Recent Water Damage Posts

What's in flood waters?

8/15/2019 (Permalink)

A flood can cause physical hazards and emotional stress.  You need to look after yourself and your family as you focus on cleanup and repair.

  • Avoid floodwaters; water may be contaminated by oil, gasoline or raw sewage.
  • Service damaged septic tanks, cesspools, pits and leaching systems as soon as possible.  Damaged sewer systems are serious health hazards.
  • Listen for news reports to learn weather the community's water supply is safe to drink.
  • Clean and disinfect everything that got wet.  Mud left from floodwaters can contain sewage and chemicals.
  • Rest often and eat well.
  • Keep a manageable schedule.  Make a list and do jobs one at a time.
  • Discuss your concerns with others and seek help.  Contact Red Cross for information on emotional support available in your area. 

There is Science in Drying

8/15/2019 (Permalink)

The Science of Drying

Did you know there is a science behind the process of drying? Having the knowledge of psychometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO Professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO Professionals will:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment. 

What exactly does it mean to help "Speed up Mother Nature"? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material - but only if the air is, indeed, drier. 

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. 

Your SERVPRO Professionals have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. Your SERVPRO Professionals also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business. 

It's not only the equipment, but the technology too. SERVPRO has developed DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook Mobile, you have the ability to know exactly where your property is in the drying process. 

The bottom line? SERVPRO Franchise Professionals have the training and equipment to help make water damage "Like it never even happened."

What to do when water is everywhere?

8/13/2019 (Permalink)

Water leaks within a home or business can seep into carpet, flooring, baseboards, and walls while moving throughout the structure.  SERVPRO of Lexington Franchise Professionals understand how disruptive water damages can be for a family. Water leaks in a business can not only disrupt the facility, but also can interrupt day to day business functions, which could possibly close the business and affect revenues. 

Timely mitigation is key to the restoration process.  Quick response time helps ensure that damage is contained and the restoration process begins promptly. This saves on the amount of damage, cost of claims, and assists in reducing losses from business interruption due to a loss.  Timely and proper water mitigation will also help keep mold from developing which could cause people to become ill!  SERVPRO Professionals will be able to identify water regardless of where it hides. Your local SERVPRO Franchise Professionals cover Lexington and surrounding areas.  We offer 24-hour emergency response from our trained professionals to help make it "Like it never even happened."

Leak Prevention Tips

  1.   Check roof for deterioration.
  2.   Check gutters and downspouts.
  3.   Check basements and crawl spaces for moisture.
  4.   Check appliances in kitchens, break rooms, and cafeterias.
  5.   Check sinks and toilets in bathrooms.
  6.   Check HVAC for leaks and blockages. 

24 Hour Emergency Response: We Are Here if You Need Us!

8/2/2018 (Permalink)

Lexington 24 Hour Emergency Water Damage Service

SERVPRO of Lexington provides 24 hour fire and water damage restoration service in Lexington County.

SERVPRO of Lexington is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today – 903-955-0342

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lexington has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

About SERVPRO of Lexington

SERVPRO of St Lexington specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What To Expect When Your Home Has Water Damage

6/25/2018 (Permalink)

Whether it’s storms, a pipe burst or appliance failure, water damage can happen to anyone. While no one looks forward to dealing with leakage or flooding in their home, having some knowledge of what to expect beforehand can help make the process easier.

Critical First Steps

There are a few things you want to address immediately to help avoid further damage:

• Speak to your insurance provider to get the claims process rolling as soon as possible.
• If a pipe burst, ruptured water lines or a malfunctioning appliance are the water source, make sure that any necessary maintenance or repairs are performed.
• Contact a cleanup and restoration service that specializes in drying out, cleaning and sanitizing the affected area(s).

Inspection

As for the actual cleanup process itself, the first step requires professionals to inspect the damage and develop an attack plan. If you are unsure of the water source, they can also help you to identify it.

Removal

A full water extraction ensures an expedited drying process and helps to prevent the buildup of harmful mold. If needed, carpet and padding are cut out and removed from the home. Some specialists may provide move-out services to help protect your belongings during cleanup.

Drying

Due to the porous nature of many building materials, this step is critical to ensuring that all traces of water have been completely removed. Moisture gauges are utilized to monitor the process and guarantee dryness.

Sanitation

The final step involves the cleaning of clothes, upholstery, furniture, walls, etc. This eliminates noxious odors and can save you money by helping to avoid the need to replace expensive belongings or treasured mementos.

Dealing with a pipe burst, flooding or any other source of water damage can be a nightmare. Thankfully, seeking the assistance of a trusted professional will help you ensure that your home stays beautiful for years to come.

The Science of Drying

6/25/2018 (Permalink)

The Science of Drying

Did you know there is a science behind the process of drying? Having the knowledge of psychometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO Professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO Professionals will:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment. 

What exactly does it mean to help "Speed up Mother Nature"? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material - but only if the air is, indeed, drier. 

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. 

Your SERVPRO Professionals have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. Your SERVPRO Professionals also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business. 

It's not only the equipment, but the technology too. SERVPRO has developed DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook Mobile, you have the ability to know exactly where your property is in the drying process. 

The bottom line? SERVPRO Franchise Professionals have the training and equipment to help make water damage "Like it never even happened."

Do's and Don't of a Water Damage

3/17/2018 (Permalink)

THE DO’S OF WATER DAMAGE

  • Remove as much excess water as possible by mopping and blotting
  • Wipe excess water damage from wood furniture after removal of lamps and table top items.
  • Remove and prop wet upholstery and pillow cushions for even drying
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying (in summer)
  • Remove Oriental rugs or other colored rugs from wet wall-to-wall carpeting
  • Remove valuable paintings and art objects to a safe, dry place
  • Open and place luggage, in sunlight to dry, if possible
  • Gather loose items, toys, etc. from floors

THE DON’TS OF WATER DAMAGE

  • Leave wet fabrics in place; dry as soon as possible. Hang furs and leather goods to dry separately at room temperature
  • Leave books, magazines or other colored items on wet carpets or floors
  • Use a standard vacuum to remove water
  • Use TVs or other major appliances while standing on wet carpets or floors, especially not on wet concrete floors
  • Turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water

We sincerely hope these experiences never happen to you but if they do we are standing by to help, 24 hours a day/7 days a week, and can be reached at 803-955-0342.

The Water Damage Restoration Process

3/17/2018 (Permalink)

SERVPRO Franchise Professionals have the expertise and equipment to quickly restore your property to pre-water damage condition. They use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end.

Have Water Damage?
Call Today 803-955-0342

Every water damage event is a little different, and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

When you call, our representative will guide you through several questions that will help the SERVPRO Franchise Professional respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

Step 2 - Inspection and Water Damage Assessment

They carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

Step 3 - Water Removal / Water Extraction


Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. The SERVPRO Franchise Professionals start this process as soon as possible to minimize further damage and to help prevent mold growth.

Step 4 - Drying and Dehumidification

After the bulk of the water has been removed, SERVPRO Franchise Professionals use specialized equipment to target the water that’s harder to access. They use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

Step 5 - Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. SERVPRO Franchise Professionals can clean restorable items using a number of specialized cleaning techniques. They also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

Step 6 - Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

Do's and Don't of a Water Damage

3/17/2018 (Permalink)

THE DO’S OF WATER DAMAGE

  • Remove as much excess water as possible by mopping and blotting
  • Wipe excess water damage from wood furniture after removal of lamps and table top items.
  • Remove and prop wet upholstery and pillow cushions for even drying
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying (in summer)
  • Remove Oriental rugs or other colored rugs from wet wall-to-wall carpeting
  • Remove valuable paintings and art objects to a safe, dry place
  • Open and place luggage, in sunlight to dry, if possible
  • Gather loose items, toys, etc. from floors

THE DON’TS OF WATER DAMAGE

  • Leave wet fabrics in place; dry as soon as possible. Hang furs and leather goods to dry separately at room temperature
  • Leave books, magazines or other colored items on wet carpets or floors
  • Use a standard vacuum to remove water
  • Use TVs or other major appliances while standing on wet carpets or floors, especially not on wet concrete floors
  • Turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water

We sincerely hope these experiences never happen to you but if they do we are standing by to help, 24 hours a day/7 days a week, and can be reached at 803-755-9774.

Lexington 24 Hour Emergency Water Damage Service

7/10/2017 (Permalink)

Lexington 24 Hour Emergency Water Damage Service

SERVPRO of Lexington is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (803)955-0342

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lexington has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Lexington 24 Hour Emergency Water Damage Service

6/20/2017 (Permalink)

Water Damage Lexington 24 Hour Emergency Water Damage Service SERVPRO of Lexington provides 24 hour fire and water damage restoration service in Lexington, Sc.

 Lexington 24 Hour Emergency Water Damage Service

SERVPRO of Lexington is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (803) 955-0342

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lexington has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Lexington

SERVPRO of Lexington specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 Meet Our Crew: http://www.SERVPROlexingtonsc.com/employee-photos 

Water Damage in Lexington, SC.

6/20/2017 (Permalink)

Water Damage Water Damage in Lexington, SC. This water damage was caused by a leak.

A pipe leak in the bathroom caused this property in Lexington to flood. This before picture shows the water that was left after the water was stopped. 

SERVPRO of Lexington was called in to clean up the aftermath! The owner was thrilled that we were able to quickly and completely restore their property. 

Call SERVPRO of Lexington when you experience a water damage- (803) 955-0342

When your Lexington home has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Lexington uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Tips to Avoid Bursting Pipes

3/20/2017 (Permalink)

Tips to Avoid Bursting Pipes

            

           

 

 

With South Carolina, you never quite know how the weather is going to be. One week it could feel like summer and the next we have a freeze warning. The damages, expenses and the messes that can be caused from a water line that freezes and bursts are nothing that anyone wants to experience. While we can’t stop, the leaks caused by temperature drops, there are things you can do to prevent pipes from freezing and bursting. Here are some helpful tips.

 

 

Things to do outside:

 

  • Wrap outside faucets. There is a product called heat tape that can be installed and will warm pipes as needed during cold weather.
  • Caulk around pipes where they enter the house. Look for air leaks around electrical wiring, dryer vents, and pipes. Use caulk or insulation to keep the cold out. With severe cold, even a tiny opening can let the cold air inside your home, causing your pipes to freeze.
  • Disconnect garden hoses.
  • Drain in-ground sprinkler systems.

 

 

Things to do Inside:

 

  • Let a stream of water run, if the temperature drops below freezing. It is advised that you let your water run in the farthest sink away from where your main water pipe is located.
  • Open cupboard doors in the kitchen and bathroom.
  • Shut off and drain your water system if you are leaving home for several days.

 

 

Sewage Emergency

3/14/2017 (Permalink)

Sewage Emergency


Sewer backups are a common biohazard that can affect homes and businesses. Water from sewer backups should be considered very dangerous. The water is unsanitary and may contain bacteria and viruses that could cause serious illness.  SERVPRO of Cayce/ West Columbia and Lexington has the training, protective gear, and specialized equipment necessary to safely clean and restore this type of contamination.


There are three types of contaminated water, understanding what type of water you are dealing with is critical to ensuring proper cleanup.



  • Category 1: Clean water- Clean water is from a clean source, such as a broken pipe, or other water source. If clean water is left untreated, allowing bacteria to grow, it quickly can turn to category 2 or 3.

  • Category 2: Gray water- Gray water has significant amounts of contaminants that could cause illness. Category 2 water may come from washing machine overflow, toilet overflow with some urine, or a dishwasher overflow.

  • Category 3: Black water- Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding, or any type of natural disaster. Black water should always be handled by trained professionals.


 What to do after a Contamination:


 Stay out of affected areas.



  1. Call emergency service personnel if the situation is life-threatening.

  2. Flood water can contain sewage, pesticides, and other contaminants.

  3. Only do activities that are safe for you to perform.

  4. Treat all bodily fluids as if they are contaminated.

  5. Turn off the HVAC system if there is sewage damage.


 What Not to do after a Contamination:


 Don’t leave wet fabrics in place.



  1. Don’t leave books, magazines, or other colored items on wet carpet or floors.

  2. Don’t use your household vacuum to remove water.

  3. Don’t use television or other household appliances.

  4. Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where the ceilings are sagging.


Sewage backups and dark water intrusions are more than nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. When you have a water damage, don’t leave your property to chance, call SERVPRO of Cayce/ West Columbia and Lexington, we will remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.


 


Photo Credit: plumbing-pasadentx.com


 


 


 

Flooding and Water Emergencies

8/15/2016 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Lexington provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Lexington arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 803-755-9774

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.
  • Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.
  • 48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.
  • More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
  • About SERVPRO of Lexington

    SERVPRO of Lexington specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Contaminated Water

    7/5/2016 (Permalink)

    Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

    The three types of contaminated water:

    Category 1: "Clean Water"

    This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3
  • Category 2: "Gray Water"

    This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated
  • Category 3: "Black Water"

    This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup
  • Sewage Backup or Toilet Overflow? Call Us Today (803) 775-9774

    When there is water everywhere

    6/3/2016 (Permalink)

    Water leaks within a home or business can seep into carpet, flooring, baseboards, and walls while moving throughout the structure.  SERVPRO of Lexington Franchise Professionals understand how disruptive water damages can be for a family. Water leaks in a business can not only disrupt the facility, but also can interrupt day to day business functions, which could possibly close the business and affect revenues. 

    Timely mitigation is key to the restoration process.  Quick response time helps ensure that damage is contained and the restoration process begins promptly. This saves on the amount of damage, cost of claims, and assists in reducing losses from business interruption due to a loss.  Timely and proper water mitigation will also help keep mold from developing which could cause people to become ill!  SERVPRO Professionals will be able to identify water regardless of where it hides. Your local SERVPRO Franchise Professionals cover Lexington and surrounding areas.  We offer 24-hour emergency response from our trained professionals to help make it "Like it never even happened."

    Leak Prevention Tips

    1.   Check roof for deterioration.
    2.   Check gutters and downspouts.
    3.   Check basements and crawl spaces for moisture.
    4.   Check appliances in kitchens, break rooms, and cafeterias.
    5.   Check sinks and toilets in bathrooms.
    6.   Check HVAC for leaks and blockages. 

    Faster to any disaster

    5/23/2016 (Permalink)

    Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Lexington provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

    Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Lexington arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

    Need Emergency Service? Call Us 24/7 – 803-755-9774

    Water Damage Timeline

    Within Minutes

    Water quickly spreads throughout your property, saturating everything in its path.

    Water is absorbed into walls, floors, upholstery, and belongings.

    Furniture finishes may bleed, causing permanent staining on carpets.

    Photographs, books, and other paper goods start to swell and warp.

    Hours 1 - 24:

    Drywall begins to swell and break down.

    Metal surfaces begin to tarnish.

    Furniture begins to swell and crack.

    Dyes and inks from cloth and paper goods spread and stain.

    A musty odor appears.

    48 Hours to 1 Week:

    Mold and mildew may grow and spread.

    Doors, windows, and studs swell and warp.

    Metal begins to rust and corrode.

    Furniture warps and shows signs of mold.

    Paint begins to blister.

    Wood flooring swells and warps.

    Serious biohazard contamination is possible.

    More Than 1 Week:

    Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

    Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

    SERVPRO of Lexington specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    ALL ABOUT WATER

    4/27/2015 (Permalink)

    Types of Water

    • Clean-broken pipe, Icemaker, Drain Overflow NO waste or contaminants.
    • Gray- Washing Machine, Dishwasher, Roof Leak some soil  and contamination.
    • Black- Raw sewage, Floods, High degree of waste and contaminants.

    Water Mitigation Procedure

    • Extraction of excess water
    • Mold and microbial prevention
    • Drying Process: Dehumidification and evaporation
    • Monitoring the drying process
    • Rebuild and final cleanup

    Does Homeowner's Insurance Cover Floods Resulting in Water Damage?

    4/7/2015 (Permalink)

    Water Damage Does Homeowner's Insurance Cover Floods Resulting in Water Damage? wikipedia

    Home insurance is most useful in times of an emergency. Insurance allows you to not have to pay out-of-pocket for expenses that are related to damage to your home.  However, it is important to know that filing a water damage claim with your insurance company has its ups and downs.

    Insurance companies will only cover certain types of water damage in South Carolina.  If temperatures get to below freezing and the pipes burst, homeowners insurance will cover. If your dishwasher experiences a malfunction, your insurance company will cover unless, it was in result of negligence and lack of maintenance.

    Insurance companies will not cover damage that is in the result of improper maintenance.  These types of water issues occur gradually and can be avoided with home maintenance. Homeowners are often in shock to find that issues that they believe are covered under their policy are not covered.

    Flood damage is another problem that most home insurance policies will not cover.  You will need to purchase a separate policy to cover flooding.  

    An accident that occurs suddenly will likely get covered. However, issues that arise from poor maintenance will not. 

    Leak Prevention Tips

    3/30/2015 (Permalink)

    Regularly check the following items for leaks:

    EXTERIOR

    • Check roofing for deterioration.
    • Check gutters and down spouts for blockage
    • Check basements and crawl spaces for moisture.

    INTERIORS

    • Check appliances in break rooms and cafeterias.
    • Check sinks and toilets in restrooms.
    • Check HVAC for leaks and blockage.

    Cleaning up and repairing your home after a flood

    3/23/2015 (Permalink)

    • Turn off electricity at the main breaker or fuse box, even if the power is off in your community. That was you can decide when your home is dry enough to turn it back on.
    • Get a copy of the book Repairing Your Flooded Home which is available free from the American Red Cross or your state or local emergency manger.
    • The Red Cross can provide you with a cleanup kit: mop, broom, bucket, and cleaning supplies.
    • Contact your insurance agent to discuss claims.
    • Listen to your radio for information on assistance that may be provided by the state or federal government or other organizations.
    • If you hire cleanup or repair contractors, check references and be sure they are qualified to do the job.  Be wary of people who drive through neighborhoods offering help in cleaning up or repairing your home.

    Staying healthy

    3/20/2015 (Permalink)

    Water Damage Staying healthy photo credit: huffingtonpost

    A flood can cause physical hazards and emotional stress.  You need to look after yourself and your family as you focus on cleanup and repair.

  • Avoid floodwaters; water may be contaminated by oil, gasoline or raw sewage.
  • Service damaged septic tanks, cesspools, pits and leaching systems as soon as possible.  Damaged sewer systems are serious health hazards.
  • Listen for news reports to learn weather the community's water supply is safe to drink.
  • Clean and disinfect everything that got wet.  Mud left from floodwaters can contain sewage and chemicals.
  • Rest often and eat well.
  • Keep a manageable schedule.  Make a list and do jobs one at a time.
  • Discuss your concerns with others and seek help.  Contact Red Cross for information on emotional support available in your area. 
  • What to do After the Flood

    3/19/2015 (Permalink)

    Water Damage What to do After the Flood arbitenonline.com

    After the Flood

    Your home has been flooded. Although floodwaters may be down in some areas, many dangers still exist.  Here are some things to remembering the days ahead:

  • Use local alerts and warning systems to get information and expert informed advice as soon as available.
  • Avoid moving water.
  • Stay away from damaged areas unless police, fire, or relief organization has specifically requested your assistance.
  • Emergency workers will be assisting people in flooded areas.  You can help them by staying off the roads and out of the way.
  • Play it safe.  Additional flooding or flash floods can occur.  Listen for local warning and information.  If your car stalls in rapidly rising waters, get out immediately and climb to higher ground.
  • Return home only when authorities indicate it is safe.
  • If you must walk or dive in areas that have been flooded-stay on firm ground.
  • Stay out of ay building if it is surrounded by floodwaters.
  • Use extreme caution when entering buildings; there may be hidden damage, particularly in foundations. 
  • During A Flood!

    3/18/2015 (Permalink)

    Water Damage During A Flood! o.canada.com

    During a FLOOD be sure to:

  • Move to a safe area quickly
  • Move to a higher ground, like the highest floor of your home.
  • Avoid areas subject to sudden flooding like low spots and canyons.
  • Avoid already flooded areas.  If a flowing stream of water is above your ankles stop, turn around and go the other way.
  • Do not attempt to drive through a flooded road.  The depth of the water is not obvious and the road may be washed away.
  • If your car stalls, leave it and seek higher ground.  Rapidly rising water may engulf the car, pick it up and sweep it away.
  • Kids should never play around high water, storm drains or viaducts.
  • Be cautious at night, because it’s harder to see flood dangers.
  • If told to evacuate, do so immediately. 
  • BEFORE A FLOOD

    3/17/2015 (Permalink)

    • Have a disaster plan
    • Prepare a disaster supplies kit for your home and car.  Include a first aid kit, canned food, can opener, bottled water, battery-operated radio, flashlight, protective clothing and written instructons on how to turn off electricity, gas and water.

    Flash floods are the #1 weather-related killer in the U.S Nearly half of flash flood deaths are auto related.  Know beforehand if your area is a flood risk.  Always listen to the radio and television for the latest information and instructions for your area.

    ** A FLASHFLOOD WATCH means a flood si possible for your area.

    ** A FLASH FLOOD WARNING means flooding is taking place in your area or will soon

    Photo credit: http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAYQjB0&url=http%3A%2F%2Fwww.donaanalepc.org%2Fflash_floods.php&e

    Frozen Pipes

    2/17/2015 (Permalink)

    A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the backflow pressure between the water source and the blockage causes the rupture.  A burst pipe can cause considerable damage to your property if not addressed quickly.  Your SERVPRO Franchise Professional is faster to any size disaster, bringing the latest equipment and training to help make your water damage "Like it never even happened." 

    Tips for Preparing Your Home for Winter Weather

    2/16/2015 (Permalink)

    • Keep cabinet doors open during cold spells.  This allows warm air to circulate around pipes.
    • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
    • Consider shutting off outdoor faucets.  Find the shut-off valve in the basement or crawl space and turn it to "off".
    • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
    • Ensure gutters are clean and secure.  Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.
    • Proper maintenance of your furnace can help reduce the risk of puffbacks.

    Nobody wants to swim in their house..Here are some tips

    2/2/2015 (Permalink)

    Water damage is the No. 1 culprit that weakens your homes foundation and the very core that holds your house together.

    You've heard about core strength for your body.  Well, damage hits at the core strength of your house, eventually causing serious structural damage.  Damp wood invites termites and carpenter ants; plus, it causes mold and mildew.  The causes of water damage can range from a simple pipe burst, to an extreme storm.  Water damage can be classified as a tragic event to most people.  Water spreads very fast and gravity does what it is supposed to and pulls it to the lowest point.  The longer water remains, the more damage it will cause.  The effects you will not be able to see can be rotting of wood, metal materials rusting, and the growth of mold.  When water damage leads to mold it can cause allergies, headaches, sinus problems along with heavy constant sneezing, and discolored rashes to name a few.  These health concerns is why it is important to not let water damage go untreated and why it is important to hire a professional.  not only is the restoration of your home a main concern, but your personal well-being and feelings are a main priority.

    WAYS TO HELP PREVENT WATER DAMAGE:

    #1- ENSURE GOOD DRAINAGE

  • Clean your gutters
  • Direct downspouts 5-10 feet from the house
  • Slope your yard away from the foundation
  • #2- TEST YOUR SUMP PUMP

  • Check your sump pump once a year
  • Test more frequently during storm season
  • #3- FIX WATER LEAKS

  • Repair any noticeable dripping pipes
  • Check for dark spots under pipes and on ceilings
  • Repair any cracked caulking
  • Inspect the roof for missing, loose or damaged shingles 
  • During Freezing Weather, Take Preventative Action

    1/7/2015 (Permalink)

    Water Damage During Freezing Weather, Take Preventative Action freezing weather can take disastrous toll on pipes

    Winter weather can create havic and severe property damage when water pipes burst. Follow these tips to prevent damage:

    Keep garage doors closed if there are water supply lines in the garage.

    Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.

    When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.

    Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.

    If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

    If you DO experience a water damage, give us a call (803-755-9774) just before you report your claim so that we can put you on a list. Keep your insurance policy information handy. You can also use our free app to store your insurance information along with water/gas/electric shut off photos and instructions. Search "SERVPRO" in the app store. More info on the app at: www.SERVPRO.com/ready.

    Check your pipes before the freeze

    11/24/2014 (Permalink)

    Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the "strength" of a container, expanding water can cause pipes to break. Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets. Pipes that run against exterior walls that have little or no insulation are also subject to freezing.

    Before the onset of cold weather, prevent freezing of these water supply lines and pipes by following these recommendations:

    • Drain water from swimming pool and water sprinkler supply lines following manufacturer or installer's directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping.
    • Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
    • Check around the home for other areas where water supply lines are located in unheated areas. Look in the basement, crawl space, attic, garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
    • Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.
    • http://www.redcross.org/prepare/disaster/winter-storm/preventing-thawing-frozen-pipes 

    Preparing your Sprinkler System for the Winter

    11/14/2014 (Permalink)

    November 13, 2014

    Without proper preparation your sprinkler system might be damaged by freezing temperatures. Here are some tips from Rain Bird on how to prepare your irrigation system for winter conditions if you live in a region where it freezes. Please download the Rain Bird Homeowner's Guides to Winterization at the bottom of this page for detailed instructions on how to prepare your irrigation system for the Winter months.

    1. Insulate your assets: shut off the water supply to the irrigation system. The main shut off valve for your irrigation system needs to be protected against freezing. Make sure it is wrapped with insulation (foam insulation tape and a plastic bag) to protect it from harsh winter temperatures and prevent it from freezing. If you do not have a main shut off valve, you might consider installing one as a preventative investment. Also, any above ground piping needs to be insulated. Self-sticking foam-insulating tape or foam insulating tubes commonly found at home supply stores are fine.

    2. Stay in control: If you have an automatic system then you will need to "shut down" the controller (timer). Most controllers have a "rain-mode" which simply shuts off the signals to the valves. The controller continues to keep time, the programming information isn't lost (start times, valve run times, etc.) and the clock continues to run throughout the winter. The only change is that the valves will not activate. If your controller is responsible for activating a pump, as a precaution you should remove the wires that are connected to the MV (Master Valve) and common terminals. This will prevent the possibility of the pump being accidentally activated which could cause damage from overheating. An alternative to using the rain mode is simply to shut off the power to the controller. If you do, you'll need to reprogram the time and potentially all your other settings as well, in the spring.

    3. Drain the pipes: Now you need to remove the water from the pipes and sprinklers so that it won't freeze/expand and break the pipe. There are several ways to drain your pipes: a manual drain valve, an automatic drain valve or the compressed air blow-out method. However, since there could be potential safety risks we recommend contacting your local irrigation specialist. Many offer sprinkler winterization services this time of the year.

    4. Protect valves and backflow preventers: Insulate backflow preventers and valves if they are above ground. You can also use insulation tape for this. Be sure not to block the air vents and drain outlets on backflow preventers.

    Blog Credit: http://help.rainbird.com/app/answers/detail/a_id/428/~/how-do-you-winterize-your-sprinkler-system%3f

    Myth Busting: Lightning

    10/14/2014 (Permalink)

    Lightning is one of the most understood phenomenons in our world today.  There is as much not known or irrationally feared about lightning as there is that is not taken seriously enough.  Many myths are perpetuated about the unknown, and lightning is no different.  It is important that you know the facts about lightning so that you can prepare for it and know what to do when it occurs.

    Myth: lightning never strikes the same place twice

    False: Lightning often strikes the same place twice, especially if it’s a tall, pointy object.  The Empire State building is struck nearly 25 times per year.

    Myth: If clouds aren’t over my heads and it isn’t raining, lightning poses no threat to me. 

    False: Lightning often strikes more than three miles outside of the thunderstorm and has been known to travel as far as 10 to 15 miles before striking the ground.

    Myth: “Heat lightning” occurs after a very hot summer day and poses no threat.

    False: “Heat lightning” is just a term used to describe lightning from a thunderstorm too far away to be heard. 

    Myth: Lightning always strikes the tallest object.

    Fact: Lightning strikes the best conductor on the ground, not necessarily the tallest object. In some cases, the best conductor might be a human being.

    Myth: A car's rubber tires give protection from lightning.

    False: Actually, the car itself is very well insulated and offers more protection than being outside in the storm. Of course, the exception to this is the convertible, which provides virtually no protection

    Before a Flood

    7/22/2014 (Permalink)

    There has been lots of rain lately, and plans for rain the rest of the week.

    Are you prepared???

    Even if you feel you live in a community with a low risk of flooding, remember that anywhere it rains, it can flood. Just because you haven't experienced a flood in the past, doesn't mean you won't in the future. Flood risk isn't just based on history; it's also based on a number of factors including rainfall, topography, flood-control measures, river-flow and tidal-surge data, and changes due to new construction and development.

    Get prepared by call or visiting you local SERVPRO franchise so our professionals can help you with emergency planning by establishing an Emergency Ready Profile (ERP)!

    Partial Content Credit: http://www.ready.gov/floods

    Facts About Flooding

    3/24/2014 (Permalink)

    Floods rank as one of the most common and widespread natural disasters in the United States. 

    Just because you havent experiences a flood in the past, doesn't mean you wont in the future. In fact 20% of all claims paid by the National Flood Insurance Program were for policies in low risk communities. On average, floods cost $3 billion in annual losses in the United States. Commercial flood claims average more than $75,000. 

    According to the American Red Cross (ARC), floods cause more damage in the US every year than any other weather relates disaster. The ARC offers the following flood safety tips. 

  • Stay away from floodwater. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet. 
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. 
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. Keep your pets out of the water too.  
  • Quick ways to prevent water damage in your home

    2/4/2014 (Permalink)

    • Repair peeling paint around the doors and windows, which can be a sign of water getting into wood. 
    • Look for roof leaks around chimneys, plumbing vents and attic vents. Trace the source of a ceiling leak by measuring its location from the nearest outside wall and then locate this point in the attic using a measuring tape. 

    Winterize your home

    1/6/2014 (Permalink)

    Keep Your Home Safe!

    Since the severe weather has made an appearance across the country, it's only right if I give you Awesome Tips on keeping your home and business safe!

    Tips for Preparing Your Home for Winter Weather

    • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes
    • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets, especially if the pipes for faucets run through unheated or un-insulated areas of your home.
    • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to "off".
    • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
    • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.
    • Proper maintenance of your furnace can help reduce the risk of puff backs.

    Leak Prevention Tips

    9/9/2013 (Permalink)

    Regularly check the following items for leaks:

    Exterior

    ·         Check roofing for deterioration

    ·         Check gutters and down spouts for blockage.

    ·         Check basements and crawl spaces for moisture.



    Interiors

    ·         Check appliances in break rooms and cafeterias.

    ·         Check sinks and toilets in restrooms.



    ·         Check HVAC for leaks and blockage.

    3 Common Home Emergencies

    7/24/2013 (Permalink)

    What are the most common household emergencies that happen? 

    1. Burst washing machine hose- as rubber washing machine ages they eventually wear down and burst, causing costly flooding. Consider switching to a stainless-steel reinforced hose.

    2. Leaky Roof- Mother Nature is pretty tough on your roof. Regularly check your roof for missing or damaged shingles.

    3. Refrigerator Leaks- like your washing machine, the refrigerator is a common culprit in home floods. Ensure your water line is unkinked and in good condition.

    If you are faced with a common household emergency, let the professionals handle it!

    Science of drying

    7/5/2013 (Permalink)

    The knowledge of psychrometrics ("the field of engineering concerned with the determination of physical and thermodynamic properties of gas-vapor mixtures" -- thanks Wikipedia) is essential to restoring a structure to its preloss condition. Where the average Do-It-Yourself homeowner (guilty) or business owner might be tempted to grab a few beach towels to mop up the mess and place a box fan or two around the damaged area, your local SERVPRO of Lexington Professionals follow strict, industry-approved standards to help lower the chances of any secondary damages.

    Just for starters, a trained restorer will:

    • Inspect the building to detect every component that is wet, preventing damage from happening because wet components were overlooked.
    • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
    • Speed up Mother Nature by using professional drying equipment.

    So what exactly does "speed up Mother Nature" mean? A wet building can often dry naturally because our environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material -- but only if the air is, indeed, drier. The only problem is nature takes a long time, and secondary damages occur while the building is drying out.

    For this reason, your local SERVPRO of Lexington Professionals have been trained to use top-of-the-line equipment to help the drying process, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls (pictured botom-left) and much more. We also use state-of-the-art monitoring equipment (pictured bottom-center) and a proven scientific process to help speed the drying of your home or business.

    The bottom line? Your local SERVPRO of Lexington Professionals have the training and equipment to help make it "Like it never even happened."

    There, that wasn't so bad, was it?