Comprehensive Restoration Services by SERVPRO Team Cox: Proudly Veteran-Owned and Operated

8/8/2024 (Permalink)

When disaster strikes, the aftermath can be overwhelming. Whether it's a fire, flood, storm, or biohazard incident, restoring normalcy quickly and efficiently is crucial. At SERVPRO®, we pride ourselves on being a veteran-owned business dedicated to offering expert restoration and cleaning services to both residential and commercial clients. Our commitment to excellence, discipline, and integrity stems from our military background, ensuring that every job is completed to the highest standards. Let's explore the extensive range of services we offer and how our veteran-owned business stands out in providing unparalleled restoration and cleaning services.

Our Veteran-Owned Legacy

As a veteran-owned business, SERVPRO Team Cox brings a unique blend of skills and values that are rooted in military service. The discipline, attention to detail, and commitment to service that are hallmarks of military training are at the core of everything we do.

Fire Damage Restoration

Fire damage can be devastating, causing extensive damage to your property and belongings. At SERVPRO Team Cox, we understand the emotional and financial toll fire damage can take. Our comprehensive fire damage restoration services include:

• Emergency Board-Up and Tarping: To prevent further damage and secure your property, we provide emergency board-up services and roof tarping. This immediate action helps to stabilize the structure and protect it from the elements.
• Smoke and Soot Removal: Fire leaves behind corrosive soot and pervasive smoke odor. Our team uses advanced equipment and techniques to clean surfaces and eliminate odors, ensuring your property is free from lingering smoke damage.
• Content Cleaning and Restoration: Personal belongings and valuable items can often be salvaged. We provide detailed cleaning, deodorizing, and restoration services for your contents, helping to preserve your memories and important items.
• Structural Repairs: From minor repairs to major reconstruction, our team handles all aspects of structural repair. This includes replacing damaged materials, painting, and ensuring that your property is safe and structurally sound.
• Odor Removal: Using specialized equipment like thermal foggers and ozone generators, we effectively remove smoke odors from your property, leaving it smelling fresh and clean.

Water Damage Restoration

Water damage can occur due to various reasons, including floods, storms, burst pipes, and leaks. SERVPRO Team Cox provides comprehensive water damage restoration services to minimize the damage and restore your property efficiently. Our services include:

• Emergency Water Extraction: Our team is available 24/7 to provide emergency water extraction services. We use powerful pumps and vacuums to remove standing water quickly.
• Drying and Dehumidification: Once the water is removed, we use industrial-grade dehumidifiers and air movers to thoroughly dry out your property. This step is crucial in preventing mold growth and secondary water damage.
• Moisture Monitoring: We continuously monitor moisture levels in walls, floors, and ceilings to ensure that your property is completely dry. This helps to prevent hidden moisture pockets that can lead to mold and structural damage.
• Cleaning and Sanitizing: Water damage can bring contaminants into your home or business. We clean and sanitize affected areas to remove bacteria, mold, and other harmful substances.
• Structural Repairs: From replacing drywall to repairing flooring, our team handles all necessary repairs to restore your property to its pre-water damage condition.

Mold Remediation

Mold can develop within 48 hours of water exposure and poses serious health risks. SERVPRO Team Cox offers comprehensive mold remediation services to ensure your property is safe and mold-free:

• Mold Inspection and Assessment: Our trained technicians conduct thorough inspections to identify mold growth and assess the extent of the problem. We use advanced equipment to detect hidden mold behind walls and under floors.
• Containment: To prevent the spread of mold spores, we establish containment barriers using negative air pressure and physical barriers. This isolates the affected area and protects the rest of your property.
• Air Filtration: High-efficiency particulate air (HEPA) filters and air scrubbers capture mold spores from the air, improving indoor air quality and preventing further contamination.
• Mold Removal: We safely remove and dispose of mold-infested materials. Non-porous surfaces are cleaned and treated with antimicrobial solutions to eliminate mold colonies.
• Restoration: After mold removal, we repair and restore affected areas to their original condition. This includes replacing drywall, painting, and installing new carpeting or flooring as needed.

Biohazard Cleanup

Biohazard situations require specialized training and equipment to handle safely. SERVPRO Team Cox offers professional biohazard cleanup services, including:

• Crime Scene Cleanup: Our team provides compassionate and thorough cleaning of crime scenes, including the removal of bloodborne pathogens and other biohazards.
• Trauma and Accident Cleanup: We handle the cleanup of trauma and accident scenes with sensitivity and professionalism, ensuring that all biohazardous materials are safely disposed of.
• Sewage Cleanup: Sewage backups can contain harmful bacteria and viruses. We clean, disinfect, and deodorize affected areas to restore a safe and sanitary environment.
• Hoarding Cleanup: Hoarding situations often involve biohazards and require careful handling. We work with compassion and respect to clean and organize hoarded properties.
• Chemical Spill Cleanup: Our team is trained to handle and dispose of hazardous chemicals safely, ensuring that your property is free from harmful substances.

Commercial Restoration Services

SERVPRO Team Cox understands the unique challenges that businesses face when disaster strikes. We offer a full range of commercial restoration services to minimize downtime and get your business back up and running:

• Commercial Water Damage Restoration: Water damage can halt business operations. Our team responds quickly to mitigate damage, dry out your property, and restore it to its preloss condition.
• Commercial Fire Damage Restoration: We provide comprehensive fire damage restoration services for commercial properties, including smoke and soot removal, odor elimination, and structural repairs.
• Commercial Mold Remediation: Mold in a commercial property can pose health risks to employees and customers. We provide thorough mold remediation services to ensure a safe and healthy environment.
• Commercial Cleaning Services: Regular cleaning and maintenance are essential for a productive workplace. We offer deep cleaning services, including carpet and upholstery cleaning, air duct cleaning, and more.
• Commercial Storm Damage Restoration: Storms can cause significant damage to commercial properties. We provide prompt and efficient storm damage restoration services to minimize business interruption.

Specialty Cleaning Services

Beyond disaster restoration, SERVPRO Team Cox offers specialty cleaning services to maintain a clean and healthy environment for your home or business:

• Carpet and Upholstery Cleaning: Our advanced cleaning techniques remove dirt, stains, and allergens from your carpets and upholstery, leaving them looking and feeling fresh.
• Ceilings, Walls, and Hard Floors Cleaning: Our team cleans and sanitizes ceilings, walls, and hard floors to remove dirt, dust, and grime, enhancing the appearance and hygiene of your property.
• Odor Removal and Deodorization: Persistent odors can be challenging to eliminate. We use specialized equipment and techniques to remove odors at their source, leaving your property smelling fresh and clean.

Storm Damage Restoration

Storms can cause extensive damage to your property, from roof damage to flooding. SERVPRO Team Cox is ready to respond with comprehensive storm damage restoration services:

• Emergency Board-Up and Roof Tarping: To protect your property from further damage, we provide emergency board-up services and roof tarping.
• Water Extraction and Drying: We quickly remove water and dry out affected areas to prevent mold growth and structural damage.
• Debris Removal and Cleanup: Our team removes storm debris from your property and cleans up affected areas.
• Structural Repairs: We handle all necessary structural repairs, from minor fixes to major reconstruction.
• Assistance with Insurance Claims: Navigating the insurance claims process can be overwhelming. We work closely with your insurance company to ensure a smooth and efficient claims process.

Reconstruction Services

After the mitigation and cleanup process, your property may require reconstruction to restore it to its preloss condition. SERVPRO Team Cox offers complete reconstruction services, including:

• Project Management: We coordinate all aspects of the reconstruction process, ensuring a seamless experience from start to finish.
• General Contracting: Our team provides a full range of construction services, from minor repairs to major rebuilds.
• Flooring, Drywall, and Painting: We replace damaged flooring, drywall, and provide professional painting services to restore your property.
• Roofing and Siding: Our team repairs or replaces damaged roofing and siding to protect your property from the elements.
• Custom Remodeling: We offer custom remodeling services to enhance the appearance and functionality of your property.

Why Choose SERVPRO Team Cox?

At SERVPRO Team Cox, we are committed to delivering exceptional restoration and cleaning services with a focus on customer satisfaction. Here are a few reasons why you should choose us:

• Experienced and Certified Professionals: Our team of technicians is highly trained and certified in various aspects of restoration and cleaning.
• 24/7 Emergency Services: Disasters can happen anytime, so we offer round-the-clock emergency services to address your needs promptly.
• Advanced Equipment and Techniques: We use state-of-the-art equipment and advanced techniques to ensure efficient and effective restoration.
• Locally Owned and Operated: As a locally owned and operated business, we are committed to serving our community and providing personalized services.
• Veteran-Owned Business: We are proud to be a veteran-owned business, bringing a sense of discipline, dedication, and integrity to every job we undertake.
• Insurance Assistance: We work closely with insurance companies to help you navigate the claims process and ensure a smooth restoration experience.

Our Commitment to the Community

At SERVPRO Team Cox, we are deeply committed to serving our community. As a locally owned and operated business, we understand the unique challenges our community faces and strive to provide exceptional service and support. We are proud to be a part of the SERVPRO franchise network, which gives us access to a wealth of resources and expertise to handle any disaster, big or small.

We believe in giving back to the community and regularly participate in local events and charitable activities. Our team is dedicated to making a positive impact on the lives of our neighbors and helping to build a stronger, more resilient community.

Contact SERVPRO Team Cox Today

When disaster strikes, you need a trusted partner to help you navigate the restoration process and get your life back to normal. SERVPRO Team Cox is here to provide the comprehensive and reliable services you need to recover from any emergency. Whether you're dealing with fire, water, mold, biohazards, or storm damage, our team is ready to assist you.

Don't wait – contact SERVPRO Team Cox today to learn more about our services and how we can help you in your time of need. We're here 24/7 to provide the support and expertise you need to restore your property and your peace of mind. Call us at 803-419-0470.

Identifying Signs of Water Damage: A Comprehensive Guide by SERVPRO Team Cox

7/29/2024 (Permalink)

Water damage can be a silent intruder, causing extensive harm before you even realize it's there. Early detection is crucial to minimize damage and prevent costly repairs. At SERVPRO® Team Cox, we understand the importance of recognizing the signs of water damage early on. This comprehensive guide will help you identify the warning signs of water damage and explain how our expert team can assist in restoring your property to its pre-damage condition.

The Importance of Early Detection

Water damage can lead to severe structural issues, mold growth, and health risks if not addressed promptly. Early detection allows for timely intervention, reducing the extent of damage and the associated repair costs.

Common Causes of Water Damage

Understanding the common causes of water damage can help you prevent it and identify the signs early:

1. Plumbing Issues: Burst pipes, leaky faucets, and malfunctioning water heaters are frequent culprits.
2. Natural Disasters: Heavy rains, hurricanes, and floods can cause significant water intrusion.
3. Roof Leaks: Damaged or aging roofs can allow water to seep into the property.
4. Appliance Malfunctions: Faulty washing machines, dishwashers, and refrigerators can leak over time.
5. HVAC Problems: Improper maintenance of HVAC systems can lead to leaks and water damage.

Signs of Water Damage to Watch For

Recognizing the early signs of water damage can save you from extensive repairs and potential health hazards. Here are some key indicators:

1. Stains and Discoloration

• Ceilings and Walls: Look for yellow, brown, or dark stains on ceilings and walls. These stains often indicate a water leak from above or within the walls.
• Floors: Discoloration or dark spots on wood or laminate floors can be a sign of water damage.

2. Warping and Buckling

• Floors: Warped or buckled floors often indicate prolonged exposure to water. Wood and laminate floors are particularly susceptible.
• Walls: Warped walls or bubbling paint can indicate water damage behind the surface.

3. Peeling or Bubbling Paint and Wallpaper

• Walls and Ceilings: Water damage can cause paint and wallpaper to peel or bubble as the adhesive is weakened by moisture.

4. Musty Odors

• Basements and Attics: A persistent musty smell is often a sign of mold growth due to water damage.
• Living Spaces: If you notice a musty odor in living areas, it could indicate hidden water damage.

5. Visible Mold Growth

• Walls and Ceilings: Mold appears as black, green, or white patches and can grow on various surfaces, including walls, ceilings, and floors.
• Furniture and Fabrics: Mold can also grow on furniture, carpets, and other fabrics, indicating a moisture problem.

6. Increased Utility Bills

• Water Bills: A sudden spike in your water bill can indicate a hidden leak somewhere in your plumbing system.

7. Sound of Running Water

• Walls and Floors: Hearing water running or dripping when no fixtures are in use can indicate a leak within the walls or floors.

8. Sagging Ceilings and Walls

• Ceilings: A sagging ceiling is a serious sign of water damage and should be addressed immediately to prevent collapse.
• Walls: Walls that appear to bulge or sag may indicate water damage behind the surface.

The SERVPRO Team Cox Approach to Water Damage Restoration

At SERVPRO Team Cox, we follow a systematic approach to water damage restoration, ensuring effective and comprehensive recovery:

1. Emergency Contact: Our 24/7 availability means we can respond to emergencies promptly. Quick action is crucial in minimizing damage and costs.
2. Inspection and Water Damage Assessment: We conduct a detailed inspection to determine the extent of the water damage and develop a restoration plan.
3. Water Removal and Extraction: Using powerful pumps and vacuum units, we remove hundreds or thousands of gallons of water from your property.
4. Drying and Dehumidification: Our specialized equipment removes the remaining moisture from the structure and contents of your property.
5. Cleaning and Sanitizing: We clean, sanitize, and disinfect all restorable items and structures to ensure your property is safe and livable.
6. Restoration: The final step involves restoring your property to its pre-damage condition, which may include minor repairs like replacing drywall, painting, and installing new carpet, or major repairs like reconstructing areas of the property.

Why Choose SERVPRO Team Cox for Water Damage Restoration?

• Experience and Expertise: With years of experience in water damage restoration, our team has the knowledge and skills to handle any size disaster.
• Advanced Technology: We use state-of-the-art equipment and techniques to ensure efficient and effective restoration.
• Comprehensive Services: From initial assessment to final restoration, we provide a full range of services to get your property back to normal.
• Customer-Centric Approach: We understand the stress and disruption caused by water damage. Our team is committed to providing compassionate and responsive service throughout the restoration process.

Preventive Measures to Minimize Water Damage

While it’s impossible to eliminate all risks, taking preventive measures can significantly reduce the likelihood of water damage in your home or business:

• Regular Maintenance: Inspect and maintain your plumbing, appliances, and HVAC systems regularly to prevent leaks.
• Roof Inspections: Check your roof for damage and make necessary repairs to prevent water intrusion.
• Proper Drainage: Ensure your property has proper drainage systems to direct water away from the foundation.
• Install Water Alarms: Use water alarms to detect leaks early and prevent extensive damage.
• Seal Windows and Doors: Ensure windows and doors are properly sealed to prevent water from entering during storms.

Contact SERVPRO Team Cox for Expert Water Damage Restoration

If you suspect your home or business has water damage, don’t wait – contact SERVPRO Team Cox immediately. Our experienced team is ready to respond 24/7, providing expert water damage restoration services to get your property back on its feet.

Water damage can be a daunting challenge, but with SERVPRO Team Cox by your side, recovery is possible. Our comprehensive water damage restoration services are designed to address every aspect of the recovery process, ensuring your property is restored quickly and efficiently. Trust SERVPRO Team Cox to be your partner in recovery, providing the expertise, compassion, and dedication needed to get your property back to normal. Contact us today to learn more about how we can help you in the aftermath of water damage.

SERVPRO Team Cox is committed to providing exceptional water damage restoration services to homes and businesses in Columbia and the surrounding areas. With our experienced team and advanced technology, we ensure your property is restored to its pre-damage condition swiftly and efficiently. For emergency services or to learn more about our restoration process, contact SERVPRO Team Cox at 803-419-0470.

Safeguarding Critical Institutions: Storm Damage Restoration in Hospitals and Schools with SERVPRO Team Cox

7/22/2024 (Permalink)

When storms strike, their impact can be particularly devastating for critical institutions like hospitals and schools. These facilities play essential roles in our communities, providing care and education to countless individuals. At SERVPRO® Team Cox, we understand the unique challenges involved in restoring hospitals and schools after a storm. Our specialized services are designed to address the complexities of these environments, ensuring that they are safe, functional, and ready to serve their crucial roles. In this detailed guide, we’ll explore the impact of storm damage on hospitals and schools and how SERVPRO Team Cox can assist in the restoration process.

The Impact of Storm Damage on Hospitals and Schools

Storm damage can cause significant disruptions and hazards in hospitals and schools, affecting not only the physical structure but also the people who rely on these facilities. Common types of storm damage include:

1. Structural Damage: High winds, heavy rains, and debris can damage roofs, walls, windows, and doors, compromising the integrity of the building and creating safety hazards.
2. Flooding and Water Damage: Storm surges and heavy rainfall can lead to flooding, causing water intrusion that affects floors, walls, medical equipment, and educational materials. Floodwaters can also create a breeding ground for mold and bacteria.
3. Electrical and Fire Hazards: Water damage can compromise electrical systems, leading to power outages, electrical fires, and dangerous conditions for patients, staff, and students.
4. Interior Damage: Beyond structural issues, storms can damage the interior of hospitals and schools, including medical equipment, classroom supplies, furniture, and important records.

Our Comprehensive Storm Damage Restoration Process

At SERVPRO Team Cox, we follow a meticulous restoration process to ensure every aspect of storm damage is addressed, with a focus on the unique needs of hospitals and schools:

1. Immediate Response: Time is critical when dealing with storm damage in hospitals and schools. Our team is available 24/7 to respond to emergencies, providing rapid assessment and mitigation services to minimize further damage and ensure safety.
2. Detailed Damage Assessment: We conduct a thorough inspection of the facility to identify all areas affected by the storm. This includes structural evaluations, moisture detection, and identifying potential hazards specific to healthcare and educational environments.
3. Board-Up and Tarping Services: To secure the facility and prevent additional damage, we provide board-up and tarping services. These temporary measures protect against further water intrusion and unauthorized access.
4. Water Extraction and Drying: Using advanced equipment, we remove standing water and thoroughly dry all affected areas. This step is crucial to prevent mold growth and further structural damage, particularly in sensitive areas like operating rooms and classrooms.
5. Mold Remediation: In cases of water damage, mold can begin to grow within 24-48 hours. Our certified professionals perform mold remediation to eliminate mold colonies and prevent future growth, ensuring a safe and healthy environment for patients, staff, and students.
6. Debris Removal and Cleanup: Storms often leave behind significant debris, including fallen trees, broken glass, and damaged building materials. Our team handles the cleanup process, ensuring the facility is safe and clear of hazards.
7. Restoration and Repairs: From minor repairs to complete reconstruction, our team is equipped to handle all aspects of the restoration process. We work diligently to restore the facility to its pre-storm condition, minimizing disruption to medical services and educational activities.

Specialized Considerations for Hospitals and Schools

Restoring hospitals and schools after a storm involves unique considerations that require specialized expertise:

• Patient and Student Safety: The safety of patients, staff, and students is our top priority. We take all necessary precautions to ensure the restoration process does not pose additional risks to the occupants of the facility.
• Minimizing Disruption: Hospitals and schools need to remain operational, even during restoration. We work efficiently and coordinate with facility management to minimize disruption to medical services and educational activities.
• Compliance with Regulations: Hospitals and schools are subject to strict regulations and standards. Our team is knowledgeable about these requirements and ensures that all restoration work complies with relevant codes and guidelines.
• Specialized Equipment and Materials: Hospitals and schools often contain specialized equipment and materials that require careful handling and restoration. We have the expertise and tools to properly address these unique challenges.

Why Choose SERVPRO Team Cox?

When it comes to storm damage restoration for hospitals and schools, choosing the right partner is essential. Here’s why SERVPRO Team Cox is the best choice:

• Experience and Expertise: With years of experience in the industry, our team has the knowledge and skills to handle any storm damage scenario, particularly in sensitive environments like hospitals and schools. We are IICRC certified and adhere to the highest standards of quality and safety.
• Advanced Technology: We use the latest technology and equipment to ensure efficient and effective restoration. Our techniques are designed to minimize disruption to your operations while maximizing the results.
• Comprehensive Services: We offer a full range of services, from emergency response and water extraction to complete reconstruction. This means you can rely on us for all your restoration needs, eliminating the need to coordinate with multiple contractors.
• Customer-Centric Approach: At SERVPRO Team Cox, we prioritize our customers’ needs and satisfaction. We provide transparent communication, regular updates, and personalized solutions to ensure you feel supported throughout the restoration process.

Preparing Hospitals and Schools for Future Storms

While it’s impossible to prevent storms, there are steps that hospitals and schools can take to mitigate the impact of future events:

• Regular Maintenance: Keep the facility well-maintained, including inspecting the roof, cleaning gutters, and ensuring proper drainage systems are in place.
• Emergency Preparedness Plan: Develop a comprehensive emergency preparedness plan that includes evacuation procedures, emergency contacts, and communication strategies. Regularly conduct drills to ensure everyone knows what to do in the event of a storm.
• Backup Power Systems: Invest in backup power systems, such as generators, to ensure critical operations can continue during power outages.
• Insurance Review: Regularly review your insurance policy to ensure you have adequate coverage for storm-related damages. Understanding your policy can help expedite the claims process in the event of a disaster.

Storms can cause significant damage to hospitals and schools, but with SERVPRO Team Cox by your side, you can navigate the aftermath with confidence. Our dedicated team is here to provide swift, comprehensive storm damage restoration services, helping these critical institutions recover and continue serving the community. Don’t let storm damage disrupt your operations any longer—contact SERVPRO Team Cox today and let us help you restore your facility to its full functionality.

SERVPRO Team Cox: We take the stress out of your distress.

For more information about our storm damage restoration services or to schedule an assessment, please visit our website or call our 24/7 emergency hotline at 803-419-0470. We’re here to help you recover and thrive, no matter the weather.

Navigating Commercial Fire Damage in Columbia: A Comprehensive Guide by SERVPRO Team Cox

7/9/2024 (Permalink)

A fire can be one of the most devastating events a business can experience. The immediate damage, followed by the disruption of operations, can create significant challenges. At SERVPRO® Team Cox, we understand the unique difficulties that commercial fire damage presents, especially in a vibrant city like Columbia. This comprehensive guide will walk you through the critical aspects of commercial fire damage and how our expert team can help restore your business to its pre-fire condition.

The Immediate Aftermath of Commercial Fire Damage

Once the flames are extinguished, the real work begins. The immediate aftermath of a fire involves several critical steps:

1. Safety Assessment: Ensuring the building is safe to enter is the first priority. This includes checking for structural integrity, electrical hazards, and toxic residues.
2. Damage Assessment: A thorough inspection is conducted to assess the extent of the fire, smoke, and soot damage. This helps in creating a detailed restoration plan.
3. Board-Up and Roof-Tarp Services: To prevent further damage from the elements, our team provides emergency board-up and roof-tarp services.

The Impact of Fire Damage on Commercial Properties

Commercial fire damage goes beyond the visible destruction. Here are some of the less obvious impacts:

• Smoke and Soot Damage: Smoke and soot can infiltrate HVAC systems, leading to persistent odors and potential health risks.
• Water Damage: Firefighting efforts often result in water damage, which can lead to mold growth if not addressed promptly.
• Inventory Loss: Depending on the nature of the business, inventory loss can be substantial, affecting revenue and operations.
• Downtime: The time taken to restore the property can lead to significant business interruption, impacting employees and customers alike.

The SERVPRO Team Cox Approach to Commercial Fire Restoration

At SERVPRO Team Cox, we follow a systematic approach to commercial fire restoration, ensuring thorough and efficient recovery:

1. Emergency Contact: Our 24/7 availability means we can respond to emergencies promptly. Quick action is crucial in minimizing damage and costs.
2. Inspection and Fire Damage Assessment: We conduct a detailed inspection to determine the extent of fire, smoke, and soot damage.
3. Immediate Board-Up and Roof-Tarp Service: To secure the property and prevent further damage, we provide immediate board-up and roof-tarp services.
4. Water Removal and Drying (if water damage is present): Using advanced equipment, we remove water and thoroughly dry the affected areas.
5. Smoke and Soot Removal: Our specialized equipment and techniques remove smoke and soot from all surfaces.
6. Cleaning and Sanitizing: We clean, sanitize, and disinfect all restorable items and structures. This includes odor removal using industrial air scrubbers and fogging equipment.
7. Restoration: This is the final step, involving minor repairs like replacing drywall, painting, and installing new carpet, or major repairs like reconstructing areas of the property.

Why Choose SERVPRO Team Cox for Commercial Fire Restoration?

• Experience and Expertise: With years of experience in fire damage restoration, our team has the knowledge and skills to handle any size disaster.
• Advanced Technology: We use state-of-the-art equipment and techniques to ensure efficient and effective restoration.
• Comprehensive Services: From initial assessment to final restoration, we provide a full range of services to get your business back on track.
• Customer-Centric Approach: We understand the stress and disruption caused by fire damage. Our team is committed to providing compassionate and responsive service throughout the restoration process.

How SERVPRO Team Cox Supports Business Continuity

We understand that downtime can have significant financial implications for businesses. Here’s how we support business continuity during the restoration process:

• Minimizing Disruption: We work efficiently to minimize disruption to your business operations. Our team coordinates closely with you to prioritize critical areas and ensure a smooth restoration process.
• Temporary Solutions: If needed, we can assist in setting up temporary office spaces or work areas to keep your business running while restoration is underway.
• Clear Communication: We provide regular updates and clear communication throughout the restoration process, keeping you informed of progress and any potential issues.

Preparing for the Unexpected

While it's impossible to predict when a fire might occur, businesses can take steps to minimize the risk and ensure a swift recovery:

• Fire Safety Plans: Develop and regularly update a fire safety plan. Ensure all employees are familiar with evacuation routes and emergency procedures.
• Regular Maintenance: Keep electrical systems, appliances, and heating equipment in good working order to prevent fire hazards.
• Insurance Review: Regularly review your insurance policy to ensure you have adequate coverage for fire damage.

Contact SERVPRO Team Cox for Expert Fire Damage Restoration

If your business has been affected by fire damage, don’t wait – contact SERVPRO Team Cox immediately. Our experienced team is ready to respond 24/7, providing expert fire damage restoration services to get your business back on its feet.

Facing commercial fire damage can be an overwhelming experience, but with SERVPRO Team Cox by your side, you don’t have to navigate it alone. Our comprehensive fire damage restoration services are designed to address every aspect of the recovery process, ensuring your property is restored quickly and efficiently. Trust SERVPRO Team Cox to be your partner in recovery, providing the expertise, compassion, and dedication needed to get your business back to normal. Contact us today to learn more about how we can help you in the aftermath of a fire.

SERVPRO Team Cox is committed to providing exceptional fire damage restoration services to businesses in Columbia and the surrounding areas. With our experienced team and advanced technology, we ensure your property is restored to its pre-fire condition swiftly and efficiently. For emergency services or to learn more about our restoration process, contact SERVPRO Team Cox at 803-419-0470.

Comprehensive Restoration Services by SERVPRO Team Cox: Proudly Veteran-Owned and Operated

7/3/2024 (Permalink)

When disaster strikes, the aftermath can be overwhelming. Whether it's a fire, flood, storm, or biohazard incident, restoring normalcy quickly and efficiently is crucial. At SERVPRO Team Cox, we pride ourselves on being a veteran-owned business dedicated to offering expert restoration and cleaning services to both residential and commercial clients. Our commitment to excellence, discipline, and integrity stems from our military background, ensuring that every job is completed to the highest standards. Let's explore the extensive range of services we offer and how our veteran-owned business stands out in providing unparalleled restoration and cleaning services.

Our Veteran-Owned Legacy

As a veteran-owned business, SERVPRO Team Cox brings a unique blend of skills and values that are rooted in military service. The discipline, attention to detail, and commitment to service that are hallmarks of military training are at the core of everything we do.

Fire Damage Restoration

Fire damage can be devastating, causing extensive damage to your property and belongings. At SERVPRO Team Cox, we understand the emotional and financial toll fire damage can take. Our comprehensive fire damage restoration services include:

• Emergency Board-Up and Tarping: To prevent further damage and secure your property, we provide emergency board-up services and roof tarping. This immediate action helps to stabilize the structure and protect it from the elements.
• Smoke and Soot Removal: Fire leaves behind corrosive soot and pervasive smoke odor. Our team uses advanced equipment and techniques to clean surfaces and eliminate odors, ensuring your property is free from lingering smoke damage.
• Content Cleaning and Restoration: Personal belongings and valuable items can often be salvaged. We provide detailed cleaning, deodorizing, and restoration services for your contents, helping to preserve your memories and important items.
• Structural Repairs: From minor repairs to major reconstruction, our team handles all aspects of structural repair. This includes replacing damaged materials, painting, and ensuring that your property is safe and structurally sound.
• Odor Removal: Using specialized equipment like thermal foggers and ozone generators, we effectively remove smoke odors from your property, leaving it smelling fresh and clean.

Water Damage Restoration

Water damage can occur due to various reasons, including floods, storms, burst pipes, and leaks. SERVPRO Team Cox provides comprehensive water damage restoration services to minimize the damage and restore your property efficiently. Our services include:

• Emergency Water Extraction: Our team is available 24/7 to provide emergency water extraction services. We use powerful pumps and vacuums to remove standing water quickly.
• Drying and Dehumidification: Once the water is removed, we use industrial-grade dehumidifiers and air movers to thoroughly dry out your property. This step is crucial in preventing mold growth and secondary water damage.
• Moisture Monitoring: We continuously monitor moisture levels in walls, floors, and ceilings to ensure that your property is completely dry. This helps to prevent hidden moisture pockets that can lead to mold and structural damage.
• Cleaning and Sanitizing: Water damage can bring contaminants into your home or business. We clean and sanitize affected areas to remove bacteria, mold, and other harmful substances.
• Structural Repairs: From replacing drywall to repairing flooring, our team handles all necessary repairs to restore your property to its pre-water damage condition.

Mold Remediation

Mold can develop within 48 hours of water exposure and poses serious health risks. SERVPRO Team Cox offers comprehensive mold remediation services to ensure your property is safe and mold-free:

• Mold Inspection and Assessment: Our trained technicians conduct thorough inspections to identify mold growth and assess the extent of the problem. We use advanced equipment to detect hidden mold behind walls and under floors.
• Containment: To prevent the spread of mold spores, we establish containment barriers using negative air pressure and physical barriers. This isolates the affected area and protects the rest of your property.
• Air Filtration: High-efficiency particulate air (HEPA) filters and air scrubbers capture mold spores from the air, improving indoor air quality and preventing further contamination.
• Mold Removal: We safely remove and dispose of mold-infested materials. Non-porous surfaces are cleaned and treated with antimicrobial solutions to eliminate mold colonies.
• Restoration: After mold removal, we repair and restore affected areas to their original condition. This includes replacing drywall, painting, and installing new carpeting or flooring as needed.

Biohazard Cleanup

Biohazard situations require specialized training and equipment to handle safely. SERVPRO Team Cox offers professional biohazard cleanup services, including:

• Crime Scene Cleanup: Our team provides compassionate and thorough cleaning of crime scenes, including the removal of bloodborne pathogens and other biohazards.
• Trauma and Accident Cleanup: We handle the cleanup of trauma and accident scenes with sensitivity and professionalism, ensuring that all biohazardous materials are safely disposed of.
• Sewage Cleanup: Sewage backups can contain harmful bacteria and viruses. We clean, disinfect, and deodorize affected areas to restore a safe and sanitary environment.
• Hoarding Cleanup: Hoarding situations often involve biohazards and require careful handling. We work with compassion and respect to clean and organize hoarded properties.
• Chemical Spill Cleanup: Our team is trained to handle and dispose of hazardous chemicals safely, ensuring that your property is free from harmful substances.

Commercial Restoration Services

SERVPRO Team Cox understands the unique challenges that businesses face when disaster strikes. We offer a full range of commercial restoration services to minimize downtime and get your business back up and running:

• Commercial Water Damage Restoration: Water damage can halt business operations. Our team responds quickly to mitigate damage, dry out your property, and restore it to its preloss condition.
• Commercial Fire Damage Restoration: We provide comprehensive fire damage restoration services for commercial properties, including smoke and soot removal, odor elimination, and structural repairs.
• Commercial Mold Remediation: Mold in a commercial property can pose health risks to employees and customers. We provide thorough mold remediation services to ensure a safe and healthy environment.
• Commercial Cleaning Services: Regular cleaning and maintenance are essential for a productive workplace. We offer deep cleaning services, including carpet and upholstery cleaning, air duct cleaning, and more.
• Commercial Storm Damage Restoration: Storms can cause significant damage to commercial properties. We provide prompt and efficient storm damage restoration services to minimize business interruption.

Specialty Cleaning Services

Beyond disaster restoration, SERVPRO Team Cox offers specialty cleaning services to maintain a clean and healthy environment for your home or business:

• Carpet and Upholstery Cleaning: Our advanced cleaning techniques remove dirt, stains, and allergens from your carpets and upholstery, leaving them looking and feeling fresh.
• Ceilings, Walls, and Hard Floors Cleaning: Our team cleans and sanitizes ceilings, walls, and hard floors to remove dirt, dust, and grime, enhancing the appearance and hygiene of your property.
• Odor Removal and Deodorization: Persistent odors can be challenging to eliminate. We use specialized equipment and techniques to remove odors at their source, leaving your property smelling fresh and clean.

Storm Damage Restoration

Storms can cause extensive damage to your property, from roof damage to flooding. SERVPRO Team Cox is ready to respond with comprehensive storm damage restoration services:

• Emergency Board-Up and Roof Tarping: To protect your property from further damage, we provide emergency board-up services and roof tarping.
• Water Extraction and Drying: We quickly remove water and dry out affected areas to prevent mold growth and structural damage.
• Debris Removal and Cleanup: Our team removes storm debris from your property and cleans up affected areas.
• Structural Repairs: We handle all necessary structural repairs, from minor fixes to major reconstruction.
• Assistance with Insurance Claims: Navigating the insurance claims process can be overwhelming. We work closely with your insurance company to ensure a smooth and efficient claims process.

Reconstruction Services

After the mitigation and cleanup process, your property may require reconstruction to restore it to its preloss condition. SERVPRO Team Cox offers complete reconstruction services, including:

• Project Management: We coordinate all aspects of the reconstruction process, ensuring a seamless experience from start to finish.
• General Contracting: Our team provides a full range of construction services, from minor repairs to major rebuilds.
• Flooring, Drywall, and Painting: We replace damaged flooring, drywall, and provide professional painting services to restore your property.
• Roofing and Siding: Our team repairs or replaces damaged roofing and siding to protect your property from the elements.
• Custom Remodeling: We offer custom remodeling services to enhance the appearance and functionality of your property.

Why Choose SERVPRO Team Cox?

At SERVPRO Team Cox, we are committed to delivering exceptional restoration and cleaning services with a focus on customer satisfaction. Here are a few reasons why you should choose us:

• Experienced and Certified Professionals: Our team of technicians is highly trained and certified in various aspects of restoration and cleaning.
• 24/7 Emergency Services: Disasters can happen anytime, so we offer round-the-clock emergency services to address your needs promptly.
• Advanced Equipment and Techniques: We use state-of-the-art equipment and advanced techniques to ensure efficient and effective restoration.
• Locally Owned and Operated: As a locally owned and operated business, we are committed to serving our community and providing personalized services.
• Veteran-Owned Business: We are proud to be a veteran-owned business, bringing a sense of discipline, dedication, and integrity to every job we undertake.
• Insurance Assistance: We work closely with insurance companies to help you navigate the claims process and ensure a smooth restoration experience.

Our Commitment to the Community

At SERVPRO Team Cox, we are deeply committed to serving our community. As a locally owned and operated business, we understand the unique challenges our community faces and strive to provide exceptional service and support. We are proud to be a part of the SERVPRO franchise network, which gives us access to a wealth of resources and expertise to handle any disaster, big or small.

We believe in giving back to the community and regularly participate in local events and charitable activities. Our team is dedicated to making a positive impact on the lives of our neighbors and helping to build a stronger, more resilient community.

Contact SERVPRO Team Cox Today

When disaster strikes, you need a trusted partner to help you navigate the restoration process and get your life back to normal. SERVPRO Team Cox is here to provide the comprehensive and reliable services you need to recover from any emergency. Whether you're dealing with fire, water, mold, biohazards, or storm damage, our team is ready to assist you.

Don't wait – contact SERVPRO Team Cox today to learn more about our services and how we can help you in your time of need. We're here 24/7 to provide the support and expertise you need to restore your property and your peace of mind. Call us at 803-419-0470.

Understanding Storage Unit Fires: A Comprehensive Guide by SERVPRO Team Cox

6/28/2024 (Permalink)

Storage units provide a convenient solution for individuals and businesses to store belongings, from personal items to business inventory. However, they are not immune to the risk of fire. Storage unit fires can cause significant damage, not only to the contents within the units but also to the overall facility. At SERVPRO Team Cox, we specialize in fire damage restoration and understand the unique challenges posed by fires in storage units. Our goal is to help property owners and renters recover quickly and efficiently.

The Impact of Storage Unit Fires

When a fire occurs in a storage unit facility, the consequences can be severe. Fire damage in storage units involves not only the destruction of stored items but also potential structural damage to the facility. Additionally, smoke and soot can spread to unaffected units, causing further damage. The aftermath of a storage unit fire can leave property owners and renters facing significant losses and emotional distress.

Common Causes of Storage Unit Fires

Understanding the common causes of storage unit fires can help in taking preventive measures. Some of the typical causes include:

• Electrical Faults: Faulty wiring or electrical malfunctions can spark fires.
• Improper Storage of Flammable Materials: Storing flammable materials such as chemicals, oils, or propane tanks can increase the risk of fire.
• Human Error: Negligence, such as leaving combustible items near heat sources, can lead to accidental fires.
• Arson: Deliberate acts of vandalism or arson can cause significant fire damage in storage facilities.

The Restoration Process

At SERVPRO Team Cox, we follow a systematic approach to restore storage units affected by fire damage:

1. Assessment and Inspection
• Conduct a thorough inspection to determine the extent of fire, smoke, and water damage.
• Evaluate the structural integrity of the facility and identify units that require immediate attention.
2. Emergency Board-Up and Roof-Tarping
• Provide emergency board-up and roof-tarping services to secure the property and prevent further damage.
3. Water Removal and Drying
• Extract water used in firefighting efforts and use advanced drying equipment to prevent mold growth and further damage.
4. Smoke and Soot Removal
• Employ specialized techniques to clean and remove smoke and soot from all surfaces, including walls, ceilings, and stored items.
5. Cleaning and Sanitizing
• Clean and sanitize all restorable items and structures damaged by the fire.
• Use industrial air scrubbers and fogging equipment to eliminate odors.
6. Restoration and Reconstruction
• Handle all aspects of the restoration process, from minor repairs like drywall replacement and painting to major reconstruction as needed.

Key Considerations in Restoring Storage Unit Fires

• Content Inventory and Documentation: Create a detailed inventory of items within the affected units and document the extent of the damage for insurance purposes.
• Security and Access Control: Ensure the facility is secure to prevent unauthorized access during the restoration process.
• Health and Safety: Address potential health hazards, such as exposure to smoke and soot, during the cleanup and restoration process.

Why Choose SERVPRO Team Cox?

SERVPRO Team Cox is a trusted leader in fire damage restoration. Here’s why property owners and renters rely on us for restoring storage units:

• Expertise and Experience: Our team has extensive experience in handling fire damage, ensuring that we understand the unique challenges involved.
• Advanced Technology: We utilize state-of-the-art restoration technology and equipment to achieve the best results.
• 24/7 Emergency Response: Fires can happen at any time, and we are always ready to respond to emergencies, day or night.
• Comprehensive Services: From initial assessment to final restoration, we offer a full range of services tailored to the specific needs of storage unit facilities.

Steps to Take Immediately After a Storage Unit Fire

If a storage unit fire occurs, taking prompt action can help mitigate damage and facilitate the restoration process. Here are some steps to consider:

• Ensure Safety: Evacuate the area and ensure that everyone is safe. Do not re-enter the facility until it is declared safe by authorities.
• Contact SERVPRO Team Cox: Call us immediately to start the restoration process. Our team is available 24/7 to respond to emergencies.
• Document the Damage: Take photos and document the extent of the damage for insurance purposes.
• Notify Your Insurance Company: Report the fire to your insurance provider and initiate the claims process.

Preventive Measures for Fire Safety in Storage Units

Taking preventive measures can significantly reduce the risk of fires in storage unit facilities. Here are some key steps to enhance fire safety:

1. Electrical Inspections
• Regularly inspect and maintain the facility's electrical systems to prevent faults and malfunctions.
2. Proper Storage of Flammable Materials
• Prohibit the storage of flammable materials such as chemicals, oils, and propane tanks within the units.
3. Fire Detection Systems
• Install smoke detectors and fire alarms throughout the facility and ensure they are regularly maintained.
• Consider advanced fire detection systems that can alert the fire department automatically.
4. Fire Suppression Systems
• Install and maintain fire extinguishers and other fire suppression systems within the facility.
• Train staff on the proper use of fire extinguishers.
5. Security Measures
• Implement security measures to prevent unauthorized access and reduce the risk of arson.
6. Tenant Education
• Educate tenants on fire safety practices and the importance of not storing flammable materials in their units.
• Encourage tenants to have insurance for their stored belongings.

Case Studies: SERVPRO Team Cox in Action

To illustrate the effectiveness of our fire damage restoration services, here are a few case studies showcasing our work:

Case Study 1: Large-Scale Storage Facility Fire

A large-scale storage facility experienced a significant fire that affected multiple units. SERVPRO Team Cox was called in to handle the restoration. Our team:

• Conducted a thorough assessment and developed a detailed restoration plan.
• Implemented emergency board-up services to secure the property.
• Removed water from firefighting efforts and dried the affected areas.
• Cleaned and restored items from the affected units, including personal belongings and business inventory.
• Worked closely with the facility management to ensure minimal disruption and a smooth restoration process.

Case Study 2: Small Storage Unit Fire

A small storage unit fire caused smoke and soot damage to adjacent units. SERVPRO Team Cox responded immediately to:

• Assess the damage and develop a comprehensive restoration strategy.
• Clean and restore the affected units, focusing on removing smoke and soot.
• Remove odors and sanitize the entire facility.
• Coordinate with the facility management and tenants to ensure a smooth restoration process.

The SERVPRO Team Cox Commitment

At SERVPRO Team Cox, we are dedicated to providing top-notch fire damage restoration services for storage unit facilities. Our commitment to excellence is reflected in our:

• Customer-Centric Approach: We prioritize the needs and concerns of our clients, ensuring transparent communication and personalized service.
• Skilled Technicians: Our team consists of highly trained and certified professionals who are experts in fire damage restoration.
• Quality Assurance: We adhere to the highest industry standards and continually update our practices to incorporate the latest advancements in restoration technology.

Contact Us

If your storage unit facility has been affected by fire damage, don't hesitate to reach out to SERVPRO Team Cox. Our experienced team is ready to assist you with comprehensive restoration services that will help you recover and ensure the safety and integrity of your property. Contact us today to learn more about how we can help you restore your facility and belongings. With SERVPRO Team Cox by your side, you can rest assured that your storage unit facility is in the hands of trusted professionals dedicated to restoring your property and peace of mind. Call us at 803-419-0470.

Addressing Residential Water Damage in Columbia, SC with SERVPRO Team Cox

6/20/2024 (Permalink)

Water damage in your home can be a stressful and overwhelming experience, particularly in a city like Columbia, SC, where the weather can be unpredictable. Whether it’s due to a burst pipe, a leaking roof, or a natural disaster, residential water damage can have significant consequences if not addressed promptly. At SERVPRO®, we are dedicated to providing efficient and comprehensive water damage restoration services to homeowners in Columbia, SC. Our expertise ensures your home is restored quickly and effectively, minimizing disruption to your daily life.

Understanding Residential Water Damage in Columbia, SC

Residential water damage refers to any unwanted water intrusion that causes damage to your home. This can result from various sources, such as plumbing failures, natural disasters, and appliance malfunctions. The consequences can range from minor inconveniences to major structural issues and health hazards.

Common Causes of Residential Water Damage in Columbia, SC

• Burst Pipes: One of the most common causes, burst pipes can lead to extensive water damage in a short amount of time.
• Leaking Roofs: Damaged or aged roofing can allow water to seep into your home, causing damage to ceilings, walls, and floors.
• Flooding: Natural disasters like heavy rains and floods can cause significant water damage to homes.
• Appliance Leaks: Malfunctioning appliances such as water heaters, dishwashers, and washing machines can leak and cause water damage.
• Sewage Backups: Blocked or damaged sewer lines can lead to sewage backups, posing health risks and damaging your home.

Immediate Actions to Take

When faced with residential water damage, immediate action is crucial to minimize damage and reduce restoration costs. Here are some steps you should take:

• Turn Off the Water Source: If possible, locate and shut off the water source to prevent further flooding.
• Turn Off Electricity: Ensure the safety of your home by turning off electricity in the affected areas to prevent electrical hazards.
• Remove Valuable Items: Protect your valuable items and personal belongings by moving them to a dry and safe location.
• Contact SERVPRO Team Cox: Reach out to us immediately for professional water damage restoration services. Our team is equipped with advanced equipment and techniques to handle any scale of water damage.

The SERVPRO Team Cox Advantage

At SERVPRO Team Cox, we offer comprehensive water damage restoration services tailored to the unique needs of residential properties in Columbia, SC. Here’s what sets us apart:

• 24/7 Emergency Response: We are available around the clock to respond to emergencies and minimize disruption to your life.
• Experienced Professionals: Our certified technicians have extensive experience in handling residential water damage of all scales.
• Advanced Equipment: We use state-of-the-art equipment for water extraction, drying, and dehumidification to ensure thorough restoration.
• Comprehensive Services: From initial assessment and mitigation to final restoration, we provide end-to-end services to restore your home to its pre-damage condition.

Why Prompt Response Matters

Acting quickly in the event of residential water damage is essential to prevent further complications such as mold growth, structural damage, and prolonged displacement. SERVPRO Team Cox understands the urgency and works efficiently to get your home back to normal.

Prevention Tips

Preventing residential water damage can save you time, money, and hassle. Consider implementing these preventive measures:

• Regular Maintenance: Conduct routine inspections and maintenance of plumbing systems, roofs, and appliances.
• Install Water Detection Devices: Use water sensors and alarms to detect leaks early.
• Develop an Emergency Plan: Have a plan in place to quickly respond to water damage incidents.
• Clean Gutters and Downspouts: Ensure gutters and downspouts are clear of debris to allow proper drainage away from your home.

Case Study: Swift Response to Residential Water Damage

To illustrate the importance of timely intervention, let's consider a recent example of residential water damage we handled at SERVPRO Team Cox. A homeowner in Columbia, SC, experienced severe water damage due to a burst pipe. The water quickly spread throughout the house, affecting multiple rooms and valuable belongings.

Our Response:

1. Immediate Dispatch: Upon receiving the emergency call, our team was on-site within the hour, equipped with necessary tools and equipment.
2. Assessment and Action: We conducted a thorough assessment to determine the extent of the damage and developed a strategic plan to mitigate further damage.
3. Water Extraction: Using powerful pumps and vacuums, we removed thousands of gallons of water from the affected areas.
4. Drying and Dehumidification: Our industrial-grade dehumidifiers and air movers ensured quick and efficient drying of the building.
5. Cleaning and Sanitizing: We sanitized the area to prevent mold growth and ensure a safe environment for the residents.
6. Restoration: Our reconstruction team repaired and restored damaged areas, ensuring the home was back to its original state.

Outcome: Thanks to our prompt response and effective restoration techniques, the homeowner was able to return to a safe, dry, and restored home within a week, with minimal disruption to their lives.

FAQs About Residential Water Damage in Columbia, SC

Q: How long does the water damage restoration process take?

A: The duration of the restoration process depends on the extent of the damage. Minor water damage can take a few days to a week, while more severe cases may take several weeks.

Q: Can water damage lead to mold growth?

A: Yes, water damage can create the perfect conditions for mold growth if not addressed promptly. Mold can develop within 24-48 hours of water exposure, making immediate action crucial.

Q: Will insurance cover residential water damage?

A: Most homeowners' insurance policies cover water damage. However, coverage can vary based on the policy and the cause of the damage. It’s essential to review your policy and consult with your insurance provider.

Q: What should I do if my home experiences water damage outside of business hours?

A: SERVPRO Team Cox offers 24/7 emergency services. You can contact us any time of the day or night, and we will respond promptly to mitigate the damage.

Advanced Technology and Techniques

Addressing residential water damage in Columbia, SC, requires advanced technology and techniques. At SERVPRO Team Cox, we utilize state-of-the-art equipment to ensure thorough and efficient restoration. Here’s a closer look at the tools and methods we use:

• Thermal Imaging Cameras: These devices help detect hidden moisture behind walls and under floors, ensuring no areas are overlooked.
• Industrial-Grade Dehumidifiers: High-capacity dehumidifiers remove moisture from the air, speeding up the drying process and preventing mold growth.
• Powerful Water Extractors: Our water extraction equipment quickly removes large volumes of water, reducing the risk of further damage.
• Specialized Cleaning Agents: We use EPA-approved cleaning agents to sanitize affected areas and prevent the spread of contaminants.

Coordination with Insurance Companies

Dealing with residential water damage often involves navigating insurance claims. At SERVPRO Team Cox, we assist homeowners by coordinating with their insurance companies to streamline the claims process:

• Detailed Documentation: We provide thorough documentation of the damage, including photos and written reports, to support your insurance claim.
• Claims Assistance: Our team works with your insurance adjuster to ensure a smooth and efficient claims process, helping you get the coverage you deserve.
• Transparent Communication: We keep you informed throughout the restoration process, ensuring you understand each step and the associated costs.

Long-Term Solutions and Preventative Measures

Preventing future water damage is just as important as addressing the current situation. SERVPRO Team Cox provides long-term solutions and preventative measures to safeguard your home against future incidents:

• Regular Maintenance Programs: We offer maintenance programs to routinely inspect and maintain plumbing, roofing, and HVAC systems.
• Waterproofing and Sealing: Our experts can apply waterproofing and sealing solutions to vulnerable areas to prevent water intrusion.
• Education and Training: We provide training for homeowners on how to respond to water damage emergencies and implement preventative measures.

Real-Life Success Stories: Restoring Homes in Columbia, SC

At SERVPRO Team Cox, we pride ourselves on our success stories. Here’s another example of how we helped a homeowner in Columbia, SC, recover from residential water damage:

A family in Columbia experienced significant water damage after their water heater malfunctioned, flooding the basement and damaging the first floor. The water affected the flooring, walls, and personal belongings, creating a stressful situation for the family.

Our Response:

1. Immediate Arrival: We arrived on-site within an hour of their call, ready to assess and address the damage.
2. Comprehensive Assessment: Using thermal imaging cameras, we identified all affected areas, including hidden moisture pockets.
3. Efficient Water Removal: Our high-capacity pumps and extractors quickly removed water from the basement and first floor.
4. Complete Drying: Our dehumidifiers and air movers ensured the home was thoroughly dried.
5. Sanitization: We sanitized all affected areas to prevent mold growth and ensure a safe environment for the family.
6. Restoration: We repaired damaged walls, replaced flooring, and restored the home to its pre-damage condition.

Outcome: The family was able to return to a safe, dry, and restored home within a week, with minimal disruption to their lives. They were grateful for our prompt and professional service, which alleviated their stress during the challenging situation.

FAQs About Residential Water Damage in Columbia, SC

Q: How long does the water damage restoration process take?

A: The duration of the restoration process depends on the extent of the damage. Minor water damage can take a few days to a week, while more severe cases may take several weeks.

Q: Can water damage lead to mold growth?

A: Yes, water damage can create the perfect conditions for mold growth if not addressed promptly. Mold can develop within 24-48 hours of water exposure, making immediate action crucial.

Q: Will insurance cover residential water damage?

A: Most homeowners' insurance policies cover water damage. However, coverage can vary based on the policy and the cause of the damage. It’s essential to review your policy and consult with your insurance provider.

Q: What should I do if my home experiences water damage outside of business hours?

A: SERVPRO Team Cox offers 24/7 emergency services. You can contact us any time of the day or night, and we will respond promptly to mitigate the damage.

Contact SERVPRO Team Cox Today

If your home in Columbia, SC, is facing residential water damage, don’t hesitate to reach out to SERVPRO Team Cox. We are committed to providing exceptional service and rapid response to help you navigate through this challenging situation. Trust us to be your partner in managing and overcoming residential water damage, ensuring your home remains safe and comfortable.

Contact us at: 803-419-0470

Protecting Your Home with Residential Biohazard Mitigation and Insurance: Insights from SERVPRO Team Cox

6/13/2024 (Permalink)

Dealing with biohazard situations in a residential setting can be overwhelming and stressful. These incidents often involve hazardous materials that pose significant health risks and require professional cleanup. Understanding the role of insurance in residential biohazard mitigation can help ease the burden and ensure that your home is restored safely and efficiently. SERVPRO® is here to guide you through the process, providing expert biohazard mitigation services and helping you navigate insurance claims.

What is Residential Biohazard Mitigation?

Residential biohazard mitigation involves the identification, removal, and decontamination of hazardous biological and chemical substances from a home. These situations can arise from various sources, such as crime scenes, unattended deaths, chemical spills, sewage backups, and viral contamination. Proper biohazard mitigation is crucial to protect the health and safety of your household and restore your home to a livable condition.

The Role of Insurance in Residential Biohazard Mitigation

Insurance can play a crucial role in covering the costs associated with biohazard mitigation. Here’s how insurance interacts with biohazard mitigation in residential settings:

• Coverage for Biohazard Cleanup: Many homeowners' insurance policies cover the costs of biohazard cleanup and restoration. It’s essential to review your policy to understand the extent of coverage and any exclusions.
• Liability Coverage: If a biohazard incident on your property affects others, liability coverage can help protect you from legal and medical expenses.
• Additional Living Expenses: If your home becomes uninhabitable due to a biohazard incident, some insurance policies provide coverage for temporary housing and other living expenses.

Common Residential Biohazard Situations Covered by Insurance

Biohazard mitigation may be necessary in various residential scenarios, many of which can be covered by insurance:

• Crime Scene Cleanup: Costs associated with cleaning and decontaminating a crime scene, including blood and bodily fluids.
• Unattended Death: Cleanup and decontamination after an unattended death in the home.
• Chemical Spills: Cleanup and neutralization of hazardous chemical spills.
• Sewage Backups: Cleanup and decontamination after a sewage backup.
• Viral and Bacterial Contamination: Decontaminating areas affected by infectious diseases.

Steps to Take After a Residential Biohazard Incident

In the event of a biohazard incident in your home, taking prompt and appropriate action is crucial. Here are the steps to follow:

1. Ensure Safety: Evacuate the affected area to prevent exposure to hazardous materials.
2. Contact SERVPRO Team Cox: Reach out to our professional biohazard mitigation team for immediate assistance.
3. Document the Incident: Take photographs and document the extent of the damage for insurance purposes.
4. Notify Your Insurance Provider: Report the incident to your insurance company and provide them with all necessary documentation.
5. Coordinate with SERVPRO and Your Insurer: Work closely with SERVPRO Team Cox and your insurance provider to facilitate the claims process and ensure comprehensive cleanup and restoration.

The SERVPRO Team Cox Biohazard Mitigation Process

At SERVPRO Team Cox, we follow a detailed and structured approach to biohazard mitigation to ensure the highest standards of safety and efficiency:

• Assessment: Our team conducts a thorough assessment of the affected area to determine the scope of the biohazard contamination.
• Containment: We set up containment zones to prevent the spread of hazardous materials to other parts of the property.
• Removal and Disposal: Contaminated materials are safely removed and disposed of according to regulatory guidelines.
• Cleaning and Disinfection: Using advanced cleaning agents and techniques, we meticulously clean and disinfect the area.
• Restoration: We restore the affected area to its pre-incident condition, ensuring it is safe for occupancy.

Why Choose SERVPRO Team Cox for Biohazard Mitigation?

Choosing SERVPRO Team Cox for biohazard mitigation offers numerous advantages:

• Expertise: Our technicians are highly trained and certified in biohazard cleanup and restoration.
• 24/7 Availability: We are available around the clock to respond to emergencies swiftly.
• Comprehensive Service: From initial assessment to final restoration, we handle every aspect of the biohazard mitigation process.
• Insurance Coordination: We work directly with your insurance provider to streamline the claims process and ensure you receive the coverage you are entitled to.

Frequently Asked Questions About Residential Biohazard Mitigation and Insurance

Q: What types of biohazard incidents are typically covered by homeowners' insurance? A: Commonly covered incidents include crime scenes, unattended deaths, chemical spills, sewage backups, and viral or bacterial contamination.

Q: How do I know if my insurance policy covers biohazard cleanup? A: Review your insurance policy or consult with your insurance provider to understand the specific coverages and exclusions related to biohazard cleanup.

Q: Can SERVPRO Team Cox help with the insurance claims process? A: Yes, we work closely with your insurance provider to document the damage, provide detailed reports, and facilitate the claims process.

Q: Is it safe to handle biohazard cleanup on my own? A: No, biohazard cleanup should always be handled by professionals to ensure safety and compliance with regulations.

Preparing for Future Biohazard Incidents

While it’s impossible to predict when a biohazard incident might occur, being prepared can mitigate the impact on your home. Here are some proactive steps to take:

• Develop a Biohazard Response Plan: Having a clear plan in place for how to respond to various biohazard scenarios can save valuable time and reduce risks. This plan should include emergency contacts, evacuation procedures, and protocols for containment.
• Regular Training: Ensure that your household members are aware of biohazard risks and know how to respond in an emergency.
• Routine Inspections and Maintenance: Conduct regular inspections of your property to identify and address potential biohazard risks before they become major issues. Proper maintenance of plumbing systems, storage areas, and ventilation can prevent many biohazard situations.

Contact SERVPRO Team Cox for Residential Biohazard Mitigation and Insurance Guidance

Biohazard incidents can be overwhelming, but with SERVPRO Team Cox, you don’t have to face them alone. Our expert team is here to provide comprehensive biohazard mitigation services and guide you through the insurance process, ensuring that your home is restored safely and efficiently.

For more information or to schedule an assessment, contact SERVPRO Team Cox today at 803-419-0470. Trust us to handle your biohazard mitigation needs with professionalism, expertise, and care.

Fire Damage in Older Homes: A SERVPRO Guide to Restoration

6/6/2024 (Permalink)

Older homes hold a unique charm and historical significance, but they also come with their own set of vulnerabilities, particularly when it comes to fire damage. At SERVPRO®, we understand the complexities involved in restoring older properties and the importance of preserving their character. Here’s a look at how fire damage can impact older homes and why SERVPRO is your best choice for restoration.

Challenges of Fire Damage in Older Homes

Fire damage in older homes can present unique challenges due to several factors:

• Aging Infrastructure: Older homes often have outdated electrical systems, worn-out wiring, and aging plumbing, which can all contribute to the risk of fire and complicate restoration efforts.
• Historical Materials: The materials used in the construction of older homes, such as plaster walls, original woodwork, and antique fixtures, require specialized care and restoration techniques to preserve their integrity.
• Hidden Damage: Fire damage in older homes can reveal underlying issues that may not be immediately apparent, such as structural weaknesses, asbestos, or lead paint, which must be handled with care.

SERVPRO's Approach to Fire Damage Restoration in Older Homes

At SERVPRO, we take a meticulous approach to restoring older homes affected by fire damage. Our goal is to preserve the historical value of the property while ensuring it is safe and livable. Here’s how we do it:

1. Comprehensive Assessment:

• Conduct a thorough inspection to assess the extent of fire damage, including smoke and soot residues, and any water damage from firefighting efforts.
• Identify and document any historical features and materials that require special attention during restoration.

2. Specialized Cleaning and Restoration:

• Use advanced cleaning techniques to remove smoke and soot from delicate surfaces, ensuring that original materials are preserved.
• Employ state-of-the-art equipment to deodorize and sanitize affected areas, eliminating lingering odors without damaging historical elements.

3. Structural Repairs:

• Address any structural damage caused by the fire, using methods that respect the integrity and character of the original construction.
• Collaborate with specialists in historical restoration to ensure that repairs are in line with the home's architectural style.

4. Water Damage Mitigation:

• Utilize industrial-grade dehumidifiers and air movers to thoroughly dry areas affected by water used in firefighting, preventing mold growth and further damage.

5. Safety and Compliance:

• Ensure that all restoration work complies with current building codes and safety standards, addressing any hazards such as asbestos or lead paint.

Why Choose SERVPRO for Fire Damage Restoration in Older Homes?

• Experience and Expertise: Our team has extensive experience in restoring older homes and understands the unique challenges and requirements involved.
• Preservation Focus: We prioritize the preservation of historical features and materials, using techniques that maintain the character and charm of your home.
• Comprehensive Services: From assessment to final restoration, we offer a full range of services to address every aspect of fire damage in older homes.
• Customer-Centric Approach: We work closely with homeowners to ensure their needs and concerns are met, providing personalized service and support throughout the restoration process.

Fire Damage Prevention Tips for Older Homes

Preventing fire damage is especially crucial for older homes, which may be more susceptible to fire risks due to outdated infrastructure. Here are some tips to help safeguard your historic property:

1. Electrical System Upgrades:

• Have a licensed electrician inspect your home’s wiring and electrical system. Replace outdated or damaged wiring and ensure your electrical panel is up to code.
• Avoid overloading circuits and using extension cords for long-term power needs.

2. Regular Maintenance:

• Schedule routine maintenance for heating systems, including furnaces, boilers, and chimneys, to prevent buildup of flammable materials.
• Clean dryer vents and ducts regularly to reduce the risk of fire from lint buildup.

3. Fire-Resistant Materials:

• When renovating or repairing your home, consider using fire-resistant materials for roofing, insulation, and other building components.

4. Smoke Alarms and Fire Extinguishers:

• Install smoke alarms on every level of your home and outside each sleeping area. Test them monthly and replace batteries at least once a year.
• Keep fire extinguishers readily available in key areas like the kitchen, garage, and basement. Ensure all family members know how to use them properly.

5. Safe Storage of Flammable Materials:

• Store flammable materials such as gasoline, paint, and chemicals in approved containers and away from heat sources.

6. Develop an Emergency Plan:

• Create a fire escape plan with at least two exits from every room. Practice the plan regularly with all household members.
• Designate a safe meeting place outside the home where everyone can gather after escaping a fire.

The Importance of Professional Restoration for Older Homes

Restoring older homes after fire damage requires a deep understanding of historical construction methods and materials. Here’s why professional restoration is crucial:

Specialized Knowledge: Professional restorers have the expertise to handle the unique challenges presented by older homes, such as delicate plasterwork, original woodwork, and antique fixtures.

Preservation Techniques: Professionals use techniques designed to preserve the integrity of historical materials, ensuring that the home's character and charm are maintained.

Safety Compliance: Restoration professionals are trained to address modern safety standards while respecting historical construction, ensuring that restored homes are both safe and historically accurate.

Comprehensive Restoration: Professional restorers provide a full range of services, from initial assessment to final repairs, ensuring a thorough and efficient restoration process.

Moving Forward with Confidence

Experiencing fire damage in an older home can be overwhelming, but with SERVPRO Team Cox by your side, you can move forward with confidence. Our comprehensive fire damage restoration services ensure that your older home is restored to its former beauty and functionality.

For immediate assistance or to schedule a consultation, contact SERVPRO Team Cox 803-419-0470. Let us help you restore your beloved older home and ensure it remains a cherished part of your life for years to come.

Trust SERVPRO Team Cox to handle your fire damage restoration needs, providing expert care and support every step of the way.

Navigating Storm Damage and Flood Insurance: SERVPRO's Guide

5/29/2024 (Permalink)

Storms can cause significant damage to your property, leaving you with unexpected repairs and financial burdens. Flood damage can be devastating, often requiring extensive restoration efforts. At SERVPRO®, we understand the complexities of storm damage and flood insurance, and we're here to help you navigate the recovery process with confidence.

Understanding the Importance of Flood Insurance

Flood damage is one of the most common and costly natural disasters. Unfortunately, many homeowners and business owners are unprepared when it comes to insurance coverage for such events. Here’s why flood insurance is crucial:

• Comprehensive Coverage: Standard homeowners' insurance policies typically do not cover flood damage. Flood insurance provides the specific coverage needed to repair and restore your property after a flood.
• Financial Protection: Flood insurance helps protect your financial investment by covering repair costs, which can be substantial after a major storm.
• Peace of Mind: Knowing you have flood insurance in place provides peace of mind, allowing you to focus on recovery rather than worrying about the financial impact.

Steps to Take After Flood Damage

Experiencing flood damage can be overwhelming, but taking immediate action is crucial. Here are the steps you should follow:

• Ensure Safety: First and foremost, ensure the safety of yourself and your family. Avoid entering flooded areas until it is safe to do so.
• Contact Your Insurance Company: Notify your insurance company as soon as possible to report the flood damage. Provide detailed information and take photos of the damage for documentation.
• Call SERVPRO: Contact SERVPRO for professional flood damage restoration services. Our team is available 24/7 to respond to emergencies and begin the restoration process.
• Begin Water Extraction and Drying: SERVPRO uses advanced equipment to extract water and dry affected areas quickly, preventing further damage and mold growth.
• Document Everything: Keep detailed records of all communications with your insurance company, including emails, phone calls, and any documentation related to the flood damage and restoration process.
• Prevent Future Damage: Consider implementing flood prevention measures, such as installing sump pumps, sealing foundation cracks, and elevating utilities, to protect your property from future flooding.

SERVPRO’s Role in Flood Damage Restoration

At SERVPRO, we provide comprehensive flood damage restoration services to help you recover quickly and efficiently. Here’s how we can assist you:

• Rapid Response: We offer 24/7 emergency services to quickly respond to flood damage incidents.
• Water Extraction and Drying: Our team uses powerful pumps and industrial-grade dehumidifiers to remove standing water and dry affected areas thoroughly.
• Cleaning and Sanitizing: We clean and sanitize all impacted areas to eliminate contaminants and prevent mold growth.
• Mold Remediation: If mold is detected, we provide specialized remediation services to remove mold and restore healthy indoor air quality.
• Restoration and Repairs: From minor repairs to major reconstruction, we restore your property to its pre-flood condition, working closely with your insurance company to streamline the claims process.

Proactive Measures to Mitigate Flood Damage

While you can't prevent storms, you can take steps to minimize the impact of future flooding on your property. Here are some tips to help you prepare:

• Maintain Your Property: Regularly inspect and maintain your roof, gutters, and downspouts to ensure they are in good condition and can handle heavy rainfall.
• Install Flood Barriers: Consider installing flood barriers or sandbags around your property to prevent water from entering your home or business.
• Elevate Utilities: Raise electrical appliances, heating systems, and other utilities above potential flood levels to reduce the risk of damage.
• Create an Emergency Plan: Develop an emergency plan for your family or employees, including evacuation routes and emergency contacts.
• Review Insurance Coverage: Ensure your insurance policy covers storm damage and flood damage. Consider adding additional coverage if necessary.
• Keep Important Documents Safe: Store important documents and valuables in waterproof containers and keep them in a safe, elevated location.

Stay Informed and Prepared

At SERVPRO Team Cox, we believe that staying informed and prepared is key to minimizing storm and flood damage. Here are some additional tips to help you stay ahead of potential disasters:

• Regularly Review Your Insurance Policy: Ensure your coverage is up-to-date and includes protection against storm damage and flood damage. Consider additional coverage if needed.
• Create a Home Inventory: Keep a detailed inventory of your possessions, including photos and receipts. This can be incredibly helpful when filing an insurance claim.
• Understand Your Risk: Be aware of the flood risks in your area and take appropriate precautions. FEMA's flood maps can be a valuable resource.
• Invest in Flood Sensors: Install flood sensors in vulnerable areas of your home or business to receive early warnings of potential flooding.
• Secure Outdoor Items: During a storm, unsecured outdoor items can become projectiles. Secure or bring them indoors to prevent additional damage.

Contact SERVPRO for Expert Flood Damage Restoration

If your property has been affected by storm damage or flood damage, don't hesitate to seek professional help. The longer you wait, the more extensive the damage can become. Contact SERVPRO Team Cox at 803419-0470 today to learn more about our comprehensive restoration services and how we can assist you in recovering swiftly and efficiently.

Why Choose SERVPRO?

When you choose SERVPRO, you are choosing a company with:

• Proven Experience: Decades of experience in handling all types of storm and flood damage.
• Certified Technicians: Highly trained professionals who use the latest technology and techniques.
• Comprehensive Services: From initial assessment to final repairs, we cover every aspect of restoration.
• Customer Satisfaction: A commitment to providing exceptional service and ensuring customer satisfaction.

Trust us to restore your property and peace of mind after storm damage and flooding. Call us at 803-419-0470 for immediate assistance. We are here to help 24/7.

Mold Remediation and Insurance: What You Need to Know

5/22/2024 (Permalink)

Dealing with mold in your home can be stressful, but understanding how insurance can help cover the costs of mold remediation can provide some relief. At SERVPRO®, we're here to help you navigate the process and ensure that your home is safe and mold-free. Here's what you need to know about mold remediation and insurance:

How Insurance Can Help with Mold Remediation

• Coverage Limitations: Most homeowner's insurance policies have limitations on mold remediation coverage. It's essential to review your policy to understand what is covered and what is not.
• Cause of Mold: Insurance typically covers mold remediation if it results from a covered peril, such as a burst pipe or storm damage. However, if mold is caused by neglect or lack of maintenance, it may not be covered.
• Deductibles: Like other insurance claims, mold remediation claims are subject to deductibles. It's important to understand your deductible and how it applies to mold remediation claims.

Tips for Dealing with Mold and Insurance Claims

• Document Everything: Keep detailed records of the mold remediation process, including photos, receipts, and communication with your insurance company.
• Notify Your Insurance Company: Contact your insurance company as soon as you discover mold in your home. Prompt notification can help expedite the claims process.
• Follow Proper Procedures: Work with a reputable mold remediation company, like SERVPRO, and follow their recommendations and procedures. This can help ensure that your insurance claim is processed smoothly.
• Review Your Policy: Understand the specific coverage and limitations of your policy regarding mold remediation. If you have any questions, contact your insurance agent for clarification.

SERVPRO's Approach to Mold Remediation and Insurance

At SERVPRO, we understand the complexities of dealing with mold and insurance claims. Our team is here to guide you through the process and ensure that your home is restored to a safe and healthy condition. Here's how we can help:

• Expertise: Our technicians are trained and certified in mold remediation, ensuring that the job is done right the first time.
• Documentation: We provide detailed documentation of the mold remediation process, including before and after photos, to assist with your insurance claim.
• Efficiency: We work quickly and efficiently to minimize disruption to your home and life, getting you back to normal as soon as possible.
• Communication: We keep you informed throughout the mold remediation process, ensuring that you understand what is happening every step of the way.

The SERVPRO Advantage in Mold Remediation and Insurance Claims

When it comes to mold remediation and insurance claims, SERVPRO is your trusted partner. Here's why you can rely on us to handle your mold issues effectively:

Experience: With years of experience in mold remediation, we understand the complexities of dealing with insurance companies and can navigate the process efficiently.

Insurance Knowledge: Our team is well-versed in insurance policies and can help you understand your coverage and options for mold remediation.

Efficient Process: We follow a streamlined process for mold remediation, ensuring that the job is done quickly and effectively, minimizing disruption to your home and life.

Comprehensive Services: From initial inspection to final restoration, SERVPRO offers a full range of mold remediation services to meet your needs.

Frequently Asked Questions About Mold Remediation and Insurance

Q: Will my insurance cover mold remediation?

A: It depends on your policy and the cause of the mold. Most policies cover mold remediation if it is the result of a covered peril, such as water damage from a burst pipe. However, coverage limitations may apply.

Q: How long does mold remediation take?

A: The time it takes to remediate mold depends on the extent of the mold growth and the size of the affected area. SERVPRO works quickly to complete the remediation process as efficiently as possible.

Q: What should I do if my insurance claim is denied?

A: If your insurance claim for mold remediation is denied, you may have options for appeal. It's important to review your policy and consult with a professional to understand your options.

Q: Can I prevent mold from coming back after remediation?

A: While no method can guarantee that mold will not return, proper moisture control and regular inspections can help prevent mold growth in the future.

Mold remediation is a complex process that requires professional expertise and knowledge of insurance policies. With SERVPRO, you can trust that your mold issues will be handled with care and efficiency, ensuring that your home is safe and mold-free.

Additional Resources and Tips for Mold Remediation and Insurance Claims

Here are some additional resources and tips to assist you:

Mold Prevention Tips

• Control Moisture: Keep humidity levels low and fix any leaks promptly to prevent mold growth.
• Ventilation: Ensure proper ventilation in bathrooms, kitchens, and other high-moisture areas to reduce humidity.
• Inspect Regularly: Regularly inspect your home for signs of mold, such as musty odors or visible mold growth.
• Professional Inspection: Consider scheduling a professional mold inspection, especially if you have experienced water damage or suspect mold growth.

Insurance Claim Tips

• Review Your Policy: Carefully review your insurance policy to understand your coverage for mold remediation.
• Document Everything: Keep detailed records of all communication with your insurance company, including emails, letters, and phone calls.
• Seek Professional Advice: If you're unsure about your insurance coverage or the mold remediation process, consider seeking advice from a professional, such as a public adjuster or attorney.

Additional Resources

• Environmental Protection Agency (EPA): The EPA offers resources and information on mold prevention and remediation.
• Centers for Disease Control and Prevention (CDC): The CDC provides guidance on the health effects of mold exposure and how to prevent mold growth.

Contact SERVPRO at 803-419-0470 today to schedule an inspection or to learn more about our mold remediation services.

Summer Water Damage Restoration: Tips for a Dry and Safe Home

5/16/2024 (Permalink)

Summer is a time for fun in the sun, but it also brings its own set of challenges, including an increased risk of water damage. From heavy rains to burst pipes, summer weather can wreak havoc on your home if you're not prepared. Our experts at SERVPRO Team Cox outlined the essential steps involved in water damage restoration. In this blog post, we'll explore the common causes of water damage during the summer and provide tips for preventing and addressing water damage restoration.

Common Causes of Water Damage During the Summer

1. Heavy Rains and Storms: Summer often brings heavy rains and thunderstorms, which can lead to flooding and water damage, especially in areas prone to poor drainage.
2. Burst Pipes: Increased water usage, such as filling up pools or watering the lawn, can put additional pressure on your plumbing system, increasing the risk of burst pipes.
3. Clogged Gutters and Downspouts: Summer storms can cause debris to accumulate in your gutters and downspouts, leading to water backup and potential water damage to your roof and siding.
4. Leaking Appliances: Dishwashers, washing machines, and air conditioners are commonly used more frequently during the summer months, increasing the likelihood of leaks and water damage.
5. Sewer Backup: Summer storms can overwhelm sewer systems, leading to sewage backup into homes and properties.

Preventing Water Damage During the Summer

1. Regularly Clean Gutters and Downspouts: Keep your gutters and downspouts clear of debris to ensure proper drainage and prevent water backup.
2. Inspect Your Roof: Check your roof for any damaged or missing shingles and repair them promptly to prevent water intrusion.
3. Monitor Your Water Usage: Be mindful of your water usage, especially when filling up pools or watering the lawn, to prevent strain on your plumbing system.
4. Install a Sump Pump: Consider installing a sump pump in your basement or crawlspace to prevent flooding during heavy rains.
5. Check Appliances for Leaks: Inspect your appliances regularly for any signs of leaks or malfunction and repair them promptly.

Addressing Water Damage Restoration

If you do experience water damage during the summer, it's essential to act quickly to prevent further damage and mold growth. Here are some steps you can take:

1. Turn Off the Water: If you discover a leak or burst pipe, turn off the water supply to prevent further damage.
2. Remove Standing Water: Use a wet vacuum or pump to remove standing water from your home.
3. Dry Out the Area: Use fans and dehumidifiers to dry out the affected area and prevent mold growth.
4. Sanitize and Clean: Clean and sanitize the affected area to prevent bacteria and mold growth.
5. Contact a Professional: For extensive water damage, contact a professional water damage restoration company to assess the damage and restore your home.
6. Inspect Your HVAC System: Check your air conditioning unit for any leaks or condensation buildup, as these can indicate a potential issue that could lead to water damage. Replace filters regularly to ensure proper airflow and prevent moisture buildup.
7. Monitor Indoor Humidity Levels: Use a hygrometer to monitor indoor humidity levels and keep them between 30-50%. High humidity levels can promote mold growth and increase the risk of water damage.
8. Protect Your Outdoor Items: Store outdoor furniture, grills, and other items in a covered area or use waterproof covers to protect them from summer storms and prevent water damage.
9. Maintain Your Pool: If you have a pool, ensure that it is properly maintained, and the water level is kept at the appropriate level. A leaking pool can cause water damage to your property and surrounding areas.
10. Check Your Irrigation System: Inspect your irrigation system for leaks or damaged sprinkler heads. Adjust the settings to avoid overwatering, which can lead to water damage to your landscaping and home's foundation.
11. Inspect Your Windows and Doors: Check the seals around your windows and doors for any signs of wear or damage. Replace or repair any damaged seals to prevent water intrusion during summer storms.
12. Monitor Your Basement and Crawl Space: Keep an eye on your basement and crawl space for any signs of water intrusion, such as dampness or musty odors. Consider installing a moisture barrier or dehumidifier to prevent moisture buildup.
13. Trim Your Trees and Shrubs: Trim back any overgrown trees or shrubs near your home, as they can cause damage to your roof or siding during summer storms. This can help prevent water damage to your home's exterior.
14. Inspect Your Exterior Walls: Check your home's exterior walls for any cracks or gaps where water could enter. Seal any cracks or gaps with caulk or weatherstripping to prevent water intrusion.
15. Prepare for Severe Weather: Stay informed about weather forecasts and be prepared for severe weather events. Have a plan in place for how to protect your home and belongings in case of a storm.

Water damage during the summer months can be a significant concern for homeowners, especially in areas prone to heavy rainfall and storms. With the increased risk of water damage, it's essential to take proactive measures to protect your home and belongings. Here are some additional tips to help you prevent water damage during the summer:

• Inspect Your Roof Regularly: Summer storms can put a strain on your roof, so it's essential to inspect it regularly for any signs of damage, such as missing shingles or cracks. Repairing any damage promptly can help prevent water from seeping into your home.
• Install a Backwater Valve: If you live in an area prone to sewer backups, consider installing a backwater valve to prevent sewage from backing up into your home. This can help protect your home from water damage during heavy rains.
• Monitor Your Water Bill: A sudden increase in your water bill could indicate a hidden leak in your plumbing system. Keep an eye on your water bill and investigate any unexplained increases to prevent water damage from unnoticed leaks.
• Protect Your Electronics: Summer storms can cause power outages and surges, which can damage your electronics. Use surge protectors to protect your devices from electrical damage during storms.
• Invest in Flood Insurance: Standard homeowners' insurance policies typically do not cover flood damage, so consider purchasing flood insurance to protect your home from water damage caused by flooding.
• Keep Your Yard Well-Maintained: Trim back trees and shrubs to prevent them from coming into contact with your home during storms. This can help prevent damage to your roof and siding, reducing the risk of water intrusion.
• Use Waterproof Sealant: Apply waterproof sealant to your basement walls and floors to prevent water from seeping in during heavy rains. This can help protect your basement from flooding and water damage.
• Install a Sump Pump: If you have a basement or crawlspace, consider installing a sump pump to remove excess water and prevent flooding. A sump pump can help protect your home from water damage during heavy rains.
• Create a Home Inventory: Keep a detailed inventory of your belongings, including photos and receipts. This can help expedite the insurance claims process in case of water damage or other disasters.
• Stay Informed: Keep an eye on weather forecasts and be prepared for severe weather events. Knowing what to expect can help you take proactive measures to protect your home and belongings.

By following these tips and staying proactive, you can help protect your home from water damage during the summer months. If you do experience water damage, contact a professional water damage restoration company for help. Water damage during the summer months can be a significant concern for homeowners, but by taking preventive measures and staying vigilant, you can protect your home from potential water damage. Regular maintenance, monitoring indoor humidity levels, and addressing any issues promptly can help you enjoy a dry and safe home throughout the summer season. If you do experience water damage, contact a professional water damage restoration company to assess the damage and restore your home. If you have suffered from water damage in your home or business, call SERVPRO Team Cox at 803-419-0470.

Storm Season Preparedness: A Guide from SERVPRO Team Cox

5/16/2024 (Permalink)

As the sun emerges and the weather warms, Columbia welcomes the beauty of spring. However, this seasonal transition also ushers in storm season, a period that demands preparedness and awareness. At SERVPRO Team Cox, we understand the importance of readiness in the face of storms. Here's our guide to navigating storm season in Columbia and ensuring your home is protected.

Understanding the Risks

Columbia, SC, experiences a variety of severe weather phenomena during storm season, including thunderstorms, heavy rainfall, hail, and occasionally, tornadoes. These events can lead to flooding, wind damage, and other issues that pose risks to both property and personal safety.

Preparing Your Home

1. Roof Inspection: Ensure your roof is in good condition. Replace missing shingles and repair any damage to prevent leaks.

2. Gutters and Drains: Keep gutters and drains clear of debris to allow proper water flow and prevent flooding.

3. Trim Trees: Trim branches that are close to your home to reduce the risk of them falling on your roof during a storm.

4. Secure Outdoor Items: Secure or bring inside outdoor furniture, decorations, and other items that could become projectiles in high winds.

Emergency Kit

Prepare an emergency kit that includes essentials such as water, non-perishable food, a flashlight, batteries, and a first aid kit. Keep this kit in a designated, easily accessible location.

Evacuation Plan

Familiarize yourself with local evacuation routes and have a plan in place for where you will go in the event of an evacuation order.

After the Storm

After a storm passes, it's important to assess any damage to your home. If you experience flooding, turn off electricity and avoid contact with floodwaters, which can be contaminated.

The SERVPRO Difference

When it comes to storm damage restoration, SERVPRO Team Cox stands out for several reasons:

1. Fast Response: We understand that quick action is crucial after a storm. That's why we're available 24/7 to respond to emergencies and start the restoration process immediately.

2. Advanced Technology: Our team utilizes state-of-the-art equipment and techniques to effectively mitigate storm damage and restore your property to its preloss condition.

3. Experience and Expertise: With years of experience in the industry, our technicians are highly trained and certified to handle all types of storm damage restoration.

4. Comprehensive Services: From water extraction and drying to mold remediation and reconstruction, we offer a full range of services to address all aspects of storm damage.

5. Insurance Assistance: Dealing with insurance companies can be overwhelming. We work closely with insurance providers to streamline the claims process and ensure a smooth experience for our customers.

Community Support

As a locally owned and operated franchise, SERVPRO Team Cox is deeply rooted in the Columbia, SC community. We take pride in serving our neighbors and supporting our community during challenging times. Whether it's providing free educational resources on storm preparedness or volunteering our time to assist with recovery efforts, we are committed to being a reliable partner for our community.

Stay Informed, Stay Safe

As storm season approaches, staying informed and prepared is key to protecting your home and loved ones. Follow local weather updates, review your emergency plans, and ensure your home is ready to weather any storm. Remember, SERVPRO Team Cox is here to help you recover quickly and efficiently in the event of storm damage. 

For more information on storm damage restoration services or to request assistance, contact call SERVPRO Team Cox at 803-419-0470 today.

Understanding Fire Damage and Restoration: A SERVPRO Perspective

5/16/2024 (Permalink)

After a defective golf cart spontaneously caught fire, this customer's garage needed action fast.

Fire damage can be devastating, leaving homes and businesses in need of immediate restoration. At SERVPRO®, we're committed to helping our community recover from fire damage and restore their properties to pre-fire conditions. Here's what you need to know about fire damage restoration in Columbia.

Common Causes of Fires in Columbia, SC

• Kitchen Fires: Cooking-related fires are a leading cause of home fires in Columbia, SC. Grease fires, in particular, can spread quickly and cause extensive damage.

• Electrical Fires: Faulty wiring, overloaded circuits, and malfunctioning appliances can lead to electrical fires, especially in older homes.

• Smoking: Improperly discarded cigarettes or smoking materials can ignite fires, particularly in outdoor areas or near combustible materials.

• Heating Equipment: Space heaters, furnaces, and fireplaces can pose fire hazards if not used properly or maintained regularly.

The Impact of Fire Damage

Fire damage goes beyond the visible signs of charring and soot. Smoke and soot can penetrate deep into building materials, furniture, and personal belongings, causing lingering odors and damage. Water damage from firefighting efforts can also compound the restoration process.

The SERVPRO Approach to Fire Damage Restoration

1. Assessment and Inspection: Our team conducts a thorough assessment of the property to determine the extent of the fire, smoke, and water damage.

2. Secure the Property: We secure the property to prevent further damage and ensure the safety of our team and the occupants.

3. Water Removal and Drying: We use specialized equipment to remove water and dry the affected areas to prevent mold and mildew growth.

4. Soot and Smoke Removal: Our technicians use advanced techniques to clean soot and smoke residue from surfaces and belongings.

5. Restoration and Reconstruction: We repair and restore damaged areas, including structural repairs and rebuilding, to return the property to its pre-fire condition.

Working with SERVPRO Team Cox

• 24/7 Emergency Response: We understand that fires can happen at any time. That's why we're available 24/7 to respond to emergencies and start the restoration process immediately.

• Insurance Assistance: Dealing with insurance claims can be overwhelming. We work closely with insurance providers to streamline the process and ensure a smooth experience for our customers.

• Community Support: As a locally owned and operated franchise, we're proud to support the Columbia, SC community. We're here to help our neighbors recover from fire damage and rebuild their lives.

  Fire Prevention Tips for Columbia, SC Residents

  1. Install Smoke Alarms: Ensure smoke alarms are installed on every level of your home and near sleeping areas. Test them monthly and replace batteries at least once a year.

  2. Create a Fire Escape Plan: Have a fire escape plan and practice it regularly with your family. Identify two ways out of every room in case one is blocked by fire.

  3. Cook Safely: Stay in the kitchen while cooking and keep flammable items away from the stove. If a grease fire occurs, smother it with a lid and turn off the heat.

  4. Use Heating Equipment Safely: Keep portable heaters at least three feet away from anything that can burn and turn them off when you leave the room or go to bed.

  5. Practice Electrical Safety: Avoid overloading outlets and extension cords. Replace frayed or damaged cords, and don't run them under rugs or furniture.

  6. Properly Dispose of Smoking Materials: Use deep, sturdy ashtrays and empty them into a metal container with water before disposal. Never smoke in bed or when drowsy.

  SERVPRO Team Cox: Your Fire Damage Restoration Partner

  If your home or business experiences fire damage, SERVPRO Team Cox is here to help. Our team of trained professionals will respond quickly to assess the damage and begin the restoration process. From cleaning and deodorizing to rebuilding and restoring, we'll work tirelessly to bring your property back to life.

  Contact SERVPRO Team Cox Today

  For more information about fire damage restoration services or to request assistance, call SERVPRO Team Cox at 803-419-0470 today.

       

Commercial Mitigation and Restoration Services in Columbia: SERVPRO Team Cox's Approach

5/16/2024 (Permalink)

Commercial properties are not immune to disasters such as water damage, fire damage, mold growth, or other emergencies. When these events occur, quick and efficient mitigation and restoration are crucial to minimizing downtime and getting businesses back up and running. At SERVPRO Team Cox, we understand the unique challenges faced by commercial properties and offer comprehensive mitigation and restoration services tailored to their needs.

Comprehensive Mitigation and Restoration Services

1. Water Damage Restoration: Whether from a burst pipe, flooding, or storm damage, water damage can quickly escalate if not addressed promptly. Our team utilizes advanced equipment and techniques to extract water, dry affected areas, and restore your property to pre-damage conditions.

2. Fire Damage Restoration: Fires can cause extensive damage to commercial properties, including structural damage, smoke and soot residue, and water damage from firefighting efforts. SERVPRO Team Cox provides thorough cleaning, deodorization, and restoration services to get your business back on track.

3. Mold Remediation: Mold growth can be a serious issue for commercial properties, affecting indoor air quality and posing health risks to occupants. Our mold remediation experts will identify and eliminate mold growth, ensuring a safe and healthy environment.

4. Biohazard Cleanup: SERVPRO Team Cox is trained to safely and effectively clean up and dispose of biohazardous materials, including bloodborne pathogens, sewage backups, and other hazardous substances.

5. Commercial Cleaning Services: In addition to disaster mitigation and restoration, we offer a range of commercial cleaning services to help maintain a clean and safe environment for your employees and customers.

Why Choose SERVPRO Team Cox for Commercial Mitigation and Restoration?

• 24/7 Emergency Response: Disasters don't wait for business hours, and neither do we. Our team is available 24/7 to respond to emergencies and begin the mitigation process immediately.

• Minimal Disruption: We understand the importance of minimizing downtime for your business. Our goal is to complete the restoration process quickly and efficiently to get you back to business as usual.

• Certified Professionals: Our technicians are highly trained and certified in mitigation and restoration techniques, ensuring that your property is in good hands.

• Insurance Assistance: Dealing with insurance claims can be complex. We work closely with insurance providers to help expedite the claims process and ensure a smooth experience for our customers.

  The SERVPRO Advantage for Columbia, SC Businesses

  1. Customized Mitigation Plans: We understand that every commercial property is unique. That's why we create customized mitigation and restoration plans tailored to the specific needs of your business, ensuring a thorough and effective response to any disaster.

  2. Advanced Technology: SERVPRO Team Cox utilizes state-of-the-art equipment and technology to deliver high-quality results. From water extraction to odor removal, our advanced tools enable us to restore your property quickly and efficiently.

  3. Environmental Responsibility: As a responsible restoration company, we are committed to environmentally friendly practices. We use green cleaning products and techniques whenever possible to minimize our impact on the environment.

  4. Disaster Preparedness: In addition to mitigation and restoration services, SERVPRO Team Cox offers disaster preparedness planning for businesses. We help you develop a comprehensive plan to minimize the impact of disasters and facilitate a faster recovery.

  5. Community Involvement: SERVPRO Team Cox is proud to be a part of the Columbia, SC community. We are committed to giving back through various community initiatives and volunteer efforts.

     The Importance of Rapid Response for Columbia, SC Businesses

     1. Minimizing Downtime: Time is of the essence when it comes to commercial mitigation and restoration. Our rapid response team is trained to assess the situation quickly and begin mitigation efforts immediately, helping to minimize downtime for your business.

     2. Preventing Further Damage: By acting fast, we can prevent further damage to your property. Our team will secure the area and take steps to mitigate the damage, helping to save you time and money in the long run.

     3. Protecting Your Investment: Your business is more than just a building—it's an investment. SERVPRO Team Cox understands this and is committed to protecting your investment by providing prompt, professional mitigation and restoration services.

     4. Ensuring Safety and Compliance: Safety is our top priority. Our technicians are trained to work safely and comply with all relevant regulations and standards to ensure the safety of your employees and customers.

     5. Peace of Mind: Dealing with a disaster at your business can be stressful. SERVPRO Team Cox provides peace of mind by handling all aspects of the mitigation and restoration process, allowing you to focus on what matters most - running your business.

     Trust SERVPRO Team Cox for Your Commercial Mitigation and Restoration Needs

     When disaster strikes your commercial property trust the experts at SERVPRO Team Cox to provide reliable, professional, and efficient mitigation and restoration services. Contact us today to learn more about our commercial services and how we can help protect your business. Call us at 803-419-0178!

The Role of Technology in Commercial Water Loss Mitigation

3/11/2024 (Permalink)

In today's digital age, technology plays a pivotal role in every aspect of our lives, including commercial water loss mitigation. As a restoration and mitigation company, embracing technology is essential for staying competitive and providing efficient services. Our team of experts have put together a comprehensive list of ways that technology is changing our industry so that we can serve our customers better.

Advanced Monitoring Systems

One of the most significant advancements in water loss mitigation is the use of advanced monitoring systems. These systems allow for real-time monitoring of commercial properties, helping to detect water leaks and other issues promptly. Some key technologies include:

Smart Leak Detection Sensors: These sensors are strategically placed in areas prone to water leaks, such as near pipes, water heaters, and appliances. When they detect moisture, they send alerts to property managers or restoration companies, allowing for rapid response.

Building Automation Systems (BAS): BAS can integrate with water detection systems to automate responses. For example, if a leak is detected, BAS can shut off the water supply to prevent further damage.

Remote Monitoring Apps: Property managers and restoration companies can use mobile apps to remotely monitor a property's environmental conditions, including temperature and humidity. This helps in early leak detection and reduces the risk of mold growth.

Advanced Drying Equipment

Technology has also improved the equipment used in commercial water loss mitigation. Modern drying equipment is not only more efficient but also environmentally friendly. Some of these innovations include:

Desiccant Dehumidifiers: These dehumidifiers use desiccant materials to absorb moisture from the air. They are highly effective in drying out large commercial spaces and are energy efficient.

Thermal Imaging Cameras: These cameras help identify hidden pockets of moisture by capturing temperature variations. This technology ensures that no moisture is left behind during the drying process.

Moisture Meters: Advanced moisture meters provide accurate readings of moisture levels in building materials, allowing for precise drying strategies.

Data Analytics and Reporting

Technology enables restoration companies to collect and analyze data, providing valuable insights to both the company and the property owner. Key features of data analytics in commercial water loss mitigation include:

Historical Data Analysis: We can analyze historical data to identify recurring issues, enabling property owners to take preventive measures.

Customized Reports: Our team can generate detailed reports for property owners, insurance companies, and regulators. These reports can include information on the extent of the damage, the mitigation process, and the cost of restoration.

Predictive Analytics: Some systems use predictive analytics to forecast potential water damage events, allowing property owners to proactively address issues before they become significant problems.

In conclusion, technology is revolutionizing the commercial water loss mitigation industry. Restoration and mitigation companies that embrace these technological advancements can offer faster response times, more efficient mitigation processes, and better communication with clients. By staying at the forefront of technology, we can provide top-notch services and help property owners protect their investments from water damage.

Understanding Contaminated Water Categories

3/7/2024 (Permalink)

Contaminated water can pose significant health risks and property damage. As a restoration company, it's essential for us to understand the different categories of contaminated water to provide appropriate cleanup and restoration services. In this blog post, we'll explain the various categories of contaminated water and their implications.

Category 1: Clean Water

Category 1, also known as "clean water," refers to water that originates from a clean and sanitary source. It poses the least risk to human health. Common sources of clean water include:

• Broken water supply lines.
• Faucet or sink leaks.
• Malfunctioning appliances (e.g., a dishwasher or washing machine).

While clean water may not be immediately harmful, it can become contaminated as it interacts with the environment. If not addressed promptly, it can progress to a higher category of contamination.

Category 2: Gray Water

Category 2, or "gray water," represents water that is contaminated to some degree. Gray water can contain chemical, biological, or physical contaminants that may cause discomfort or illness if ingested or exposed to. Sources of gray water include:

• Washing machine or dishwasher overflow.
• Sink and shower drains.
• Sump pump failures.
• Minor toilet overflows.

Gray water requires careful handling and should not be allowed to remain stagnant, as it can worsen and become more hazardous over time. If not properly treated, it can escalate to Category 3 contamination.

Category 3: Black Water

Category 3, often referred to as "black water," is the most severe category of contamination. It contains harmful pathogens, toxic substances, and unsanitary agents that can pose significant health risks. Sources of black water include:

• Sewage backups.
• Flooding from rivers or streams.
• Toilet overflows containing feces.
• Contaminated standing water.

Black water is highly hazardous and should be addressed by professionals equipped to handle the associated health risks. It can lead to severe property damage, mold growth, and long-term health problems if not properly mitigated.

Restoration and Cleanup

Restoration companies play a critical role in addressing water damage and contamination. The approach to restoration varies depending on the water category:

Category 1: Clean water is the easiest to remediate. Our restoration experts focus on water extraction, drying, and disinfection to prevent contamination progression.

Category 2: Gray water may require more extensive cleaning and disinfection. Porous materials like carpets and upholstery may need to be removed and replaced, as they can harbor contaminants.

Category 3: Black water poses the greatest challenge. It necessitates complete removal and replacement of porous materials and thorough disinfection to ensure the safety of the affected area.

Regardless of the water category, prompt action is crucial. The longer water damage goes untreated, the greater the risk of contamination, structural damage, and the proliferation of mold.

Understanding the categories of contaminated water is essential for restoration companies and homeowners alike. By identifying the source and category of water damage, our expert professionals can develop effective restoration plans to mitigate health risks and prevent further damage to the property. If you ever encounter water damage, whether it's clean water, gray water, or black water, don't hesitate to contact SERVPRO to assess and address the situation promptly.

Understanding Commercial Water Loss and Its Impact

12/4/2023 (Permalink)

Water damage can wreak havoc on commercial properties, leading to costly repairs, business interruptions, and potential health hazards. As a restoration and mitigation company, it's essential to grasp the different aspects of commercial water loss to effectively help your clients. In this blog post, we will delve into the causes, consequences, and mitigation strategies for commercial water loss.

Causes of Commercial Water Loss

Commercial water loss can occur for various reasons, and it's essential to identify the source to address the issue effectively. Some common causes include:

Leaking Roofs: Poorly maintained or damaged roofs can allow rainwater to seep into the building, causing damage to ceilings, walls, and even equipment.

Plumbing Failures: Burst pipes, leaky faucets, and malfunctioning water heaters are common culprits of water damage in commercial properties. The damage can range from minor leaks to catastrophic flooding.

Natural Disasters: Floods, hurricanes, and storms can lead to significant water damage. Coastal and low-lying areas are particularly vulnerable.

HVAC System Malfunctions: Faulty heating, ventilation, and air conditioning systems can result in water accumulation and mold growth if not addressed promptly.

Consequences of Commercial Water Loss

The consequences of water damage in a commercial property can be severe and wide-ranging:

Structural Damage: Water can weaken the building's structure, leading to foundation issues, rotting wood, and compromised structural integrity.

Mold Growth: Excess moisture provides the ideal conditions for mold to thrive. Mold not only damages property but can also pose health risks to occupants.

Business Interruption: Water damage often forces businesses to halt operations, resulting in financial losses. This can be especially detrimental for small businesses.

Health Hazards: Standing water can become a breeding ground for bacteria and other contaminants, posing health risks to employees and customers.

Property Loss: Water damage can destroy valuable inventory, equipment, and documents, leading to financial losses.

Mitigation Strategies

As a restoration and mitigation company, here are some ways we help with commercial water loss:

Emergency Response: We provide 24/7 emergency response services to quickly assess the damage and start the mitigation process. The faster you act, the less damage will occur.

Water Extraction: By using advanced equipment to remove standing water and moisture from affected areas we prevent further damage and reduce the risk of mold growth.

Drying and Dehumidification: Our experts implement drying and dehumidification processes to ensure that all moisture is eliminated. This step is crucial to prevent future issues.

Mold Remediation: We address any mold growth to promptly safeguard the health of occupants and prevent further property damage.

Restoration: SERVPRO offers comprehensive restoration services, including structural repairs, electrical and plumbing repairs, and content restoration. Our goal is to return the property to its preloss condition, like it never even happened.

In conclusion, commercial water loss is a serious issue that can have far-reaching consequences for businesses and property owners. To recover from the damage and minimize future risks, call SERVPRO.

What To Do After a Fire to your Business Occurs

5/19/2023 (Permalink)

Take action after Fire

A fire to your business can leave your property vulnerable. Fortunately, installing a security fence and taking other safety measures can help keep your property safe from vandals and wildlife.

Securing the Property

After the fire has been extinguished, do not return to the property until the fire department says it is safe to do so. Once you have access to your property, taking the following actions can help you protect your business:

• Install a security fence
• Board up broken windows and other openings
• Tarp over damaged areas of the roof
  
  

In addition to damage from the fire itself, the firefighters may have broken windows or created other openings during their fire-extinguishing efforts. Therefore, the building could have several entry points for vandals and wildlife. It is important to board up or tarp over these areas. Installing a fence adds another layer of protection. If damage occurs after the fire has been extinguished and the insurance company determines the damage resulted from the building not being properly secured, they may deny that portion of the claim. If anyone enters the property, even without permission, and gets injured, the business could be held liable.

Restoring the Property

After the property has been secured, it is time to document the damage and begin restoration. Take a detailed photo or video evidence for the insurance company so that they can adequately assess the property. Then remove the water from the fire-suppression efforts. Do this as quickly as possible because mold can begin to grow within 24 hours. Next, clean the smoke and soot from the surfaces. Clean and sanitize affected areas. Throw everything away that cannot be fully dried and cleaned. Finally, begin repairing and replacing damaged items.
From installing a security fence to smoke cleaning, taking care of your commercial property after a fire can be a complicated endeavor. Fortunately, a certified restoration service can help you get your business back to normal quickly and safely.

We're Available 24/7 to Help after a Home Fire.

5/17/2023 (Permalink)

Home Fire in South Carolina

Most homeowners in South Carolina know that repairing and restoring their property after a fire takes time. The smoke, flames,  and extinguishing agents left behind by the fire and first responders can leave your home in disarray. Do not let the situation intimidate you; instead, call a company certified to handle these situations.

An experienced fire damage restoration company can help mitigate your loss as it helps you salvage, remove, and restore your home and your personal belongings.

For our local neighbors, fire damage restoration is a phone call away. Our SERVPRO team is available around the clock because we recognize that emergencies happen day and night. Our Team is ready to spring into action, assess the incident's impact, and create an action plan for your home. Our goal is to erase this disruption from your life by doing a conscientious and thorough job of restoring your home.

How do I decide what to keep and what to remove after a fire?

Looking at the soot sitting on your furniture, books, and decor may leave a hopeless feeling in your heart, but don't jump to conclusions until you consult our Damage Restoration experts. Our team has the expertise and solutions to restore documents, electronics, and flooring, among others. Fires also leave behind an acrid smell, which our team can address as well. 

Our team is here to help when you need it the most. Call us when disaster strikes and let us help you make your home, "Like it never even happened." 

Is it Water ot Flood Damage?

5/12/2023 (Permalink)

We're here to help you 24/7/

Mitigation and restoration after water damage occurs in your property is not always an easy task to understand. After water causes damage, an insurance claim should be made as soon as possible.

Filing an insurance due to water damage can be complex. The first step is knowing the difference between a water damage and flood damage claim. This information is important to the homeowner because it determines what is covered and what is not.

The distinction between a flood damage claim and a water damage claim is best be defined by (FEMA) the Federal Emergency Management Agency’s flood definition. According to FEMA, a flood is a general and temporary condition of partial or complete inundation of two or more acres and two or more properties of normally dry land.

To make it easy, if the water that caused the damage occurred from a natural source and any neighbors are experiencing the same water issues, its generally flood damage. According to FEMA, flood damage can only be caused by overflow of inland or tidal waters, unusual and rapid accumulation or runoff of surface waters from any source, mudflow, or collapse of land along the shore of a lake or similar body of water as a result of erosion or undermining caused by waves or currents of water exceeding anticipated cyclical levels that result in a flood.

If a flood has damaged your home, it is important to know if you currently have flood insurance through the National Flood Insurance Program, because homeowners insurance companies do not offer coverage on flood damage. Having flood insurance is extremely beneficial to homeowners who think they might even have the slightest chance of being affected by a flood.

Everything from the actual building and its foundation to the refrigerator and the food inside of it is covered by flood insurance and will be taken into consideration when claims are filed. Flood insurance does cover basements and areas below the lowest elevated floor, but it depends on the flood zone and the date of construction. It is important to remember that flood insurance does not cover the sentimental value of any property, so be sure to remove any precious items such as photos, documents, or personal items that cannot be replaced as quickly as possible.

When water damage occurs in your home, did not originate from a natural source, and is not affecting any surrounding buildings, a water damage claim is necessary. Circumstances such as  overflowing bathtubs, broken toilets, broken pipes, and burst water mains are all grounds for water damage claims that should be filed by contacting your homeowners insurance company.

Working through the process of filing both a water damage claim and a flood damage claim can be confusing, and seem overwhelming. 

If water damage does occur, we can help and can clean and restore your home to make it "Like it never even happened." Call us 24/7.

Take Action action after Storm Damage

5/12/2023 (Permalink)

Fend off water damage and mold issues after storm damage occurs.

Time is of the utmost importance when facing water storm damage of any size. Immediate action is a necessity.

Our team is highly trained to respond immediately with proven techniques and advanced equipment that remove water quickly and minimize the potential of unnecessary damage. We’re aware that water damage comes in all shapes and sizes and may require individual solutions. We have streamlined the process for you.

Because you are our #1 priority, we’ve created this quick and easy checklist as your go-to resource for all things storm & water damage. 

Safety
Your safety is of our utmost concern. Upon the onset of water damage, please assess the following questions:

• Is it safe to stay in the house?
• Are there electrical or hazards that could cause someone to slip and fall?
• If a movable material has become wet, it is likely heavier than normal. If so, do not move it or be sure to exercise caution when lifting.

Contact & Communication
Call SERVPRO of NW Charlotte immediately so that we can walk you through important questions that will allow us to help you efficiently and with quick response. The quicker you call us, the quicker we can provide cleanup and restoration "Like it never even happened."

Inspection and Assessment
Our team will thoroughly inspect the extent and type of water damage. This step is critical in creating a solid and effective action plan. In addition, we will begin the removal of water using our pumps and vacuums so that no further damage occurs and in order to prevent mold.

Drying and Dehumidification
Once the majority of water has been removed, we will use specially designed equipment to extract the water that is more difficult to reach and absorb. This equipment applies a scientific drying approach which includes air movers and dehumidifiers.

Cleaning and Sanitizing
If the water damage has affected your personal property including clothing, furniture or more, we are able to clean the items with specially designed cleaning methods. After cleaning your items, we sanitize them with an antimicrobial treatment and remove odors with industrial air scrubbers and fogging equipment.

Restoration
This is the last step in returning your property to the condition "Like it never even happened." This step completes the process by replacing and rebuilding the affected areas.

We’re ready to help you 24/7. Call us today.

Mold Damage Repair

4/5/2023 (Permalink)

A common cause of mold growth is water leaking from a pipe. The most serious leaks originate from above a ceiling or inside a wall. Such leaks fester mold, which may widely spread by the time you realize it. By attempting to manage the situation yourself, you might aggravate it hence the need for someone with the right skills. SERVPRO technicians have all the protective gear, detection tools, and technical skills necessary to eradicate the mold in your home.

Splotches from mold damage can sprout anywhere along a wall. However, they are commonly found down low near the floor, up high near the ceiling, or along edges of trim or baseboards. The spores attach to your drywall's paper face, which becomes a food source, leading to its propagation.

Conditions necessary for the growth of mold

• Constant moisture presence
• Food sources like drywall or wood
• Humidity
• Warmth and darkness

Handling of mold-damaged drywall

When the drywall is removed and the framing exposed, the source of the problem becomes apparent. The cause of the leak ought to be repaired before replacing the drywall. If not, mold eventually reforms over the new drywall. Also, an unresolved leak might create additional damage to framing, siding, insulation, and flooring. SERVPRO checks the exposed framing for dry rot. If present, we remove and replace the affected structure. Our crew also uses a scrub brush or a scrubbing pad to clean mold off framing and thoroughly dry the exposed area using dehumidifiers.

We use the latest methods to inhibit mold at its source. Our team builds a contained area with plastic to avoid spreading the mold spores, which could cause secondary damage. We have products specially designed for mold damage removal on wood like antimicrobial agents.

Signs your drywall has mold

• Musty, damp smell
• Discoloration and staining on the interior wall
• Crackling or bubbling wallpaper

SERVPRO of Cayce/West Columbia & Lexington, knows what not to overlook in case of mold damage. Call us at (803) 755-9774. 

Storm Season Is Never Really Over

3/6/2023 (Permalink)

SERVPRO knows that storms are not set  to a specific schedule, that is why all SERVPRO franchises keep their doors open 24/7/365. We have the resources to handle any size disaster with a quicker response time than any of our competitors. Roof damage caused by thunderstorms is a major problem for homeowners, here are some tips to prevent roof damage to your home:

• Trim trees and remove dead branches so they will not damage your home if they fall because of wind.
• Clear gutters and downspouts of debris. As the leaves fall, make sure they are not building up in the gutters. 
• Check for any roof damage. Pay attention to surface bubbles, areas with missing gravel on flat roofs, damaged or missing shingles or tiles on sloped roofs.
• Check the flashing on the roof to make sure it is in good condition to help prevent water from seeping through.
• If your rood needs replacing, consider impact-resistant roofing materials, especially if you live in an area where hail storms are common.

Remember SERVPRO is always here to help. Call your local SERVPRO storm response team at 803-755-9774, for all your storm remediation needs!

Water Damage

2/27/2023 (Permalink)

Water damage can be from many different causes and can have many different outcomes. Damage from water can lead to mold, odor and weakened structure. How do you know if you have water damage? Water damage can be put off or ignored if the signs aren't taken seriously. It can be seen by discoloration in a wall or ceiling and can be felt by a damp area that should be dry. Also, it can often times put off a musty odor. 

How did I get water damage?

• Leak in my property
• Appliance malfunction
• Storm causing flooding 
• Pipe burst

 How can I fix water damage?

Start by calling SERVPRO of  Lexington & SERVPRO of Cayce / West Columbia at (803)-755-9774. SERVPRO fixes water damages by finding the source and repairing the area. Then the team will bring in special gear to remove the water and dry the area to above and beyond standards. Not only will our team restore the area but will try to restore any items that were affected by the water damage as well. It is a time sensitive job so that more issues are not caused by the water damage which is why we work around the clock to better serve our community.

Is Your Business Office Prepared for An Unexpected Disaster?

2/27/2023 (Permalink)

If you own or manage an office building or other type of commercial space, fire safety and emergency preparedness should be a priority. Being prepared with a well-thought-out emergency plan can not only protect your property but potentially save the lives of the people in the property in case of an emergency. Keep reading below to see if your building is prepared should disaster strike!

Have Functioning Fire Extinguishers Readily Available 

You want to ensure that you have a suitable number of fire extinguishers readily available throughout the building, clearly labeled and accessible. Taking additional time to try and locate an extinguisher during an emergency can create a more dangerous situation and lead to more damage. Your fire extinguishers should be tested on a regular basis to make sure that they are functioning properly, as well as any fire suppressant or sprinkler system. 

Check Your Smoke Detectors and Fire Alarms 

Your smoke detector and fire alarm systems should be inspected regularly to ensure that they are functioning properly in case of an emergency situation. Also, confirm that your building has a clearly marked exit plan so that occupants know to safely exit the building. 

Implement Safety Training 

An important step for safety preparedness is safety training for both homeowners and business owners. Including a fire safety training course in your workplace will help the occupants to know exactly what they do should an emergency of any kind occurs such as a gas leak, a fire, severe weather, or flooding. You can also contact our local Fire Rescue for information available to help implement safety procedures in your place of business. 

Emergency Exits 

Having illuminated emergency exit signs can help direct occupants out of the building in case of an emergency. Make sure that the emergency exit is not obstructed and easily accessible at all times. 

Have an Evacuation Plan

Have your commercial building inspected for any potential fire code issues or potential safety hazards. From there conduct regular fire drills and educate employees on where emergency exits, fire extinguishers are at and how to properly use them. Another useful tool would be setting up your free SERVPRO Emergency Ready Plan. This no-cost assessment of your facility can help you get prepared with any issue that may come along, and if restoration work is required, ensure that the process is able to start as quickly as possible, keeping damages and costs down. 

 SERVPRO of  Lexington & SERVPRO of Cayce / West Columbia is here to help 24/7/365 should disaster strike! Call us at (803)-755-9774 to dispatch a crew or get more information on how we can help make it "Like it never even happened." 

How Can SERVPRO of Lexington/ Cayce, West Columbia Restore My Home From Fire Damage?

2/24/2023 (Permalink)

Once the fire has been extinguished, you are then facing the daunting question now what? Next comes fire damage restoration, fortunately, our experts have the experience to clean smoke and soot residues and eliminate orders to get your property back to pre-fire condition, "Like it never even happened."

You may be asking yourself, "Is there anything I can do to help move the process along?" Keep reading below to learn the most common questions asked when fire and smoke damage are present. 

Can I Start Cleaning What I Can Before Brining in Professionals? 

If you try to scrub away fire damage residues like soot, you run the risk of further damaging your home. Fragile surfaces and materials may tear or continue to stain because of aggressive cleaning. When leaving the cleaning to the professionals, you can have peace of mind knowing that our technicians are trained and have the proper equipment and materials to safely restore and clean your home and its belongings. 

Is the Damage left from the Fire and Soot Permanent? 

Fire damage residues left in your home are not permanent. A fire creates different kinds of smoke throughout its duration based on the materials it burns, the speed of combustion, and the amount of oxygen present. When synthetic materials burn, they create soot that clings to surfaces, whereas residues resulting from natural substances such as wood cause let soot to adhere, though still difficult to clean. Fires that burn slow and lack oxygen produce wet smoke that can be extremely difficult to remove compared to quick-burning fires that create dry smoke. Our experts are trained to know how to assess the type of smoke caused by the fire and how to address it.

Can You Adress the Smoke Odor Left from the Fire?

Yes, to eliminate the smoke odor and deodorize your home our technicians can take several steps. 

• We utilize sprayers to disperse deodorizing chemicals on heavily damaged surfaces
• Perform dust cleaning systems to clean odors from your HVAC system
• Place air scrubbers throughout the affected areas to pull odor particles from the air
• Use foggers to disperse deodorizing particles throughout your house.

Throughout the whole fire damage restoration process, we will document the damages to your home to assist you in working with insurance adjusters.

A fire can be a traumatizing experience, so it is essential to seek professional help to address the damages as soon as you can. The sooner our technicians can assess the situation, the better chance they have of successfully restoring your home before the damage has time to worsen. If you experience a fire, you can count on SERVPRO of  Lexington & SERVPRO of Cayce / West Columbia to restore your home back to preloss condition. We are available to respond to your emergency 24/7/365, call us at (803) 755-9774! 

Frozen Pipe Burst Prevention

2/23/2023 (Permalink)

When the weather gets cold frozen pipes are always a fear. So here’s a few tips and tricks to better prepare!

Preparing your home.

• If you're going to be away or out of town durning a cold front or season, you should be sure the heat is on in your home, and set to a temperature no lower than 55° F.
• When the weather very cold especially below freezing, you should let the cold water drip from the faucet served by exposed pipes. usually you want to use the one furthest from your water heater. Running water through the pipe - even at a trickle - helps prevent pipes from freezing
• Keeping cabinets open in kitchen an bathroom areas, alows warmer air to circulate around the exposed plumbing.
• If you have water lines in your garage, you should keep the garage doors closed and insulated, as much as possible.

Hurricane; Before, During, and After.

9/15/2022 (Permalink)

9/15/2022

Hurricane; Before, During, and After.

Here’s a few tips and tricks to better prepare!

• Before the Storm: Gather food, water, medicines and power supplies.  Organize supplies into a Go-Kit and a Stay-at-Home Kit. Keep personal, financial, and medical records safe. Anchor objects that would be unsafe to bring inside, such as gas grills and propane tanks. Trim or remove trees close enough to fall on your home. Stockpile protective materials such as plastic sheeting and sandbags. Consider elevating the heating system, water heater, and electric panel.

• During the Storm: Take refuge in a small interior room, closet, or hallway on the lowest level during the storm. Put as many walls between you and the outside as you can. Stay away from windows, skylights, and glass doors. If the eye of the storm passes over your area, there will be a short period of calm, but at the other side of the eye, the wind speed rapidly increases to hurricane force winds coming from the opposite direction. So, make sure you stay secured and connected to what’s going on.

• After the Storm: Stay out of floodwater!  Floodwater can contain many things that may harm health, including germs, dangerous chemicals, human and livestock waste, wild or stray animals, and downed power lines among other things. If the power is out, use flashlights instead of candles. If you must use candles, keep them away from anything that can catch fire.  Watch out for fallen power lines that may be hanging overhead. Stay clear of fallen power lines. Call the electric company to report them. Always make sure it is safe to leave before you try to evacuate the area.

Peak Hurricane Season.

9/14/2022 (Permalink)

9/14/2022

Peak Hurricane Season!

Statistically September is the most active month during hurricane season. So we are here to give you some tips to be prepared.

Tips for Preparing Your Home for Hurricane Season.

• You should always have an emergency supply; Food, Water, Medicine, Power Sources. On hand and ready.
• Have Your safety and personal items, along with important documents put away; medical documents, wills, passports, and personal identifications.
• Clear your yard. Be sure there’s nothing that could blow around during the storm. To prevent damage to your home. Move things such as bikes, lawn furniture, grills, propane tanks, and building material inside or under shelter.
• You should cover up windows and doors. Use storm shutters outside window frames to protect your windows. This can also help keep you safe from pieces of shattered glass.

Commercial: Why Property Managers choose SERVPRO Cayce/West Columbia and Lexington for Emergencies

8/12/2022 (Permalink)

Commercial: Why  Property Managers choose SERVPRO Cayce/West Columbia and Lexington for Emergencies

As the go-between for property owners and tenants, property managers have to juggle many responsibilities -- finding new tenants, fielding questions and complaints, performing inspections, overseeing landscaping and maintenance repairs, securing the property, and ensuring the building’s appearance remains tiptop. 

Fortunately, when it comes to handling fire, water and contamination cleanup emergencies, property managers have a secret weapon that’s just a phone call away: SERVPRO’s Disaster Recovery Team. 

We get it. There’s never a convenient time to clean up from fire damage, water damage or a biohazard contaminant. Every minute spent cleaning and restoring a business or property results in lost time, revenue and productivity. 

When a disaster or emergency strike, our commercial services team is ready to respond -- 24 hours a day and seven days a week -- regardless of a commercial property’s size or scope of the damage. 

Wether it’s retail to residential and manufacturing to motels, SERVPRO’s commercial services team helps make it “Like it never even happened,” so property managers can focus on their other roles.

• If a massive storm floods a mom-and-pop ice cream shop, we’ll respond immediately to tackle initial storm cleanup and damage mitigation and rebuild the affected areas. 
• If there’s a funky smell coming from somewhere in a 10,000-square-foot manufacturing plant, we’ll locate the source of the offensive odor and eliminate it. 
• If a fire sprinkler system fails during the grand opening weekend of a retail boutique, we’ll clean the property and manage the restoration process - from start to finish.   
• If an electrical fire breaks out in the middle of the night at a restaurant dining room, we’ll restore it to pre-fire condition -- from fire and smoke damage to odor control and upholstery and fabric cleaning. 
• If a husband and wife test positive for COVID-19 just two days after vacating their high-rise apartment, we’ll get it Certified: SERVPRO Cleaned in no time so it’s ready for the next tenant. 
• If an older apartment building has mold infestation from a slow roof leak, we’ll prevent it from spreading to other parts of the building and remove it through our commercial mold remediation process.

Restoring your Commercial Property After a Water Damage Event

8/12/2022 (Permalink)

Flooding and water damage events at Cayce/West Columbia and Lexington commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area.

In many instances, normal operations can continue in a temporary space while we restore your facility. We understand the importance of minimizing your business’s down time.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity.

So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need. Contact SERVPRO of Cayce/West Columbia and Lexington 24/7 by calling (803) 755-9774

How You Can Reduce the Effects of Storm Damage | SERVPRO® of Cayce/West Columbia and Lexington

8/4/2022 (Permalink)

Do you experience any storm damage to your home or property? Contact us today for a quick response!

Storms can cause a lot of damage to the exteriors of your home or business. Modern building materials like vinyl siding are designed to withstand minor damage, but severe storms can cause major destruction.

The most dangerous part of storm damage is that which goes undetected, slowly becoming more serious without being addressed. By the time this kind of damage shows itself, it could be irreversible.

Minimizing storm damage will not only protect you from potential troubling storms but can also help extend the lifespan of your home. This all starts with preparation:

Preparing Your Home’s Structure

As mentioned previously, there are many kinds of products and features that one can add to their home in order to provide extra protection from storms. However, these items will often be costly to implement and could be more trouble than it’s worth.

There are specialized landscaping techniques that you can employ around your property. These are designed to change your lawn to direct water away from your home, while still serving its purpose of being your beautiful yard.

Lastly, it’s important to remove any dead or dying trees from around your home so that they don’t fall onto your house below during a severe storm.

Preparing Your Household

The first thing everyone who owns a home should do to prepare for storms is to designate a safe room or a storm shelter zone. This is a location that is away from external walls and windows, ideally in the center of your home. Everyone in the home should know this location in the event that they must take shelter.

Second, you should create an emergency kit with any supplies that could aid you while you’re sheltering. This includes nonperishable foods, water, flashlights and extra clothing. Think of anything that you may need for at least 72 hours of potential sheltering.

Lastly, you should identify the severe weather that we see here most so that you can best prepare for the most likely disasters. Here in South Carolina, we see nearly 50 inches of rain per year over 20% more than the national average. Additionally, we see hurricanes and the resulting flooding that has affected so many in our region in the past.

After the Storm Has Passed

Once the dangerous weather has gone and you no longer need to shelter, it’s tempting to walk through every part of the home and check for damage. However, prioritizing safety is the most important thing, and it could be dangerous to walk around.

If your home has sustained heavy damage, parts could collapse at any moment. When it’s safe to do so, exit the home and walk around the exterior to check for any major destruction that could cause a chain reaction.

Call the Professionals

While your insurance provider can help you assess the damage caused by a storm, it’s also best to have a report from a professional contractor. At SERVPRO of Cayce/West Columbia and Lexington we can help you identify areas of concern that may be invisible to the untrained eye.

Our restoration professionals are available ²⁴⁄₇ to assist with any and all of your cleanup and restoration needs.

Experienced storm damage to your home or property? Contact us today for a quick response!

Need Smoke or Fire Damage Cleanup Services?

8/4/2022 (Permalink)

Have you sustained fire damage but are not sure what do to next? We are here to help, contact SERVPRO of Cayce/West Columbia and Lexington.

In order to protect yourself from a home fire, it’s essential to understand how a fire acts. When a fire occurs in your home, you only have a few minutes to escape. There is no time to collect valuables once you hear the smoke alarm, especially at night. Here are some fundamental facts about home fires that show how dangerous they are and why you have precious little time to get away:

• Fires can get out of control very quickly - usually in less than 30 seconds from the event that caused them. In homes and properties with synthetic furniture and furnishings, fires can spread even faster due to the flammable nature of the materials.
• After about a minute, smoke begins to fill the room. At first, it rises to the ceiling, then it descends, until the room is entirely filled with smoke. Fire produces black smoke that makes it very difficult to see anything, not to mention that it contains toxic chemicals that cause drowsiness and asphyxiation.
• The temperature in the room increases steadily. In fact, heat and smoke cause more deaths than the actual flames. After about 3 minutes, the temperature can reach 600 degrees at eye level, and breathing this hot air will severely burn your lungs. This is also the point where fire spreads to other rooms.
• After about 4 to 5 minutes, the heat in the room of origin increases so much that it causes everything to ignite. This is called a flashover. Flames and smoke can be visible from the outside, through windows or other openings. Rescuing victims may not be possible at this point.
• Fire reaches its fully developed stage when it has spread over all available fuel (furniture, walls, etc.) and the temperature has reached its peak. 

To be prepared for a fire, install smoke alarms, carbon monoxide detectors and a fire sprinkler system in your home. Making a fire escape plan is also extremely important.  In addition to fire, smoke, and soot damage, your Redding home may also suffer from water damage as a result of the firefighting efforts. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care.

SERVPRO of Cayce/West Columbia and Lexington specialize in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire conditions.

Need Smoke or Fire Damage Cleanup Services? Call Us Today – 803-755-9774

We Are Certified!

5/10/2022 (Permalink)

SERVPRO of Cayce/ West Columbia and Lexington is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Cayce/ West Columbia and Lexington

SERVPRO of Cayce/ West Columbia and Lexington specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our Crew: http://www.SERVPROlexingtonsc.com/employee-photos 

Use your local SERVPRO for water clean up

4/12/2022 (Permalink)

• Turn off electricity at the main breaker or fuse box, even if the power is off in your community. That was you can decide when your home is dry enough to turn it back on.
• Get a copy of the book Repairing Your Flooded Home which is available free from the American Red Cross or your state or local emergency manger.
• The Red Cross can provide you with a cleanup kit: mop, broom, bucket, and cleaning supplies.
• Contact your insurance agent to discuss claims.
• Listen to your radio for information on assistance that may be provided by the state or federal government or other organizations.
• If you hire cleanup or repair contractors, check references and be sure they are qualified to do the job.  Be wary of people who drive through neighborhoods offering help in cleaning up or repairing your home.
• Call your Local SERVPRO of Lexington to assist you! We are always here to help. 

Fire Damage safety

4/11/2022 (Permalink)

Your kitchen has the potential to be the most dangerous room in your home. It holds many hazards which can cause unintentional fires and burns. There are some basic safety rules you can follow to keep your kitchen free from hazards. If you have experienced a kitchen fire, you need the professional help of our technicians at SERVPRO of Lexington. We are a trained and experienced fire damage remediation company who has the tools required to restore your home after a fire. 
 
The first thing you should always have in your Lexington kitchen to prevent fire damage is a fire extinguisher in your kitchen. A smoke detector also needs to be installed and maintained regularly. Any cleaning products should be stored away from children, and do not leave a heat source or fire unattended. 
 
Stove and Oven 
 
Clean your range and oven regularly and be thorough. Doing so prevents residual grease and food from catching fire. When you are cooking, keep handles of pots turned inward, away from the stove’s edge. Do not wear loose, long sleeves which can hang over the stove while cooking. Keep your eye on the oven at all times when it is on and ensure it is turned off when you are done cooking. 
 
Flammable items such as dish rags, towels, and curtains should not be near the stove. Also, be cautious with flammable liquids, since a small spark can ignite vapors from these fluids. 
 
Microwave Ovens 
 
Ensure all vents are clear of obstructions and the microwave has enough space for air circulation. Do not put foil or other metals in the microwave oven, as they can create sparks and fires. SERVPRO can help you restore your kitchen back to its former condition after a fire in your microwave. 

Appliances 
 
Do not use appliances which have not been tested and approved by a recognized facility. Keep electrical outlets from being overloaded as well and check for broken or worn wiring on a regular basis. Be sure to make any needed repairs in a timely fashion and keep cords on the counter, so they do not get pulled down accidentally. 
 
Deep Fryers and Frying Pans 
 
The best thing to prevent fryer fires is to use a fryer with a controlled thermostat. Do not allow grease and fat build up in pans or on the stove, since they can easily catch fire. When SERVPRO of Lexington arrives at your home, we assess the damage first, including any smoke or soot and water damage. Before we begin any remediation, we go over the plan with you so you can understand all that is happening. 
 
SERVPRO of Lexington is here whenever you need us. If you have experienced a kitchen fire in your home, just reach out to us at (803)755-9774 so we can help you clean up and repair your home.

Why SERVPRO should be your #1 choice for mold remediation.

4/11/2022 (Permalink)

Let’s face it, the thought of mold will keep you up at night. Some companies use the threat of mold as a scare tactic, often taking advantage of clients who are in a vulnerable position. Mold inspections can be expensive and time consuming, often requiring several days for test results to be returned, but there is no need to panic. We are here to help! The first thing to know about mold is that it can almost always be avoided. When a flood occurs in your residence or business, you need to act as fast as possible. The quicker you respond to the flood, the less likely you are to have a mold problem. CALL A PROFESSIONAL! Treating water damage is a science, and should be left to experts (like us) who are licensed, insured, and highly trained. Often times, people are hesitant to spend the money on a professional restoration company, but ultimately it will save you a lot of money. Improper treatment leads to long term damage, which may *cause mold and other expensive problems. Second, mold testing and mold treatment must be performed by separate companies. If a company finds mold during an inspection, they must hire another company to treat the mold! Failure to do so is a conflict of interest! If you fear that you may have mold from a preexisting problem, contact us here at SERVPRO of Lexington. We will arrange for a licensed inspector from another company to perform a full inspection, and then we will perform services to remove the mold. After our services are performed, another inspection will be performed to ensure perfection. We ALWAYS guarantee our work! Call SERVPRO of Lexington!

SERVPRO The Cleaning Experts

4/6/2022 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Lexington at 803-755-9774 

Being Prepared for a Storm.

3/1/2022 (Permalink)

Business Preparedness: why and how you should prepare; and personal preparedness: how to pack your Go Bag and sheltering in place. 

Up to 50% of businesses never reopen after being affected by a natural or human-made disaster. Despite this statistic, 62% of businesses don’t have an emergency plan in place!  Your customers expect delivery of their products or services on time, regardless of your situation.  And larger businesses want to ensure that their supply chain is not interrupted by a disaster either.  Insurance is only a partial solution.  It does not cover all losses and it will NOT replace customers.  News travels fast and perceptions often differ from reality.  It is up to you to plan now for a disaster to avoid some of these pitfalls.  Many risks cannot be insured, but some risks can be reduced by investing in loss prevention programs, protection systems, and equipment.

According to FEMA’s Business Program Management,” A preparedness policy that is consistent with the mission and vision of the business should be written and disseminated by management. The policy should define roles and responsibilities. It should authorize selected employees to develop the program and keep it current. The policy should also define the goals and objectives of the program. Typical goals of the preparedness program include:

• Protect the safety of employees, visitors, contractors, and others at risk from hazards at the facility. Plan for persons with disabilities and functional needs.
• Maintain customer service by minimizing interruptions or disruptions of business operations
• Protect facilities, physical assets, and electronic information
• Prevent environmental contamination
• Protect the organization’s brand, image and reputation”

A word on environmental contamination—many times, smaller businesses without a plan in place will attempt to handle the work on their building on their own.  Depending on the damage and the building in question, it may be safer and more cost effective to hire a professional company to help you.  Why?  Well, for starters, a cleanup company like SERVPRO of Lexington has the knowledge of environmental laws and regulations that you may be ignorant of.  Our crew can dispose of potentially hazardous materials in a safe and compliant manner. 

To prepare personally for a disaster, you should start by creating a Family Disaster Plan.  To get started, contact your local emergency management office and your local chapter of the American Red Cross. Find out which disasters are likely to occur in your area by using the interactive map.  Meet with your family and plan how you will stay in contact if separated by disaster.  Because many disasters occur with little or no warning, you need to have a plan for what to do before you have instructions from authorities.  Assess your situation.  Decide to stay or change locations.  If you are not in immediate danger, you should stay where you are and get more information before taking your next steps. 

There are 3 types of sheltering, and different types are appropriate for different disasters.  You can shelter in place, shelter for an extended stay, or enter a community shelter.  When you shelter in place, you are sealing a room to protect yourself from contaminants in the air for a short period of time.  You should identify an internal room in your home or work, and store specific items such as snacks and water, a battery-operated radio, a flashlight, and pre-cut plastic sheeting and duct tape to seal off vents and doors and windows.  If you are sheltering for an extended stay, you may need to store enough supplies for 2 weeks.  If you are using a community shelter, you should bring your 3-day disaster supply kit with you.

So, what goes in your kit?  Depending on the length of time you will be gone, the time of year of the event, and how many people and pets you have with you, your kit might change.  The items recommended for your basic kit are:

• 3-day supply of non-perishable food
• 3-day supply of water (one gallon per person per day)
• Portable, battery powered radio and extra batteries
• Flashlight and extra batteries
• First aid kit and manual.
• Sanitation and hygiene items (moist towelettes and toilet paper)
• Matches and waterproof container
• Whistle
• Extra clothing (think warmth if in a cold climate)
• Kitchen accessories and cooking utensils, including a can opener.
• Photocopies of credit and identification cards
• Cash and coins
• Special needs items, such as prescription medications, eyeglasses, and hearing aid batteries.
• Items for infants and items for pets.

Just as important as putting your supplies together is maintaining them so they are safe when you are ready to use them.

• Keep canned foods in a cool dry place.
• Store boxed food in tightly closed plastic or metal containers.
• Throw out any canned good that becomes swollen, dented, or corroded.
• Change stored food and water supplies every 6 months.  Write the date on the containers.
• Keep items in airtight plastic bags and put your entire kit in one or two easy-to-carry containers.
• Re-think your needs every year and update your kit as your family needs change. 

I recommend keeping a Go Bag in your car, and one in your house, as you will never know where you will be when a disaster hits.  If you need help preparing your home or business for disasters, call us at 803-755-9774.  We can help you create a plan for your building and tag your shut offs when necessary.  And if something does go wrong, call us to help make it "Like it never even happened."

The Process of A Water Damage

2/28/2022 (Permalink)

SERVPRO Franchise Professionals have the expertise and equipment to quickly restore your property to pre-water damage condition. They use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end.

Have Water Damage?
Call Today 803-755-9774

Every water damage event is a little different, and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

When you call, our representative will guide you through several questions that will help the SERVPRO Franchise Professional respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

Step 2 - Inspection and Water Damage Assessment

They carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

Step 3 - Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. The SERVPRO Franchise Professionals start this process as soon as possible to minimize further damage and to help prevent mold growth.

Step 4 - Drying and Dehumidification

After the bulk of the water has been removed, SERVPRO Franchise Professionals use specialized equipment to target the water that’s harder to access. They use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

Step 5 - Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. SERVPRO Franchise Professionals can clean restorable items using a number of specialized cleaning techniques. They also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

Step 6 - Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

Reasons why SERVPRO should be your #1 choice!

2/20/2022 (Permalink)

Disasters are devastating.  Whether caused by water, fire, or storms they can turn your world upside down in a matter of minutes.  Even if you are the strongest of us all, you can begin to feel helpless not knowing where to turn after a catastrophe.  But fortunately for you, SERVPRO of Cayce/West Columbia is here and ready to help.

Why SERVPRO?  Why not just pick another company?  Let's consider this; if you find out that you have life threatening illness that requires surgery, would you not want the surgeon with the most extensive training, experience, and a reputation to be the best to get you back to good health?  Well, your property is one of the biggest investments you will make in your lifetime, so it is also very important to have a company with the knowledge, experiences and reputation that you can trust to return your property to its pre loss condition.

Three Best Reasons to Use SERVPRO of Cayce/West Columbia

1. Training- Here at SERVPRO of Cayce/West Columbia we never stop learning and improving our skills.  We are trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) high standards in fire and water cleanup, mold remediation, carpet and upholstery cleaning and other cleaning and other courses. Our SERVPRO education is always ongoing to help us succeed.
2. Equipment- Our technicians have the professional equipment needed to completely clean and remove the effects of water, mold, soot, smoke, odor and more.  Here at SERVPRO of Cayce/West Columbia we keep up on all the latest technology and techniques used in the restoration industry.
3. Experience- SERVPRO is not some fly-by-night company.  They started over 50 years ago and currently have over 1,700 franchises nationwide. 

If ever in a disaster your restoration company SERVPRO of Cayce/West Columbia are here to help 24 hours a day and 7 days a week, including holiday's. 

Have your ducts been cleaned?

2/16/2022 (Permalink)

Have your HVAC has been operating for some time without attention? It could be circulating odors, dust and other contaminates throughout your home or business. Ventilation systems are often the biggest culprit in poor indoor air quality. You should make it a priority to inspect the ductwork of your home or business. Call SERVPRO of Lexington today, and we are more than happy to inspect the heating, ventilation and air conditioning unit (HVAC) and provide you with advice on what type of cleaning service your system should need.  Keeping your ducts and HVAC unit clean can extend the life of the equipment and make the system function more efficiently, saving you money on the heating and cooling costs as well as providing cleaner air to breathe in your home or business.

How to prepare for a flood during a storm!

2/16/2022 (Permalink)

Rain clouds have been obscuring our sunshine in Lexington and West Columbia for awhile now, but in Florida they have been dealing with a few more problems than a missed chance at a tan.
Floods have been upending the lives of many Floridians.

Though damage is unavoidable in flood situations there are some steps you can take to help avoid as much damage as possible to your home or business.

Before the Flood:

Have a qualified professional elevate the furnace, water heater and electric panel if susceptible to flooding. -Install "check valves" in sewer traps to prevent flood water from backing up into the drains of your home or business. -Seal walls in basements with waterproofing compounds to help avoid seepage.

During the Flood:

Turn off utilities at the main switches or valves if instructed to do so. -Disconnect electrical appliances. -Do not touch electrical equipment if you are wet or are standing in water. -Do not walk through moving water. Even six inches of moving water can make you fall.

After the Flood:

Listen for news reports to learn if the community's water supply is safe to drink. -Avoid floodwaters. Water may be contaminated by oil, gasoline or raw sewage. Water may also be electrically charged. -Stay out of any building if it is surrounded by floodwaters. -Return home only when authorities indicate it is safe.

Having flood damage in your home or business can be a difficult situation to deal with, but remember, your SERVPRO of Lexington & SERVPRO of Cayce / West Columbia is here to help you 24/7.

Call (803) 755-9774. We make it, "Like it never even happened."

What to do when you have water everywhere.

2/16/2022 (Permalink)

Water leaks within a home or business can seep into carpet, flooring, baseboards, and walls while moving throughout the structure.  SERVPRO of Lexington & SERVPRO of Cayce / West Columbia Franchise Professionals understand how disruptive water damages can be for a family. Water leaks in a business can not only disrupt the facility, but also can interrupt day to day business functions, which could possibly close the business and affect revenues. 

Timely mitigation is key to the restoration process.  Fast response times help to ensure that damage is contained, and the restoration process begins promptly. This saves on the amount of damage, cost of claims, and assists in reducing losses from business interruption due to a loss.  Timely and proper water mitigation will also help keep mold from developing which could cause people to become ill!  SERVPRO Professionals will be able to identify water regardless of where it hides. Your local SERVPRO Franchise Professionals cover Lexington and surrounding areas.  We offer 24-hour emergency response from our trained professionals to help make it "Like it never even happened."

Leak Prevention Tips

1. Check roof for deterioration.
2. Check gutters and downspouts.
3. Check basements and crawl spaces for moisture.
4. Check appliances in kitchens, break rooms, and cafeterias.
5. Check sinks and toilets in bathrooms.
6. Check HVAC for leaks and blockages.

Ways to help water damage in your home!

2/15/2022 (Permalink)

Easy ways to prevent water damage

• Repair peeling paint around the doors and windows, which can be a sign of water getting into wood. 
• Look for roof leaks around chimneys, plumbing vents and attic vents. Trace the source of a ceiling leak by measuring its location from the nearest outside wall and then locate this point in the attic using a measuring tape. 
• Always keep a check for small leaks in areas like under your sinks, the refrigerator lines, and water heater lines.

When Disasters Strike...

2/8/2022 (Permalink)

SERVPRO has the largest national footprint...always!

                  Commercial Large Loss Program

• Best of our best, SERVPRO's Large Loss Response Team recruited to serve your commercial large loss needs.
• Elite group of large loss specialists pre-qualified and strategically positioned throughout the United States.
• Substantial resources through network of 1,500+ locations nationwide.
• Six and seven-figure projects routinely assigned to our Large Loss Response Team members.
• Clients include: Insurance Companies, Manufacturing Facilities, Hospitality Industry, Restaurants, Property Managers.
• Corporate oversight and communication on every large loss file called in through 1-800-SERVPRO
• Business interruption minimized due to our timely response.
• Unit pricing utilized on routine losses, Time and Material recommended on losses exceeding $100,000. 

Safety Tip for Cooking in your Home.

2/8/2022 (Permalink)

What should you know about home cooking safety? Did you know that many kitchen fires were caused by unattended cooking? With the hustle and bustle of life today it is easy to get distracted by situations that grab your attention away from cooking. Let SERVPRO of Lexington help with some safety tips.

Cooking safety tips…

• Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
• If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen and use a timer to remind yourself that you are cooking.
• Keep anything that can catch fire-oven mitt, wooden utensils, food packaging, and towels away from your stovetop.
• Be on alert! If you are sleepy or too tired to cook, do not cook!

If you have a fire from cooking…

• Just get out! When you leave, close the door behind you to help contain the fire.
• Call 9-1-1 after you leave.
• If you try to fight the fire, be sure others are getting out and you have a clear way out.
• Keep a lid nearby when you are cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled.
• For an oven fire, turn off the heat and keep the door closed.
• Even if you think that you have put the fire out, call your local fire department for verification.

 Hopefully some of these tips will help you to prevent and stay safe while home cooking

After a fire always remember SERPVRO of Lexington is here 24/7 for all of your needs after a fire.

3 Ways to make sure your pet is safe from a fire loss.

1/3/2022 (Permalink)

3 Steps to Protect Pets from a Fire

About 500,000 pets are affected by fires every year, according to the United States Fire Administration. Promote the safety of the people and animals in your home in the event of a fire emergency by planning ahead. From preventative caution to making an evacuation plan that includes pet safety, here are three pet preparation steps you can take today.

1. Avoid open flames. Animals may knock candles over or singe their tails in open flames. Try a flameless candle alternative instead. You should also consider the risk posed by knobs on a gas stove. If you leave your pets unconfined at home while you are away, you may want to block the kitchen entrance or install protective covers to prevent pets from accidentally turning on the gas. 

2. Include your pets in fire safety and evacuation plans. Prepare to safely evacuate pets along with the rest of your family in a fire emergency. Obtain and put up a front window cling to inform firefighters of the number and types of pets living in your home.

3. Gather pet records and supplies in a fire box. Store this box near an exterior door so that you can quickly grab all of these items during an evacuation. Make sure to include ownership and vaccination records as well as spare collars and leashes in case you need to control or restrain a frightened pet.

These simple steps can help you prevent fires and promote pet safety in the event of a fire emergency.

Being Prepared and Ready for Whatever may Happen.

1/3/2022 (Permalink)

SERVPRO is always thinking about the future.  They are constantly creating new and innovative ways to not only make a disaster "Like it never even happened," but to also make sure that you are at least somewhat prepared for a disaster.  One of their newest innovations is the Emergency Ready Profile.  Never heard of it?  Well, that's just a shame!

The Emergency Ready Profile is necessary information that can be accessed either via website or mobile app in the midst of a disaster.  This profile contains where water shut offs are, all emergency contacts, and where electricity shut offs are.  Unfortunately, not everyone in your home or workplace knows this information.  Let's say that one of your coworkers decides to stay late in the office.  He or she is the only one there.  There is a plumbing malfunction and the toilet never ceases running.  The coworker does not notice this for hours until the water has seeped into his or her office.  Now, there is a problem.  The coworker panics.  They do not know who they should be calling, where the shutoffs are, etc.  Instead they frantically call their manager.  Meanwhile, the water is still seeping through the office because it has not been shut off.  More water damage is made and perhaps some items even become unsalvageable.  But, a plumbing malfunction did not have to lead to such a disastrous situation.  Some of the damage could have been elevated by one valuable mobile app.  

The Emergency Ready Profile is great for anyone and everyone.  But it helps businesses more than anyone.  50% of businesses that go through disastrous situations never reopen their doors.  If some of the damage could be prevented by having informed employees and employers, perhaps that percentage would be lower.  

"Before anything else, the key to success is preparation."  So, why wouldn't you prepare yourself and your business for a possible disaster?  Unfortunately, disasters occur every day, both small and large.  By being prepared, when this day arrives, you will be preventing further damage. 

Fire Hazards in the winter!

11/2/2021 (Permalink)

Main causes of fires in the winter can be caused by Heating, holiday decorations, winter storms and candles all of these contribute to an increased risk of fire during the winter months. NFPA and the U.S. Fire Administration are teaming up to help reduce your risk to winter fires and other hazards, including carbon monoxide and electrical fires. 

Heating - Is the second leading cause of home fires. and the third leading cause of home fire deaths. Always keep an eye on your fireplaces and make sure nothing is around your space heaters that could get to hot and catch fire.

Holiday Decorations - The holiday decorations can cause electrical fires in your home. 

Winter Storms - Winter storms can cause down trees and powerlines on top of your home. the down power lines can cause electrical fire as well. 

Candles - Never leave your home with a lit candle unattended. December is the peak time of the year for home catching fire from candles. 

Always be aware of the fire hazards in your home and never leave your home with holiday lights on, fire places, space heaters or candles. 

On another hand accidents do happen and life gets busy, so if you ever forget to turn your Space heater off or blow out your candles and you do have a house fire you can always call SERVPRO of Cayce/West Columbia and Lexington @ 803-755-9774. We are always here to help, and make it "Like it never even happened."

Fire Damage Restoration!

10/29/2021 (Permalink)

Five reasons you should choose SERVPRO to repair and restore your home after a fire damage.

1. Faster to any size disaster.

2. 24/Hour Emergency Services.

3. Locally Owned.

4. Highly trained fire restoration technicians.

5. A trusted leader in the restoration industry.

So if you have a fire damage in your home, give  SERVPRO of Lexington's office a call. 803-755-9774.

Before, During and after a Storm

10/29/2021 (Permalink)

BEFORE A TORNADO: Have a disaster plan.  Make sure everyone knows where to go in case a tornado threatens.  Make sure you know which county or parish you live in.  Prepare a kit with emergency food for your home.  Have enough food and water for at least 3 days.

DURING A TORNADO: Go to a basement.  If you do not have a basement, go to an interior room without windows on the lowest floor such as a bathroom or closet.  If you can, get under a sturdy piece of furniture, like a table.  If you live in a mobile home get out.  They offer little protection against tornadoes.  Get out of automobiles.  Do not try to outrun a tornado in your car, leave it immediately. If you're outside, go to a ditch or low lying area and lie flat in it.  Stay away from fallen powerlines and stay out of damaged areas.

AFTER A TORNADO:  Stay indoors until it is safe to come out.  check for injured or trapped people, without putting yourself in danger.  Watch out for downed power lines.  Use a flashlight to inspect your home.

** If your in school during a tornado- every school should have a disaster plan and have frequent drills.  Basements offer the best protection.  Schools without basements should use interior rooms and hallways on the lowest floor away from windows.  Crouch down on your knees and protect your head with your arms.

Storm Damage Restoration!

10/27/2021 (Permalink)

5 Reasons why SERVPRO should be your #1 choice for storm restoration!

1. We are 24/Hour emergency Service.

2. Faster to any disaster.

3. Highly trained water restoration technicians.

4. A trusted leader in water restoration industry.

5. We are locally owned and operated. 

If you ever find your self in a disaster, call your local SERVPRO of Cayce/West Columbia and Lexington at (803) 755-9774.

Being Ready for Possible Disasters within your Business.

10/25/2021 (Permalink)

No one plans on a disaster, but you can plan to be "Ready for whatever happens."

SERVPRO is always thinking about the future.  They are constantly creating new and innovative ways to not only make a disaster "Like it never even happened," but to also make sure that you, the customer, the one in need, is at least somewhat prepared for a disaster.  One of their newest innovations is the Emergency Ready Profile.  Never heard of it?  Well, that's just a shame!

The Emergency Ready Profile is necessary information that can be accessed either via website or mobile app in the midst of a disaster.  This profile contains where water shut offs are, all emergency contacts, and where electricity shut offs are.  Unfortunately, not everyone in your home or workplace knows this information.  Let's say that one of your coworkers decides to stay late in the office.  He or she is the only one there.  There is a plumbing malfunction and the toilet never ceases running.  The coworker does not notice this for hours until the water has seeped into his or her office.  Now, there is a problem.  The coworker panics.  They do not know who they should be calling, where the shutoffs are, etc.  Instead they frantically call their manager.  Meanwhile, the water is still seeping through the office because it has not been shut off.  More water damage is made and perhaps some items even become unsalvageable.  But, a plumbing malfunction did not have to lead to such a disastrous situation.  Some of the damage could have been elevated by one valuable mobile app.  

The Emergency Ready Profile is great for anyone and everyone.  But it helps businesses more than anyone.  50% of businesses that go through disastrous situations never reopen their doors.  If some of the damage could be prevented by having informed employees and employers, perhaps that percentage would be lower.  

"Before anything else, the key to success is preparation."  So, why wouldn't you prepare yourself and your business for a possible disaster?  Unfortunately, disasters occur every day, both small and large.  By being prepared, when this day arrives, you will be preventing further damage.  

Call SERVPRO of Cayce/West Columbia and Lexington today at 803-755-9774 to set up an appointment.

Being Prepared for your Business!

10/22/2021 (Permalink)

Business Preparedness: why and how you should prepare; and personal preparedness: how to pack your Go Bag and sheltering in place. 

Up to 50% of businesses never reopen after being affected by a natural or human-made disaster. Despite this statistic, 62% of businesses don’t have an emergency plan in place!  Your customers expect delivery of their products or services on time, regardless of your situation.  And larger businesses want to insure that their supply chain is not interrupted by a disaster either.  Insurance is only a partial solution.  It does not cover all losses and it will NOT replace customers.  News travels fast and perceptions often differ from reality.  It is up to you to plan now for a disaster to avoid some of these pitfalls.  Many risks cannot be insured, but some risks can be reduced by investing in loss prevention programs, protection systems, and equipment.

According to FEMA’s Business Program Management,” A preparedness policy that is consistent with the mission and vision of the business should be written and disseminated by management. The policy should define roles and responsibilities. It should authorize selected employees to develop the program and keep it current. The policy should also define the goals and objectives of the program. Typical goals of the preparedness program include:

• Protect the safety of employees, visitors, contractors and others at risk from hazards at the facility. Plan for persons with disabilities and functional needs.
• Maintain customer service by minimizing interruptions or disruptions of business operations
• Protect facilities, physical assets and electronic information
• Prevent environmental contamination
• Protect the organization’s brand, image and reputation”

A word on environmental contamination—many times, smaller businesses without a plan in place will attempt to handle the work on their building on their own.  Depending on the damage and the building in question, it may be safer and more cost effective to hire a professional company to help you.  Why?  Well, for starters, a cleanup company like SERVPRO of Bordentown/Pemberton has the knowledge of environmental laws and regulations that you may be ignorant of.  Our crew can dispose of potentially hazardous materials in a safe and compliant manner. 

In order to prepare personally for a disaster, you should start by creating a Family Disaster Plan.  To get started, contact your local emergency management office and your local chapter of the American Red Cross. Find out which disasters are likely to occur in your area by using the interactive map.  Meet with your family and plan how you will stay in contact if separated by disaster.  Because many disasters occur with little or no warning, you need to have a plan for what to do before you have instructions from authorities.  Assess your situation.  Decide to stay or change locations.  If you are not in immediate danger, you should stay where you are and get more information before taking your next steps. 

There are 3 types of sheltering, and different types are appropriate for different disasters.  You can shelter in place, shelter for an extended stay, or enter a community shelter.  When you shelter in place, you are sealing a room as a way to protect yourself from contaminants in the air for a short period of time.  You should identify an internal room in your home or work, and store specific items such as snacks and water, a battery-operated radio, a flashlight, and pre-cut plastic sheeting and duct tape to seal off vents and doors and windows.  If you are sheltering for an extended stay, you may need to store enough supplies for 2 weeks.  If you are using a community shelter, you should bring your 3-day disaster supply kit with you.

So what goes in your kit?  Depending on the length of time you will be gone, the time of year of the event, and how many people and pets you have with you, your kit might change.  The items recommended for your basic kit are:

• 3 day supply of non-perishable food
• 3 day supply of water (one gallon per person per day)
• Portable, battery powered radio and extra batteries
• Flashlight and extra batteries
• First aid kit and manual.
• Sanitation and hygiene items (moist towelettes and toilet paper)
• Matches and waterproof container
• Whistle
• Extra clothing (think warmth if in a cold climate)
• Kitchen accessories and cooking utensils, including a can opener.
• Photocopies of credit and identification cards
• Cash and coins
• Special needs items, such as prescription medications, eyeglasses, and hearing aid batteries.
• Items for infants and items for pets.

Just as important as putting your supplies together is maintaining them so they are safe when you are ready to use them.

• Keep canned foods in a cool dry place.
• Store boxed food in tightly closed plastic or metal containers.
• Throw out any canned good that becomes swollen, dented, or corroded.
• Change stored food and water supplies every 6 months.  Write the date on the containers.
• Keep items in airtight plastic bags and put your entire kit in one or two easy-to-carry containers.
• Re-think your needs every year and update your kit as your family needs change. 

I recommend keeping a Go Bag in your car, and one in your house, as you will never know where you will be when a disaster hits.  If you need help preparing your home or business for disasters, call us at 803-755-9774.  We can help you create a plan for your building and tag your shut offs when necessary.  And if something does go wrong, call us to help make it "Like it never even happened."

Being Prepared for the winter.

10/12/2021 (Permalink)

Without proper preparation your sprinkler system might be damaged by freezing temperatures. Here are some tips from Rain Bird on how to prepare your irrigation system for winter conditions if you live in a region where it freezes. Please download the Rain Bird Homeowner's Guides to Winterization at the bottom of this page for detailed instructions on how to prepare your irrigation system for the Winter months.

1. Insulate your assets: shut off the water supply to the irrigation system. The main shut off valve for your irrigation system needs to be protected against freezing. Make sure it is wrapped with insulation (foam insulation tape and a plastic bag) to protect it from harsh winter temperatures and prevent it from freezing. If you do not have a main shut off valve, you might consider installing one as a preventative investment. Also, any above ground piping needs to be insulated. Self-sticking foam-insulating tape or foam insulating tubes commonly found at home supply stores are fine.

2. Stay in control: If you have an automatic system then you will need to "shut down" the controller (timer). Most controllers have a "rain-mode" which simply shuts off the signals to the valves. The controller continues to keep time, the programming information isn't lost (start times, valve run times, etc.) and the clock continues to run throughout the winter. The only change is that the valves will not activate. If your controller is responsible for activating a pump, as a precaution you should remove the wires that are connected to the MV (Master Valve) and common terminals. This will prevent the possibility of the pump being accidentally activated which could cause damage from overheating. An alternative to using the rain mode is simply to shut off the power to the controller. If you do, you'll need to reprogram the time and potentially all your other settings as well, in the spring.

3. Drain the pipes: Now you need to remove the water from the pipes and sprinklers so that it won't freeze/expand and break the pipe. There are several ways to drain your pipes: a manual drain valve, an automatic drain valve or the compressed air blow-out method. However, since there could be potential safety risks we recommend contacting your local irrigation specialist. Many offer sprinkler winterization services this time of the year.

4. Protect valves and backflow preventers: Insulate backflow preventers and valves if they are above ground. You can also use insulation tape for this. Be sure not to block the air vents and drain outlets on backflow preventers.

Restoring Your Lexington Commercial Property After A Fire Damage Even

10/8/2021 (Permalink)

Restoring Your Lexington Commercial Property After A Fire Damage Event

Fire and smoke damage events at Lexington commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small fire cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Lexington

SERVPRO of Lexington specializes in the cleanup and restoration of commercial and residential property after a fire or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Being Prepared for A Fire.

10/8/2021 (Permalink)

Burn Awareness Week is also a great time to refresh ourselves on the ways to prevent fires by being prepared. So the first step is plan and get ready.

Fire is one of the most common disasters to hit the average family. Did you know fire causes more deaths than any other type of disaster? But fire doesn’t have to be deadly. Especially if you have early warning from a smoke detector. Another thing everyone in your family should know is how to escape calmly. Please take this seriously. As parents it’s your responsibility for planning for and practicing what to do in case of a fire.

To help you with this we have prepared a checklist which you’ll find below. As you’ll see it is pretty easy to do and a fun family activity because it gives everyone an opportunity to be involved in the protection of your house and loved ones. If you have small children it’s great because they feel a sense of accomplishment. Plus, they take pride in the responsibilities of taking care of family. It helps build their self-esteem.

We suggest you install dual sensor smoke detectors outside each bedroom and on each additional floor of your residence. Remember to keep new batteries on hand.

When were new smoke detectors installed: ________ (date)

When were the Batteries purchased: ________ (date)

What day of the month are you going to check your smoke detectors: ________ (date) (remember they should be checked every month).

Create a chart. Make sure there’s a place for the family member in charge to sign their name or initials after each of the tests they’re responsible for.

______________ (family member name) checks smoke detectors.

Look at the fire extinguisher(s) you have; check it to make sure they are properly charged. There’s nothing worse than depending on a fire extinguisher that is out of date. Just imagine how it would feel if you or your loved ones pushed the button. Nothing happened.

If your house has more than one floor you should have at least one fire extinguisher on each floor. Check the pressure on the gauge. Some fire extinguishers have a test button to check proper pressure. If the unit is low on pressure, damaged, or corroded in any way, replace it. Some fire extinguishers can be professionally serviced. Find out which kind of fire extinguisher you have.

Did you know that many fire departments have training on how to use a fire extinguisher? Call your local fire department and ask them when they are holding classes. If they don’t offer this training, ask how you can get involved in helping them create one. That way you not only help your family but many others, too. You can also check with your local Community Emergency Response Team about training in how to use the fire extinguisher. If you live in the United States you can contact your local emergency manager. Every city has one._______________ (family member name) examines extinguisher.

______________________________________________________ (family member names) have been trained to use the extinguisher.

Draw a floor plan of your home; mark two fire escape routes for each room.

Floor plan completed: _____________ (date)

Remember to pick a safe outside place away from the house to meet after escaping from a fire.

Meet up place outside: __________________________________

Remember to teach your children: Practice a low-crawl escape from your bedroom. After everybody’s done it a few times, try doing it with your eyes closed. That way you can see how well each of you would do in thick smoke.

Smoke escape drill conducted: __________________ (date)

Conduct a home fire drill at least twice a year.

Home fire drill conducted: ______________________ (date)

Make your home fire safe:

Fact: Dual sensor smoke detectors save lives. Dual Sensor smoke detectors have both ionization and photoelectric sensors in them. This offers maximum protection from two primary types of fires: flaming and smoldering. Dual photoelectric and ionization smoke sensing technologies offer optimal sensing of smoke particles produced in both flaming and smoldering fire. Remember to install a battery-powered dual sensor smoke detector outside each sleeping area and on each additional level of your home.

Use the test button to check each smoke detector once a month. When necessary, be sure to replace batteries immediately. Remember all the batteries in your smoke alarms need to be changed at least once a year.

Don’t forget to have a working fire extinguisher in the kitchen. Did you know that’s where most buyers happen?

You and every member of your family need to know how to use a fire extinguisher correctly. It’s the wrong time to learn when you’re trying to fight a fire. If you don’t know how you can get from the fire department on how to use it. After you’ve gone through the training make sure there is written instructions in your kit on the way to attack a fire. Also you need to make sure that everybody knows when the right time is to get out and quit fighting.

Remember, we want everybody to survive to play another day.

Also have instructions how to turn off all the utilities in your house.

Practice Every Month: Periodic Fire Drills.

We suggest you practice them at least once a month that way everyone remembers what to do when there is a fire.

Remember, don’t forget to make plans for your pet.

Each member in your family needs to have an Emergency Go Bag.

Here Are the Basic Things Each of You Should Have in Your Emergency Go Bag:

A Couple Days Supply of Any Needed Medications

House and Cars Keys

Cash

Copies of Important Documents

Important Phone Numbers

Change of Cloths

Emergency Space Blanket

Have a Current Picture of All Who Live in Home

Have Activities for Your Children to Do and Yourself

Food

Water

Anything extra you think you’ll need. (Remember you know your family better than anyone else.)

Plan Escape Routes:

Know at least two ways to escape from every room of your home. If you must use an escape ladder, be sure everyone knows how to use it.

Select a safe zone outside your home where everyone will meet after escaping.

Practice your full escape plan at least twice a year. (We suggest you try to do it every other month.) Remember, once you are out, stay out!

Please escape safely. We really enjoy having you around. And we’re not the only ones. This business is serious but you can have fun doing it.

If you see smoke in your first escape route, use your second way out.

If you must exit through smoke, crawl low under the smoke to escape.

If you are escaping through a closed door, feel the door before opening it. If it is hot, use your second way out.

If smoke, heat, or flames block your exit routes, stay in the room with the door closed. Signal for help by using a bright-colored cloth at the widow.

If there is a telephone in the room, call 911 (Use this in the United States. If in a different country check with your local fire department on how to get a hold of him in an emergency.) When you call them remember to tell them where you are.

If you catch on fire stop, drop, and roll.

“Once out stay out.”

This concludes this week’s blog. We hope you found it informative. We also hope that you make this part of your family conversation and implement this so you and your family can be prepared.

What to do when you have a water damage in your home.

10/4/2021 (Permalink)

Water leaks within a home or business can seep into carpet, flooring, baseboards, and walls while moving throughout the structure.  SERVPRO of Lexington Franchise Professionals understand how disruptive water damages can be for a family. Water leaks in a business can not only disrupt the facility, but also can interrupt day to day business functions, which could possibly close the business and affect revenues. 

Timely mitigation is key to the restoration process.  Quick response time helps ensure that damage is contained and the restoration process begins promptly. This saves on the amount of damage, cost of claims, and assists in reducing losses from business interruption due to a loss.  Timely and proper water mitigation will also help keep mold from developing which could cause people to become ill!  SERVPRO Professionals will be able to identify water regardless of where it hides. Your local SERVPRO Franchise Professionals cover Lexington and surrounding areas.  We offer 24-hour emergency response from our trained professionals to help make it "Like it never even happened."

Leak Prevention Tips

1.   Check roof for deterioration.
2.   Check gutters and downspouts.
3.   Check basements and crawl spaces for moisture.
4.   Check appliances in kitchens, break rooms, and cafeterias.
5.   Check sinks and toilets in bathrooms.
6.   Check HVAC for leaks and blockages. 

What to do When a Fire Strikes.

10/1/2021 (Permalink)

Fire damage in a home can be a stressful event for a homeowner. Damage to your personal belongings and home are just some of the concerns you may experience. Timely response and thorough mitigation can alleviate these concerns.

SERVPRO Franchise Professionals understand your home is more than four walls. Your home includes your memories and personal belongings. SERVPRO Response Teams are trained in caring for both you and your home. By responding quickly with a full line of fire cleanup and restoration services, your local SERVPRO Franchise Professionals can help you restore your home and personal belongings.

So, before you risk doing further damage by attempting to clean up the damage yourself, call the fire damage cleanup and restoration professionals at 1-800-SERVPRO. SERVPRO Franchise Professionals have worked for over 35 plus years to make fire damage "Like it never even happened."

What To Do When You Have A Fire.

9/29/2021 (Permalink)

The leading causes of fire in a home include  Cooking, Heating Units, Electrical and Smoking

No matter how the fire started a rush of emotions and feelings of panic seem to follow. After calling the Fire Department to put out the fire, who do you call to help you clean up the damage caused by the fire?

SERVPRO of Cayce/ West Columbia are trained in the cleanup and care of your home and personal belongings following a fire incident. Before attempting to clean up the fire damage yourself, contact us 803-755-9774

The Science of Drying

9/24/2021 (Permalink)

The knowledge of psychometrics ("the field of engineering concerned with the determination of physical and thermodynamic properties of gas-vapor mixtures" -- thanks Wikipedia) is essential to restoring a structure to its preloss condition. Where the average Do-It-Yourself homeowner (guilty) or business owner might be tempted to grab a few beach towels to mop up the mess and place a box fan or two around the damaged area, your local SERVPRO of Lexington Professionals follow strict, industry-approved standards to help lower the chances of any secondary damages.

Just for starters, a trained restorer will:

• Inspect the building to detect every component that is wet, preventing damage from happening because wet components were overlooked.
• Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
• Speed up Mother Nature by using professional drying equipment.

So what exactly does "speed up Mother Nature" mean? A wet building can often dry naturally because our environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material -- but only if the air is, indeed, drier. The only problem is nature takes a long time, and secondary damages occur while the building is drying out.

For this reason, your local SERVPRO of Lexington Professionals have been trained to use top-of-the-line equipment to help the drying process, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls (pictured bottom-left) and much more. We also use state-of-the-art monitoring equipment (pictured bottom-center) and a proven scientific process to help speed the drying of your home or business.

The bottom line? Your local SERVPRO of Lexington Professionals have the training and equipment to help make it "Like it never even happened."

There, that wasn't so bad, was it?

Air Quality in Your Home!

9/23/2021 (Permalink)

How is the Air Quality in Your Home?

When someone says air quality, what do you think about? What does air quality mean to you? Do you really know how the air quality is around you and in your home?

Well it turns out that our air quality inside our homes could be much more hazardous than the air quality outside. Through the years, homes are being built more air tight, to help with heating and cooling costs. Although, this is great for our energy bill, it does not allow our home to air out. When we trap in the hot or cool air, we are also trapping in pollutants and even potentially producing more pollutants.

Our home, which is where the average person spends the most time, is much more susceptible to having the most pollutants. Some of the more obvious pollutants are cleaning chemicals and pesticides. But did you know that pollutants can also come from cooking and bathing?

There are those who are more vulnerable to the indoor air pollution, than others, such as: children, people with asthma, the elderly, and pregnant women, but others could be effected years later, after repeated exposure.

Simple Steps to Improve the air quality in your home:

1. Keep your floors clean. By vacuuming your floor with a vacuum that has a HEPA filter, you can suck up pollen, pet dander, and dust mites. In high traffic areas, vacuum the same spot several times. For best results, vacuum two or more times each week and wash out your filter regularly.

Putting a large floor mat at every door will help keep people from tracking in chemicals and dirt. A door mat reduces the amount of dirt, pesticides, and other pollutants from getting into your home. Also, removing your shoes when you enter your home is another effective way of keeping harsh pollutants out of your home.  

2. Keep your home at a healthy humidity level. Keeping humidity levels around 30% - 50% helps keep dust mites, mold, and other allergens under control. A dehumidifier in the winter and an air conditioner during the summer, will help reduce moisture and will effectively control allergens.

• When cooking or bathing, use an exhaust fan or open a window.
• Don’t overwater your houseplants.
• Fix any leaky plumbing to prevent mold.

3. Don’t smoke in your home. Cigarette smoke contains up to 4,000 chemicals. Smoking in your home can cause drastic effects in the air pollution in your home. If you do smoke, consider smoking outside.

4. Test for Radon. Radon is a radioactive gas, it comes from the natural decay of uranium found in nearly all soils. It can move up through the ground and into your home through cracks and holes in the foundation.

Whether, you have a new or old home, you may still be at risk for radon. If you suspect that your home is at risk for radon, testing is easy and inexpensive. The Environmental Protection Agency offers information on Radon Reduction.

5. Go Natural. Synthetic fragrances in laundry products and air fresheners emit dozens of different chemicals into the air. A simple way to eliminate the harsh chemicals in your home is to look for fragrance free or naturally scented products. To get that fresh scent in your kitchen you can you use fresh lemon or baking soda.

 For more valuable information on the air quality in your home please visit www.epa.gov/indoor-air-quality-iaq/improving-indoor-air-quality.

Safety Tips About Lightening

9/15/2021 (Permalink)

Lightning Safety Tips:

1. Postpone outdoor activities if thunderstorms are imminent. Lightning can travel 5-10 miles away from the thunderstorm and strike the ground with blue sky overhead. The storm doesn’t have to be overhead in order for you to be struck.

2. Move to a sturdy shelter or vehicle. Do not take shelter in a small shed, under isolated trees, or in a convertible-top vehicle. Stay away from tall objects such as trees or towers or poles.

3. If in your vehicle when lightning strikes – don’t touch a metal surface. You are safer in a vehicle than being outdoors.

4. Remember that utility lines or pipes can carry the electrical current underground or through a building. Avoid electrical appliances, and use telephones or computers only in an emergency.

5. If you feel your hair standing on end – get down into a baseball catcher’s position and plug your ears with your finger tips so if lightning does hit it will not blow your ear drums out. Do not lie flat!

6. 30/30 rule – if the time between lighting and thunder is 30 seconds or less, go to a safe shelter. Stay there until 30 minutes after the last rumble of thunder

Sewage Backup

9/14/2021 (Permalink)

Sewage Emergency

Sewer backups are a common biohazard that can affect homes and businesses. Water from sewer backups should be considered very dangerous. The water is unsanitary and may contain bacteria and viruses that could cause serious illness.  SERVPRO of Cayce/ West Columbia and Lexington has the training, protective gear, and specialized equipment necessary to safely clean and restore this type of contamination.

There are three types of contaminated water, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

• Category 1: Clean water- Clean water is from a clean source, such as a broken pipe, or other water source. If clean water is left untreated, allowing bacteria to grow, it quickly can turn to category 2 or 3.

• Category 2: Gray water- Gray water has significant amounts of contaminants that could cause illness. Category 2 water may come from washing machine overflow, toilet overflow with some urine, or a dishwasher overflow.

• Category 3: Black water- Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding, or any type of natural disaster. Black water should always be handled by trained professionals.

 What to do after a Contamination:

Stay out of affected areas.

1. Call emergency service personnel if the situation is life-threatening.
2. Flood water can contain sewage, pesticides, and other contaminants.
3. Only do activities that are safe for you to perform.
4. Treat all bodily fluids as if they are contaminated.
5. Turn off the HVAC system if there is sewage damage.

 What Not to do after a Contamination:

Don’t leave wet fabrics in place.

1. Don’t leave books, magazines, or other colored items on wet carpet or floors.
2. Don’t use your household vacuum to remove water.
3. Don’t use television or other household appliances.
4. Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where the ceilings are sagging.

Sewage backups and dark water intrusions are more than nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. When you have a water damage, don’t leave your property to chance, call SERVPRO of Cayce/ West Columbia and Lexington, we will remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Water Damage in Your Commercial Building!!

8/16/2021 (Permalink)

When water affects your life getting dry is our number one goal. After a flood and water damage getting dried out is a number one priority to minimize dangerous after effects. Did you know that there is a science behind the drying process?

Having the knowledge of physics metrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to run for the towels and grab a few fans. SERVPRO of Lexington Professionals are trained in the science of drying and follow strict industry approved standards. If your business suffers from water damage, our SERVPRO Professionals will:

Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.

Measure how much moisture is in the wet materials and monitor whether the materials are drying properly.

Speed up mother nature by using professional drying equipment. A wet building will always seek equilibrium an try to dry naturally. When materials are wet moisture will naturally move to drier air. The problem is nature takes too long and secondary damage, like mold can occur while you are waiting for your professional building to dry. We use state of the art monitoring equipment and a proven drying process to speed up the drying time in your business.

Restoring Your Commercial Property!

8/9/2021 (Permalink)

Restoring Your Lexington Commercial Property After A Water Damage Event

Flooding and water damage events at Lexington commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Lexington

SERVPRO of Lexington specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew: http://www.SERVPROlexingtonsc.com/employee-photos 

Emergency Fire Tips!

8/9/2021 (Permalink)

Home Emergency Tips: Fire and Smoke Damage

Your home is a place to relax, play and enjoy spending time with your family. Our home is also where we spend a good bit of our time, which is why we are going to talk about some simple steps to minimize the risk of getting hurt. Below are some helpful tips to prevent serious injuries that are often completely preventable.

What to Do in case of fire or smoke damage:

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
• Blow or brush vacuum loose soot particles from upholstery, drapes and carpets.
• Place clean towels or old linens on rugs, upholstery and carpeted traffic areas.
• Clean and protect chrome on kitchen and bathroom faucets, trim and appliances with light coating of Vaseline or oil.
• If electricity is off, empty freezer and refrigerator completely and prop doors open.
• Wash houseplants on both sides of leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

What Not to Do in case of fire or smoke damage:

• Do not attempt to wash any walls or painted surfaces without first contacting your SERVPRO professional.
• Do not attempt to shampoo carpet or upholstered furniture without first consulting your local SERVPRO professional.
• Do not attempt to clean any electrical appliances, TV’s, radios, etc. that may have been close to fire, heat or water without first consulting an authorized repair service.
• Do not use any canned or packaged foods or beverages that may have been stored close to fire, heat or water- they may have been contaminated.
• Do not turn on ceiling fixtures if ceiling is wet. The wiring may be wet or damaged.
• Do not send fabrics to an ordinary dry cleaner- improper cleaning may set the smoke odor.

For more advice on what to do after a fire or smoke damage, contact SERVPRO of Cayce/ West Columbia and Lexington at: (803) 755-9774.

Tips on what to do during a Storm!

8/9/2021 (Permalink)

After a flood, it is important to stay up to date on things that may still be going on around you. 

Here are some things to remember:

• Use local alerts and warning systems to get information and expert informed advice as soon as available.
• Avoid moving water.
• Stay away from damaged areas unless police, fire, or relief organization has specifically requested your assistance.
• Emergency workers will be assisting people in flooded areas. You can help them by staying off the roads and out of the way.
• Play it safe. Additional flooding or flash floods can occur. Listen for local warnings and information. If your car stalls in rapidly rising waters, get out immediately and climb to higher ground.
• Return home only when authorities indicate it is safe.
• Roads may still be closed because they have been damaged or are covered by water. Barricades have been placed for your protection. If you come upon a barricade or a flooded road, go another way.
• If you must walk or drive in areas that have been flooded.
• Stay on firm ground. Moving water only 6 inches deep can sweep you off your feet. Standing water may be electrically charged from underground or downed power lines.
• Flooding may have caused familiar places to change. Floodwaters often erode roads and walkways. Flood debris may hide animals and broken bottles, and it's also slippery. Avoid walking or driving through it.
• Be aware of areas where floodwaters have receded. Roads may have weakened and could collapse under the weight of a car.

Get these tips and more at http://www.ready.gov/floods

Why You Should Call SERVPRO For Your Water Damage!

5/4/2021 (Permalink)

This water damage was caused by a dishwasher leak.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Cayce/West Columbia provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Cayce/West Columbia arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs. 

Need Emergency Service? Call Us 24/7 – 803-755-9774

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Cayce/West Columbia 

SERVPRO of Cayce/West Columbia specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Why SERVPRO for your cleaning needs!

4/9/2021 (Permalink)

Let SERVPRO assist you cleaning up the “messiness” that the winter season has brought to your home with a few spring cleaning tips:

1. Defunk Your Fabrics: Wash the mattress pad, pillow coverings, and pillows from everyone's bed (all pillow types except foam can go into the washer, but check the labels for specific laundering instructions). Then do a second load with your bath mat, shower curtain, and even the curtain liner on the gentle cycle with color-safe bleach.
2. Sanitize Your Work Station: Wipe down your computer screen with a lightly dampened microfiber cloth. Do the same with the mouse pad, then load a fun wallpaper on the screen.
3. Manage Microwave Messes: Fresh lemons smell clean so try this: Cut one in half, put the pieces in a microwave-safe bowl with water to cover, and cook on High for two to three minutes. The steam will soften hardened food inside the oven while you enjoy the citrus scent. Then grate the fruit in the garbage disposal to eliminate any musty odor and greasy gunk.
4. Shake It Out: Gather up throw rugs and take them outside for a good shake. Then air them on a clothesline or railing for several hours.
5. Purge the Fridge: Pull the trash can over and dump lingering leftovers, spoiled food, and open bottles of condiments, like grill marinade from last summer. You could remove all the glass shelves and bins and wash them or give them a fast once-over with a wet cloth or sponge. Don't forget fingerprints and splatters on the door front and handle. A fresh box of baking soda absorbs odors, too.
6. Cut Table Clutter: Switch from tablecloths to place mats, and arrange a bowl of fruit or a vase of fresh flowers in the middle of the kitchen table. The mats are easier to keep clean — plus, if your table looks set, it's a less likely landing pad for mail and other clutter.
7. Bring Spring Indoors: Buy a few potted plants (pansies and gerbera daisies will be flowering soon), and tuck them into nicer pots. It's still too chilly for planting, but meantime you can enjoy their pretty petals.
8. Banish Garbage Odors: Take plastic garbage cans outside for a quick hosing out, and leave them upside down to dry. Then sprinkle the bottoms with baking soda to keep cans odor free.
9. De-Germ Sponges: Soaking a sponge in bleach killed 99.9 percent of the three bacteria strains from all our test sponges (scrub and regular cellulose), a benchmark based on the EPA's requirement for sanitization of non-food-contact surfaces. Mix 3/4 cup of bleach in one gallon of water, and soak the sponge for five minutes.
10. Clean the Corners: If you celebrate Passover — thought to be one origin of spring cleaning, since it's Jewish tradition to clean the home from top to bottom to get rid of any leavened bread forbidden on the holiday — you may have already done a number on your kitchen. But even if you won't be at a Seder, it's a perfect time to sweep up or vacuum crumbs wherever they lurk.
11. Toss Old Toiletries: In the bathroom, see if your loofah or toothbrush needs replacing. You should get a new brush every three months and a new scrubber every 30 days, but toss immediately if the bristles are frayed or the loofah is mildewed. Also, check the cabinet for expired cold medicines and trash them.
12. Zap Oven Spills: Burned-on blobs welded to the bottom of your oven can give off odors and smoke. If you have time to run a self-cleaning cycle — even a short two-hour one — it's your best bet (and you can go do something else while it works). If not, just focus on the worst stains. Take a metal spatula and gently chip off any loose pieces — with any luck, this alone might do the trick. If not, liberally spritz with full-strength ammonia from a spray bottle. Leave it for at least five minutes, then sprinkle on enough baking soda to completely cover the stain; add just a few drops of white vinegar. Let it bubble for a minute or two, then whisk away the grime with a scrub sponge. Rinse with a clean, wet, regular sponge.

 TELL US: What's the number one thing on your spring cleaning list?

Why you should choose SERVPRO to help remediate mold!

4/9/2021 (Permalink)

the thought of mold will keep you up at night. Some companies use the threat of mold as a scare tactic, often taking advantage of clients who are in a vulnerable position. Mold inspections can be expensive and time consuming, often requiring several days for test results to be returned, but there is no need to panic. We are here to help! The first thing to know about mold is that it can almost always be avoided. When a flood occurs in your residence or business, you need to act as fast as possible. The quicker you respond to the flood, the less likely you are to have a mold problem. CALL A PROFESSIONAL! Treating water damage is a science, and should be left to experts (like us) who are licensed, insured, and highly trained. Often times, people are hesitant to spend the money on a professional restoration company, but ultimately it will save you a lot of money. Improper treatment leads to long term damage, which may *cause mold and other expensive problems. Second, mold testing and mold treatment must be performed by separate companies. If a company finds mold during an inspection, they must hire another company to treat the mold! Failure to do so is a conflict of interest! If you fear that you may have mold from a preexisting problem, contact us here at SERVPRO of Lexington. We will arrange for a licensed inspector from another company to perform a full inspection, and then we will perform services to remove the mold. After our services are performed, another inspection will be performed to ensure perfection. We ALWAYS guarantee our work! Don't let the fear of mold keep you up at night. Call SERVPRO of Lexington at (803) 755-9774

BioHazard!!!

4/8/2021 (Permalink)

The most common reason people hire a bio-hazard cleanup company is to deal with the aftermath of a crime, suicide, or similar traumatic experience. Each of these events can leave behind dangerous pathogens and other bio-hazardous waste that put you, your family, or your employees at risk.

SERVPRO of Lexington frequently helps property owners in South Carolina remove and dispose of biological and chemical contaminants. If you’re unclear about the importance of bio-hazard cleanup, here’s a closer look at why you should leave this task up to professionals.

It’s Best for Your Family

If biohazard cleanup is needed inside your home, having to handle the cleanup could put you or your loved ones at risk or add to the emotional trauma. The experienced team at SERVPRO of Lexington can respond within 24 hours to bio-hazardous situations, such as crime scenes, accidents, chemical spills, and sewage backups.

They Are Discreet

Many home and business owners don’t want their communities to know what’s happening to require cleanup, so discretion is important. The cleanup crews at SERVPRO of Lexington will work efficiently without drawing unwanted attention from passersby.

They Have Experience

The team at SERVPRO of Lexington has the training, tools, and skills necessary to do a thorough job so you can rest easier and move on faster. They utilize the proper cleaning materials and equipment to decontaminate every scene so that it passes all health inspections that might be required.

Whether you’ve experienced a crime, death, hoarding, or chemical spill, the biohazard cleanup crew at SERVPRO of Lexington is highly qualified and trained to respond. Call (803)755-9774 to schedule an appointment or visit their website to learn more.

Commercial carpet cleaning

4/7/2021 (Permalink)

You likely schedule daily or weekly office cleaning services to keep your business tidy. However, 

Even with regular sweeping and vacuuming, your carpets still can accumulate stains. To ensure your office is presentable, SERVPRO of Lexington offers professional carpet cleaning services, including spot removal and upholstery stain removal to get rid of the stains that sweeping and vacuuming miss. We also offer dry cleaning services for areas where color-fastness is crucial. Below we reveal some of the most valuable benefits of regularly having your carpets Professionally cleaned.

4 Reasons why you should schedule Professional commercial carpet cleaning!

• To Improve your air quality!

• Carpets collect a wide variety of air contaminants, including pollen, dust, mold spores, and bacteria, that can cause allergy symptoms exacerbating asthma and other respiratory problems. If not removed, these particles can end up back into the air you and your employees breathe, resulting in a lot of downtime and  loss of productivity.

•   To remove stains!

• Some stains are extremely persistent and cannot be removed without professional attention. For stubborn unsightly carpet blemishes, contact the experts at SERVPRO of Lexington for help. We use powerful cleansers and state of the art techniques and equipment to remove even set-in-soils and spatters. 

• To look professional!

• Carpet stains do not look professional, and if you invite clients into your office they could be turned off by the dirty, grimy appearance. Even if your clients never enter into your workspace, the untreated stains could signal to your customer that sloppy and carelessness is acceptable. To avoid that call your professional cleaning services. 

• To extend carpet life

• Deep-down dirt and grime can damage carpet fibers and cause the rug to wear out more quickly than it should. Regular carpet cleanings remove contaminants that cause damage, discoloration and extend the life of your office carpeting. 

Commercial carpet cleaning offers some important benefits to your business. To schedule an appointment, contact SERVPRO of Lexington. We also specialize in water extraction and mold remediation, and we offer 24/7 emergency service throughout Lexington County. Visit our website to learn more about our services or call our office at (803)755-9774 and get your quote.

Why you should choose SERVPRO of Cayce/West Columbia!

3/1/2021 (Permalink)

Here at SERVPRO of Cayce/West Columbia, we have an amazing staff who works hard for you every day. From our third generation owner, who guides our staff with experience and knowledge, to our office staff, who works diligently with your local and national insurance agents, and also to our production team, who are always on standby for you to get the job done ASAP.  SERVPRO of Cayce/West Columbia strives to provide top notch customer service. If you are looking for a local company to provide professional and timely services, SERVPRO of Cayce/West Columbia is the place, and we are  in your community ready to make things "Like it never even happened."  Give us a call today at (803)755-9774 and schedule a free estimate, with our experienced team.

Hurricanes and Their Categories

2/8/2021 (Permalink)

The different categories of hurricanes and the percentage of damage that can be caused.

Category 1: There will be very dangerous winds that could produce some damage. (Winds- 74-95 mph.)

Although, category 1 storms aren’t as severe as a category 3, it should still be considered dangerous. The winds will be very strong causing buildings to have damage to their roof, siding, and gutters. Extensive damage to power lines and poles can result in power outages that could last several days.

Category 2: There will could be extensive damage due to extremely dangerous winds. (Winds- 96-110 mph.)

In a category 2 the winds are much stronger, which could cause extreme damage to your property, such as, major roof and siding damage. Trees could snap or be uprooted and cause road blocks. Power loss is could last from several days to weeks.

Category 3: Devastating damage will occur. (Winds- 111-129 mph.)

Hurricanes reaching category 3 and higher are considered to be major because of their potential for significant loss of life and property damage. Your property may sustain major damage. Until the storm passes, electricity and water will be unavailable for several weeks.

Category 4: Catastrophic damage is expected. (Winds- 130-156 mph.)

Buildings and homes may have severe damage with the loss of the roof and some exterior walls. Trees will be snapped or uprooted and power poles will be down, causing residential areas to be isolated. Power outages will last weeks to possibly months.

Category 5: Catastrophic damage is expected. (Winds- More than 157 mph.)

There is more of a chance that most homes will be destroyed. There will be a considerable number of fallen trees and power poles. Most of the community may be uninhabitable for weeks or months.

Fire Safety

2/8/2021 (Permalink)

Fire prevention in your workplace.

No matter the type of business that you are in, fire safety should always be your main concern. Here are a few fire safety tips to consider reinforcing into your daily routine at your workplace.

 Fire Prevention:

• Keep your work area free of paper, trash and any other items that can easily catch fire. Clutter contributes to fires by providing fuel and by preventing access to exits.
• Watch your electrical cords, if they are damaged in any way, replace them.
• Don’t overload your circuits.
• Turn off electrical appliances at the end of each day.
• Keep heat producing equipment away from anything that might burn, such as: copiers, coffee makers, and computers.
• Use and store chemicals safely.
• Learn how to properly use a fire extinguisher.

In Case of a Fire:

• Call 911 immediately.
• Close doors when exiting to help limit the spread of smoke and fire throughout the building.
• Never use an elevator.
• Follow the escape plan and meet at a place outside of your building and away from danger. Do a headcount to make sure all your staff has evacuated.

Fire safety is very important, and could save your life. Make sure to discuss with your staff the importance of fire safety. For more information on fire safety in the workplace you can go to:

 https://www.osha.gov/SLTC/firesafety/ .

Tips to Avoid Bursting Pipes!

2/8/2021 (Permalink)

AVOID BURSTING PIPES! To prevent a water damage from occurring in your home!

With South Carolina, you never quite know how the weather is going to be. One week it could feel like summer and the next we have a freeze warning. The damages, expenses and the messes that can be caused from a water line that freezes and bursts are nothing that anyone wants to experience. While we can’t stop, the leaks caused by temperature drops, there are things you can do to prevent pipes from freezing and bursting. Here are some helpful tips.

Things to do outside:

• Wrap outside faucets. There is a product called heat tape that can be installed and will warm pipes as needed during cold weather.
• Caulk around pipes where they enter the house. Look for air leaks around electrical wiring, dryer vents, and pipes. Use caulk or insulation to keep the cold out. With severe cold, even a tiny opening can let the cold air inside your home, causing your pipes to freeze.
• Disconnect garden hoses.
• Drain in-ground sprinkler systems.

Things to do Inside:

• Let a stream of water run, if the temperature drops below freezing. It is advised that you let your water run in the farthest sink away from where your main water pipe is located.
• Open cupboard doors in the kitchen and bathroom.
• Shut off and drain your water system if you are leaving home for several days.

Severe Weather

2/8/2021 (Permalink)

Storm ahead!!

Severe weather can happen anytime, anywhere. Approximately 98 percent of all declared disasters are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage. Knowing your risk of severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

An emergency can happen anywhere and anytime and it can happen to you. In an emergency, it is vital to think clearly and react quickly. If an emergency occurs, it is essential for you to know what to do and what not to do. The time to find this out is before an emergency happens.

Once an emergency occurs, do not panic. Emergency information will be broadcast on the Emergency Alert System, on local radio and television stations, the NOAA weather radio and the Cable Interrupt System. But in an emergency, it is up to you to determine what action is appropriate.

THUNDERSTORMS:
Thunderstorms produce many dangerous and severe forms of weather. Lightning, destructive winds, heavy rain and hail can all be products of thunderstorms.

Severe Thunderstorm Watch: the conditions are favorable for severe weather and you should continue normal activity, but monitor weather conditions closely.

Severe Thunderstorm Warning:  you should seek shelter immediately and monitor conditions on the radio or television.

What to Do:

• If you are outside, get into a building, car or bus.
• If you are in the woods, pick a low area under small trees. 
• If you are swimming or boating, get out of the water immediately and onto land as soon as possible. 
• If you are in an open area, head for low ground such as a valley or ravine, or crouch down. 
• If golfing, leave the course as soon as possible and take shelter in the clubhouse.

What Not to Do:

• Do not touch metal objects such as bicycles, fences, golf clubs, and equipment such as lawnmowers. 
• Do not go near trees, poles, hills, clotheslines, overhead wires, metal pipes, or water.
• If in a group, do not huddle -- but spread out. 
• Do not use the telephone except in an emergency. 
• Do not take a shower or bath.

TORNADOES:
Tornadoes are violent storms with spiraling high-speed winds. Tornadoes are usually accompanied by hail, severe thunderstorms and wind. The noise of a tornado has been described as a roaring sound -- like a train far away.

A Tornado Watch: there is a possibility of one or more tornadoes in your area. Continue normal activity but monitor weather conditions closely.

A Tornado Warning: a tornado has been sighted and may be approaching -- seek shelter immediately.

When a tornado threatens, immediate action can save your life!

• Stay away from windows, doors and outside walls. Always protect your head!
• In homes and small buildings, go to the basement or to an interior part of the lowest level -- take shelter in closets, bathrooms or interior halls away from windows. Get under something sturdy or lie in the bathtub and cover yourself with a blanket. 
• In schools, nursing homes, hospitals, factories, shopping centers and malls, go to pre-designated shelter areas. Interior hallways on the lowest levels are best. Stay away from exterior glass doors. 
• In high-rise buildings, go to interior, small rooms or hallways on the lowest floor possible with no windows. If you can see outside, you are not safe. 
• In vehicles or mobile homes, vacate and go to a substantial structure. If there is no shelter nearby, lie flat in the nearest ditch, ravine or culvert with your hands shielding your head and neck. 

Contact SERVPRO of Cayce/ West Columbia and Lexington for more readiness tips and tools, including SERVPRO’s Emergency READY Profile (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster.

Check List on Keeping your Office CLEAN!!

2/8/2021 (Permalink)

For further cleaning call SERVPRO of Cayce/West Columbia and Lexington!!

If you are anything like me, your office sometimes gets the best of you! Well here is a great checklist to help get you started on cleaning, decluttering and getting that office looking and feeling tidy again.

• Clean the bookshelves: Remove all books and belongings off your bookshelf and dust them, starting from the top to the bottom. Don’t forget to dust stuff off before placing them back on the shelf.
• Clean the desk: Dust off any accessories on your desk, with a damp cloth, top to bottom. Make sure to dust off the top and bottom surface of your desk.
• Clean your computer: Working from the top to the bottom, dust the screen and then move to the keyboard. Don’t forget to dust off the printer, fax machine, and any other electronics.
• Dust off any other furniture: Such as filing cabinets, tables, and chairs.
• Vacuum: Move furniture and chairs- vacuum and mop under everything.
• Sanitize your telephone.
• Clean the light fixtures: Dust the light fixtures with an extendable duster or a damp cloth; also, dust-off ceiling fans.
• Clean the windows.
• Clean the curtains or blinds.

Sewage Back-up!

2/8/2021 (Permalink)

Sewer backups are a common biohazard that can affect homes and businesses. Water from sewer backups should be considered very dangerous.

There are three types of contaminated water, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

• Category 1: Clean water- Clean water is from a clean source, such as a broken pipe, or other water source. If clean water is left untreated, allowing bacteria to grow, it quickly can turn to category 2 or 3.
• Category 2: Gray water- Gray water has significant amounts of contaminants that could cause illness. Category 2 water may come from washing machine overflow, toilet overflow with some urine, or a dishwasher overflow.
• Category 3: Black water- Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding, or any type of natural disaster. Black water should always be handled by trained professionals.

What to do after a Contamination:

1. Stay out of affected areas.
2. Call emergency service personnel if the situation is life-threatening.
3. Flood water can contain sewage, pesticides, and other contaminants.
4. Only do activities that are safe for you to perform.
5. Treat all bodily fluids as if they are contaminated.
6. Turn off the HVAC system if there is sewage damage.

What Not to do after a Contamination:

1. Don’t leave wet fabrics in place.
2. Don’t leave books, magazines, or other colored items on wet carpet or floors.
3. Don’t use your household vacuum to remove water.
4. Don’t use television or other household appliances.
5. Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where the ceilings are sagging.

Sewage backups and dark water intrusions are more than nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. When you have a water damage, don’t leave your property to chance, call SERVPRO of Cayce/ West Columbia and Lexington, we will remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Kitchen Fires

1/4/2021 (Permalink)

An unattended grease pan caught on fire.

The kitchen is where more home fires occur than anywhere else in the house and cooking is the number one cause of home fires. Although, kitchen fires generally begin on the stove, the damage can affect the entire kitchen or even the entire house.

Dealing with a fire in your home can be very overwhelming and devastating, but there are some easy steps that may help you cope during your loss. These helpful steps will help prevent further damage to your home:

• Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.
• Place clean towels or old linens on rugs and high traffic areas and upholstery to prevent additional soiling.
• Coat chrome faucets, trim and appliances with petroleum jelly or oil.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Place aluminum foil or wood blocks between furniture legs and wet carpet.
• Do not wash any walls or painted surfaces.

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Cayce/ West Columbia offers a variety of services, such as smoke and soot removal, deodorization, water removal and dehumidification, to help restore your home to preloss condition when possible. Proper remediation, can help prevent further damage such as odors, mold growth and permanent discoloration of items.

SERVPRO of Cayce/ West Columbia is available 24 hours a day and 7 days a week to help get your life back on the right track

Do you know where your supply shut off's are at work?

1/4/2021 (Permalink)

The supply shut off on the outside of a commercial building for emergencies.

When something goes wrong at work usually our first instinct is to call the boss or maintenance. What happens if they happen to be in a meeting or out of the office if you suddenly find yourself with water going everywhere and you need to locate the water shut off, where do you begin to start?

SERVPRO of Cayce/West Columbia and Lexington can help commercial properties in preplanning for a water, fire or storm disaster. By having a plan of action in place prior to any event and including it into your regular training at your office you can help minimize the damage and cost if an unplanned water or fire event happens.  SERVPRO, as a free service to any commercial property in Cayce/West Columbia or Lexington, we would love the opportunity to work with you and create an Emergency Ready Profile.  It will contain all the critical information to help minimize damages and provide the resources for the employees of the company with property details and information.

Call your local SERVPRO of Cayce/West Columbia and Lexington to set up an appointment to meet with one of our highly trained representatives, we are always here to help!

Our phones are answered 24 hours a day/ 7 days a week.

Flooding Tips

10/9/2020 (Permalink)

If you experience flooding during a storm event then pay attention to these tips:

Before

• Build an emergency kit.
• Make a family communications plan.
• Tell an adult if you hear a flood warning on the TV or radio.

During

• Listen to authorities and safety officials.
• If there is any possibility of a flash flood, move  immediately to higher ground. 
• Help your family move important items to an upper floor. 
• Do not walk through moving water. Even 6” of water can make you fall.

After

• Stay away from flood water. It could be contaminated, meaning contain dangerous substances.
• Stay away from moving water. It can knock you off your feet.
• Stay out of the way of emergency workers so they can do their job easily.

Call us at 803.755.9774 if you need us! 

Why You Need An ERP for Your Business

10/9/2020 (Permalink)

The best way to reduce interruption to your business following a disaster is to plan for it now! It is estimated that as many as 50% of businesses may never recover following a disaster. Of the ones that do, an overwhelming majority of them had preparedness plans in place.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Most contingency plans are made up of three main components: incident response, disaster recovery, and business continuity. The SERVPRO ERP addresses incident response and disaster recovery. Think about potential disasters that could affect your facility. Now ask yourself: Are you ready?

Our SERVPRO Emergency READY Profile is a start-up approach that provides important information needed to begin mitigation and recovery services.

Why the SERVPRO ERP?

• A no-cost assessment of your facility
• This means there is no need to allocate funds, giving you a great value at no cost.
• A concise Profile Document that contains only the critical information needed in the event of an emergency.
• It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
• A guide to help you get back into your building following a disaster.
• This can help minimize the amount of time your business is inactive by having an immediate plan of action.
• Establishes SERVPRO of Cayce/West Columbia and Lexington as your disaster mitigation solutions in advance of an emergency so that during the emergency you are “Ready for whatever and restoration provider.
• You have a provider that is recognized as an industry leader and close by.
• Identification of the line of command for authorizing work to begin.
• This saves time so we can begin the work of mitigating the damage which can save you time and money
• Provides facility details such as shut-off valve locations, priority areas, and priority contact information.
• Having a quick reference for what to do, how to do it and who to call provides happens.”

If you're interested in having an ERP done for your business (at no cost to you!), OR if you have more questions about the Emergency READY Profile, give SERVPRO of Cayce/West Columbia and Lexington and call today 803.755.9774.

Acting Quickly after a Disaster

10/9/2020 (Permalink)

When a disaster strikes, it is imperative to respond quickly in order to prevent further damages and complications. Fires, mold infestations and floods from broken pipes, overflows or heavy storms – all such disasters must be dealt with in a timely manner. If not handled immediately you could experience one or more of these issues:

• If water-damaged structures and contents are not dried out quickly and correctly, potential health risks can develop. Mold can begin to grow within the first 24 to 48 hours after the flood.
• Excessive water can cause rusting in metals, corrosion in electronic components, cracking, splitting or warping of furniture items, color bleeding or transfer in fabrics, furniture stains and secondary damage to upholstery, drapery, clothing, wallpaper, photos and papers.
• Fire or smoke damaged properties can also experience irreversible damage, regardless of the size of the fire. Soot residue is highly acidic and can pit or corrode the metal in doorknobs, plumbing fixtures, light fixtures, etc. It can also etch glass in windows, mirrors and cabinets, causing them to look soiled and cloudy. Moreover, plastics, appliances, fabrics and vinyl windows can become discolored.
• The safety and security of the home can be compromised. Windows and doors may become weak and function improperly, wet materials may collapse, and electrical installations and components can be a health hazard when they encounter water. Slips and falls are also potential dangers.

If you are not sure how to act after experiencing water, fire or mold problems in your home or business, contact SERVPRO of Cayce/West Columbia and Lexington at 803.755.9774. We have a team of restoration professionals ready 24/7/365 to help you.

Commercial Mold Tips

10/8/2020 (Permalink)

If your commercial building recently experienced water damages, you are probably unsure of the next step. Not only are you worried about property damage from the water, but you also must worry about mold in your business. Mold can affect indoor air quality, can cause significant property damage, and can cause a foul smell that even the best deodorization techniques cannot get rid of! Follow these tips if you are dealing with residential or commercial mold.

1. Get Rid of Moisture - This is the very first step! Before the mold can be properly addressed, as much moisture as possible needs to be removed. If there is standing water, it can be dangerous to walk into your home or commercial property, so please make sure you can safely enter the building or structure.
2. Protect Yourself - You just never really know what can be floating around in standing water that can hurt you. For example, electrical wiring. You do not want to endure an electrical shock. Once you know you can safely enter, protect yourself by wearing protective clothing, such as gloves and a face mask.
3. Hire a Professional - The best thing you can do is leave it to the experts. Rely on a team of professionals to help get your home or business back in tip-top shape. Experts can come in and assess the true extent of the damage and help ensure all the molds are properly remediated. We promise it could save you a lot of time, money, and headaches in the future. 

SERVPRO of Cayce/West Columbia and Lexington is ready to help you ensure your commercial property is cleaned and ready to support your business. Give our team a call at 803.755.9774

Halloween Fire Safety

10/8/2020 (Permalink)

Keep your Halloween season spooky and fun!

Unfortunately, symbols of Halloween and activities while fun can also present fire risks that have the potential to become truly scary. Halloween decorations are the first thing to ignite in over 1,000 reported home fires each year. Whether you are trick or treating, throwing a party, or staying inside, decorations can be a lurking fire risk and it is important to be aware. Planning, you can help make this Halloween a fire-safe one. Taking simple fire safety precautions like keeping decorations far away from open flames and using battery-operated candles or glow-sticks in jack-o-lanterns can help ensure your holiday remains festive and fun.  From the National Fire Protection Association, here are five Halloween fire safety tips:

• Use a battery-operated candle or glow stick in jack-o-lanterns.
• When choosing costumes, stay away from the long trailing fabric.
• Teach young children to stay away from open flames, including jack-o-lanterns with candles in them.
• Keep all decorations away from open flames, especially cornstalks, dried flowers, and crepe paper.
• Provide young children with glow sticks or flashlights to carry with their costumes.
• Remember to keep all exits clear of decorations so escape routes are not blocked. Also, make sure all smoke alarms are working properly.

Everyone here at SERVPRO of Cayce/West Columbia and Lexington wants to ensure your Halloween is safe and fun! Follow these steps to enjoy your Halloween season. In the case of an emergency, know that the team at SERVPRO of Cayce/West Columbia and Lexington is going to work around the clock to help keep your Halloween season a good one! Give our team a call at 803.755.9774

Got Water Damage? We Can Help!

10/8/2020 (Permalink)

Water damage from a flood or busted pipe in your home can be devastating. The damage can linger for months or years in different forms. Something that can make the disaster even more devastating is finding out your insurance does not cover the damage. 

A good rule of thumb when thinking about water damage to your home is that it comes from inside or above, you are generally covered. If it comes from above, you are generally covered. If it comes from the ground or below ground, you generally are not. 

Homeowner’s insurance policies do not generally cover flood damage, including a flash flood. Back up of the sewer system is another damage generally not covered. It is best to add a separate flood policy to make sure you have coverage for damages. 

If a pipe bursts in your home and floods the house, insurance should cover it. If your washing machine or a toilet overflows and floods a room, insurance should cover it. If you have rainwater that comes into your home from storm damage, insurance should cover it. If rain leaked into your home because your roof is old and needed to be replaced, insurance may not cover it. 

SERVPRO of Cayce/West Columbia and Lexington will assist you with any type of water damage. We are here to make a stressful situation easier for you. We will work with you and your insurance company. We are available 24 hours a day, 7 days a week, always ready to restore damage to your residential or commercial structure. 

Call us today at 803.755.9774.

Rapid Response

9/24/2020 (Permalink)

Rapid Response to Your Damage

SERVPRO of Cayce/West Columbia and Lexington knows that when you call our company, you may be feeling overwhelmed, confused, stressed, and vulnerable. You need an expert to guide you through the crisis you have just endured. SERVPRO of Cayce/West Columbia and Lexington has specific fire, water and smoke damage training and the expertise to help you through your dilemma. We specialize in fire, water, smoke and storm damage cleanup and restoration. In fact, it is the cornerstone of our business.

What to Expect When You Call

When you call, our friendly representative will ask several questions regarding the type of damage you have incurred. These questions will help us determine what equipment and resources to bring with us when we deploy, including how many trained SERVPRO restoration specialists that may be needed for your particular situation.

Our SERVPRO Representative will ask several questions:

• Your name and contact information including your phone number and email address
• Your insurance carrier (if applicable)
• Has a claim been turned in?
• Name of Adjuster (if assigned)
• The street address of your home or business
• When did the damage occur?
• What caused the damage (if known)?
• Is there electricity and water available (on-site)?
• Is there standing water (if applicable)?
• What year was the home or business built?

About SERVPRO of Cayce/West Columbia and Lexington

SERVPRO of Cayce/West Columbia and Lexington specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Cayce/West Columbia and Lexington.

When Heavy Rain Brings Water Damage

9/23/2020 (Permalink)

Heavy Rain

While water damage is typically associated with events like flooding or plumbing malfunctions, heavy rain can also cause its own set of issues regarding water damage around the house.

While any level of moisture can cause damage, heavy rain is considered rainfall at rates over 0.3 inches per hour and can work its way into much smaller vulnerabilities in your home. To help you better prepare and avoid water damage, we have put together a list of how these rapid rainfall rates can cause issues.

How Heavy Rains Cause Household Water Damage

Backup of clogged gutters

Clogged gutters can cause significant damage to your home after heavy rains. If there is debris in the gutters, it will be difficult for water to drain away, which can then result in leaks from puddles as the water is left standing against the roofline.

Leaks around windows and doors

Windows and doors are supposed to be sealed against the elements, but as their weatherproofing ages, it can deteriorate as well. When heavy rains roll through, water can find its way into minuscule cracks and cause damages.

Poor drainage around the foundation

If your home is at the bottom of a hill or does not have adequate drainage around the foundation, heavy rains can build up against the base of your home and lead to leaks in your basement or crawl spaces.

Leaks in and around the roof

Roof leaks are one of the leading consequences of heavy rains, and they can sneak up suddenly. All it takes is for a shingle to be scraped away or a weak spot to form and rainwater can begin seeping in as it falls.

Malfunctioning of a sump pump system

For homes with sump pumps, doing regular maintenance and checking for issues is key—otherwise, the pump system can get overwhelmed and will not be able to effectively move water away from the home.

Leaks around chimneys and skylights

Houses with chimneys and skylights tend to be more vulnerable to heavy rains than homes without them. While they are nice features to have, the seals where they meet with the roof can grow vulnerable over time and become overwhelmed when rainfall is heavy.

Remember to stay safe and get excess water cleaned up professionally to minimize the chance of mold growth. Our Team at SERVPRO of Cayce/West Columbia and Lexington is ready to assist at a moment's notice with any of your water mitigation emergencies. Give our team a call at 803.755.9774.

Home Fire Pit Tips

9/23/2020 (Permalink)

Concrete Block Homemade Fire Pit

Fall is officially upon us and here in the south it is a tradition to enjoy the cooler nights outside around a homemade fire pit! Many of us are looking forward to spending time gathering around them to enjoy time with family and friends. Before you start dreaming of moonlit nights and toasted marshmallows, take a moment to check out some of these tips from Allstate to remember.

Backyard Fire Pit Safety Tips:

• Whether you prefer a built-in or portable fire pit, choose one that is not too large for the area. The pit should be a minimum of 10 feet away from any structures or combustible materials as well as away from trees, fences, sheds, power lines, and telephone wires.
• Make sure that the seating area is large enough and properly placed for comfort and ventilation.
• Check wind direction before lighting a fire.
• Do not use flammable fluids (gasoline, lighter fluid, etc.) to light or relight fires.
• To start the fire, use a lighter to ignite crumpled pieces of paper covered with small sticks. Then, add larger sticks and a log or two to keep it burning. 
• Burn only dry material. Damp material will create excess smoke. 
• Do not wear flammable clothing (like nylon) or any loose-fitting clothing.
• Never leave the fire unattended and keep pets and children far away from the fire as they will be attracted to it.
• Keep a fire extinguisher, garden hose, or bucket of water nearby.
• As the fire dies down, use a shovel and spread out the ashes to allow them to cool down. Then slowly pour water over those ashes and watch them closely to be sure that no embers remain or reignite. Put the cooled ashes in a specially designated ash storage metal can. 

Hidden Water Damages

9/23/2020 (Permalink)

Washing Machine Malfunctions Can Cause Water Damage

Think about the last time your appliances were moved or inspected

Many of us do not think about the household appliances that we use every single day. For most, they probably become a passing thought about how much wear and tear they are receiving. Most of the appliances we use to make our everyday lives easier to utilize water. This means they are prone to leaks at some point if they are not caught early on.  Water damage can sit for ages before you as a homeowner realize. Therefore, regular inspections are important for prevention.

Inspect These Appliances for Leaks Often

• Hot Water Heater
• The lifetime of a hot water heater will typically span 10 to 15 years, but leaks can start much earlier than this. The seals and pipes connected to the hot water heater can often break down, so keeping an eye out for any accumulation both during and after use is a smart move.
• Refrigerator
• The rarity with which refrigerators are moved can lead to secret water damage that festers for ages before it is brought to light. A refrigerator’s water lines are typically made from a soft plastic that can easily fail, so checking for leaks behind and under the fridge as part of your annual home maintenance is wise.
• Dishwasher
• A dishwasher’s tubing is just as problematic as a refrigerator but is even more isolated and utilizes far more water. Additionally, homeowner’s insurance often does not cover water damage caused by older models of dishwashers, so regular checks are extremely important to keep up with.
• Washing Machine
• Washing machine hoses are some of the most common sources of leaks. Because they are notorious for this, it is recommended that they are inspected at least once a month by homeowners so you can be sure no issues have arisen. In addition to these regular checks, they should be fully replaced every five years in order to prevent hidden deterioration.
• Air Conditioner
• The drain in your HVAC unit is designed to keep condensation from pooling in and around the unit, but if this drain malfunctions, water damage can quickly be caused. Reference your manufacturer’s manual to determine how often your unit should be inspected and serviced—having a professional technician evaluate your machine is the best defense against HVAC-created water damage.

Fire Restoration Process

9/23/2020 (Permalink)

Home Damaged Heavily by Soot Being Scoped by a SERVPRO Professional

When it comes to fire damage, preparation is the key.

The first 48 hours after a fire often can be the difference between "restoring" vs. "replacing" your property and/or personal items. SERVPRO of Cayce/West Columbia and Lexington provides timely response with restoration services ranging from fire, smoke, and soot removal, to content claims inventory and document restoration.

If you have experienced fire damage in your home or business, here is what to expect from us:

One Hour: Within one hour from notice of loss, a priority responder will contact you.

Four Hours: Within four hours of loss notification, our certified technicians will be onsite to assess the damage.

Eight Hours: Within eight hours of on-site arrival, certified technicians will be working neatly and efficiently to clean, restore, and deodorization. Pre-cleaning for restoration, to prevent any further damage from soot and smoke.

Detailed Explanation: A trained, and uniformed technician will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. We then use state-of-the-art restoration techniques to ensure your home or business is back to normal in an appropriate timeframe.

Final Walk-through: After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

Time to Check Your Smoke Detectors

9/23/2020 (Permalink)

We have all heard the low, quiet, annoying beeping sound from inside the house that feels like it never beeps when you are standing next to it. Yes, you know what we are talking about, the smoke alarm. Did you know that the beeping sound is a reminder to change the batteries and perform a quick service to ensure it is working properly? The question is, do you know how to service your smoke alarms? We found some tips from NFPA (National Fire Protection Association) about how to maintain your smoke alarms. 

1. Smoke alarms should be maintained according to the manufacturer’s instructions.
2. Test smoke alarms at least once a month using the test button.
3. Make sure everyone in the home understands the sound of the smoke alarm and knows how to respond.
4. Follow manufacturer’s instructions for cleaning to keep smoke alarms working well. The instructions are included in the package or can be found on the internet.
5. Smoke alarms with non-replaceable 10-year batteries are designed to remain effective for up to 10 years. If the alarm chirps, warning that the battery is low, replace the entire smoke alarm right away.
6. Smoke alarms with any other type of battery need a new battery at least once a year. If that alarm chirps, warning the battery is low, replace the battery right away.
7. When replacing a battery, follow the manufacturer’s list of batteries on the back of the alarm or manufacturer’s instructions. The manufacturer’s instructions are specific to the batteries (brand and model) that must be used. The smoke alarm may not work properly if a different kind of battery is used.

In the case of a fire emergency in your home or commercial business, SERVPRO of Cayce/West Columbia and Lexington has the specific damage restoration training, personnel, and equipment and can quickly restore your home. Why should you trust us? Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property as an IICRC-Certified Firmed. Call SERVPRO of Cayce/West Columbia and Lexington at 803.755.9774.

Understanding Category 1, 2 and 3 Water

9/9/2020 (Permalink)

Water damages can come in various shapes, sizes and types.  According to IICRC, the national standard in water restoration and proper cleaning processes, there are three categories of water each with their own remediation process.

• Category 1: clean water - water that has been treated and does not contain waste products.  CAT 1 water does not require that materials be removed and cannot be dried according to IICRC standards.
• Category 2: gray water - water that has been used and may carry waste products.  This is typically clear water that you probably would not want to drink including clear water from a toilet or pipe line.  
• Category 3: black water - water that is extremely unsanitary and is disease carrying, including flood waters.  In all CAT 3 water losses all materials including flooring, doors, base cove, molding and even door frames must be removed if CAT 3 water has touched/affected the materials.

In any water loss SERVPRO of Kingwood/Humble's professionally trained and IICRC certified Production Managers will walk you through the process and ensure that you understand what category of water loss you have and how to remediate the damages to get your home or business back to, "Like it never even happened."

Benefits to Commercial Carpet Cleaning

8/5/2020 (Permalink)

SERVPRO of Cayce/West Columbia and Lexington wants to share some reasons to have your carpets professionally cleaned. Commercial cleaning can be a lot of work, especially if it’s a large carpeted area. Let us help you with that. Call us at 803-.755-9774.

Having your carpets and rugs cleaned makes for a nice appearance for your customers.

The dust, dirt, and other debris that finds its way into the carpet fibers can eventually get into the air where it can cause odors and even respiratory infections. So therefore having your carpets and rugs professionally cleaned improves the air quality of the office/building.

Rented carpet cleaning machines are not always effective as they are used over and over by many different people and clean with harsh chemicals that leave an unpleasant smell and a residue in the carpet that attracts even more dirt and debris.  It is always better to hire a professional for that reason alone. 

SERVPRO of Cayce/West Columbia and Lexington offers free quotes for carpet cleaning. We can come out, measure, give you a quote, and proceed with cleaning while we are there once we have your approval. We have a very flexible schedule and can usually get you scheduled the week you call

Water Damage in the Workplace

8/5/2020 (Permalink)

Many commercial structures have a larger volume water entering the premises through plumbing supply lines, and at a higher rate of water pressure. The quantity of outgoing sewage is also greater than a typical residence, as well. Commercial buildings tend to be of larger square footage, so entry points for water intrusion through areas like the roof, exterior walls or windows are commensurately greater in number.

Water intrusion in commercial buildings can damage high-value equipment like computers and building services such as HVAC, lighting, elevators, and security equipment. Common long-term consequences of water damage; like the growth of toxic mold, may be even more problematic due to the larger occupancy of the business or commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Typical issues from water intrusion in the commercial environment include:

• Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
• Ruptures of water supply lines typically release clean (white) water.  Sewage backups or leaks in drain pipes release toxic (black) water that may be a biohazard and require evacuation of the premises.
• Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snow melt or local overflowing lakes or rivers.
• Moisture intrusion through the building envelope is typically more subtle. Humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, unventilated attics and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and prevention of secondary damage such as mold growth, contact SERVPRO of Cayce/West Columbia and Lexington at 803-955-0342.

Does Your Family Have a Fire Safety Checklist?

8/5/2020 (Permalink)

A fire ready checklist can make all the difference in the world when faced with disaster. SERVPRO of Cayce/West Columbia and Lexington would like to advise you to take personal responsibility and prepare long before a fire threatens your home and your family’s safety.

Sit down with your family and review this fire safety checklist:

• Install and maintain a working smoke alarm and carbon monoxide detector in every bedroom, outside of every sleeping area and on every level of the home, including the basement, and remember to change the battery at least once a year.
• Interconnect all smoke alarms throughout the home. This way, when one sounds, they all do.
• Test alarms at least monthly by pushing the test button.
• Replace all smoke alarms when they are 10 years old or sooner if they don’t respond properly.
• Make sure everyone in the home knows the sound of the smoke alarm and understands what to do when they hear it.
• Know where your fire extinguisher is mounted, and make sure everyone in the family knows how to use it.
• Designate two escape routes from each bedroom and practice them regularly.
• Teach everyone the "Stop, Drop, and Roll" technique in case clothing catches on fire.
• Avoid storing old mattresses in the home or garage.
• Teach kids that matches, lighters and candles are tools, not toys. If you suspect that a child is playing with fire, check under beds and in closets for telltale signs like burned matches. Matches and lighters should be stored in a secure drawer or cabinet.

While it is crucial to be cautious of fire hazards year-round, taking the time to walk through these steps at least once a year could save you and your family’s life. When a fire happens, there is no more time for planning. Act today, be prepared!

Do You Have a Plan?

8/5/2020 (Permalink)

With Storm Season upon us, SERVPRO of Cayce/West Columbia and Lexington wants to make sure you have a plan!

"What would your family do if a hurricane, tornado, or severe flooding incident happened in your community? Would you know where to meet?" Talk to your family about these important issues! You never know when a disaster could strike. 

It is important at least once a year to get together with your family and those closest to you, and come up with a plan. The following is a list of some important things to consider when getting your family's plan in place.

-"Where will we meet if our neighborhood is evacuated, or you are not allowed to go home by law enforcement?"

-"Is there a trusted neighbor, friend, or relative that can pick up your kids if parents can not get to them? Are they already on the pre-approved pick-up list for that child's school?"

-"Do you have a list of medications handy, and are they up to date which prescriptions are filled regularly? This includes pets and elderly parents you assist as well."

-"Make a list of shelters that allow pets ahead of time, and have a plan in place for pets if you cannot get them to a shelter. If you are staying with a relative, make sure your pet can come, and purchase supplies ahead of time so your pet will be comfortable on a spur of the moment road trip."

-"If you have an elderly family member/friend, or a special needs family member/friend in an assisted living facility, learn that facility's evacuation plan and ask questions. Will they provide transportation for that family member, or will you need to get them? What would you do if you couldn't get to them, or got separated?"

-"Make a disaster kit! If you are riding out a disaster or are in a voluntary evacuation zone, you could be without water or power for days.

Include water, non-perishable food, first aid kit, medications, pet supplies and pet food, flashlights, batteries, crank radio, wet wipes, and cleaning supplies you don't need water to use.

Even toilet paper and paper towels are also a good idea. Fill up your bathtub with water before disaster strikes so you can use that water to flush your toilets."

The Certified: SERVPRO Cleaned (CSC) Program

5/15/2020 (Permalink)

The COVID-19 pandemic has changed what it means to be clean. Being open for business is just the beginning of our new journey forward. Employees may be hesitant to return to work, and customers may wonder whether the businesses they patron are safe. 

We are proud to launch Certified: SERVPRO Cleaned—a cleaning and disinfecting program that SERVPRO offers to commercial locations to address the current COVID-19 pandemic. This is a level of clean that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. When businesses chose SERVPRO, their employees, customers, and community can rest assured that they’ve selected a “higher standard of clean”—Certified: SERVPRO Cleaned. 

Call our office today to schedule having one of our team members come out to asses your business needs. 803-955-0342

SERVPRO Heroes

4/8/2020 (Permalink)

Developing individuals - one hero at a time. Much of the work that the SERVPRO® production team produces involves things that other people are unwilling or unable to do. Many people cannot handle the unglamorous, labor-intensive and detailed work that comes along with fire and water restoration. We take pride in who we are and what we do. We are a critical piece of restoring structures, contents, and personal lives. Many times, there may be situations that affect our homes and businesses that are out of your control. Let the heroes at SERVPRO of Lexington help. Not only do we have a faster response time, but here at SERVPRO of Lexington we truly care about our customers. So much so that we have even been called heroes! 

Our Equipment

4/8/2020 (Permalink)

SERVPRO knows the biggest difference we can make is in our equipment. It is measurable and reduces the loss on a claim report. The right tools do make a big difference, but it also helps when the SERVPRO of Lexington’s trained professionals are on the job fast with the right knowledge to properly dry and save your assets.

It starts with Psychrometrics, which is the study of air and its properties. The properties of air include temperature, humidity, vapor pressure, and dew point.  

We can measure these through:

• Moisture meters are used to determine the actual moisture in the contents of the materials that may be wet
• Moisture sensors can detect moisture in carpets, walls, and baseboards

• Thermohygrometers measure both the temperature and relative humidity. 

Once all this data is collected, the SERVPRO of Lexington technician will be able to determine the humidity, dew point, and vapor pressure. That will enhance the direction and equipment used to start the drying process.

Why Green?

4/7/2020 (Permalink)

SERVPRO of Lexington vehicles are very noticeable when we are driving though your community. We have green cars, trailers, trucks and vans too. But have you ever wondered how SERVPRO chose this eye catching color? 

In the early 1970s, the founders of SERVPRO® used a color chip paint sample chart to identify the most eye-catching color.  It was a highly technical process.  The founders showed the chart to as many people as they could and asked, “Which color on this chart would be impossible to miss?”  By a wide margin, the color most identified was 1970 rally green, a color used on Porsche 911 automobiles.

Now used on entire fleets of vehicles in every SERVPRO franchise across the nation from production vans to disaster recovery storm trailers, our vehicles are prepared for any size disaster.

Getting Your Business Back Up & Running

4/7/2020 (Permalink)

There's nothing quite as difficult for a commercial establishment as dealing with any type of damage. However, knowing what to do when disaster strikes can prevent you from experiencing unnecessary emotional upsets for yourself, your employees, and your customers and mitigate the economic strain of lost business. There are many steps you'll need to take to get your commercial property back in order following a water damaging event. Contacting a team of skilled water damage restoration experts from SERVPRO is a good first step.

• Quick Water Removal Mitigates Monetary Loss 
• Quick Remediation Prevents Secondary Water Damage
• Fast Restoration Helps You Get Back In Business

Contact SERVPRO Today 803-955-0342

Here at SERVPRO, we specialize in optimizing and expediting each component of the restoration process to ensure that you can get your business back in business. Moreover, each of our IICRC-Certified technicians will provide you with the personable care and excellent customer service that keeps you in the loop throughout the water damage restoration process. We can quickly reopen your doors "Like it never even happened."

We are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Lexington at 803-755-9774 

Sewage backup at the IGA

2/26/2020 (Permalink)

our production technicians at SERVPRO of lexington getting equipment out of the trucks to start the sewage clean up at the IGA.

Commercial Sewage at the IGA

Sewer backups should be considered an emergency since the water can contain bacteria and other microbes that can cause serious illness. SERVPRO of Lexington has technicians that are professionally trained to clean up with specialized equipment to safely clean up the contaminated water.

SERVPRO of Lexington were able to assist the IGA with their sewage back up. They got out there and started cleaning up as soon as they arrived to get all the contaminated water out. SERVPRO of Lexington franchise is always happy to help in your time of need.

Clean water:

• Clean water can come from a broken water supply, that is not contaminated.
• If the clean water is left untreated it can cause the water to turn into gray water and in worse cases it can turn into black water.

Gray water:

• Gray water is contaminated and could cause some discomfort or illness.
• It can be caused from a dishwasher overflow, toilet overflow with urine, and even your washer machine.

Black water:

• Black water is very contaminated and could cause serious illness. Any contact should be avoided.
• This can be caused from flooding of rivers or streams, water from beyond the toilet trap, water from the water bowl with feces, and standing water that has begun to grow microbial.

tips on winterizing your home

2/26/2020 (Permalink)

Keep Your Home Safe!

Since the severe weather has made an appearance across the country, it's only right if I give you Awesome Tips on keeping your home and business safe!

Tips for Preparing Your Home for Winter Weather

• Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes
• Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets, especially if the pipes for faucets run through unheated or un-insulated areas of your home.
• Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to "off".
• If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
• Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.
• Proper maintenance of your furnace can help reduce the risk of puff backs.

What can happen when a flood enters your home.

2/14/2020 (Permalink)

Flooding from a recent storm that occurred

Water Damage Events

Flooding and water emergencies can happen at any time. Flooding and water damages don’t wait for business hours and neither do we. SERVPRO of Lexington/and Cayce, West Columbia provides restoration and cleaning services 24 hours a day, including holidays.

Flooding and water damages can be invasive. Water can spread through your home causing damage to furniture, walls, floors, and personal belongings. Leaving water to long without being extracted can also cause mold to grow in your home. SERVPRO of Lexington/and Cayce, West Columbia arrives as quickly as possible to start the extraction process. This immediate response can help minimize the damage and loss inside your home.

 The water damage timeline

Within minutes of the water damage:

• The water can start to spread throughout your home, and damage anything that is in its path.
• The water can cause personal belongings to swell and warp such as books and photographs.

 1-24 hours after the water damage occurred:

• The drywall can begin to break down and/or swell.
• Furniture begins to swell.
• An odor can start to occur in your home.

 1 week after the water damage has occurred:

• Biohazard contamination can start to occur.
• Mold and mildew to can start to grow and spread.
• Wood flooring begin to swell and warp. Metal start to rust and corrode.

More than a week after the damage occurred:

• biohazard contaminants can be a serious risk to the homeowners.
• The mold growth can become more severe.

Need emergency services you can call us 24/7 at: 803-755-9774

Different types of storms and what they can do

2/14/2020 (Permalink)

What causes a storm to form?

• The basic ingredients used to make a thunderstorm are moisture and unstable air. You need moisture to form clouds and rain. You also need unstable air that is relatively warm and can rise rapidly.
• High levels of heat condensation form in a volume of unstable air that generates deep, rapid, upward motion in the atmosphere.
• The heat energy creates powerful rising air currents that swirl upwards to the tropopause.

What are the different types of storms?

• Hurricanes – start when the warm moist air from the ocean surface begins to rise rapidly, where it encounters cooler air that causes the warm water vapor to condense and to form storm clouds and drops of rain.
• Ice storms – a type of a winter storm characterized by freezing rain, also known as glaze event or, in some parts of the united states, a silver thaw. The national weather service defines it as a storm that results in the accumulations of at least 0.25-inch of ice exposed surfaces.
• Storm surges – a rising of the sea as a result of atmospheric pressure changes and wind associated with a storm.
• Thunderstorms – typically a storm with thunder, lighting, heavy rain, and maybe some hail.
• Tornadoes- a rapid rotating column of the air that is in contact with both the surface of the earth and a cumulonimbus cloud or, in rare cases, the base of a cumulus cloud.

How can a storm affect your home?

Storms damage to your home can include roof and structural damage. Storms with heavy rain can cause flooding inside your home damaging your floors, walls, ceiling, even furniture inside your home. Storms can last for as long as 12 to 200 hours, depending on season and geography. You should also protect your home when you know a storm is coming by checking your risks, protect your windows and doors, remove any flying objects, and protect your crawlspace and basement.

What to do after the storm.

If a storm has affected your home, you should always call your homeowners insurance and file a claim. Paying out of pocket can sometimes be costly. You can always call SERVPRO of Lexington to make it look "Like it never even happened." We are always available to help.

Smoke alarms can save lives

2/5/2020 (Permalink)

Smoke Alarms are a simple way to alert homeowners before a fire can destroy lives!

In homes, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial spaces, check your state requirements or contact the local Fire Marshall to help ensure all codes are met.

Test smoke alarms monthly using the test button. Smoke alarms without batteries that are wired into the home need to be replaced every ten years, regardless of if they seem to still be working. Other types of alarms need their batteries replaced once a year, and the unit itself replaced every ten years. If the alarm chirps "low battery," take the proper steps to replace the unit or batteries immediately. Don't put it off, you may forget.

In larger commercial facilities, hard wired or wireless smoke detectors offer benefits like not needing to be tested as often, and activating in the entire building, even if the smoke is in just one area.

If you need help installing a smoke detector or alarm contact your local fire department, a licensed electrician, or the American Red Cross.

All about Tornadoes

2/5/2020 (Permalink)

What is a tornado?

A tornado is a narrow, violently rotating column of air that extends from the base of a thunderstorm to the ground. Because wind is invisible, it is hard to see a tornado unless it forms a condensation funnel made up of water droplets, dust and debris. Tornadoes are the most violent of all atmospheric storms.

Where do tornadoes occur?

Tornadoes occur in many parts of the world, including Australia, Europe, Africa, Asia, and South America. Even New Zealand reports about 20 tornadoes each year. Two of the highest concentrations of tornadoes outside the U.S. are Argentina and Bangladesh.

How many tornadoes occur in the U.S. each year?

About 1,200 tornadoes hit the U.S. yearly. Since official tornado records only date back to 1950, we do not know the actual average number of tornadoes that occur each year. Plus, tornado spotting and reporting methods have changed a lot over the last several decades.

Where is tornado alley?

Tornado Alley is a nickname invented by the media for a broad area of relatively high tornado occurrence in the central U.S. Various Tornado Alley maps look different because tornado occurrence can be measured many ways: by all tornadoes, tornado county-segments, strong and violent tornadoes only, and databases with different time periods. Please remember, violent or killer tornadoes do happen outside “Tornado Alley” every year.

When are tornadoes most likely?

Tornado season usually refers to the time of year the U.S. sees the most tornadoes. The peak “tornado season” for the Southern Plains is during May into early June. On the Gulf coast, it is earlier during the spring. In the northern plains and upper Midwest, tornado season is in June or July. But, remember, tornadoes can happen at any time of year. Tornadoes can also happen at any time of day or night, but most tornadoes occur between 4–9 p.m.

What is the difference between a Tornado WATCH and a Tornado WARNING?

A Tornado WATCH is issued by the NOAA Storm Prediction Center . Meteorologists who watch the weather 24/7 across the entire U.S. for weather conditions that are favorable for tornadoes. A watch can cover parts of a state or several states. Watch and prepare for severe weather and stay tuned to NOAA Weather Radio to know when warnings are issued.

A Tornado WARNING is issued by your local NOAA National Weather Service Forecast Office, meteorologists who watch the weather 24/7 over a designated area. This means a tornado has been reported by spotters or indicated by radar and there is a serious threat to life and property to those in the path of the tornado. ACT now to find safe shelter! A warning can cover parts of counties or several counties in the path of danger.

Content Credit: nssl.noaa.gov

What does ozone mean?

1/21/2020 (Permalink)

The use of ozone among restoration professionals has become widely accepted.  It is most commonly used in this field as a high grade deodorization technique that can combat strong odors like pet odor and even smoke. While proving successful in these areas, the practice of using ozone has expanded into microbial remediation as in certain concentrations of O₃ proves lethal. The EPA has released recent information that Ozone use should not be used in mold remediation as hyphae and spores are not eliminated during the process, thus potential allergen agents still exist. The IICRC, our industry standard, even suggests against the use of nontraditional forms of mold remediation; however, countless professionals still insist that this technique is effective. This literary review hopes to shine some light on this particular subject and the potential for advanced technology in microbiological remediation.

What is Ozone and how does it Work?                         

Ozone is the triatomic form of oxygen. While atmospheric oxygen (O2) remains the more commonly known molecule, ozone, or O3, has an additional oxygen atom that reacts with other molecules. In this way, this unstable atom will react with other atoms to break them down, thus neutralizing odors.

Building Ecology and the Effects of Indoor Pollution

Building composition, activity, and use all relate to indoor environmental condition. While several baselines have been created to determine air quality, building ecology is relatively based upon its occupant’s sensitivity to their surroundings. Pollution generation within comes from any number of primary or secondary agents including bio effluents, mold, smoke, byproducts of HVAC systems, and various other Volatile Organic Compounds. In reality, VOC’s, by comparison, are consistently higher indoors than outdoors. Normal use (cooking, water heating, cooling and moving, cleaning products) produces VOC’s that pass through filters and HVAC units and can cause irritation or allergies to its patrons. For this reason, it is important to constantly monitor indoor environments, especially when considering your ventilation systems (Air Ducts, HVAC, Returns, and Vents). 

The Transition of Ozone Use to Improve Indoor Air Quality

Ozone has been used heavily in water purification efforts for some time to deter biological growth. In 1997, ozone use was accepted as generally safe for food contact applications (U.S. FDA 1997). Currently, it is used for the post-harvest treatment of fish and fruit, in order to remove the presence of mycotoxin contamination (mold growth) and insects. Eventually school of thought transferred to the restoration industry. If ozone could deter mold growth in fruit and vegetable processing, could it remove mold growth in homes?

According to one study conducted in 2008, ozone was reported to have successfully inactivated colony-forming fungal units both in a laboratory and simulated field condition on various surfaces. The question then becomes does inactive mold still present a hazard to occupants and is this sufficient for remediation purposes?

Modern Day Mold Removal, Remediation, and Treatment

The EPA has completed several reviews on the current status of mold remediation processes and the use of ozone across throughout the industry (EPA, 1996). Current OSHA and EPA guidelines shy away from ozone use for indoor air pollution as the positives often outweigh the negatives. Both occupants and technicians could be at risk of respiratory issues if ozone is used improperly or at too high of a concentration.

If used properly however, ozone may be used in conjunction with other cleaning methods. A pre-ozone treatment could potentially limit hazards to employees prior to remediation. While source control should always be the number one priority in any hazardous remediation effort, shunning technology will limit the efficiency of air quality improvement.

Other Technological Advances Used In Microbial Remediation

Efforts have been made to reduce the impacts of mold removal through other means as well. blasting, hydroxylase, and even UV light disbursement have all entered into the restoration industry as means to assist in the sanitization of an affected area. These methods take additional training and in some cases additional safety precautions for technicians that are completing the projects. These techniques, while effective in disinfecting areas, still need to be combined with more traditional types of remediation (Containment, Negative Air Pressure, Air Scrubbing, etc.) in order to properly remove mold growth.

Indoor air quality should be constantly monitored, as air pollution can be caused by a variety of issues. If you think you have a mold problem, please don’t hesitate to call in a professional as these problems get worse with time. Mold can hurt the value of a home, but it can be easily treated if the right company is hired to remediate the problem. Make sure that your remediation company isn’t doing more harm than good in your home.

Above the Ceiling

1/13/2020 (Permalink)

Commercial Cleaning – Don’t forget the Area Above the Ceiling!

It’s a common practice for many hotels, restaurants, and healthcare facilities to plan and budget for hiring a commercial cleaning company for quarterly, semi-annual, or annual cleaning of carpets, floors, and even equipment, to ensure that their guests, residents, patients, and even visiting family members will not only enjoy and provide favorable reviews about their experience, but also that they will not be exposed to any potential health hazards because of the proactive measures that were taken.

At times though, during this planning process, one area that can get overlooked, is above the drop ceiling in the kitchens, dietary, dining, and possibly even patient service areas.  There are several reasons these areas can be so critical.

1. There is typically more heat in many of these areas, due to the equipment in use, as well as moisture from hot water and steam from dish machines, etc…
2. Pests are attracted to these areas because of the smells, food and nesting materials they can find, and the darkness and lack of activity.

Contamination from rodent hairs, urine, and feces, is a concern and not to mention the damage they can do from gnawing on electrical wires and other parts of the structure.

And while it may be a common practice for these types of facilities to require their pest control providers to visually inspect the ceilings during their visits and to document any evidence of any of these issues, there is often a disconnect as to who should be responsible for cleaning up what is found.  Very often the documented issues that are found are not taken care of because the pest provider does not offer that type of cleanup service, and the facility itself does not have the manpower or expertise to effectively address these types of issues.

So, the area could remain contaminated, which could contribute to the possibility of several problems:

1. Any maintenance that requires removal of any ceiling tiles could expose the workers and employees to possible health issues related to rodent contamination.
2. Food safety could be compromised below the affected areas
3. Rodent issues could develop to the point where customers or employees start to see live rodents, because the pest company was unable to determine if there was ongoing activity in the building because the original evidence that was documented was never cleaned up!

So, what does all of this have to do with SERVPRO?  Well, I’ll tell you…SERVPRO not only has a team of service professionals capable of quarterly, semi-annual, or annual cleaning of the floors, carpets, equipment, and even walls, but they also have their own products for cleaning and disinfecting the area above the ceiling. Not only that; they are experts at identifying water damage and mold, so while they are working above your ceiling, they can also determine if there are any areas where mold be growing, or water leaks may be evident.

This is a proactive service that while it may not be visible to your guests, residents, visiting family members, and even your own valued employees; it could be more valuable for the protection of “your brand” than any of the other services mentioned.

Why? Because no one wants to find out after the fact that…

1. You have a rodent issue that is being seen by your customers or employees (and of course, posted on social media), that may have been prevented, because your pest technician noticed new evidence of pest activity, because the old evidence had been removed with the last cleaning.
2. Mold can cause health effects. 

So, while SERVPRO will not provide any type of rodent or pest control/elimination service, nor give any recommendations as to how to prevent such issues, we will proactively provide the cleaning of these critical areas, so that you can

• Get more accurate reporting and better service from your pest program provider because you have provided a clean environment in a key area, where any new activity can be recognized and addressed.
• Proactively monitor this critical area and minimize any damage that might be caused by water leaks; such as the development of mold, weakening of the structural integrity of the building due to excessive moisture, or even ceiling tile replacement due to water damage.

While it is true that many of the services SERVPRO offers are reactive in nature, and that our goal is to be, Faster to any Disaster and to make it "Like it never even happened," it’s also true that, “An Ounce of Prevention, is Worth a Pound of Cure!”  That is especially true when it comes to “Brand Protection.”

YOUR BRAND IS WORTH PROTECTING! Let SERVPRO help you make sure that nothing is overlooked…

Not even the area: ABOVE THE CEILING!

Do you know where your supply shut off's are at work?

10/10/2019 (Permalink)

The water supply line to your commercial property is vital for ensuring you have a clean business that your customers will want to visit. Unfortunately, sometimes accidents happen. If your water supply line bursts, you could find yourself with a large mess to take care of. Use these tips to help you get through the pipe burst cleanup process.

Shut Off the Water Supply

The first thing you need to do when you notice a burst pipe is to shut off the water supply. This may be found in several areas:

• Near the sink

• Behind the toilet

• In a basement or utility space

• At the main valve near your water meter

Clamp the Pipe Shut

Next, you’ll need to close off the burst in the pipe. Do this by applying a repair clamp to the area. While each package will have its own instructions, the process typically includes adding a rubber sleeve to the leak and then bolting a clamp over the sleeve. If you do not have a repair kit, you can use rubber from an inner tube or similar item with an adjustable hose clamp. This is only a temporary fix, so be sure to call a professional plumber as soon as you clamp the pipe to stop supply line leaking.

Have Questions? Call Today – (803)755-9774

Commercial Building Restoration Services

We are available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage. We are also your business’s best resource for mold remediation.

Do you know the types of storm damage?

10/10/2019 (Permalink)

Here in the Lexington, South Carolina we can suffer from many types of storm damage. Some of those are wind damage, flood damage, and hail damage. Here are a few quick tips to consider should storm damage hit your home or commercial property.

Wind Damage Restoration
Hurricanes often cause severe wind damage. Your roof is particularly susceptible. Roof damage from strong winds may lift roof shingles, cause cracks, or remove part or all of the roof. Harsh winds and rains can shear away asphalt tiles. Flying debris can also cause cracks and holes in your roof and siding. Correcting roof damage may challenge homeowners and business owners after a disaster, especially because a roof leak may not be obvious.

Roof Leaks

Why are many roof leaks and roof damage hard to detect? The storm may loosen flashing without creating a problem that’s easily visible to the eye. Loose flashing can cause another roof leak even weeks after the initial storm damage. A small roof leak can produce damp, moldy conditions inside your home or business. You best bet is to secure roof repair immediately after the wind damage. Doing so can prevent long term interior damage. A wind damage restoration expert, like the professionals at SERVPRO of Lexington, will help assure the homeowner or business owner receives a comprehensive roof assessment and roof repair services when hurricane or wind damage hits.

Flood Damage & Recovery
If your home or business is near water or in a low-lying area, flood water damage is a risk. Heavy rains and flooding may cause water damage many miles from the coast or from any large body of water. If the land around your home or business cannot absorb the additional water flooding may happen. Even homes and businesses at higher elevations can sustain flood damage if frozen pipes break. Flood pump failures contribute to basement flooding and contaminated ground water too.

Flooding may also disrupt your municipal water system. Experts need to assess ground water and evaluate the condition of pipes following flood damage. Hiring a storm restoration professional, like SERVPRO of Lexington may allow you to begin your cleanup process even before water restoration occurs. And don’t forget-- cleaning before water restoration often proves essential yet challenging.

By relying upon a trained water damage restoration specialist, you'll usually obtain faster storm remediation. These experts may suggest ways to help mitigate flood water damage in the future, for instance, by requesting backup flood pump installation.

Hail Damage & Recovery
Hail may be the most overlooked cause of major storm damage. Hail can damage not just your roof but also your siding, exterior walls, and any detached sheds or outbuildings. You may think you’ve survived a hail storm but do know that hail damage is difficult to identify. Again, you’re wise to hire a storm damage restoration professional to inspect your roof, exterior walls, and outbuildings for damage. Dark spots on your roof are areas where the roofing granules have been knocked away. These weakened spots can lead to other more extensive problems such as leaks and cracks. Cracked and chipped siding is also a sign of hail damage.

Impact Damage & Recovery
In a major storm practically anything can become a creator of damage to your home or business. Think about trees. Your home may survive storm damage only to have a tree on your property succumb to the wind, hail, or rain and fall onto your house. A neighbor’s outdoor lawn furniture can become wind-blown projectiles. Extreme wind pressure turns regular outdoor items into tools of destruction. After storm damage, the professionals at SERVPRO of Lexington do a walk around to look for the signs of these types of unusual damage.

Help Is Here

The team at SERVPRO of Lexington has specialized training and experience in fire restoration services, natural disaster prevention, water damage, and natural disaster cleanup. Our staff is highly trained in building services and property damage restoration. We study IICRC standards and best practices in cleaning and restoration. Call SERVPRO of Lexington (803-755-9774) anytime.

Using Technology During A Storm Event

10/10/2019 (Permalink)

These days, it is important to be ready for a storm and disaster can strike at a moment’s notice! Technology is working hard to let us be aware of danger with more time to prepare before it hits! Technology can also be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare. Below are a few things that will help you be ready in the event of an emergency or disaster.

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer a free way to store different types of files, from a Word document to images of important documents.

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed through Twitter.

Mark Yourself Safe

The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish. Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well. Get an Emergency READY Profile. SERVPRO of Lexington is proud to offer Emergency READY Profiles (ERP) for free at our website that helps prepare you, your property, or your business for an emergency. By developing a SERVPRO Emergency READY Profile for your property or business, you minimize business interruption by having an immediate plan of action.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your property or business. Put help in the palm of your hand with the Ready Plan App.  Get in touch with SERVPRO of Lexington today for more information on developing an ERP for your property or business! Call us (803-755-9774)!

Clean Gutters Prevent Water Damage in your Home

10/2/2019 (Permalink)

Do you tend to put off cleaning the gutters until as late as possible?

Maybe you even skipped doing it last year because it’s such a dreaded household chore.

No matter what time of year, gutters play a key role in preventing water damage to a home. Their purpose is to channel rainwater to the downspouts and away from the home. Because of this, it is important to make sure the gutters are working properly year-round in order to protect your property against potential water damage.

Clogged gutters can cause many issues for a homeowner. In the spring, summer, and fall, gutters are often clogged with fallen leaves. And in the winter, snow and ice can be the culprit. Water that is blocked by debris in the gutters will find the path of least resistance when it tries to drain. This often means it will find its way into the walls and ceilings of the home causing interior damage.

To help avoid water damage due to clogged gutters, the gutters should be well maintained and cleaned AT LEAST twice a year.

Following are the best tools that help you clean the nastiness out of your gutters.

Four Ways To Clean Gutters

Generally speaking, there are four ways to clean gutters:

1.  Climb a ladder and use a variety of tools to grab and remove the leaves and debris at eye-level.

2.  Attach tools to a wet/dry shop vac to suck up the leaves or to blast them out of the gutters.

3.  Attach tools to your water hose to spray leaves out of the gutters.

4.  Use a long-reaching pole to remove leaves from the gutters while standing at ground level.

Of course, there are some gutter cleaning tools that combine one or more of the methods mentioned above. And each has its pros and cons. In the end, it all comes down to your own personal preference and which seems like the safest and easiest option to you.

Are you candle aware?

10/2/2019 (Permalink)

Hmm.. the smell of a sweet candle, there is nothing like it.

 If you are anything like me, during the holidays I love the smell of a burning candle.  Heck, it doesn't even have to be a holiday, I just like to light the candle and enjoy the sweet aroma it brings into my home.  But as someone who loves the smells, I also know that there is a lot of precautions I must take to keep my family and home safe.  While candles may be pretty to look at, they are a cause of home fires and home deaths.

 If you burn candles, make sure that you..

•  Use a sturdy candle holder, make sure it won't tip over easily.
• Place the candle holder on a sturdy and uncluttered surface.
• If oxygen is used in home, DO NOT USE A CANDLE!
• During a power outage, never use a candle.
• Keep your hair and any loose clothing away from flame when lighting.

Emergency Ready Profile

10/2/2019 (Permalink)

The SERVPRO Emergency Ready Profile (ERP) will help insure you and your business are ready for whatever happens.

In the event of an emergency, the SERVPRO Emergency READY Profile, can help minimize business interruption by having an immediate plan of action in place for your commercial facility. The ERP is a comprehensive document containing critical information about your business, including: Emergency Contact Information, Shut-off Valve Locations and Priority Areas. The ERP is also accessible online using your computer or tablet; download SERVPRO's free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP also establishes SERVPRO of Lexington as your preferred SERVPRO franchise in the event of a disaster. Having a plan in place helps minimize the amount of time your business is inactive following a disaster.

The ERP is a no-cost assessment that requires little time, and can same you a lot of time and money in the future.

Call SERVPRO of Lexington today and schedule yours!

The Importance of Smoke Alarms

9/19/2019 (Permalink)

Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury in half.

The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house.  Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met.

Smoke alarms work best when paired with a fire escape plan.  A plan allows your family, employees or clients to escape quickly and safely in an emergency situation. 

Review the following tips regarding smoke detector installation and maintenance. Install smoke alarms on every level of the home, including the basement.

• Smoke alarms should be installed away from the kitchen to prevent false alarms.  Generally, they should be at least 10 feet from a cooking appliance.
• Test smoke alarms at least once a month using the test button.
• Replace batteries in all smoke alarms at least once a year.  We have found it useful to change the batteries when daylight savings time either begins or ends.  If an alarm "chirps," the battery is low and should be replaced right away.
• Replace all smoke alarms when they are 10 years old.

Just the Facts: Smoke Alarms

• Three out of five fire deaths occur in homes with no smoke alarms or when the alarms are not working
• Smoke alarm failures usually result from missing, disconnected, or dead batteries.
• More than one-third (37 percent) of home fire deaths result in faulty alarms. Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury in half.
• The risk of dying in a home fire is cut in half in homes with working smoke alarms.

SERVPRO of Lexington wants you and your family to be safe.  If you have a home or business fire, we are here for you and are a phone call away. (803) 755-9774

Business Preparedness

9/19/2019 (Permalink)

Business Preparedness: why and how you should prepare; and personal preparedness: how to pack your Go Bag and sheltering in place. 

Up to 50% of businesses never reopen after being affected by a natural or human-made disaster. Despite this statistic, 62% of businesses don’t have an emergency plan in place!  Your customers expect delivery of their products or services on time, regardless of your situation.  And larger businesses want to insure that their supply chain is not interrupted by a disaster either.  Insurance is only a partial solution.  It does not cover all losses and it will NOT replace customers.  News travels fast and perceptions often differ from reality.  It is up to you to plan now for a disaster to avoid some of these pitfalls.  Many risks cannot be insured, but some risks can be reduced by investing in loss prevention programs, protection systems, and equipment.

According to FEMA’s Business Program Management,” A preparedness policy that is consistent with the mission and vision of the business should be written and disseminated by management. The policy should define roles and responsibilities. It should authorize selected employees to develop the program and keep it current. The policy should also define the goals and objectives of the program. Typical goals of the preparedness program include:

• Protect the safety of employees, visitors, contractors and others at risk from hazards at the facility. Plan for persons with disabilities and functional needs.
• Maintain customer service by minimizing interruptions or disruptions of business operations
• Protect facilities, physical assets and electronic information
• Prevent environmental contamination
• Protect the organization’s brand, image and reputation”

A word on environmental contamination—many times, smaller businesses without a plan in place will attempt to handle the work on their building on their own.  Depending on the damage and the building in question, it may be safer and more cost effective to hire a professional company to help you.  Why?  Well, for starters, a cleanup company like SERVPRO of Lexington has the knowledge of environmental laws and regulations that you may be ignorant of.  Our crew can dispose of potentially hazardous materials in a safe and compliant manner. 

In order to prepare personally for a disaster, you should start by creating a Family Disaster Plan.  To get started, contact your local emergency management office and your local chapter of the American Red Cross. Find out which disasters are likely to occur in your area by using the interactive map.  Meet with your family and plan how you will stay in contact if separated by disaster.  Because many disasters occur with little or no warning, you need to have a plan for what to do before you have instructions from authorities.  Assess your situation.  Decide to stay or change locations.  If you are not in immediate danger, you should stay where you are and get more information before taking your next steps. 

There are 3 types of sheltering, and different types are appropriate for different disasters.  You can shelter in place, shelter for an extended stay, or enter a community shelter.  When you shelter in place, you are sealing a room as a way to protect yourself from contaminants in the air for a short period of time.  You should identify an internal room in your home or work, and store specific items such as snacks and water, a battery-operated radio, a flashlight, and pre-cut plastic sheeting and duct tape to seal off vents and doors and windows.  If you are sheltering for an extended stay, you may need to store enough supplies for 2 weeks.  If you are using a community shelter, you should bring your 3-day disaster supply kit with you.

So what goes in your kit?  Depending on the length of time you will be gone, the time of year of the event, and how many people and pets you have with you, your kit might change.  The items recommended for your basic kit are:

• 3 day supply of non-perishable food
• 3 day supply of water (one gallon per person per day)
• Portable, battery powered radio and extra batteries
• Flashlight and extra batteries
• First aid kit and manual.
• Sanitation and hygiene items (moist towelettes and toilet paper)
• Matches and waterproof container
• Whistle
• Extra clothing (think warmth if in a cold climate)
• Kitchen accessories and cooking utensils, including a can opener.
• Photocopies of credit and identification cards
• Cash and coins
• Special needs items, such as prescription medications, eyeglasses, and hearing aid batteries.
• Items for infants and items for pets.

Just as important as putting your supplies together is maintaining them so they are safe when you are ready to use them.

• Keep canned foods in a cool dry place.
• Store boxed food in tightly closed plastic or metal containers.
• Throw out any canned good that becomes swollen, dented, or corroded.
• Change stored food and water supplies every 6 months.  Write the date on the containers.
• Keep items in airtight plastic bags and put your entire kit in one or two easy-to-carry containers.
• Re-think your needs every year and update your kit as your family needs change. 

We recommend keeping a Go Bag in your car, and one in your house, as you will never know where you will be when a disaster hits.  If you need help preparing your home or business for disasters, call us at 803-755-9774.  We can help you create a plan for your building and tag your shut offs when necessary.  And if something does go wrong, call us to help make it "Like it never even happened."

What's in flood waters?

8/15/2019 (Permalink)

A flood can cause physical hazards and emotional stress.  You need to look after yourself and your family as you focus on cleanup and repair.

• Avoid floodwaters; water may be contaminated by oil, gasoline or raw sewage.
• Service damaged septic tanks, cesspools, pits and leaching systems as soon as possible.  Damaged sewer systems are serious health hazards.
• Listen for news reports to learn weather the community's water supply is safe to drink.
• Clean and disinfect everything that got wet.  Mud left from floodwaters can contain sewage and chemicals.
• Rest often and eat well.
• Keep a manageable schedule.  Make a list and do jobs one at a time.
• Discuss your concerns with others and seek help.  Contact Red Cross for information on emotional support available in your area. 

Smoke and Soot Clean-up

8/15/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

·         Hot smoke migrates to cooler areas and upper levels of a structure.

·         Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

·         The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Lexington will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

·         Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

·         Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

·         Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

There is Science in Drying

8/15/2019 (Permalink)

The Science of Drying

Did you know there is a science behind the process of drying? Having the knowledge of psychometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO Professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO Professionals will:

• Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
• Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
• Speed up Mother Nature by using professional drying equipment. 

What exactly does it mean to help "Speed up Mother Nature"? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material - but only if the air is, indeed, drier. 

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. 

Your SERVPRO Professionals have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. Your SERVPRO Professionals also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business. 

It's not only the equipment, but the technology too. SERVPRO has developed DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook Mobile, you have the ability to know exactly where your property is in the drying process. 

The bottom line? SERVPRO Franchise Professionals have the training and equipment to help make water damage "Like it never even happened."

What to do when water is everywhere?

8/13/2019 (Permalink)

Water leaks within a home or business can seep into carpet, flooring, baseboards, and walls while moving throughout the structure.  SERVPRO of Lexington Franchise Professionals understand how disruptive water damages can be for a family. Water leaks in a business can not only disrupt the facility, but also can interrupt day to day business functions, which could possibly close the business and affect revenues. 

Timely mitigation is key to the restoration process.  Quick response time helps ensure that damage is contained and the restoration process begins promptly. This saves on the amount of damage, cost of claims, and assists in reducing losses from business interruption due to a loss.  Timely and proper water mitigation will also help keep mold from developing which could cause people to become ill!  SERVPRO Professionals will be able to identify water regardless of where it hides. Your local SERVPRO Franchise Professionals cover Lexington and surrounding areas.  We offer 24-hour emergency response from our trained professionals to help make it "Like it never even happened."

Leak Prevention Tips

1.   Check roof for deterioration.
2.   Check gutters and downspouts.
3.   Check basements and crawl spaces for moisture.
4.   Check appliances in kitchens, break rooms, and cafeterias.
5.   Check sinks and toilets in bathrooms.
6.   Check HVAC for leaks and blockages. 

Fire Extinguisher Facts

8/13/2019 (Permalink)

The U.S Fire Administration (USFA) recommends individuals be properly trained in order to use and maintain an extinguisher.  USFA says an extinguisher should only be used if:

1. You have alerted other occupants and someone has called the fire department.
2. The fire is small and contained to a single object, such as a wastebasket.
3. You are safe from toxic smoke produced by the fire.
4. You have a means of escape identified and the fire is not between you and the escape route.
5. Your instincts tell you that is safe to use an extinguisher.

Is your workplace prepared?

7/31/2019 (Permalink)

Although an emergency escape plan is not required for all businesses under the Occupational Safety and Health Administration (OSHA), it recommends your building have an emergency action plan to protect yourself, employees, and your business during an emergency situation. OSHA suggests the following steps when developing such a plan.

Organize emergency preparedness procedures and share them with your employees.

Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees. Ensure that all exits are marked and well lit, wide enough to accommodate the number of evacuating personnel, and unobstructed and clear of debris at all times. 

Conduct office evacuation exercises and drills. Designate a safe spot outside of the facility where employees can regroup, recover and conduct a head count. Once completed evaluate how well the plan worked. You may need to make improvements.

Speeding up Mother Nature

7/31/2019 (Permalink)

When water affects your life getting dry is our number one goal. After a flood and water damage getting dried out is a number one priority to minimize dangerous after effects. Did you know that there is a science behind the drying process?

Having the knowledge of physics metrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to run for the towels and grab a few fans. SERVPRO of Lexington Professionals are trained in the science of drying and follow strict industry approved standards. If your business suffers from water damage, our SERVPRO Professionals will:

Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.

Measure how much moisture is in the wet materials and monitor whether the materials are drying properly.

Speed up mother nature by using professional drying equipment. A wet building will always seek equilibrium an try to dry naturally. When materials are wet moisture will naturally move to drier air. The problem is nature takes too long and secondary damage, like mold can occur while you are waiting for your professional building to dry. We use state of the art monitoring equipment and a proven drying process to speed up the drying time in your business.

Be Ready

7/31/2019 (Permalink)

SERVPRO of Lexington can help you prepare just in case as well as take care of your existing fire damage. So if you need an estimate for fire damage? Call SERVPRO of Lexington at (803)955-0342 .

Inspection and Pretesting
The SERVPRO of Lexington Professional pretests for the type of cleaning that will be appropriate for your type of fire damage, while inspecting the property to determine the extent of fire damage and the scope of cleaning needed, restoration, and repairs.

• The full extent of the smoke and fire damage. How many materials are affected by smoke or fire? What is the proper method for cleaning? Will your personal belongings need to be relocated while your house is restored? These are just a few of the decisions that must be made to get your property back "Like it never even happened."
• Unaffected areas - It can be vital to protect areas that were not affected by soot and odor before the damage spreads to these areas. It will save you money, and will also protect your valuables from secondary damage.
• What materials can be restored and what materials must be replaced. Are the smoke residues cleanable? Who is completing the inventory of items that are damaged beyond repair? Fire damage pretesting is vital. A complete inventory is invaluable! How long will the cleanup take? We'll let you know what to expect.
• The most effective cleaning methods. What procedures will restore the damaged materials?

Pretesting also allows the SERVPRO of Lexington Professionals to focus on saving precious items or keepsakes on your behalf.

Once the fire damage mitigation begins, the Franchise Professional will keep you informed and answer your questions, all while working to help make the fire damage “Like it never even happened.”

Hurricane Facts

7/31/2019 (Permalink)

• A hurricane is an intense tropical storm with powerful winds and rain.

• Other names for a hurricane include cyclone, typhoon and tropical storm.

• While they are essentially the same thing, the different names usually indicate where the storm took place. Tropical storms that form in the Atlantic or Northeast Pacific (near the United States) are called hurricanes, those that form near in the Northwest Pacific (near Japan) are called typhoons and those that form in the South Pacific or Indian oceans are called cyclones.

• Hurricanes usually form in tropical areas of the world.

• Hurricanes develop over warm water and use it as an energy source.

• Hurricanes lose strength as they move over land.

• Coastal regions are most at danger from hurricanes.

• As well as violent winds and heavy rain, hurricanes can also create tornadoes, high waves and widespread flooding.

• Hurricanes are regions of low atmospheric pressure (also known as a depression).

• The wind flow of hurricanes in the southern hemisphere is clockwise while the wind flow of hurricanes in the northern hemisphere is counterclockwise.

• Weather in the eye of a hurricane is usually calm.

• The eye of a hurricane can be anywhere from 2 miles (3.2 kilometers) in diameter to over 200 miles (320 kilometers) but they are usually around 30 miles (48 kilometers).

• The winds around the eye of a hurricane are usually the strongest.

• Hurricanes can be tracked by weather satellites and weather radar closer to land.

• Hurricanes have led to the death of around 2 million people over the last 200 years.

• The 1970 Bhola Cyclone that struck Bangladesh killed over 300000 people.

• In 2005 Hurricane Katrina killed over 1800 people in the United States and caused around $80 billion dollars worth of property damage. The city of New Orleans was hit particularly hard with levee breaches leading to around 80% of the city being flooded.

How to cope with mold with the help of your local SERVPRO!

4/26/2019 (Permalink)

Let’s face it, the thought of mold will keep you up at night. Some companies use the threat of mold as a scare tactic, often taking advantage of clients who are in a vulnerable position. Mold inspections can be expensive and time consuming, often requiring several days for test results to be returned, but there is no need to panic. We are here to help! The first thing to know about mold is that it can almost always be avoided. When a flood occurs in your residence or business, you need to act as fast as possible. The quicker you respond to the flood, the less likely you are to have a mold problem. CALL A PROFESSIONAL! Treating water damage is a science, and should be left to experts (like us) who are licensed, insured, and highly trained. Often times, people are hesitant to spend the money on a professional restoration company, but ultimately it will save you a lot of money. Improper treatment leads to long term damage, which may *cause mold and other expensive problems. Second, mold testing and mold treatment must be performed by separate companies. If a company finds mold during an inspection, they must hire another company to treat the mold! Failure to do so is a conflict of interest! If you fear that you may have mold from a preexisting problem, contact us here at SERVPRO of Lexington. We will arrange for a licensed inspector from another company to perform a full inspection, and then we will perform services to remove the mold. After our services are performed, another inspection will be performed to ensure perfection. We ALWAYS guarantee our work! Don't let the fear of mold keep you up at night. Call SERVPRO of Lexington!

4 Reasons Why You Schedule Commercial Carpet Cleaning Services with SERVPRO of Lexington

4/5/2019 (Permalink)

You likely schedule daily or weekly office cleaning service to keep your business tidy. However, even with regular sweeping and vacuuming, your carpets can accumulate stains. To ensure your office is presentable, SERVPRO of Lexington offers expert carpet cleaning service, including spot removal and upholstery stain removal, to get rid of stains that sweeping and vacuuming miss. They also offer dry cleaning service for areas where color-fastness is crucial. Below, they reveal some of the most valuable benefits of regularly having your carpets professionally cleaned.

4 Reasons Why You Schedule Commercial Carpet Cleaning Services

1. To Improve Air Quality

Carpeting collects a wide variety of air contaminants, including dust, pollen, mold spores, and bacteria, that can cause allergy symptoms and exacerbate asthma and other respiratory problems. If not removed, these particles could end up back into the air you and your employees breathe, resulting in a lot of downtime and loss of productivity.

2. To Remove Stubborn Stains

Some stains are extremely persistent and cannot be removed without professional attention. For stubborn, unsightly carpet blemishes, contact the experts at SERVPRO of Lexington for help. They use powerful cleansers and state-of-the-art techniques and equipment to remove even set-in soils and spatter.

3. To Look Professional

Carpet stains simply don't look professional, and if you invite clients into your offices, they could be turned off by the dirty, grimy appearance. Moreover, even if your customers never enter your premises, the untreated stains could signal that sloppy work or carelessness is acceptable. To avoid sending that type of message, contact a professional carpet cleaning service.

4. To Extend Carpet Life

Deep-down dirt and grime can damage carpet fibers and cause the rug to wear out more quickly than it should. Regular carpet cleaning removes contaminants that cause damage and discoloration and extends the useful life of your office carpeting.

Commercial carpet cleaning offers some important benefits for your business. To schedule service, contact SERVPRO of Lexington. They also specialize in water extraction and mold remediation, and they offer 24/7 emergency service throughout Lexington County. Visit their website to learn more about their services or call (803)955-0342 to request a quote

3 Reasons to Hire SERVPRO of Lexington for Bio-Hazard Cleanup

4/5/2019 (Permalink)

The most common reason people hire a bio-hazard cleanup company is to deal with the aftermath of a crime, suicide, or similar traumatic experience. Each of these events can leave behind dangerous pathogens and other bio-hazardous waste that put you, your family, or your employees at risk.

SERVPRO of Lexington frequently helps property owners in South Carolina remove and dispose of biological and chemical contaminants. If you’re unclear about the importance of bio-hazard cleanup, here’s a closer look at why you should leave this task up to professionals.

It’s Best for Your Family

If bio-hazard cleanup is needed inside your home, having to handle the cleanup could put you or your loved ones at risk or add to the emotional trauma. The experienced team at SERVPRO of Lexington can respond within 24 hours to bio-hazardous situations, such as crime scenes, accidents, chemical spills, and sewage backups.

They Are Discreet

Many home and business owners don’t want their communities to know what’s happened to require cleanup, so discretion is importance. The cleanup crews at SERVPRO of Lexington will work efficiently without drawing unwanted attention from passersby.

They Have Experience

The team at SERVPRO of Lexington has the training, tools, and skills necessary to do a thorough job so you can rest easier and move on faster. They utilize the proper cleaning materials and equipment to decontaminate every scene so that it passes all health inspections that might be required.

Whether you’ve experienced a crime, death, hoarding, or chemical spill, the bio-hazard cleanup crew at SERVPRO of Lexington is highly qualified and trained to respond. Call (803)955-0342 to schedule an appointment or visit their website to learn more

Why you should choose SERVPRO of Lexington

4/5/2019 (Permalink)

Here at SERVPRO of Lexington, we have an amazing staff who works hard for you every day. From our third generation owner, who guides our staff with experience and knowledge, to our office staff, who works diligently with your local and national insurance agents, and also to our production team, who are always on standby for you to get the job done ASAP.  SERVPRO of Lexington strives to provide top notch customer service. If you are looking for a local company to provide professional and timely services, SERVPRO of Lexington is the place, and we are  in your community ready to make things "Like it never even happened."  Give us a call today at (803)955-0342 and schedule a free estimate, with our experienced team.

Do you know why SERVPRO trucks are green?

4/5/2019 (Permalink)

SERVPRO of Lexington vehicles are very noticeable when we are driving though your community. We have green cars, trailers, trucks and vans too. But have you ever wondered how SERVPRO chose this eye catching color? 

In the early 1970s, the founders of SERVPRO® used a color chip paint sample chart to identify the most eye-catching color.  It was a highly technical process.  The founders showed the chart to as many people as they could and asked, “Which color on this chart would be impossible to miss?”  By a wide margin, the color most identified was 1970 rally green, a color used on Porsche 911 automobiles.

 Now used on entire fleets of vehicles in every SERVPRO franchise across the nation from production vans to disaster recovery storm trailers, our vehicles are prepared for any size disaster.

How to Keep Your Kitchen Safe From Fires in Lexington

3/26/2019 (Permalink)

Your kitchen has the potential to be the most dangerous room in your home. It holds many hazards which can cause unintentional fires and burns. There are some basic safety rules you can follow to keep your kitchen free from hazards. If you have experienced a kitchen fire, you need the professional help of our technicians at SERVPRO of Lexington. We are a trained and experienced fire damage remediation company who has the tools required to restore your home after a fire. 
 
The first thing you should always have in your Lexington kitchen to prevent fire damage is a fire extinguisher in your kitchen. A smoke detector also needs to be installed and maintained regularly. Any cleaning products should be stored away from children, and do not leave a heat source or fire unattended. 
 
Stove and Oven 
 
Clean your range and oven regularly and be thorough. Doing so prevents residual grease and food from catching fire. When you are cooking, keep handles of pots turned inward, away from the stove’s edge. Do not wear loose, long sleeves which can hang over the stove while cooking. Keep your eye on the oven at all times when it is on and ensure it is turned off when you are done cooking. 
 
Flammable items such as dish rags, towels, and curtains should not be near the stove. Also, be cautious with flammable liquids, since a small spark can ignite vapors from these fluids. 
 
Microwave Ovens 
 
Ensure all vents are clear of obstructions and the microwave has enough space for air circulation. Do not put foil or other metals in the microwave oven, as they can create sparks and fires. SERVPRO can help you restore your kitchen back to its former condition after a fire in your microwave. 

Appliances 
 
Do not use appliances which have not been tested and approved by a recognized facility. Keep electrical outlets from being overloaded as well and check for broken or worn wiring on a regular basis. Be sure to make any needed repairs in a timely fashion and keep cords on the counter, so they do not get pulled down accidentally. 
 
Deep Fryers and Frying Pans 
 
The best thing to prevent fryer fires is to use a fryer with a controlled thermostat. Do not allow grease and fat build up in pans or on the stove, since they can easily catch fire. When SERVPRO of Lexington arrives at your home, we assess the damage first, including any smoke or soot and water damage. Before we begin any remediation, we go over the plan with you so you can understand all that is happening. 
 
SERVPRO of Lexington is here whenever you need us. If you have experienced a kitchen fire in your home, just reach out to us at (803)955-0342 so we can help you clean up and repair your home.

Lightning Facts

8/2/2018 (Permalink)

Lightning can be beautiful to see, but very dangerous. According to the US Federal Emergency Management Acgency (FEMA), an average of 60 people every year are killed by lightning, and hundreds more are severely injured. Many times this injuries are due to misinformation.

Here are a few most common myths about lightning:

Myth: If it's not raining there is no danger from lightning.

Fact: Lightning can occur up to 10 miles outside of a rainstorm.

Myth: If you are inside, you are 100% safe from lightning.

Fact: A home or business is a safe place to seek shelter from a thunderstorm, as long as you avoid conduits of electricity, including phones with cords, electrical appliances, wires, TV cables, computers, plumbing, metal doors, and windows.

Myth: Lightning never strikes the same place twice.

Fact: Lightning often strikes the same place repeatedly. For example the Empire State Building gets hit at least 100 times per year.

Myth: A lightning victim is electrified. If you touch them, you'll be electrocuted

Fact: The human body does not store electricity.

Tornado Facts

8/2/2018 (Permalink)

Tornadoes are known to cause widespread damage throughout the United States, especially in the Southern Plains and SouthEast. But how much do we truly know about these destructive entities that tear through our homes and businesses?

Here are a couple of quick facts about tornadoes:

• The average tornado travels Southwest to Northeast but have been known to move in any direction.
• Tornadoes are most likely to occur between 3pm and 9pm but can occur at any time.
• T. Theodore Fujita devised the F0-F5 Scale for tornadoes in 1971.
• In 2006 the National Weather Service unveiled the Enhanced Fujita Scale (EF Scale).
• A tornado normally appears transparent until it picks dust and mud from the ground.
• The USA averages around 1,200 tornadoes every year, more than any other country.
• In the southern hemisphere tornadoes usually rotate in a clockwise direction. In the northern hemisphere tornadoes usually rotate in a counterclockwise direction.

Signs of Danger

• Dark, green tinted sky
• Large hail
• Low-lying rotating cloud
• Loud roar similar to a freight train

We are in the peak of tornado season here in South Carolina and encourage everyone to be weather aware. Have a family plan in the event of a tornado warning. Know where your safe areas are wherever you are. If you are ever affected by a tornado cal us at SERVPRO of Lexington (803)955-0342.

24 Hour Emergency Response: We Are Here if You Need Us!

8/2/2018 (Permalink)

Lexington 24 Hour Emergency Water Damage Service

SERVPRO of Lexington provides 24 hour fire and water damage restoration service in Lexington County.

SERVPRO of Lexington is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today – 903-955-0342

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lexington has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

About SERVPRO of Lexington

SERVPRO of St Lexington specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO Storm Response

8/1/2018 (Permalink)

When it comes to fire & water damage, or specialty cleanup needs, it’s the SERVPRO brand that comes to mind. Our TEAMS work endlessly to make sure our customers are happy, and have one objective in the aftermath of disaster, to make their loss Like it never even happened.

No matter the job or the size, our SERVPRO teams are ready to handle any size loss. With 1,700+ franchises nationwide, we have access to numerous highly trained personnel and thousands of pieces of equipment. Our SERVPRO Disaster Recovery teams are strategically placed throughout the country to respond when needed. Our Teams have a proven track record for success, assisting with cleanup of floods, tornadoes, wildfires, and damage caused from frigid temperatures.

Whether it’s a major storm event, or faulty appliance, we will be there with one call. 803-955-0342

Mold Prevention

8/1/2018 (Permalink)

Let’s face it, mold is never a good sign in any situation.
It can be extremely costly and hazardous to your health, if it’s growing in your home. We want to share some information with you on how to prevent mold growth in your home. Mold can grow anywhere, with that being said there is no way to completely remove mold. Once mold spores have been disturbed, they travel through the air contaminating other areas.  Do not worry, we are here to help should you discover a mold problem. We have a mold specialist on staff to address your mold issues and determine a remediation plan that works the best for you. Give us a call at 803-755-9774 to schedule a site visit. Here are some tips to help prevent mold in your home:

1. Identify and fix any problem areas in your home. You can’t mold proof your home, you can make it resistant though.  Anywhere moisture is present, mold can grow. If you notice any condensation, water staining on your walls or ceilings, or leaky pipes you need to get it fixed as fast as possible. Sometimes there is moisture or water in areas that you are unaware of, mold can spread very quickly in these conditions.
2. Dry any wet areas immediately. If your carpet is wet, make sure your carpet is thoroughly dried. Mold can develop quickly on your carpet and padding and will need to be removed if this happens.
3. Prevent as much moisture as possible by using proper ventilation. Your kitchen, bathroom, and laundry room are high moisture areas. Make sure to vent your appliances that can cause moisture. Use dehumidifiers as needed.
4. Equip your home with mold resistant products. There are now drywall and paint products that are manufactured with mold inhibitors.
5. Inspect your gutters. Clean them out regularly and repair them if need be.
6. “Bleaching” mold is not an effective way to get rid of mold, it does just that “bleaches” it. To effectively get rid of mold and mold growth you must use an antimicrobial.
7. Having a vapor barrier in your crawl space will prevent moisture and keep mold growth to a slight minimum. If a little mold growth does occur the vapor barrier will also protect your family from the harmful fumes that come from mold.

Emergency Ready Profile

8/1/2018 (Permalink)

The SERVPRO Emergency Ready Profile (ERP) will help insure you and your business are "Ready for whatever happens."

In the event of an emergency, the SERVPRO Emergency READY Profile, can help minimize business interruption by having an immediate plan of action in place for your commercial facility. The ERP is a comprehensive document containing critical information about your business, including: Emergency Contact Information, Shut-off Valve Locations and Priority Areas. The ERP is also accessible online using your computer or tablet; download SERVPRO's free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP also establishes SERVPRO of Lexington as your preferred SERVPRO franchise in the event of a disaster. Having a plan in place helps minimize the amount of time your business is inactive following a disaster.

The ERP is a no-cost assessment that requires little time, and can save you a lot of time and money in the future.

Call SERVPRO of Lexington to inquire about your ERP today (803)955-0342

Getting Back To Work: Commercial Water Damage Restoration

8/1/2018 (Permalink)

Commercial water damage restoration not only restores a building. It restores jobs and income to the people employed there, products or services to customers, and a healthy environment for everyone who utilizes the structure. If it’s not done right, or on time, the ultimate result can be the closing of a facility, relocation elsewhere, and severe impact to a private business or public organization’s bottom line. Because the scope of water damage in commercial settings is frequently wider and more extreme than in a residential scenario, water damage remediation specialists with experience specific to commercial buildings are positioned to provide effective emergency service when the need arises.

Here’s a typical protocol utilized in commercial water damage restoration:

• All areas contacted with water are inventoried, including affected building materials and furniture. Any wet carpet must be located and identified.
• Wet ceiling tiles may be removed and discarded after the event. Ceiling tiles usually are not salvageable.
• A moisture meter should be utilized to check for water-damaged drywall. Disinfection and mold control techniques may need to be initiated.
• Wet electrical components are assumed to be hazardous. A qualified maintenance technician or electrician should cut off power to affected areas. Inspection by a building inspector or electrician is required to determine the need to replace wet wiring, circuit breakers, outlets and light fixtures.
• Upholstered furniture wet by flood water, roof leaks, or sewage should be discarded. Furniture contacted by drinking water can be air-dried if done within 24 hours. Laminate or hardwood furniture can be cleaned with a disinfectant solution and reused; particle board furniture may be discarded.
• Carpet contaminated by sewage must be disposed. Carpet wet by drinking water or rain water through roof leaks may have water extracted and then be sterilized.

For experienced commercial water damage restoration, contact the professionals at SERVPRO of Lexington(803)955-0342

4 Ways to Prepare for a Fire

6/25/2018 (Permalink)

No one expects a fire to envelop their commercial property. However, having a fire preparation plan in place can help you and your employees react smartly if a fire does happen. Here are four things you may want to do to prepare for a fiery disaster.

1. Create an Evacuation Plan: Everyone who spends time in a building should know how to get out in case of a fire. You may want to hold regular trainings to ensure everyone knows the best exit routes. You can also designate an area for people to evacuate to. This allows you to take a head count and make sure everyone made it out.
2. Have Inspections: If your building is up to code, you may be able to reduce the fire damage that takes place. You can have a professional come out and inspect your building. They can look at the sprinkler system and smoke alarms to ensure your safety devices are working.
3. Know Where to Turn: Part of fire preparation is knowing what you would do in the event of a fire. Flames can do serious damage to your building, so you need to know who you would call to fix up fire damage. Finding a reputable fire restoration team before a disaster is a great idea.
4. Prohibit Dangerous Activities: Some businesses may have a higher risk of fires, so disaster preparation is even more important. If employees smoke on the property, there is the potential of an improperly discarded cigarette starting a fire. As the building owner, you should ban dangerous activities that increase the chances of a fire.

Having a fire preparation plan can get you and your tenants ready for a disaster, but there still may be some challenges if a fire does ever break out. Remember, people react differently under stressful situations, so it's a good idea to make sure everyone knows what to do in the case of an emergency

Preparing Your Business for Bad Weather: 3 Helpful Tips

6/25/2018 (Permalink)

When bad weather comes, protecting your business from the elements can reduce the risk of costly accidents and damage. From a raging heavy storm to freezing rain and frigid winds, bad storms can be powerful enough to freeze your building’s pipes, damage your roof and cut off your power lines. However, there are a few actions you can take to shield your building and employees from harm once temperatures start to plummet. 

1. Allow Employees to Work From Home 

Shutting down your business due to bad weather can negatively impact your business’ finances. However, you can keep operations humming by allowing your employees to work remotely. Data wranglers, researchers and website designers can all work from the comfort of their homes and do not have to put themselves in danger in the event of a bad storm. You may want to have a remote contingency plan in place beforehand, so work can continue smoothly upon notice of a work from home day. 

2. Be Aware of Weather Warnings 

Using weather apps and streaming news services can keep you abreast of any possible bad storms and allow you to take action when it comes to protecting your business. For example, if temperatures are projected to drop into the single digits, a pipe burst in your building’s basement or bathrooms could cause a serious flood. Being aware of upcoming weather conditions can give you time to install additional insulation or contact a storm damage and flood cleanup service to retain their services as a precaution. 

3. Inspect Your Roof 

Knowing whether your building’s roof could withstand a powerful wind storm can help you avoid a costly repair bill in its aftermath. Heavy rains can cause weak sections of the roof to collapse, and missing shingles may cause moisture to seep into the attic. It is wise to have the roof inspected before bad weather arrives. 

Bad weather and frigid wind can affect your business in a variety of ways. However, being prepared in the face of an ice or snow storm may help you protect your property and employees.

3 Steps to Protect Pets from a Fire

6/25/2018 (Permalink)

3 Steps to Protect Pets from a Fire

Approximately 500,000 pets are affected by fires every year, according to the United States Fire Administration. Promote the safety of the people and animals in your home in the event of a fire emergency by planning ahead. From preventative caution to making an evacuation plan that includes pet safety, here are three pet preparation steps you can take today.

1. Avoid open flames. Cats or dogs may knock candles over or singe their tails in open flames. Try a flameless candle alternative instead. You should also consider the risk posed by knobs on a gas stove. If you leave your pets unconfined at home while you are away, you may want to block the kitchen entrance or install protective covers to prevent pets from accidentally turning on the gas. 

2. Include pets in fire safety and evacuation plans. Prepare to safely evacuate pets along with the rest of your family in a fire emergency. Obtain and put up a front window cling to inform firefighters of the number and types of pets living in your home.

3. Gather pet records and supplies in a fire box. Store this box near an exterior door so that you can quickly grab all of these items during an evacuation. Make sure to include ownership and vaccination records as well as spare collars and leashes in case you need to control or restrain a frightened pet.

These simple steps can help you prevent fires and promote pet safety in the event of a fire emergency. You may also want to keep other home ownership or insurance records in a place where you can also easily find and take them in the event of an evacuation.

Can Mold Be Contained During Remediation?

6/25/2018 (Permalink)

Just because you’ve found mold in one room in your home doesn’t mean your entire house is a lost cause. You can still stop the spread of mold contamination during remediation procedures by enacting containment procedures and stopping mold in its tracks.

What Exactly is Mold Containment?

Mold containment essentially involves sealing off the mold infestation so that no spores or growths can escape into other areas of the home and working to eradicate any free-floating spores from the air in un-infested areas. Mold containment during remediation usually involves:

• Identifying the source. Mold won’t stop growing unless you remove the impetus for it to grow, which means removing the water damage feeding it. Identifying the source of leaks and flooding means conducting a thorough home inspection and taking effective remediation activities.
• Sealing the area. You may need to shut off your HVAC systems to prevent mold contamination through the air vents, and fully seal off the area using air-tight methods to prevent further spread of spores. If the mold has penetrated your walls, however, this may be difficult.
• Chemically treating uncontaminated areas. Many mold prevention and mold killer sprays work as an effective preventative treatment and can lay down a barrier that prevents mold from spreading to uncontaminated areas of the house. Determine which mold killer solution is safest for your home, family, and pets before applying it to surfaces in the home.
• Air filtration. While it’s impossible to fully get rid of the billions of mold spores omnipresent in the air always, you can still use air filtration to cleanse the air as much as possible. When you have a mold infestation, the density of spores in the air is much higher – and professional air filtration can at least reduce the density to more reasonable, safe levels.

Many of these steps can be accomplished on your own, or with the aid of professionals. Professionals may be needed if mold contamination has penetrated too deep into the foundations of the home.

What To Expect When Your Home Has Water Damage

6/25/2018 (Permalink)

Whether it’s storms, a pipe burst or appliance failure, water damage can happen to anyone. While no one looks forward to dealing with leakage or flooding in their home, having some knowledge of what to expect beforehand can help make the process easier.

Critical First Steps

There are a few things you want to address immediately to help avoid further damage:

• Speak to your insurance provider to get the claims process rolling as soon as possible.
• If a pipe burst, ruptured water lines or a malfunctioning appliance are the water source, make sure that any necessary maintenance or repairs are performed.
• Contact a cleanup and restoration service that specializes in drying out, cleaning and sanitizing the affected area(s).

Inspection

As for the actual cleanup process itself, the first step requires professionals to inspect the damage and develop an attack plan. If you are unsure of the water source, they can also help you to identify it.

Removal

A full water extraction ensures an expedited drying process and helps to prevent the buildup of harmful mold. If needed, carpet and padding are cut out and removed from the home. Some specialists may provide move-out services to help protect your belongings during cleanup.

Drying

Due to the porous nature of many building materials, this step is critical to ensuring that all traces of water have been completely removed. Moisture gauges are utilized to monitor the process and guarantee dryness.

Sanitation

The final step involves the cleaning of clothes, upholstery, furniture, walls, etc. This eliminates noxious odors and can save you money by helping to avoid the need to replace expensive belongings or treasured mementos.

Dealing with a pipe burst, flooding or any other source of water damage can be a nightmare. Thankfully, seeking the assistance of a trusted professional will help you ensure that your home stays beautiful for years to come.

The Science of Drying

6/25/2018 (Permalink)

The Science of Drying

Did you know there is a science behind the process of drying? Having the knowledge of psychometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO Professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO Professionals will:

• Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
• Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
• Speed up Mother Nature by using professional drying equipment. 

What exactly does it mean to help "Speed up Mother Nature"? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material - but only if the air is, indeed, drier. 

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. 

Your SERVPRO Professionals have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. Your SERVPRO Professionals also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business. 

It's not only the equipment, but the technology too. SERVPRO has developed DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook Mobile, you have the ability to know exactly where your property is in the drying process. 

The bottom line? SERVPRO Franchise Professionals have the training and equipment to help make water damage "Like it never even happened."

Benefits to Commercial Carpet Cleaning

6/13/2018 (Permalink)

Commercial cleaning can be a lot of work, especially if it’s a large carpeted area. Let us help you with that. Call us at 803-755-9774.

Having your carpets and rugs cleaned makes for a nice appearance for your customers.

The dust, dirt, and other debris that finds its way into the carpet fibers can eventually get into the air where it can cause odors and even respiratory infections. So therefore having your carpets and rugs professional cleaned improves the air quality of the office/building.

Rented carpet cleaning machines are not always effective as they are used over and over by many different people and clean with harsh chemicals that leave an unpleasant smell and a residue in the carpet that attracts even more dirt and debris.  It is always better to hire a professional for that reason alone.

SERVPRO of Lexington offers free quotes for carpet cleaning. We can come out, measure, give you a quote, and proceed with cleaning while we are there once we have your approval. We have a very flexible schedule and can usually get you scheduled the week you call.

Trauma and Crime Scene Cleanup

6/13/2018 (Permalink)

After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk. SERVPRO of Lexington has the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.

Need Trauma or Crime Scene Cleanup? Call Today – (803)955-0342

Our technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. Our first focus is always safety, since crime or accident scenes may involve bloodborne pathogens, harmful chemicals, and other dangers. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Crime Scene and Trauma Cleaning Services

• Fingerprint powder and evidence-gathering chemicals
• Tear gas and pepper spray residues
• Fire extinguisher residue
• Blood, bodily fluids, and tissue remnants

Common Trauma and Crime Scene Scenarios

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, we can clean and restore your property after a crime scene investigation.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Our trained Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

Many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to properly clean all surfaces.

Vandalism and Graffiti Cleanup

5/22/2018 (Permalink)

Vandalism at a local church

Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.

Need Vandalism and Graffiti Cleanup Services?
Call Us Today 803-955-0342

SERVPRO Franchise Professionals will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, they can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. Their highly trained technicians can offer the following services:

• General cleaning and graffiti removal
• Brick, stone, and concrete cleaning
• Odor removal and deodorization
• Debris removal
• Water damage restoration
• Fire damage restoration
• Mold damage restoration
• Contents cleaning

Your Belongings and Fire Damage

5/22/2018 (Permalink)

Fire damage, including smoke and soot, affects not only the structure of your house but also your belongings. SERVPRO Franchise Professionals understand your family’s furniture, clothing, keepsakes, and other belongings are the very things that make a house a home.

If You Have Questions or Need Help, 
Call Us Today 803-955-0342

Contents Restoration

SERVPRO Franchise Professionals specialize in restoring contents damaged by water, fire, or mold. Their expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. They pretest your belongings to determine what items they can restore to pre-fire condition. They use several methods of cleaning your contents, including:

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe -Effective for items that can’t withstand wet cleaning.
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
• Abrasive Cleaning - Involves agitation of the surface being cleaned.
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning due to fire damage, SERVPRO Franchise Professionals can conduct an organized, efficient move-out of the affected area. A move-out has several benefits, including:

• A quicker remodeling process
• Protecting items from potential damage
• Protecting contents from further on-site damage

When restoration is completed, they will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage. 

Contents Claim Inventory Service

When a fire emergency strikes, the damage can often feel overwhelming. SERVPRO Franchise Professionals can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. They take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding. Learn more about the Contents Claim Inventory Service.

Our Contents Claim Inventory Service:

• Preloss list and value of contents
• Detailed and accurate report
• Better information to settle claims quicker
• Assistance with burden of proof for claims
• Peace of mind when you need it most!

April Showers, Bring More May Showers....

5/16/2018 (Permalink)

Spring is in the air for South Carolina, and with spring, comes spring showers- which may lead to flooding conditions. These tips will help reduce the impact spring floods have on you and your home, before the rainy season begins!

  Identify any existing roof or siding problems:A licensed contractor can inspect your roof for missing shingles and possible leaks and do any repair work if necessary. It’s also a good idea to inspect and reinforce any loose siding, which can quickly rip off during high winds.

Use shredded bark mulch as landscaping material:If you have rock or gravel landscaping, it’s a good idea to replace it with bark, which won’t cause damage if blown around in high winds.

Maintain trees and shrubbery in your yard:Spring is the perfect time to remove dead or weak branches or remove trees that could fall on your home during a storm. Check trees and shrubs regularly to identify potential problems.

Ensure gutters aren’t loose or clogged:Clear your gutters of debris, it can block the passage of water from flowing freely off roofs and away from the home, and make sure they are tightly attached to your house. Strong winds can quickly tear loose gutters from your home and cause damage. Also, it’s important to make sure downspouts are positioned away from your home’s foundation to help prevent basement flooding.

Secure top-heavy furniture:Don’t forget about the inside of your home too. Walk around your house and secure large, top-heavy pieces, such as bookcases, to the wall.

 Install and maintain sump pumps: Sump pumps help to send water away from the home in areas such as basements and below-grade rooms that tend to flood more easily. If you don’t already have one, consider installing a sump pump or investing in a more portable version. If you already have a sump pump, inspect it to make sure it is in good working order and is clear of debris.

 Catalog possessions: Using a digital camcorder or camera, create a home inventory for insurance. Inexpensive digital cameras start at about $100. Although traditional video and photographs are adequate, they can be bulky to carry and may get damaged if left in a flooded home. Digital files can be stored on a small USB drive and kept in your go bag, sent to a friend or relative for safekeeping, or stored on an online backup system.

Get you ducts in a row...

5/16/2018 (Permalink)

Ventilation systems can often be the biggest culprit in poor indoor air quality because many people allow HVAC systems to operate for some time without much attention or upkeep.

Your HVAC system could be circulation odors, dust and other contaminants throughout your home or business. Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which can in turn save you money and give you cleaner air to breathe.

SERVPRO will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. Benefits of serving HVAC unit include:

-Helps to restore peak energy efficiency

-May help to eliminate offensive odors.

-Help reduce the potential for mold growth

For more information on duct cleaning or to set up a written inspection and estimate call

SERVPRO of Lexington today at 803-955-0342.

Hoarding vs. Collecting

5/16/2018 (Permalink)

Hoarding vs. Collecting

Hoarding is not the same as collecting. In general, collectors have a sense of pride about their possessions and they experience joy in displaying and talking about them. They usually keep their collection organized, feel satisfaction when adding to it, and budget their time and money.

Those who hoard usually experience embarrassment about their possessions and feel uncomfortable when others see them. They have clutter, often at the expense of livable space, feel sad or ashamed after acquiring additional items, and they are often in debt.

What Is Hoarding??

The easiest definition of hoarding is when the amount of acquired clutter prohibits functionality in the home. This means that functional areas such as kitchens, bathrooms, bedrooms and dining rooms cannot be used for their intended purpose. There are 5 levels of hoarding, 1 being minor clutter and 5 being blocked rooms, pathways, animal/human waste, limited ingress and egress, etc. Remember level 5 hoarding cases do not happen overnight, so a level 2 or 3 can quickly become a level 5 if proper methods are not utilized to prevent it.

Hoarding affects all types of people, young and old, male and female. The type of clutter that is found within a household often times reflect the interests, hobbies or career of the individual, although sometimes the  type of clutter may seem completely random, also. Either way, the fact of the matter is that the hoarding is affecting the individual’s life, and may be affecting those surrounding them as well. In the end, the hoarder’s lifestyle may be dramatically altered, ranging from a limited social life to being cut off from family and friends as a direct or indirect result of hoarding. This ultimately leads to the hoarder becoming more and more attached to the clutter that surrounds them, relying on their “stuff” for social interaction and comfort. In the case of animal hoarders, this may be truer, with the hoarder finding solace and companionship in their pets.

Types of Hoarders

• ANIMAL HOARDING
• BIBLIOMANIA (HOARDING OF BOOKS) / INFORMATION HOARDER
• SYLLOGOMANIA (HOARDING OF TRASH/GARBAGE)
• LARDER HOARDING (HOARDING OF FOOD)
• RECYCLERS
• COLLECTORS
• SHOPAHOLICS

If you or someone you know has a hoarding situation, give us a call to see if we can help make it “Like it never even happened.”

Tips for Handling a Home Insurance Claim

4/20/2018 (Permalink)

Consider if the damage is worth filing a claim

Your first step should be to wonder, “Do I really need to file a claim for this?” Small home problems are known as “incidentals” by many insurers. These have the same deductible and potential to raise your premiums as a whole home replacement. Making frivolous claims or requesting claims that can't be honored trigger expenses that make claims cost more than they save.

Be familiar with your insurance policy.

Review your policy every year or every time you switch carriers. Look on the “declarations” page to find out the types of incidents that are covered. This page also has the maximum value you can get from a claim. Before filing a claim, take the time to look at your policy and see if your problem is covered.

Know a Licensed and Insured, Reliable Contactor

You'll want only the most reliable contractor to perform repairs on your home after it's damaged. Try to seek one out before anything happens to your house. This will ensure that you get the best work possible when the time comes. You have the right to choose who works in your home. You do not have to use anyone you do not want to.

Use your preferred contractor for a repair estimate

A dependable contractor will be able to make an accurate estimate, then perform the work correctly both on-schedule and on-budget.

Take photos of the Damages

 Your first step after calling your insurer and your contractor should be to begin documenting the damage as-is. Take clear, well-lit photos from as many angles as possible. 

Get in Touch with Your Mortgage Lender

Your mortgage lender will likely be part of the settlement process if you don't own your home in full yet. Ask your lender how they handle insurance claims, many have specific packets they will want filled out to endorse insurance checks. Get that paperwork filled out at soon as possible to speed up the process with the mortgage company.

Be Present During the Adjuster Inspection

After getting a contractor's estimate, be ready to give the adjuster in writing your personal assessment of the damage. You'll help make sure that they do not miss crucial details or underestimate the extent of the necessary repairs.

Leave a Paper Trail

The key to making claims as painless as possible is airtight documentation.

• Make note of relevant phone conversations, or better yet use email to communicate since it's verifiable by both parties
• Save all receipts for expenses
• Never pay in cash, especially for your contract work
• If your policy covers living expenses, save receipts for associated costs while waiting for repairs like hotel rooms, babysitting, etc.
• Document value of existing assets prior to the damage. For example, save your HDTV purchase receipt and your invoice from a flooring replacement
• Obtain a copy of the police report, if applicable

Mold Prevention Tips

3/17/2018 (Permalink)

Mold Prevention Tips

• When water leaks or intrusions occur, act quickly! Wet or damp material that is dried within 24 – 48 hours of the leak, in most cases, will NOT grow mold.
• Remove wet carpet or furniture that cannot be dried within 24 – 48 hours.
• Do not install carpet in areas of water usage such as bathrooms, kitchens, and basements.
• Remove wet clothes from the washer promptly.
• Do not leave damp clothes or towels lying around.
• Keep indoor humidity levels below 60%. The ideal level is between 30 – 50%. Relative humidity can be measured by a moisture or humidity meter, a small and inexpensive instrument available at most hardware stores.
• If you see condensation or moisture collecting on windows, walls or pipes, act fast to dry the wet surface and reduce the moisture or water source.
• Use air conditioners or dehumidifiers to keep humidity low.
• Keep air conditioning drip pans clean and the drain lines free of obstructions.
• Be sure dryers, stoves, heaters and exhaust fans vent to the outside, not into the walls or attic.
• Use a bathroom exhaust fan or open the window when you shower.
• Dry shower walls after a shower.
• When cooking or using the dishwasher, use an exhaust fan or open the window.
• Keep furniture from blocking air returns and vents.
• Dust and vacuum often.
• Remove mold growing in the soil of houseplants.
• Clean and repair gutters regularly.
• Repair any roof leaks as soon as you discover them.
• Make sure the ground slopes away from the building foundation so that water does not enter or pool around the foundation.
• Insulate cold surfaces such as cold water pipes to prevent condensation.
• Repair any plumbing leaks as soon as you find them.
• Use mold-resistant building materials when available.
• Install a vapor barrier in the crawlspace to prevent moisture from the ground.
• Keep the crawlspace and basement well ventilated.
• Ensure that the attic is properly ventilated and properly insulated.

If You See Signs of Mold, Call Us Today – (803) 955-0342

Does Homeowners Insurance Cover Mold?

3/17/2018 (Permalink)

Does Homeowners Insurance Cover Mold?

Homeowners insurance does not usually cover mold damages. Although, there are instances when mold is covered. These instances are generally when the cause of mold is due to an incident that homeowners insurance does cover. For example, if mold has grown due to accidental and sudden pipe burst or if a recent fire has caused mold, your homeowners insurance will likely cover the mold damages. On the contrary, if mold has grown due to improper maintenance practices, such as on-going humidity exposure or a continuous leak, homeowners insurance will not likely cover the damages.

If you believe you may have a mold issue give us  a call today to have one of our experienced technicians come out and access your concerns!! 803-955-0342

Understanding Mold

3/17/2018 (Permalink)

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants and have the potential to cause other health effects. 
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Fire Damage Emergency Tips

3/17/2018 (Permalink)

After any fire damage situation, your primary focus should be safety:

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

Have A Fire or Smoke Damage Emergency? 
Call 803-955-0342

What To Do After A Fire

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls and woodwork.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
• Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Tornado Safety Tips

3/17/2018 (Permalink)

Tornado Safety Tips:

1. Seek shelter in a sturdy building, or a pre-designated shelter. Go to the lowest level of the building, preferably in a basement, and get under a heavy desk or workbench or sit next to the wall and cover your head with your arms/hands. Best bet – have a safe room in the basement.

2. If an underground shelter is not available, move to an interior room/hallway – put as many wall between you and the outside of the building, and stay away from windows. Other possibilities: get into a bathtub or under a bed or sofa.

3. Get out of vehicles – they can easily be tossed around – do not try to outrun a tornado.

4. If caught outside – lie flat on the ground and cover your head with your hands. Remember, in tornado situations debris likes to settle in roadside ditches or other low spots. If heavy rains are falling in the area, ditches and low spots may quickly flood. Therefore, laying down in a ditch may not be your best choice.

5. Be aware of flying debris – most deaths and injuries are caused by flying debris.

6. Manufactured homes (mobile trailers) offer little protection, even if tied down. Leave these for a sturdy shelter before the storm approaches.

7. Do not seek shelter under a highway overpass. Wind blow stronger under the overpass due to the wind-tunnel effect. Additionally, flying debris (glass, wood, metal) can pummel you, and the tornado winds may suck you out from under the overpass anyway.

8. Don’t waste time opening windows and doors to equalize air pressure differences – this is a waste of time and buildings have enough air leakage to equalize air pressure differences anyway. Buildings are more likely to explode after the wind gets inside.

9. The southwest side of the basement isn’t necessarily the safest place to be – vehicles can be pushed into basements – you can still be crushed no matter where you are in the basement. Even the bricks/stones of a fireplace can crash into the basement and crush you!

10. Remember – the tornado can occur before there is a visible funnel cloud. A tornado is nothing more than a violently rotating column of air extending from the ground to the cloud base. You may not be able to see the tornado (can’t see the rotating air) until enough debris and dirt get swept into the vortex, and/or the visible funnel cloud develops all the way to the ground.

11. No place is totally safe from tornadoes (except for a safe room) – if weather conditions come together properly, the tornado will go over or through mountains, lakes, rivers, swamps, marshes, bogs, and through downtown areas that have 1000 foot skyscrapers!

Lightning Safety Tips

3/17/2018 (Permalink)

Lightning Safety Tips:

1. Postpone outdoor activities if thunderstorms are imminent. Lightning can travel 5-10 miles away from the thunderstorm and strike the ground with blue sky overhead. The storm doesn’t have to be overhead in order for you to be struck.

2. Move to a sturdy shelter or vehicle. Do not take shelter in a small shed, under isolated trees, or in a convertible-top vehicle. Stay away from tall objects such as trees or towers or poles.

3. If in your vehicle when lightning strikes – don’t touch a metal surface. You are safer in a vehicle than being outdoors.

4. Remember that utility lines or pipes can carry the electrical current underground or through a building. Avoid electrical appliances, and use telephones or computers only in an emergency.

5. If you feel your hair standing on end – get down into a baseball catcher’s position and plug your ears with your finger tips so if lightning does hit it will not blow your ear drums out. Do not lie flat!

6. 30/30 rule – if the time between lighting and thunder is 30 seconds or less, go to a safe shelter. Stay there until 30 minutes after the last rumble of thunder

Do's and Don't of a Water Damage

3/17/2018 (Permalink)

THE DO’S OF WATER DAMAGE

• Remove as much excess water as possible by mopping and blotting
• Wipe excess water damage from wood furniture after removal of lamps and table top items.
• Remove and prop wet upholstery and pillow cushions for even drying
• Place aluminum foil or wood blocks between furniture legs and wet carpeting
• Turn air conditioning on for maximum drying (in summer)
• Remove Oriental rugs or other colored rugs from wet wall-to-wall carpeting
• Remove valuable paintings and art objects to a safe, dry place
• Open and place luggage, in sunlight to dry, if possible
• Gather loose items, toys, etc. from floors

THE DON’TS OF WATER DAMAGE

• Leave wet fabrics in place; dry as soon as possible. Hang furs and leather goods to dry separately at room temperature
• Leave books, magazines or other colored items on wet carpets or floors
• Use a standard vacuum to remove water
• Use TVs or other major appliances while standing on wet carpets or floors, especially not on wet concrete floors
• Turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water

We sincerely hope these experiences never happen to you but if they do we are standing by to help, 24 hours a day/7 days a week, and can be reached at 803-955-0342.

The Water Damage Restoration Process

3/17/2018 (Permalink)

SERVPRO Franchise Professionals have the expertise and equipment to quickly restore your property to pre-water damage condition. They use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end.

Have Water Damage?
Call Today 803-955-0342

Every water damage event is a little different, and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

When you call, our representative will guide you through several questions that will help the SERVPRO Franchise Professional respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

Step 2 - Inspection and Water Damage Assessment

They carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

Step 3 - Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. The SERVPRO Franchise Professionals start this process as soon as possible to minimize further damage and to help prevent mold growth.

Step 4 - Drying and Dehumidification

After the bulk of the water has been removed, SERVPRO Franchise Professionals use specialized equipment to target the water that’s harder to access. They use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

Step 5 - Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. SERVPRO Franchise Professionals can clean restorable items using a number of specialized cleaning techniques. They also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

Step 6 - Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

Do's and Don't of a Water Damage

3/17/2018 (Permalink)

THE DO’S OF WATER DAMAGE

• Remove as much excess water as possible by mopping and blotting
• Wipe excess water damage from wood furniture after removal of lamps and table top items.
• Remove and prop wet upholstery and pillow cushions for even drying
• Place aluminum foil or wood blocks between furniture legs and wet carpeting
• Turn air conditioning on for maximum drying (in summer)
• Remove Oriental rugs or other colored rugs from wet wall-to-wall carpeting
• Remove valuable paintings and art objects to a safe, dry place
• Open and place luggage, in sunlight to dry, if possible
• Gather loose items, toys, etc. from floors

THE DON’TS OF WATER DAMAGE

• Leave wet fabrics in place; dry as soon as possible. Hang furs and leather goods to dry separately at room temperature
• Leave books, magazines or other colored items on wet carpets or floors
• Use a standard vacuum to remove water
• Use TVs or other major appliances while standing on wet carpets or floors, especially not on wet concrete floors
• Turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water

We sincerely hope these experiences never happen to you but if they do we are standing by to help, 24 hours a day/7 days a week, and can be reached at 803-755-9774.

The Truth About Mold

3/7/2018 (Permalink)

Mold on a wall at a home in Lexington, SC.

Mold occurs naturally throughout the environment both indoors and outdoors. In fact, mold spores could be found in nearly every structure in the United States regardless of how new or clean the structure is. That’s because mold in normal amounts is no more dangerous than dust or pollen. Even through some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold or exposure to molds may present health concerns for some people. If there is an ongoing moisture problem in your office, your home or in your customer’s home it is important to be alert for:

-The presence of visible mold.

– Strong, musty odors which may indicate mold is present

-Any evidence of past moisture problems that might have caused mold growth

These conditions may require the expertise of a qualified Indoor Air Quality/ Environmental Professional to inspect the building for mold growth and water damage problems. If you think you or your customer might have a mold problem, check out our website for more information or give us a call: 803955-0342.

Sewage Emergency

3/7/2018 (Permalink)

Sewer backups are a common biohazard that can affect  businesses. Water from sewer backups should be considered very dangerous. The water is unsanitary and may contain bacteria and viruses that could cause serious illness.  SERVPRO of Lexington has the training, protective gear, and specialized equipment necessary to safely clean and restore this type of contamination.

There are three types of contaminated water, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

• Category 1: Clean water- Clean water is from a clean source, such as a broken pipe, or other water source. If clean water is left untreated, allowing bacteria to grow, it quickly can turn to category 2 or 3.
• Category 2: Gray water- Gray water has significant amounts of contaminants that could cause illness. Category 2 water may come from washing machine overflow, toilet overflow with some urine, or a dishwasher overflow.
• Category 3: Black water- Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding, or any type of natural disaster. Black water should always be handled by trained professionals.

What to do after a Contamination:

1. Stay out of affected areas.
2. Call emergency service personnel if the situation is life-threatening.
3. Flood water can contain sewage, pesticides, and other contaminants.
4. Only do activities that are safe for you to perform.
5. Treat all bodily fluids as if they are contaminated.
6. Turn off the HVAC system if there is sewage damage.

What Not to do after a Contamination:

1. Don’t leave wet fabrics in place.
2. Don’t leave books, magazines, or other colored items on wet carpet or floors.
3. Don’t use your household vacuum to remove water.
4. Don’t use television or other household appliances.
5. Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where the ceilings are sagging.

Sewage backups and dark water intrusions are more than nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. When you have a water damage, don’t leave your property to chance, call  of SERVPRO of Lexington, we will remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Employee Appreciation Day!!

3/6/2018 (Permalink)

Our employees enjoying our cookout!!!

March 2nd was Employee Appreciation Day. We had a great cookout with all of our employees. We even broke out the prize wheel for everyone to take a spin. :)

Congratulations to our SMR

3/6/2018 (Permalink)

Congratulation Phil!!

We want to give a big shout out to our SMR Phil Demery for winning Ambassador of the Year at the Lexington Chamber Awards Luncheon. We are so lucky to  have Phil on our team!!!

How To Put Out the Grease Fire You Might Have Started

3/6/2018 (Permalink)

How To Put Out the Grease Fire You Might Have Started
1. Turn off the source of heat. Typically, this means turn off the stove your pot or pan is sitting on. If the dial is on the back of the stove, avoid reaching directly over the fire while you do so.
2. Cover with a metal lid or another pot, pan, or even cooking sheet. The idea is to remove as much oxygen as possible from the flame.
3. If you cannot get something on it to cover, throw on baking soda (tons of it) or salt.
4. Use a Class B fire extinguisher as your last resort. If you are unsure of what that is, it is better to simply follow the next step and forget this one.
5. If the fire is taking too long to contain or is larger than you feel comfortable dealing with, get out of the house. Shut the door on your way out to help keep the fire contained, and once you are a safe distance away, call 911.

In order to keep yourself and the rest of your property safe, do not do the following:

1. Use water or any fabrics to put out a grease fire. 
2. Use baking powder or any powders that looks like baking soda or salt. They might look the same on the outside but are made of different chemicals and can lead to a less-than-fun chemistry experiment.
3. Try to move the flaming pot or pan.

As much as you may want to save the cosmetics of the kitchen, safety is always more important than easy fire cleanup. The steps above may help you put the grease fire out sooner and with less damage, but if you have any doubts, you should always follow step #5 first and seek the help of professionals at SERVPRO of Cayce, West Columbia, and Lexington at 803-755-9774

Commercial Building Fires

3/6/2018 (Permalink)

Top Causes of Commercial Building Fires

To reduce the risk of fire in your commercial workspace, it’s important to know the top causes of fires and take the appropriate steps to reduce the risk. Below we cover the top causes of fire in commercial and office spaces.

Electrical Fires

Electrical fires are common in office spaces, data centers, and server rooms where faulty electrical equipment, frayed wires, and overloaded plugs can easily cause fires. Hot running equipment like computers and heavy industrial equipment can also easily cause a fire by running too hot.

To prevent electrical fires, you can take several preventive steps. One step is not to overload electrical sockets. While an overloaded power socket could trip your breaker and cut off the power, it could also cause sparks that could catch papers or carpet or other combustible materials on fire.

If you use an extension cord, be sure to check it for any frays or damage. Never use a damaged extension cord as it can cause a short and start a fire. If you are using equipment that can get very hot, make sure they are well ventilated and that they aren’t dusty or dirty. Dust is highly combustible and can easily start a fire if a spark occurs in your equipment.

Flammable & Combustible Materials

Many Fort Mill businesses use flammable liquids and materials in their commercial spaces. It’s important to always store any flammable liquids in their proper storage containers. It’s even more important to make sure they are completely sealed as the vapors are what usually cause a fire.

If flammable liquids and materials aren’t sealed, vapors can build up in the space where they are stored. If a spark from turning on a light or from static occurs, this could not only cause a fire but an explosion.

Train your staff on how to properly store, use, and dispose of any flammable liquids and/or materials. If flammable liquids are spilled, make sure you properly clean them up as well as ventilated the space where they were spilled. Remember that it’s the vapors that are most dangerous.

Human Error

We all make mistakes, unfortunately, some mistakes can cause fires. Improper use of equipment, spilled liquids on electrical equipment, forgetting to turn off heat generating equipment, and mishandling flammable liquids are just a few ways that mistakes by your staff can lead to fires.

While mistakes will be made, you can reduce common ones by training your employees on the dangers of fire in the workplace. Common practices like never leaving food cooking in the microwave or on the stove unattended. Unplugging space heaters before leaving the office. Not placing drinks where they could spill on electronics. And if a fire should occur, it’s important to educate your employees on what to do.

General Negligence

Negligence isn’t the same as human error. Negligence in the workplace is not following proper safety procedures. Negligence can occur throughout your Fort Mill business. Improperly storing and sealing flammable liquids can cause a fire. Storing papers and flammable materials too close to heat generating equipment can cause a fire. Blocking ventilation of electronic equipment like computers can cause them to overheat and start a fire. Not properly disposing of cigarette butts can quickly lead to a fire.

Reducing the chances of fire caused by general negligence, and an understanding of potential risks, teaching your staff to work according to safety procedures can help. If you don’t have standard operating procedures for your work, you may want to create some. Standard operating procedures can include ways to reduce the risks and how to avoid them.

Arson

The last common cause of business fires is arson. While it may seem like arson from vandals seems unpreventable, you can take steps to reduce the chance of it occurring. Make sure your business is properly lit at night to discourage vandals from approaching your business.

If you have areas of the business that are hidden by bushes or trees, you may want to consider trimming them back. Surveillance cameras in areas that have little traffic can help keep trouble at bay.

Commercial Fire Damage? Call Us Today –(803)955-0342

Commercial Water Supply Lines

3/6/2018 (Permalink)

The water supply line to your commercial property is vital for ensuring you have a clean business that your customers will want to visit. Unfortunately, sometimes accidents happen. If your water supply line bursts, you could find yourself with a large mess to take care of. Use these tips to help you get through the pipe burst cleanup process.

Shut Off the Water Supply

The first thing you need to do when you notice a burst pipe is to shut off the water supply. This may be found in several areas:

• Near the sink

• Behind the toilet

• In a basement or utility space

• At the main valve near your water meter

Clamp the Pipe Shut

Next, you’ll need to close off the burst in the pipe. Do this by applying a repair clamp to the area. While each package will have its own instructions, the process typically includes adding a rubber sleeve to the leak and then bolting a clamp over the sleeve. If you do not have a repair kit, you can use rubber from an inner tube or similar item with an adjustable hose clamp. This is only a temporary fix, so be sure to call a professional plumber as soon as you clamp the pipe to stop supply line leaking.

Have Questions? Call Today – (803)955-0342

Commercial Building Restoration Services

We are available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage. We are also your business’s best resource for mold remediation.

Fire Safety Tips

3/6/2018 (Permalink)

Though some fires are unavoidable acts of nature or unpredictable accidents, many fires in the home and workplace are avoidable. The following tips, courtesy of the National Fire Protection Association, can help reduce the likelihood of a fire in your business or home.

-Watch your cooking

Stay in the kitchen if you are frying, grilling or broiling food.

-Give space heaters space

Keep space heaters at least three feet from anything that can burn.

-Smoke outside

If you must smoke inside, have sturdy, deep ashtray. Never smoke in bed.

-Keep matches and lighters out of reach

Keep matches and lighters in high cabinets, preferably under a child lock.

-Inspect electrical cords

Replace cords that are cracked, damaged, have broken plugs or have loose connections.

-Be careful when using candles

Keep candles at least one foot from anything that can burn . Blow them out before you leave the room or go to sleep.

-Have a fire escape plan

Make a fire escape plan and practice it at least twice a year.

-Install smoke alarms

Install alarms on every level of your office  or home and inside bedrooms. Interconnect them so they all sound at once.

-Test smoke alarms

Test alarms once per month. Replace batteries once per year or as needed.

-Install sprinklers

Sprinklers can help maintain and sometimes even extinguish fires, giving  your local Fire Department a better chance of saving your property.

Types of Smoke

3/6/2018 (Permalink)

Fire damages are complex due to the unique nature of different types of smoke. Some things you may not know about smoke.

-Hot smoke migrates to cooler areas and upper levels of a structure.

-Smoke flows around plumbing systems, using holes around pipes to go from floor to floor.

-They type of smoke may greatly affect the restoration process.

-Once at a fire scene, a SERVPRO Professional tests the soot to determine which type of smoke damage occurred.

Types of Smoke:

Wet Smoke Residues: result from smoldering fires with low heat. Residues are sticky and smeary with a pungent odor. Smoke webs can be difficult to clean.

Dry Smoke Residues: result from fast burning fires at high temperatures. Residues are normally dry, powdery, small, nonsmeary smoke particles.

Protein Residues: are virtually invisible residues that discolor paints and varnishes. They have an extreme pungent odor.

Fuel Oil Soot:  occur when furnaces puff back, distributing fuel oil soot.

Other Types of Residue: include tear gas, fingerprint powder and fire extinguisher residues, all requiring cleanup.

Home damaged from frozen pipes in Lexington County, SC

2/7/2018 (Permalink)

Pictures of home damaged after frozen pipes busted.

When Storms or Floods hit Lexington, SERVPRO is ready!

SERVPRO of Lexington specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Lexington, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (803)955-0342

Frequently asked flu questions!

2/7/2018 (Permalink)

Be careful this flu season!

What should I do to protect myself from flu this season?
CDC recommends a yearly flu vaccine for everyone 6 months of age and older as the first and most important step in protecting against this serious disease.

In addition to getting a seasonal flu vaccine, you can take everyday preventive actions like staying away from sick people and washing your hands to reduce the spread of germs. If you are sick with flu, stay home from work or school to prevent spreading flu to others. In addition, there are prescription medications called antiviral drugs that can be used to treat influenza illness. Visit What you Should Know About Flu Antiviral Drugs for more information.

What should I do to protect my loved ones from flu this season?
Encourage your loved ones to get vaccinated. Vaccination is especially important for people at high risk for developing flu complications, and their close contacts. Also, if you have a loved one who is at high risk of flu complications and they develop flu symptoms, encourage them to get a medical evaluation for possible treatment with flu antiviral drugs. These drugs work best if given within 48 hours of when symptoms start. CDC recommends that people who are at high risk for serious flu complications and who get flu symptoms during flu season be treated with flu antiviral drugs as quickly as possible. People who are not at high risk for serious flu complications may also be treated with flu antiviral drugs, especially if treatment can begin within 48 hours.

Do some children require two doses of flu vaccine?
Yes. Some children 6 months through 8 years of age will require two doses of flu vaccine for adequate protection from flu. Children in this age group who are getting vaccinated for the first time will need two doses of flu vaccine, spaced at least 28 days apart. Children who have only received one dose in their lifetime also need two doses. Your child’s doctor or other health care professional can tell you if your child needs two doses of flu vaccine. Visit Children, the Flu, and the Flu Vaccine for more information.

What can I do to protect children who are too young to get vaccinated?
Children younger than 6 months old are at high risk of serious flu complications, but are too young to get a flu vaccine. Because of this, safeguarding them from flu is especially important. If you live with or care for an infant younger than 6 months old, you should get a flu vaccine to help protect them from flu. See Advice for Caregivers of Young Children for more information. Everyone else who is around the baby also should be vaccinated. Also, studies have shown that flu vaccination of the mother during pregnancy can protect the baby after birth from flu infection for several months.

In addition to getting vaccinated, you and your loved ones can take everyday preventive actions like staying away from sick people and washing your hands to reduce the spread of germs. If you are sick with flu, stay home from work or school to prevent spreading flu to others.

Storm Damage in a Lexington, SC. Home

8/1/2017 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Lexington, SC.

 When Storms or Floods hit Lexington, SERVPRO is ready!

SERVPRO ofLexington specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Lexington, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (803)955-0342

Mold Infestation in Lexington, SC.

7/19/2017 (Permalink)

Moisture that was left undetected, caused a mold infestation in this crawl space in a Lexington, SC. home. This before picture shows some of the mold damage that was affecting the crawl space. 

SERVPRO of Lexington was called in to clean up and treat the mold problem. The customer was very pleased that we were able to restore their home to normal. 

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (803) 955-0342

Storm Damage in a Lexington, SC. Home

7/18/2017 (Permalink)

A recent storm caused this Lexington, SC. home to have a water damage in their home. This before picture shows some of the damage that was caused by the flooding. 

SERVPRO of Lexington was called to clean up the aftermath! The owner was thrilled that we were able to restore their home to normal. 

SERVPRO ofLexington specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Lexington, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (803) 955-0342

When Storms Hit Lexington, SERVPRO is Ready!

7/10/2017 (Permalink)

 When Storms or Floods hit Lexington, SERVPRO is ready!

SERVPRO ofLexington specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Lexington, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (803)955-0342

Lexington 24 Hour Emergency Water Damage Service

7/10/2017 (Permalink)

Lexington 24 Hour Emergency Water Damage Service

SERVPRO of Lexington is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (803)955-0342

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lexington has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

Save A Life And Give Blood

7/3/2017 (Permalink)

Save A Life and Give Blood

Donating blood is one of the greatest gifts that you could give yourself and someone in need. According to the American Red Cross, “Every two seconds someone in the U.S needs blood.”

On July 13, from 2- 7, the Greater West Columbia Chamber is partnering with the American Red Cross for a blood drive. Consider joining and potentially saving many lives.

Here are some great reasons to give blood:

• It helps in reducing risk of damage to liver and pancreas.
• Donating blood may help in improving cardiovascular health and reducing obesity.
• Donating blood can help in treating patients suffering from cancer, bleeding disorders, chronic anemia associated with cancer, sickle cell anemia and other hereditary blood abnormalities.
• Regular blood donation may help in reducing iron overload.

So, now that you know some of the great benefits of giving blood, why not join the Greater West Columbia Chamber for their blood drive? Here is the link for more information: http://www.cwcchamber.com/

Tornado Basics

7/3/2017 (Permalink)

Tornado Basics

Tornadoes have caused a lot of destruction in many towns, such as the devastating tornadoes that hit Joplin, Missouri, on Sunday May 22, 2011. Although, we cannot prevent a tornado, we can be more knowledgeable of what a tornado is and the signs of a tornado coming.

 Tornadoes are considered nature’s most fierce storms and is formed from a violently narrow rotating column of air that extends from the base of a thunderstorm to the ground. Before a tornado hits, the wind may die down and the air may become very still. A tornadoes location may be marked by a cloud of debris even if the funnel is not visible.  

 Tornadoes may cause devastating fatalities and damage to many homes and neighborhoods in the matter of seconds.

According to the National Severe Storms Laboratory (NSSL), “About 1,200 tornadoes hit the U.S yearly.”

Tornadoes are most likely to be seen during May into early June for the Southern Plains and for the Northern plains and upper Midwest, tornadoes are more likely to be seen in June or July. Although, these are the peak tornado seasons, tornadoes can happen at any time of the year. Tornadoes can also happen at any time of the day or night, but are most likely to hit between 4-9 p.m.

Key Terms:

Tornado Watch: the conditions are favorable for a tornado.

Tornado Warning: a tornado has been reported, you should seek shelter.

Air Pressure: is the weight of a column of air that extends from the ground to the top of the atmosphere.

Funnel Cloud: a rotating column of wind that has not touched the ground (funnel clouds are called tornadoes when they reach the ground).

Multi-Vortex Tornado: a tornado that has two or more vortices that circle the center of a larger tornado.

Tornado Alley: an area in the United States where tornadoes are more likely to develop.

For more information on tornado safety and what to do in case of a tornado please visit https://www.weather.gov/ctp/TornadoSafety .

Grill Safety

7/3/2017 (Permalink)

Happy Grilling!

Grill Safety

One of my all-time favorite things about summer is being able to fire up our grill and have a cookout, with our friends and family. If your family is anything like mine, we have a large group, and the one thing that we don’t want to have to worry about is someone getting hurt. That is why being knowledgeable about grill safety is so important!

The Do’s and Don’ts of grill safety:

Do:

• Keep your grill at least ten feet away from your house.
• Make sure to keep your grill clean.
• Always check for gas leaks.
• Make sure to keep decorations or anything that may be flammable up away from your grill.
• In case of flare-ups, it is a good to keep a spray bottle of water near your grill.
• Always keep a fire hydrant nearby.

Don’ts:

• Never turn your gas on when the lid is shut.
• Do not leave your grill unattended.
• Never use your grill inside your home.

Now that you know a few do’s and don’ts of grilling, here is a great recipe for you to enjoy with your loved ones: http://www.spendwithpennies.com/grilled-bacon-jalapeno-poppers/ :) 

Emergency Ready Profile

6/26/2017 (Permalink)

Make sure your business is prepared for whatever may happen!

Emergency Ready Profile

It is estimated that up to 50% of businesses that close due to a disaster, such as a fire or flood, never reopen. Of the businesses that do survive, the overwhelming majority of them had a preparedness plan in place. Preparation is key for making it through any size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan is not when the event happens, but well before it happens. By creating a plan and being prepared, you can reduce interruption and get back to business. 

The SERVPRO Emergency READY Profile (ERP) is a tool that can help prepare your business for anything that may happen. The SERVPRO Emergency READY Profile serves as a quick reference document, detailing important building and contact information. It can be an ideal supplement to any existing emergency preparedness plan. Rather than simply reacting to a disaster, be proactive by establishing a relationship with a restoration company. SERVPRO of Cayce/ West Columbia and Lexington is a leader in fire and water damage response and can help you get your property back in working order. 

Advantages of the SERVPRO Emergency READY Profile: 

- A no cost assessment of your facility. 

- A concise Profile Document that contains only the critical information needed in the event of an emergency. 

- A guide to help you get back into your building following a disaster. 

- Establishes SERVPRO of Cayce/ West Columbia and Lexington as your disaster mitigation and restoration provider. 

- Identification of the line of command for authorizing work to begin.

- Provides facility details such as shut-off valve locations, priority areas and priority contact information. 

Don't wait until disaster strikes. Contact SERVPRO of Cayce/ West Columbia and Lexington and be "Ready for whatever happens." 

We Are IICRC Certified

6/26/2017 (Permalink)

SERVPRO of Cayce/ West Columbia and Lexington is IICRC Certified.

 We Are IICRC Certified 

SERVPRO of Cayce/ West Columbia and Lexington is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Cayce/ West Columbia and Lexington

SERVPRO of Cayce/ West Columbia and Lexington specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our Crew: http://www.SERVPROlexingtonsc.com/employee-photos 

Summer Sun Safety

6/26/2017 (Permalink)

Summer is fun when you and your family are protected from the sun!

Summer Sun Safety

Whether you are planning a vacation or simply staying home to play in the sunshine this summer, you should protect your skin. The sun can damage your skin, hair, and eyes so don't forget to protect you and your family from the harmful rays of the sun. 

- 1 oz. of sunscreen should be applied to your entire body. You should reapply every two hours. 

- Only broad spectrum sunscreens of SPF 15+ can protect skin from harmful UVA and UVB rays.

- The sun's rays are the strongest between 10 a.m.-4 p.m. So limit your time in the sun between these hours.

- It only takes ten minutes for a babies skin to burn, if possible keep babies out of the sun.

-  Sunscreen is only one level of protection against the sun, add clothing, hats, or sunglasses for added protection. 

Restoring Your Lexington Commercial Property After A Water Damage Event

6/20/2017 (Permalink)

Commercial Water Damage Events Present Unique Challenges.

Restoring Your Lexington Commercial Property After A Water Damage Event

Flooding and water damage events at Lexington commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Lexington

SERVPRO of Lexington specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew: http://www.SERVPROlexingtonsc.com/employee-photos 

Restoring Your Lexington Commercial Property After A Fire Damage Event

6/20/2017 (Permalink)

Commercial Fire Damage Events Present Unique Challenges.

Restoring Your Lexington Commercial Property After A Fire Damage Event

Fire and smoke damage events at Lexington commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small fire cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Lexington

SERVPRO of Lexington specializes in the cleanup and restoration of commercial and residential property after a fire or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Lexington Home Have A Mold Problem?

6/20/2017 (Permalink)

In Lexington, mold can spread through a home in as little as 48 hours.

 Does Your Lexington Home Have A Mold Problem?

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (803)955-0342

Lexington 24 Hour Emergency Water Damage Service

6/20/2017 (Permalink)

SERVPRO of Lexington provides 24 hour fire and water damage restoration service in Lexington, Sc.

 Lexington 24 Hour Emergency Water Damage Service

SERVPRO of Lexington is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (803) 955-0342

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lexington has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Lexington

SERVPRO of Lexington specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 Meet Our Crew: http://www.SERVPROlexingtonsc.com/employee-photos 

Water Damage in Lexington, SC.

6/20/2017 (Permalink)

This water damage was caused by a leak.

A pipe leak in the bathroom caused this property in Lexington to flood. This before picture shows the water that was left after the water was stopped. 

SERVPRO of Lexington was called in to clean up the aftermath! The owner was thrilled that we were able to quickly and completely restore their property. 

Call SERVPRO of Lexington when you experience a water damage- (803) 955-0342

When your Lexington home has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Lexington uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Hurricanes and Their Categories

6/19/2017 (Permalink)

Hurricanes and Their Categories

Category 1: There will be very dangerous winds that could produce some damage. (Winds- 74-95 mph.)

Although, category 1 storms aren’t as severe as a category 3, it should still be considered dangerous. The winds will be very strong causing buildings to have damage to their roof, siding, and gutters. Extensive damage to power lines and poles can result in power outages that could last several days.

Category 2: There will could be extensive damage due to extremely dangerous winds. (Winds- 96-110 mph.)

In a category 2 the winds are much stronger, which could cause extreme damage to your property, such as, major roof and siding damage. Trees could snap or be uprooted and cause road blocks. Power loss is could last from several days to weeks.

Category 3: Devastating damage will occur. (Winds- 111-129 mph.)

Hurricanes reaching category 3 and higher are considered to be major because of their potential for significant loss of life and property damage. Your property may sustain major damage. Until the storm passes, electricity and water will be unavailable for several weeks.

Category 4: Catastrophic damage is expected. (Winds- 130-156 mph.)

Buildings and homes may have severe damage with the loss of the roof and some exterior walls. Trees will be snapped or uprooted and power poles will be down, causing residential areas to be isolated. Power outages will last weeks to possibly months.

Category 5: Catastrophic damage is expected. (Winds- More than 157 mph.)

There is more of a chance that most homes will be destroyed. There will be a considerable number of fallen trees and power poles. Most of the community may be uninhabitable for weeks or months.

Looking to for more information on Hurricanes:

Storm Information: National Hurricane Center- http://www.nhc.noaa.gov/

American Red Cross- http://www.redcross.org/get-help/prepare-for-emergencies/types-of-emergencies/hurricane

FEMA- https://www.fema.gov/

             https://www.ready.gov/

Photo Credit: https://weather.com/safety/hurricane/news/saffir-simpson-hurricane-wind-scale

Content Credit: S.C. Emergency Management Division

Home Emergency Tips: Fire and Smoke Damage

6/19/2017 (Permalink)

If you experience fire or smoke damage, call SERVPRO of Cayce/ West Columbia and Lexington at: (803) 755-9774.

Home Emergency Tips: Fire and Smoke Damage

Your home is a place to relax, play and enjoy spending time with your family. Our home is also where we spend a good bit of our time, which is why we are going to talk about some simple steps to minimize the risk of getting hurt. Below are some helpful tips to prevent serious injuries that are often completely preventable.

What to Do in case of fire or smoke damage:

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
• Blow or brush vacuum loose soot particles from upholstery, drapes and carpets.
• Place clean towels or old linens on rugs, upholstery and carpeted traffic areas.
• Clean and protect chrome on kitchen and bathroom faucets, trim and appliances with light coating of Vaseline or oil.
• If electricity is off, empty freezer and refrigerator completely and prop doors open.
• Wash houseplants on both sides of leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

What Not to Do in case of fire or smoke damage:

• Do not attempt to wash any walls or painted surfaces without first contacting your SERVPRO professional.
• Do not attempt to shampoo carpet or upholstered furniture without first consulting your local SERVPRO professional.
• Do not attempt to clean any electrical appliances, TV’s, radios, etc. that may have been close to fire, heat or water without first consulting an authorized repair service.
• Do not use any canned or packaged foods or beverages that may have been stored close to fire, heat or water- they may have been contaminated.
• Do not turn on ceiling fixtures if ceiling is wet. The wiring may be wet or damaged.
• Do not send fabrics to an ordinary dry cleaner- improper cleaning may set the smoke odor.

For more advice on what to do after a fire or smoke damage, contact SERVPRO of Cayce/ West Columbia and Lexington at: (803) 755-9774.

keeping that Office Clean Checklist:

6/19/2017 (Permalink)

If you need further cleaning, Call SERVPRO of Cayce/ West Columbia and Lexington at: (803) 755-9774.

Keeping that Office Clean Checklist:

If you are anything like me, your office sometimes gets the best of you! Well here is a great checklist to help get you started on cleaning, decluttering and getting that office looking and feeling tidy again.

• Clean the bookshelves: Remove all books and belongings off your bookshelf and dust them, starting from the top to the bottom. Don’t forget to dust stuff off before placing them back on the shelf.
• Clean the desk: Dust off any accessories on your desk, with a damp cloth, top to bottom. Make sure to dust off the top and bottom surface of your desk.
• Clean your computer: Working from the top to the bottom, dust the screen and then move to the keyboard. Don’t forget to dust off the printer, fax machine, and any other electronics.
• Dust off any other furniture: Such as filing cabinets, tables, and chairs.
• Vacuum: Move furniture and chairs- vacuum and mop under everything.
• Sanitize your telephone.
• Clean the light fixtures: Dust the light fixtures with an extendable duster or a damp cloth; also, dust-off ceiling fans.
• Clean the windows.
• Clean the curtains or blinds.

Photo Credit: http://www.vaporclean.co.uk/cleaning-services/office-cleaning-services

When Storms or Floods hit Lexington, SERVPRO is Ready!

6/12/2017 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Lexington, SC.

 When Storms or Floods hit Lexington, SERVPRO is ready!

Restoring storm- and flood-damaged properties is the cornerstone of our business. Our highly trained professionals use specialized equipment and advanced training to quickly restore your Lexington property to pre-storm condition. We’re dedicated to responding immediately, which helps to minimize secondary damage.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Lexington, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (803)955-0342.

Does Your Lexington Home have A Mold Problem?

6/12/2017 (Permalink)

In Lexington, mold can spread through a home in as little as 48 hours.

 Does Your Lexington Home Have A Mold Problem?

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (803)955-0342.

Summer = Grilling

6/12/2017 (Permalink)

BACON, PINEAPPLE, CHICKEN KABOBS

Summer = Grilling

Who is enjoying their summer time so far?

I hope you all have had a chance to enjoy a little bit of what the summer has to offer. One of the wonderful things that my family and I like to do to do over the summer is grill out. Thanks to Tablespoon.com here is a great recipe that you and your family are sure to love.

Ingredients:

• Two Large boneless, skinless chicken breasts.
• One large pineapple, cut into 1 ½ inch chunks.
• Two large red bell peppers, cut into 1 ½ inch pieces.
• One large onion, cut into 1 ½ inch pieces.
• Twelve strips of thick cut bacon.

For the Hawaiian Sauce:

• 1 ½ cups of pineapple juice.
• ½ tablespoons cornstarch.
• ½ cup brown sugar.
• Two tablespoons of soy sauce.
• ½ teaspoon of salt.
• Six long skewers.

Instructions:

1. To make the Hawaiian sauce: Combine all ingredients in a medium saucepan and stir until the cornstarch is dissolved. Bring the mixture to a boil, reduce the heat to medium and simmer for 2 minutes. Set-aside until ready to use.
2. Thread the skewers. Weave the bacon around each piece of chicken and pineapple, stick the bell pepper and onion together and weave the bacon around both of those. You'll need two strips of bacon per skewer if using 4 pieces of chicken and 3 pieces each of pineapple, bell pepper and onion. Brush some olive or vegetable oil evenly over each kabob.
3. Preheat the grill to medium high. Grill the kabobs for 10-15, turning a couple of times, until done.
4. Slather with hot Hawaiian sauce and serve immediately.

If you have enjoyed this recipe, please visit http://www.tablespoon.com , for more great recipe ideas!

Restoring Your Lexington Commercial Property After A Water Damage

6/9/2017 (Permalink)

Commercial Water Damage Events Present Unique Challenges.

Restoring Your Lexington Commercial Property After A Water Damage Event

Flooding and water damage events at Lexington commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Lexington

SERVPRO of Lexington specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Hurricane Preparedness

6/5/2017 (Permalink)

Hurricane Preparedness

Are you prepared for hurricane season? Hurricane Season starts June 1 and lasts until November 30.

No one can predict when a disaster will strike but as we are entering hurricane season, it is always a clever idea to be prepared just in case.

To be prepared each home should have a three-day (72 hour) disaster survival kit for each family member.

Here is a suggested list of survival kit supplies:

• Drinking water:
• The suggested amount for each person is one gallon per person/ per day. You should use unbreakable containers that will not break or decompose.
• Don’t forget to add additional water for mixing formula if you have a young child and don’t forget to have extra water for your pets.
• It is also a promising idea to have extra water for food preparation.

• Water for sanitation use:
• Store extra containers of water to be used for flushing toilets, cleaning, and bathing.

• Non-perishable food: (Bring foods that you know that you and your family will eat even when there isn’t a storm).
• Maintain at least 3-7 days of food for each member of your family.
• Ready to eat canned meats, fruits, and vegetables are great, you don’t necessarily have to heat this stuff up just in case you are without power.
• High energy foods like crackers, granola bars, and trail mix.
• Fresh bread.
• Comfort foods: cookies, hard candy, sweetened cereal, instant coffee, tea bags.
• Food for infants.
• Paper cups, plates, and plastic utensils.
• Aluminum foil.
• Plastic storage containers.

• Sanitation:
• Toilet paper, towelettes, soap, baby wipes, liquid hand sanitizer.
• Liquid detergent.
• Feminine supplies.
• Toothpaste, deodorant, shampoo.
• Garbage bags.
• Bleach, disinfectant.

• First Aid kit: (Assemble a first aid kit for your home and for each car).
• Band-Aids.
• Germicidal hand wipes or hand sanitizer.
• Gloves, Adhesive tape, antibacterial ointment, antiseptic spray.
• Cold packs, scissors, tweezers, rubbing alcohol.
• CPR breathing barrier.
• Safety pins.
• Aspirin, ibuprofen, Benadryl, peroxide.
• (If you are taking any prescription drugs make sure you have at least a 30-day supply).

• Clothing and Bedding: (Include at least one complete change of clothing per family member).
• Sturdy shoes.
• Rain gear.
• Blankets or sleeping bags.
• Hat and gloves.
• Lawn chairs.

• Extra things you may need:
• Wind up battery operated clock.
• Paper and pencil.
• Small sewing kit.
• Map of the area.
• Citronella candles.
• Extra batteries.

For more great tips on how to make sure your family is prepared for a hurricane please visit: www.ready.gov/kit  

Home Safety Checklist

6/5/2017 (Permalink)

Home Safety Checklist:

In honor of home safety month, here is a great checklist thanks to Real Simple, to make sure your home is safe for you and your family.

• Check for frayed wires: Make sure to repair any frayed or loose wires on all electrical devices.
• No cords should run under rugs or doorway.
• Baby proof: place plastic covers all unused outlets.
• Don’t overload any one outlet.
• Examine your outside vents: Vents should be cleared of any kind of obstruction and be sure to check on them after a storm.
• Inspect water heaters annually: Make sure the temperature is set at no higher than 120 degrees and that children stay clear of the water heater.
• Install smoke detectors all throughout your home on each level near any sleeping areas.
• Test your smoke alarms monthly.
• Replace the batteries annually in your smoke detectors.
• Keep a fire extinguisher in your kitchen: be knowledgeable on how to use it.
• Create an escape route that has two exits in case of a fire.

There are so many things that you and your family may do to keep your home safe, for more great tips please visit: www.realsimple.com/home-organizing/organizing/home-safety-checklist

Frozen Strawberry Lemonade

6/5/2017 (Permalink)

Frozen Strawberry Lemonade

I don’t know about you but I am loving this warm weather! Summer is such a fun season, with swimming, cookouts, and lots of fun in the sun, who could not love summer time!?!

Well how about a nice cold refreshing drink to go with those days by the pool. Here is a great recipe for a frozen strawberry lemonade.

Ingredients:

• 1 cup of frozen strawberries.
• 1 Tbsp. Frozen lemonade concentrate.
• ¾ cup of sprite.
• 1 Tbsp. of Sugar.

(This is for 1 serving)

Instructions:

• Add ingredients to your blender and blend thoroughly.
• Serve in a mason jar or any cup to your liking and be ready to be refreshed! ?? Enjoy!!!

Yuck....Sewage!!!

5/30/2017 (Permalink)

Call SERVPRO of Lexington if you have a biohazard at (803)755-9774.

Yuck…. Sewage!!!

Dealing with sewage is not something that anyone wants to be faced with! I know personally, if I did happen to run into a sewage problem, that I would want to call someone that knows what they are doing to best ratify the situation.

Sewage backups are more than nasty and smelly, these damages also introduce harmful microorganisms into your residence. When you have a sewage damage, it is a biohazard, which should be considered very dangerous, as they can pose a serious health risk.

SERVPRO of Lexington, has the training, protective gear, and specialized equipment necessary to safely clean and restore this type of contamination. They will remove the sewage, contaminants, and moisture; to help ensure that the structure is properly cleaned, disinfected, and deodorized.

So, when you have a sewage damage or have questions don’t hesitate to call on SERVPRO of Lexington to help make your sewage damage “Like it never even happened.”

We Clean Draperies...Too!

5/30/2017 (Permalink)

Call SERVPRO of Lexington at (803)755-9774.

WE Clean Draperies… Too!

Did you know that your local SERVPRO cleans drapes?

SERVPRO of Lexington surpasses at cleaning fine fabrics and difficult pieces using wet or dry-cleaning methods as required. We carefully inspect and test fabrics to determine which of our methods is best suited to your materials. We use state-of-the- art equipment designed for cleaning fine textiles.

When considering cleaning your draperies, make certain that they are dry cleaned only. Only a small percentage of materials can be laundered. When you are not certain, call us for advice.

SERVPRO of Lexington offers dry cleaning right in your home, so there is no need to go through the hassle of removing your draperies from your home and hauling them to the cleaners. We insert a specially formulated solvent on your draperies and then extract the chemical, leaving your drapes clean. This special process means no damage or shrinkage to the material.

Call SERVPRO of Lexington for quality cleaning at a reasonable price!!!

Summer Time

5/30/2017 (Permalink)

Have a Great Summer!

Summer Time

Now that school is ending, you might be wondering what you are going to do with your kids?

Sometimes it isn’t easy coming up with ideas to keep the kids busy throughout the entire summer. So, here is a list of ideas that I have come up with to help you keep them active.

• Create a Summer bucket list.

• Have a picnic at the park.

• Start a library summer reading program.

• Go for a swim.

• Go strawberry picking.

• Make strawberry smoothies.

• Go out for ice-cream.

• Go on a bike ride.

• Water balloon baseball.

• Go to a baseball game.

• Make sand or dirt pudding.

• Backyard water fun.

• Visit a splash pad.

• Finger paint.

• Make silly putty.

• Go to the beach.

• Jump rope.

• Go camping.

• Start a garden.

Here are just a few suggestions for you and your kids to enjoy, but with a little bit of imagination and creativity, who knows what your summer will hold. Enjoy!

… And have a great Summer!! ??

Electrical Safety Tips

5/23/2017 (Permalink)

Electrical Safety Tips

Electrical safety is definitely something you do not want to play around with. Messing with electrical hazards could cause burns, shocks and even death. Here is a comprehensive list of tips to consider, thanks to OSHA.

• Assume that all overhead wires are energized at lethal voltages. Never assume that a wire is safe to touch even if it is down or appears to be insulated.

• Never touch a fallen overhead power line. Call the electric utility company to report fallen electrical lines.

• Stay at least 10 feet (3 meters) away from overhead wires during cleanup and other activities. If working at heights or handling long objects, survey the area before starting work for the presence of overhead wires.

• If an overhead wire falls across your vehicle while you are driving, stay inside the vehicle and continue to drive away from the line. If the engine stalls, do not leave your vehicle. Warn people not to touch the vehicle or the wire. Call or ask someone to call the local electric utility company and emergency services.

• Never operate electrical equipment while you are standing in water.

• Never repair electrical cords or equipment unless qualified and authorized.

• Have a qualified electrician inspect electrical equipment that has gotten wet before energizing it.

• If working in damp locations, inspect electric cords and equipment to ensure that they are in good condition and free of defects, and use a ground-fault circuit interrupter (GFCI).

• Always use caution when working near electricity.

For more tips on electrical safety please visit: www.osha.gov/SLTC/electrical/

Fire Safety in the Workplace

5/18/2017 (Permalink)

Fire Safety in the Workplace

No matter the type of business that you are in, fire safety should always be your main concern. Here are a few fire safety tips to consider reinforcing into your daily routine at your workplace.

Fire Prevention:

• Keep your work area free of paper, trash and any other items that can easily catch fire. Clutter contributes to fires by providing fuel and by preventing access to exits.
• Watch your electrical cords, if they are damaged in any way, replace them.
• Don’t overload your circuits.
• Turn off electrical appliances at the end of each day.
• Keep heat producing equipment away from anything that might burn, such as: copiers, coffee makers, and computers.
• Use and store chemicals safely.
• Learn how to properly use a fire extinguisher.

In Case of a Fire:

• Call 911 immediately.
• Close doors when exiting to help limit the spread of smoke and fire throughout the building.
• Never use an elevator.
• Follow the escape plan and meet at a place outside of your building and away from danger. Do a headcount to make sure all your staff has evacuated.

Fire safety is very important, and could save your life. Make sure to discuss with your staff the importance of fire safety. For more information on fire safety in the workplace you can go to:

 https://www.osha.gov/SLTC/firesafety/ .

Lead Poisoning

5/17/2017 (Permalink)

Lead Poisoning

How much do you know about lead poisoning? Could you and your family be at risk? What are things that you should look for if you were to have a lead problem?

Well these may be a few questions that you may have concerns about when you think of lead poisoning.

Lead poisoning occurs when you absorb too much lead by breathing or swallowing a substance with lead in it, such as paint, dust, water, or food. Lead poisoning occurs when lead builds up in the body, often over months or years.

Lead is a highly toxic metal and a very strong poison. Typically lead is found in the paint of old houses and toys but it may also be found in art supplies and contaminated dust.

Lead is more harmful for children because their brains and nervous systems are still developing. Too much lead in a child could cause lasting problems with growth and development, which may affect their behavior, hearing, and learning.

In adults, lead poisoning can damage the brain and nervous system, the stomach, the kidneys, and may cause high blood pressure.

The good news is that Lead poisoning is treatable, and although it is not normal to have lead in your body, a small amount is present in most people.

Common Symptoms of Lead Poisoning:

• Abdominal pain
• Abdominal cramps
• Aggressive behavior
• Constipation
• Sleep problems
• Headaches
• Irritability
• Loss of developmental skills in children
• Loss of appetite
• Fatigue
• High blood pressure
• Memory loss
• Kidney dysfunction

For more information on lead or lead removal please visit: https://portal.hud.gov/hudportal/HUD?src=/program_offices/healthy_homes .

How is the Air Quality in Your Home?

5/8/2017 (Permalink)

How is the Air Quality in Your Home?

When someone says air quality, what do you think about? What does air quality mean to you? Do you really know how the air quality is around you and in your home?

Well it turns out that our air quality inside our homes could be much more hazardous than the air quality outside. Through the years, homes are being built more air tight, to help with heating and cooling costs. Although, this is great for our energy bill, it does not allow our home to air out. When we trap in the hot or cool air, we are also trapping in pollutants and even potentially producing more pollutants.

Our home, which is where the average person spends the most time, is much more susceptible to having the most pollutants. Some of the more obvious pollutants are cleaning chemicals and pesticides. But did you know that pollutants can also come from cooking and bathing?

There are those who are more vulnerable to the indoor air pollution, than others, such as: children, people with asthma, the elderly, and pregnant women, but others could be effected years later, after repeated exposure.

Simple Steps to Improve the air quality in your home:

1. Keep your floors clean. By vacuuming your floor with a vacuum that has a HEPA filter, you can suck up pollen, pet dander, and dust mites. In high traffic areas, vacuum the same spot several times. For best results, vacuum two or more times each week and wash out your filter regularly.

Putting a large floor mat at every door will help keep people from tracking in chemicals and dirt. A door mat reduces the amount of dirt, pesticides, and other pollutants from getting into your home. Also, removing your shoes when you enter your home is another effective way of keeping harsh pollutants out of your home.  

2. Keep your home at a healthy humidity level. Keeping humidity levels around 30% - 50% helps keep dust mites, mold, and other allergens under control. A dehumidifier in the winter and an air conditioner during the summer, will help reduce moisture and will effectively control allergens.

• When cooking or bathing, use an exhaust fan or open a window.
• Don’t overwater your houseplants.
• Fix any leaky plumbing to prevent mold.

3. Don’t smoke in your home. Cigarette smoke contains up to 4,000 chemicals. Smoking in your home can cause drastic effects in the air pollution in your home. If you do smoke, consider smoking outside.

4. Test for Radon. Radon is a radioactive gas, it comes from the natural decay of uranium found in nearly all soils. It can move up through the ground and into your home through cracks and holes in the foundation.

Whether, you have a new or old home, you may still be at risk for radon. If you suspect that your home is at risk for radon, testing is easy and inexpensive. The Environmental Protection Agency offers information on Radon Reduction.

5. Go Natural. Synthetic fragrances in laundry products and air fresheners emit dozens of different chemicals into the air. A simple way to eliminate the harsh chemicals in your home is to look for fragrance free or naturally scented products. To get that fresh scent in your kitchen you can you use fresh lemon or baking soda.

For more valuable information on the air quality in your home please visit www.epa.gov/indoor-air-quality-iaq/improving-indoor-air-quality.

Air ducts/ HVAC System

5/8/2017 (Permalink)

Call SERVPRO of Cayce/ West Columbia and Lexington,and let us get those ducts back in order!

Air ducts/ HVAC system

When was the last time you had your air ducts or HVAC system checked or cleaned? SERVPRO of Cayce/ West Columbia and Lexington, is the right company for the job. We will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns.

If your HVAC system has been operating for some time, without attention, it could be circulating dust, pollen, odor, and other contaminants. Keeping your HVAC system and duct work clean can extend the life of your equipment, which could potentially save you money and give you cleaner air to breathe.

The benefits of servicing your HVAC unit include:

• Helps to restore peak energy efficiency.
• May help to eliminate offensive odors.
• Helps reduce the potential for mold growth.

For more information on HVAC and duct cleaning, call SERVPRO of Cayce/ West Columbia and Lexington today at (803)755-9774.

Homemade Air Freshener

5/8/2017 (Permalink)

Homemade Air Freshener

In honor of us discussing better air quality this month, I wanted to share with you guys a great DIY air freshener, thanks to The Prairie Homestead. It is super simple to make, better for the air, and it really smells great! ??

All you need is:

• ¾ cup of water
• 2 tablespoons of rubbing alcohol
• One of the essential combinations listed below.

1. CITRUS MINT AIR FRESHENER SPRAY

• 10 drops wild orange essential oil
• 8 drops peppermint essential oil

2. SWEET LAVENDER AIR FRESHENER SPRAY

• 10 drops lavender essential oil
• 5 drops chamomile essential oil
• Use 2 tablespoons real vanilla extract in place of the 2 tablespoons of alcohol.

3. SUMMER CITRUS AIR FRESHENER SPRAY

• 5 drops wild orange essential oil
• 5 drops lemon essential oil
• 5 drops lime essential oil
• 5 drops grapefruit essential oil

4. COZY HOLIDAY AIR FRESHENER SPRAY

• 6 drops wild orange essential oil
• 5 drops cassia essential oil
• 5 drops clove essential oil

5. FLOWER GARDEN AIR FRESHENER SPRAY

• 8 drops lavender essential oil
• 5 drops geranium essential oil
• 4 drops grapefruit essential oil

6. HAPPY HOMESTEAD AIR FRESHENER SPRAY

• 5 drops lavender essential oil
• 5 drops lemon essential oil
• 5 drops rosemary essential oil

7. DEODORIZING AIR FRESHENER SPRAY

• 4 drops melaleuca essential oil (aka tea tree oil)
• 8 drops lemon essential oil
• 6 drops eucalyptus essential oil

8. SPICY CHAI AIR FRESHENER SPRAY

• 4 drops cardamom essential oil
• 3 drops cassia essential oil
• 3 drops clove essential oil
• 2 drops ginger essential oil

9. WOODSY AIR FRESHENER SPRAY

• 7 drops white fir essential oil
• 6 drops cedar wood essential oil
• 5 drops frankincense essential oil

10. GET FOCUSED AIR FRESHENER SPRAY

(Ideal for when you’re sitting at your desk and need to concentrate)

• 10 drops peppermint essential oil
• 8 drops rosemary essential oil

Combine in an 8-oz. spray bottle, shake well, and enjoy!!!

Taking Care of Those Hardwood Floors

5/1/2017 (Permalink)

Call SERVPRO of Cayce/ West Columbia and Lexington at (803)755-9774, to get those hardwoods looking great again!

Taking Care of Those Hardwood Floors

Keeping those hardwood floors can definitely be a task that no one wants to be faced with. Unfortunately, your hardwoods must be cleaned and taken care of.

Maintaining your hardwoods is an essential part of protecting your beautiful investment, and once you learn how to maintain them, it will become like second nature.

Here are some helpful tips to help you maintain your beautiful hardwood:

Daily:

At least once a day you should sweep or dry mop your floors. Microfiber mops are great to use because they use static electricity that will help trap the dirt and allergens.

-Always remember when you have a spill, to clean it up right away with a damp cloth!

-Putting throw rugs near doorways and entrances is a wonderful way to avoid all the debris that can scratch up and cause your hardwoods to get dirty.  

Weekly:

Maintaining your cleaning during the week is important, it will help you reach those hard to reach areas that you don’t hit on your daily sweep. Vacuums and wet mops are ideal for reaching those corners and cracks that get missed. Be careful when you use a wet mop, not to use too much water, a fine mist will work great at getting your floors to look clean.

• Water and steam can dull and mess up your hardwoods. Only wet clean your floors every 1-2 months.

• When moving your furniture, it is best to pick the furniture up instead of dragging. Dragging your furniture across hard woods could scratch and damage. Putting stick felt on the legs of your furniture is terrific way to avoid scratches.

• Avoid wearing cleats or high heels on your hardwoods, as they can dent your beautiful floors.

Monthly:

At least once a month you should polish your floors. Polishing is a fantastic way to bring back your woods shine. It helps renew and refresh the finish that protects the hardwood.

• Do not use vinyl or tile cleaning products on wood floors.

• Do not over wax your wood flooring. Avoid wax buildup under your furniture and other light traffic areas by applying wax in these spots every other waxing session.

Yearly:

With all the abuse that we give to our hardwoods, consider giving them a deep clean.

Soil tends to accumulate over time, and eventually you will need professional cleaning to remove this buildup. SERVPRO of Cayce/ West Columbia and Lexington has specialized training in time-tested and industry approved cleaning methods. Also, our exclusive cleaning system allows our professionals to properly clean and restore your floor’s original beauty.

Things to avoid:

• Avoid using water and vinegar. Vinegar and water can dull your wood over time.

• Avoid using Steam cleaners. Steam cleaners put heat and excessive water on your floor, which can lead to cupping and long term damage.

Happy Customers

5/1/2017 (Permalink)

Thank you, From your friends here at SERVPRO of Cayce/ West Columbia and Lexington!

!!!!Happy Customers!!!!

Here at SERVPRO of Cayce/ West Columbia and Lexington, we take immense pride in our customer’s happiness! We love what we do and look forward to making each one of our client’s home or business, “Like it never even happened.”

Without the loyalty that we have established with our customers we would not be where we are today. So, thank you for allowing us to serve you, your family, and your home/ business!

Here is just a couple of things that some of our wonderful clients have said:

“I am so glad we called SERVPRO when we had our unexpected disaster! They turned a hardship into a pleasant experience ! Taylor and his team were always on time and very respectful of my personal time and property!!!”

• Jessica B.

“They were very prompt and courteous and did a great job and did everything they said they would do. This is the second time I have used them. Clay and Sam and the rest of the crew were great!”

• Susan R.

“An amazing company to work with in all areas. Most trustworthy company I have ever worked it. Highly recommend them!”

• Angie H.

How to Clean the Washing Machine

5/1/2017 (Permalink)

How to Clean the Washing Machine

The washing machine is definitely something I take for granted.

I don’t know about you and your home but it appears that I run my washing machine on a daily basis and I tend to forget that, it too, needs cleaning!

Technically, you should clean your washing machine every other week.

Did you know that?!

Well don’t feel bad if you didn’t know because now you do and now you can get that machine looking and smelling brand new again!!!

Ok here is what you will need to get that washing machine looking and smelling great again:

• 1 quart of bleach
• 1 quart of white vinegar

Here are your effortless steps:

1. Fill your washer with hot water.
2. Add 1 quart of bleach and agitate for one minute, let sit for one hour, and then let it finish running that cycle.
3. Fill your washer with hot water.
4. Add 1 quart of white vinegar and agitate for one minute, let sit for one hour, and then let it finish running that cycle.
5. Wipe down the exterior.
6. Enjoy doing laundry in your clean washer ??!!!

Soot? Now What?

4/24/2017 (Permalink)

Soot? Now what?

Did you have a fire???

Did that fire leave you with an awful black mess all over your belongings???

Are you questioning why this has happened and what to do now???

Well hopefully I can help you with your questions and concerns.

So, what is soot damage, anyways?

Well that is a very good question! Soot by definition is, “a black powder that is formed when something is burned.” 

Obviously, we already figured out that the soot came from something that has burned, or we wouldn’t be in this current predicament, now would we!

But seriously, soot is nothing to play with, especially when it is involving your home.

When you have a fire, soot is the carbon particles that become airborne, leaving your property in disarray.

So, there is soot, is it safe to be around?

After you have a fire, you may have lots of emotions going through you right now, and you may be concerned about the soot that has taken over everything and if it is safe for you and your family.

Immediately after a fire, soot residue will settle onto your possessions.

 In certain instances, soot can be very toxic and hazardous to your health.

Soot contains elements of the burned material and during soot removal you should avoid exposure. Exposure to soot residue could be detrimental to your health: causing respiratory distress and other medical emergencies.

Your next thought may be:  to clean or not to clean?

If you are the type of person with patience and the drive to get something done, you may want to try your hand at cleaning your own belongings. Just remember safety always comes first!

It’s important to make sure you have the right protective gear when dealing with soot removal, such as: gloves, protective eye wear, face mask, and protective clothing.

Also, you should make sure you have proper ventilation to help clear the air of any soot and odors. (A box fan in the windows will help).

When cleaning your soot damage home, using soap and water, you should always start with the top of the room and work your way to the bottom of the room, making sure to wipe all knick- knacks along the way.

Additionally, using your vacuum cleaner with a HEPA filter, vacuum your upholstery, lamp shades, and carpet. This prevents the soot from being blown back into the areas you already cleaned.

For your clothing and linens, wash several times in your normal liquid detergent.

If your soot problem is a little too much too handle, you may want to call in the professionals!!! 

SERVPRO of Cayce/ West Columbia and Lexington, will pretest to determine the degree of the damage, and then use the specific equipment and cleaning products required to clean and protect the diverse types of surfaces in your home.

Depending on the amount of soot, SERVPRO of Cayce/ West Columbia and Lexington, may be able to reduce the cost of recovery by cleaning lighter soot deposits found on some surfaces, eliminating the expense acquired with repainting or refinishing.

In other cases, SERVPRO of Cayce/ West Columbia and Lexington, will clean and get your structure prepared to paint, this process allows the paint to better adhere to the surface, as well as deodorize.

Things NOT to do when you have soot damage!

• Don’t attempt to clean any electrical appliances that may have been close to a fire, heat, or water without consulting an authorized repair service.
• Don’t use any canned or packaged food or beverages that may have been stored near the incident.
• Don’t turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.

For more valuable information on soot and fire damage please visit http://www.IICRC.org/what-after-smoke-damage-has-happened-a-140.html or don’t hesitate to call SERVPRO of Cayce/ West Columbia and Lexington!

Why yes, SERVPRO does clean Upholstery!

4/24/2017 (Permalink)

Why yes, SERVPRO does clean upholstery!

You might not know this, (I know I certainly didn’t) but SERVPRO of Cayce/ West Columbia and Lexington cleans upholstery!

They actually clean lots of stuff ?? (Like carpet, drapes, blinds, and upholstery)!

Another thing you might not know is that having your upholstery cleaned at least once a year can extend the life of your furniture. Not to mention it will help rid it of dust, allergens, and help give you back that new couch look!

SERVPRO of Cayce/ West Columbia and Lexington offers several cleaning options to match any type of your upholstery needs, so give us a call so that we may get your fabric looking brand new again!

Homemade Pizza Twists

4/24/2017 (Permalink)

Homemade Pizza Twists

I don't know about your family, but my family absolutely loves pizza! Here is a great recipe to jazz up your pizza night, that I found on Pinterest!

The ingredients are super simple, all you need is: 

• 1 package of Crescents (8 count)


• 1 cup of shredded mozzarella and Parmesan cheese blend. 


• Pepperoni.


• 1 cup of Marinara. 

This would be a fun dish to get the kids involved in:

1. Preheat the oven to 350 degrees. 


2. So that your twists don't stick, line your baking sheet with parchment paper. 


3. Press two crescent triangles together to make a rectangle. 


4. Brush your rectangle crescents with butter.


5. Sprinkle 2 tablespoons of cheese in the center. 


6. Place 3 pepperonis on top of cheese. 


7. Fold each side over to the middle and press the edges together. 


8. Twist your breadsticks and place onto your parchment paper. 


9. Brush with butter. 


10. Bake for 18-20 minutes. 


11. Serve with a side of marinara sauce for dipping. 


12. Enjoy!!! 

Rhythm on The River

4/10/2017 (Permalink)

Rhythm on The River

South Carolina is such a fun place to live and visit- we offer lots of free activities for everyone! One momentous event is the Rhythm on the River.

The Rhythm on the River Concert Series was created by the River Alliance in March 2002 after the opening on the West Columbia Riverwalk Amphitheater that January. The West Metro Chamber of Commerce and Visitor Center took over control of the series in 2004 and continues to produce the series this day. Rhythm on the River is a free concert series on Saturdays from 6 to 9.

There is a lot of fun to be had, so come enjoy yourself at the Riverwalk from April 8^th to May 27^th.

                         Get Directions

 https://www.google.com/maps/dir//33.9941433,-81.0523979/@33.9941433,-81.0545866,17z/data=!3m1!4b1

Severe Weather

4/10/2017 (Permalink)

Severe Weather

Severe weather can happen anytime, anywhere. Approximately 98 percent of all declared disasters are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage. Knowing your risk of severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

An emergency can happen anywhere and anytime and it can happen to you. In an emergency, it is vital to think clearly and react quickly. If an emergency occurs, it is essential for you to know what to do and what not to do. The time to find this out is before an emergency happens.

Once an emergency occurs, do not panic. Emergency information will be broadcast on the Emergency Alert System, on local radio and television stations, the NOAA weather radio and the Cable Interrupt System. But in an emergency, it is up to you to determine what action is appropriate.

THUNDERSTORMS:
Thunderstorms produce many dangerous and severe forms of weather. Lightning, destructive winds, heavy rain and hail can all be products of thunderstorms.

Severe Thunderstorm Watch: the conditions are favorable for severe weather and you should continue normal activity, but monitor weather conditions closely.

Severe Thunderstorm Warning:  you should seek shelter immediately and monitor conditions on the radio or television.

What to Do:

• If you are outside, get into a building, car or bus.
• If you are in the woods, pick a low area under small trees. 
• If you are swimming or boating, get out of the water immediately and onto land as soon as possible. 
• If you are in an open area, head for low ground such as a valley or ravine, or crouch down. 
• If golfing, leave the course as soon as possible and take shelter in the clubhouse.

What Not to Do:

• Do not touch metal objects such as bicycles, fences, golf clubs, and equipment such as lawnmowers. 
• Do not go near trees, poles, hills, clotheslines, overhead wires, metal pipes, or water.
• If in a group, do not huddle -- but spread out. 
• Do not use the telephone except in an emergency. 
• Do not take a shower or bath.

TORNADOES:
Tornadoes are violent storms with spiraling high-speed winds. Tornadoes are usually accompanied by hail, severe thunderstorms and wind. The noise of a tornado has been described as a roaring sound -- like a train far away.

A Tornado Watch: there is a possibility of one or more tornadoes in your area. Continue normal activity but monitor weather conditions closely.

A Tornado Warning: a tornado has been sighted and may be approaching -- seek shelter immediately.

When a tornado threatens, immediate action can save your life!

• Stay away from windows, doors and outside walls. Always protect your head!
• In homes and small buildings, go to the basement or to an interior part of the lowest level -- take shelter in closets, bathrooms or interior halls away from windows. Get under something sturdy or lie in the bathtub and cover yourself with a blanket. 
• In schools, nursing homes, hospitals, factories, shopping centers and malls, go to pre-designated shelter areas. Interior hallways on the lowest levels are best. Stay away from exterior glass doors. 
• In high-rise buildings, go to interior, small rooms or hallways on the lowest floor possible with no windows. If you can see outside, you are not safe. 
• In vehicles or mobile homes, vacate and go to a substantial structure. If there is no shelter nearby, lie flat in the nearest ditch, ravine or culvert with your hands shielding your head and neck. 

Contact SERVPRO of Cayce/ West Columbia and Lexington for more readiness tips and tools, including SERVPRO’s Emergency READY Profile (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster.

Tie Dye Easter Eggs

4/10/2017 (Permalink)

Tie Dye Easter Eggs

It’s that time of year again, time to get things prepared for Easter! Here is a fun idea to do with your little one’s as you decorate those eggs. Enjoy! Happy Easter!

Ingredients

• Hard Boiled Eggs
• Food Coloring
• Paper Towel
• Water Spray Bottle
• Tiny Elastics or Twist Ties
• Table Fan

Instructions

1. Tear apart the paper towels into small rectangles. Place a cool, dry egg in the middle of the paper towel.
2. Wrap the paper towel up and around the egg so it's completely covered. Twist the top of the paper towel so it's tight against the egg and secure it with a tiny hair elastic or a twist tie.
3. Wearing rubber gloves, gently squeeze drops of food coloring directly onto the paper towel wrapped egg (3 or 4 drops at a time), leaving some white space between each color. Repeat until there are large food coloring dots around the whole egg.
4. Using a spray bottle, gently spray a small amount of water into the center of each food coloring dot. Keep spraying until the colors bleed and there is no more white space. The less water you spray, the brighter the colors on the egg will be.
5. Gently squeeze the wet paper towel wrapped egg over the sink to drain any excess water. Even if there's no extra water, gently squeeze the egg to make sure the color on the paper towel transfers to the egg.
6. Place the wet, paper towel wrapped eggs in a baking dish. Point a table fan at the eggs and allow them to dry for 3 to 4 hours. (Without a table fan, you'll have to wait overnight for them to dry).
7. When the paper towels are completely dry, remove the elastics and unwrap each egg.

Notes

It's best if you can make these the day you plan to serve them. If they MUST be refrigerated, place the eggs in an egg carton. Make sure you remove them from the fridge (and open the egg carton lid) at least 3 hours before you plan to serve them to give time for the condensation to dry.

Fire Extinguisher Safety

4/3/2017 (Permalink)

Fire Extinguisher Safety

Do you know what to do in case of a small fire? Do you know how to use a fire extinguisher? Do you own a fire extinguisher? SERVPRO offers some tips about fire extinguishers!

https://youtu.be/gFifToYGgto

April Showers, Brings May Flowers

4/3/2017 (Permalink)

April Showers, Brings May Flowers

Spring is in the air for South Carolina, and with spring, comes spring showers- which may lead to flooding conditions. These tips will help reduce the impact spring floods have on you and your home, before the rainy season begins!

1. Identify any existing roof or siding problems:A licensed contractor can inspect your roof for missing shingles and possible leaks and do any repair work if necessary. It’s also a good idea to inspect and reinforce any loose siding, which can quickly rip off during high winds.

2. Use shredded bark mulch as landscaping material:If you have rock or gravel landscaping, it’s a good idea to replace it with bark, which won’t cause damage if blown around in high winds.

3. Maintain trees and shrubbery in your yard:Spring is the perfect time to remove dead or weak branches or remove trees that could fall on your home during a storm. Check trees and shrubs regularly to identify potential problems.

4. Ensure gutters aren’t loose or clogged:Clear your gutters of debris, it can block the passage of water from flowing freely off roofs and away from the home, and make sure they are tightly attached to your house. Strong winds can quickly tear loose gutters from your home and cause damage. Also, it’s important to make sure downspouts are positioned away from your home’s foundation to help prevent basement flooding.

5. Secure top-heavy furniture:Don’t forget about the inside of your home too. Walk around your house and secure large, top-heavy pieces, such as bookcases, to the wall.

6. Install and maintain sump pumps: Sump pumps help to send water away from the home in areas such as basements and below-grade rooms that tend to flood more easily. If you don’t already have one, consider installing a sump pump or investing in a more portable version. If you already have a sump pump, inspect it to make sure it is in good working order and is clear of debris.

7. Catalog possessions: Using a digital camcorder or camera, create a home inventory for insurance. Inexpensive digital cameras start at about $100. Although traditional video and photographs are adequate, they can be bulky to carry and may get damaged if left in a flooded home. Digital files can be stored on a small USB drive and kept in your go bag, sent to a friend or relative for safekeeping, or stored on an online backup system.

How Often Should you Clean Everything?

4/3/2017 (Permalink)

How often should you Clean Everything?

Cleaning is a big chore that must get done! With everyone’s busy schedule, it is hard to get to everything, here is a list to help you know how often things should get cleaned:

Every Day:

• Make Bed.
• Sweep Kitchen floors.
• Clean dirty dishes.
• Wipe down kitchen counters and table.
• Do laundry (as needed).
• Clean coffee maker.
• Wipe down bathroom surfaces.
• Sanitize your kitchen and bathroom sinks.

Every Week:

• Mop kitchen and bathroom floors.
• Scrub bathroom surfaces.
• Clean mirrors.
• Dust Furniture.
• Vacuum your floors and furniture.
• Change bedding.
• Toss expired food.
• Wipe down kitchen appliances.
• Clean inside of microwave.
• Sanitize your sponges.

Every Month:

• Vacuum vents and woodwork.
• Dust and clean light fixtures.
• Dust blinds.
• Clean your dishwasher, washer and dryer, and vacuum.

Every Three- Six Months:

• Wipe down inside of fridge.
• Clean kitchen range hood.
• Wash shower curtain liner.
• Clean under and behind furniture.
• Clean patio/ deck surfaces and furniture.
• Wash pillows and comforter.
• Vacuum Mattress.
• Freshen drains and garbage disposal.
• Clean inside of oven.
• Clean out Freezer.

Every Year:

• Clean Fireplace and Chimney.
• Deep clean carpet and upholstery. (SERVPRO of Cayce/ West Columbia and Lexington, can help you with this ??!)
• Deep clean windows.
• Clean around dryer and vents.
• Clean curtains.
• Clear out gutters.

For more tips or questions on cleaning your home, don’t hesitate to call SERVPRO of Cayce/ West Columbia and Lexington at (803)755-9774.

411 on Carpet Cleaning

3/27/2017 (Permalink)

411 on Carpet Cleaning

Daily, we use our carpet, not even thinking about how dirty it is. Our carpets are like filters, trapping dust, gases, animal hair, and other soils. There are many preventative things you may do to keep your carpet clean, such as, regular vacuuming, spot removal, and having your carpets professionally cleaned.

Here are the top reasons to have carpets cleaned year-round:

1. It prolongs the life of the carpeting. Cleaning your carpet regularly using the extraction method can increase the life of carpets significantly.
2. Having your carpets cleaned protects indoor air quality. Carpets trap airborne pollutants.
3. It makes your carpet easier to maintain. When carpets are regularly cleaned, vacuuming will remove most dry soils.
4. Cleaning your carpet will remove spots and stains. As with other soils, spots and stains can attract more soiling. Removing them promptly protects carpeting from damage.
5. Moist soiling of carpets can result in the buildup of several unhealthy contaminants. Cleaning your carpets prevents buildup of allergens and bacteria.
6. It will enhance the appearance of your home or business.
7. It will make your work environment feel cleaner.
8. Regular carpet cleaning makes carpeting look and feel clean and fresh.
9. It removes dust mites and bedbugs that may have found a home in your carpet.
10. If you have a warranty, it will maintain your carpet warranty. Most carpet warranties require that carpets be cleaned using the extraction method usually every 12-18 months.

SERVPRO of Cayce/ West Columbia and Lexington offers professional cleaning that can address moderate and heavy soil conditions in your carpets.

Dirt builds up in layers, and when a carpet looks dirty you are only seeing that dirt at the tips of the fibers. More dirt is below the surface down near the base, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged. We will get the job done right!

We offer a range of specialized cleaning methods:

• Bonnet cleaning: A less aggressive method for short piled carpets.
• Hot water extraction: A deeper cleaning method for all carpet types.
• Deluxe precondition and rinse: Helps restore deeply soiled areas.
• Showcase Premier Cleaning: The most thorough cleaning method in the industry.
• Dry cleaning: When color-fastness is an issue.

For a cleaning backed by state-of-the-art equipment, over forty years of experience and professionals trained to the highest standards, call SERVPRO of Cayce/ West Columbia and Lexington today!

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3/27/2017 (Permalink)