety should always be your main concern. Here are a few fire safety tips to consider reinforcing into your daily routine at your workplace.

 Fire Prevention:

  • Keep your work area free of paper, trash and any other items that can easily catch fire. Clutter contributes to fires by providing fuel and by preventing access to exits.
  • Watch your electrical cords, if they are damaged in any way, replace them.
  • Don’t overload your circuits.
  • Turn off electrical appliances at the end of each day.
  • Keep heat producing equipment away from anything that might burn, such as: copiers, coffee makers, and computers.
  • Use and store chemicals safely.
  • Learn how to properly use a fire extinguisher.

In Case of a Fire:

  • Call 911 immediately.
  • Close doors when exiting to help limit the spread of smoke and fire throughout the building.
  • Never use an elevator.
  • Follow the escape plan and meet at a place outside of your building and away from danger. Do a headcount to make sure all your staff has evacuated.

Fire safety is very important, and could save your life. Make sure to discuss with your staff the importance of fire safety. For more information on fire safety in the workplace you can go to: .

Tips to Avoid Bursting Pipes!

2/8/2021 (Permalink)

tips on how to avoid bursting pipes with a busted pipe in the picture. AVOID BURSTING PIPES! To prevent a water damage from occurring in your home!

With South Carolina, you never quite know how the weather is going to be. One week it could feel like summer and the next we have a freeze warning. The damages, expenses and the messes that can be caused from a water line that freezes and bursts are nothing that anyone wants to experience. While we can’t stop, the leaks caused by temperature drops, there are things you can do to prevent pipes from freezing and bursting. Here are some helpful tips.

Things to do outside:

  • Wrap outside faucets. There is a product called heat tape that can be installed and will warm pipes as needed during cold weather.
  • Caulk around pipes where they enter the house. Look for air leaks around electrical wiring, dryer vents, and pipes. Use caulk or insulation to keep the cold out. With severe cold, even a tiny opening can let the cold air inside your home, causing your pipes to freeze.
  • Disconnect garden hoses.
  • Drain in-ground sprinkler systems.

Things to do Inside:

  • Let a stream of water run, if the temperature drops below freezing. It is advised that you let your water run in the farthest sink away from where your main water pipe is located.
  • Open cupboard doors in the kitchen and bathroom.
  • Shut off and drain your water system if you are leaving home for several days.

Severe Weather

2/8/2021 (Permalink)

Storm ahead yellow caution road sign with rain in background. Storm ahead!!

Severe weather can happen anytime, anywhere. Approximately 98 percent of all declared disasters are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage. Knowing your risk of severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

An emergency can happen anywhere and anytime and it can happen to you. In an emergency, it is vital to think clearly and react quickly. If an emergency occurs, it is essential for you to know what to do and what not to do. The time to find this out is before an emergency happens.

Once an emergency occurs, do not panic. Emergency information will be broadcast on the Emergency Alert System, on local radio and television stations, the NOAA weather radio and the Cable Interrupt System. But in an emergency, it is up to you to determine what action is appropriate.

Thunderstorms produce many dangerous and severe forms of weather. Lightning, destructive winds, heavy rain and hail can all be products of thunderstorms.

Severe Thunderstorm Watch: the conditions are favorable for severe weather and you should continue normal activity, but monitor weather conditions closely.

Severe Thunderstorm Warning:  you should seek shelter immediately and monitor conditions on the radio or television.

What to Do:

  • If you are outside, get into a building, car or bus.
  • If you are in the woods, pick a low area under small trees. 
  • If you are swimming or boating, get out of the water immediately and onto land as soon as possible. 
  • If you are in an open area, head for low ground such as a valley or ravine, or crouch down. 
  • If golfing, leave the course as soon as possible and take shelter in the clubhouse.

What Not to Do:

  • Do not touch metal objects such as bicycles, fences, golf clubs, and equipment such as lawnmowers. 
  • Do not go near trees, poles, hills, clotheslines, overhead wires, metal pipes, or water.
  • If in a group, do not huddle -- but spread out. 
  • Do not use the telephone except in an emergency. 
  • Do not take a shower or bath.

Tornadoes are violent storms with spiraling high-speed winds. Tornadoes are usually accompanied by hail, severe thunderstorms and wind. The noise of a tornado has been described as a roaring sound -- like a train far away.

A Tornado Watch: there is a possibility of one or more tornadoes in your area. Continue normal activity but monitor weather conditions closely.

A Tornado Warning: a tornado has been sighted and may be approaching -- seek shelter immediately.

When a tornado threatens, immediate action can save your life!

  • Stay away from windows, doors and outside walls. Always protect your head!
  • In homes and small buildings, go to the basement or to an interior part of the lowest level -- take shelter in closets, bathrooms or interior halls away from windows. Get under something sturdy or lie in the bathtub and cover yourself with a blanket. 
  • In schools, nursing homes, hospitals, factories, shopping centers and malls, go to pre-designated shelter areas. Interior hallways on the lowest levels are best. Stay away from exterior glass doors. 
  • In high-rise buildings, go to interior, small rooms or hallways on the lowest floor possible with no windows. If you can see outside, you are not safe. 
  • In vehicles or mobile homes, vacate and go to a substantial structure. If there is no shelter nearby, lie flat in the nearest ditch, ravine or culvert with your hands shielding your head and neck. 

Contact SERVPRO of Cayce/ West Columbia and Lexington for more readiness tips and tools, including SERVPRO’s Emergency READY Profile (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster.