Storm Damage Recovery in Charlotte and Columbia: How SERVPRO Team Cox Can Help You Rebuild

10/10/2024 (Permalink)

Storms can strike without warning, leaving behind a path of destruction that can overwhelm even the most prepared property owners. Whether it’s the aftermath of a hurricane, a severe thunderstorm, or a flash flood, the damage can disrupt your life and create uncertainty about what to do next. For homeowners and business owners in Charlotte, NC, and Columbia, SC, the challenges of storm damage are all too familiar.

At SERVPRO®, we specialize in storm damage restoration, offering fast, professional, and compassionate services to help you recover after severe weather hits. As part of the local community, we understand the unique weather patterns and risks in Charlotte and Columbia, and we’re committed to restoring properties to their pre-storm condition. When disaster strikes, you can count on us to respond quickly and guide you through the recovery process.

Types of Storm Damage and Their Consequences

Storm damage can take many forms, depending on the nature of the storm and the intensity of the weather. In Charlotte, where thunderstorms and the occasional hurricane can strike, high winds can tear off roofs, uproot trees, and send debris crashing into homes and businesses. In Columbia, heavy rainfall can quickly lead to flooding, causing water to invade basements, crawl spaces, and lower levels.

Common types of storm damage include:

• Roof Damage: High winds can lift shingles, expose the roof deck, and leave your home vulnerable to water damage. In severe cases, entire sections of the roof can be torn off, leading to immediate interior damage.
• Water Intrusion: Flooding, whether from heavy rains or storm surges, can result in significant water damage. This can compromise the structural integrity of your property, destroy personal belongings, and lead to costly repairs.
• Broken Windows and Doors: Flying debris, such as branches or outdoor items, can shatter windows or knock down doors, leaving your property exposed to the elements.
• Debris Damage: Uprooted trees, branches, and other debris can damage siding, roofs, fences, and vehicles, adding to the chaos left behind by a storm.

For business owners, the impact can be particularly severe. Downtime and damaged infrastructure can mean lost revenue, while for homeowners, it can mean displacing your family while repairs are underway. At SERVPRO Team Cox, we understand how critical it is to act fast and restore normalcy to your life as quickly as possible.

SERVPRO Team Cox's Storm Damage Restoration Services

When it comes to recovering from storm damage, having the right team by your side makes all the difference. SERVPRO Team Cox offers a comprehensive range of services tailored to both residential and commercial properties, ensuring that every aspect of the restoration process is handled with care and expertise.

Our key services include:

• Emergency Roof Tarping and Board-Up: Securing your property immediately after a storm is essential to prevent further damage. Our team will install tarps on damaged roofs and board up broken windows and doors to protect your home or business from additional weather exposure.
• Water Extraction and Structural Drying: Water damage is one of the most common issues following a storm. We use industrial-grade pumps to remove standing water and advanced drying equipment to thoroughly dry affected areas, preventing secondary damage.
• Debris Removal: After a storm, your property may be littered with debris such as fallen trees, branches, and damaged materials. We clear away hazardous debris to make your property safe and accessible once again.
• Structural Repairs: From roof repairs to replacing damaged siding, our team can handle all necessary repairs to restore the structural integrity of your property. We work with licensed contractors to ensure that every repair meets high-quality standards.
• Contents Restoration: Personal belongings and important documents are often damaged during a storm. Our specialized content restoration services can clean and salvage items that would otherwise be lost, saving you both time and money.

Our Proven Storm Restoration Process

We know that dealing with storm damage can be overwhelming, which is why we follow a clear, step-by-step restoration process to guide you through the recovery:

1. Initial Contact and Inspection

As soon as you contact SERVPRO Team Cox, we mobilize our storm damage restoration specialists to your location. Our first step is a thorough inspection of the damage to assess the full scope of what needs to be done. This assessment helps us develop a comprehensive plan for restoring your property.

1. Emergency Services

After the initial inspection, we begin with immediate emergency services to secure your property. This includes placing tarps on roofs, boarding up windows, and addressing any urgent water issues. Securing your property helps prevent additional damage while we prepare for full restoration.

1. Water Removal and Drying

If your property has been flooded or exposed to water, we quickly begin the water removal process. Using powerful pumps, we extract any standing water. Once the water is removed, we use dehumidifiers and air movers to dry out the structure, ensuring no moisture is left behind that could cause further damage.

1. Debris Cleanup and Disposal

Once your property is secure and dry, we shift focus to cleaning up any storm debris. This can include everything from fallen branches and damaged materials to larger items like trees. We remove hazardous materials and clean up the area to prepare for any necessary repairs.

1. Structural Repairs and Restoration

After the cleanup, our team moves into the repair phase. Whether it’s replacing sections of your roof, repairing siding, or addressing structural issues, we handle all necessary repairs to restore your property. We also coordinate with trusted local contractors for specialized work.

1. Final Walkthrough and Quality Assurance

Once all repairs are completed, we conduct a final walkthrough with you to ensure that everything meets your expectations. We’re committed to delivering top-quality work and won’t consider the job done until you’re completely satisfied.

Why Choose SERVPRO Team Cox for Storm Damage Restoration?

When it comes to storm recovery, not all restoration companies are created equal. SERVPRO Team Cox offers several advantages that set us apart:

• Local Expertise: As a locally owned and operated business, we understand the unique storm risks in Charlotte and Columbia. We’ve seen firsthand the damage that severe weather can cause in our communities, and we’re equipped to handle it.
• Rapid Response: Storm damage requires immediate action to prevent further damage. That’s why our team is on call 24/7 to respond to emergencies, ensuring that we’re there when you need us most.
• Comprehensive Solutions: From water extraction to roof repairs, we offer a complete range of storm damage restoration services. You won’t need to hire multiple contractors—we handle everything from start to finish.
• Commitment to Customer Satisfaction: At SERVPRO Team Cox, we take pride in our customer service. We know that recovering from storm damage is stressful, and we work closely with you every step of the way to ensure your peace of mind.

Preparing for Future Storms

While no one can predict when the next storm will hit, there are steps you can take to protect your property before severe weather strikes. Here are a few tips to minimize storm damage:

• Inspect Your Roof Regularly: Make sure your roof is in good condition before storm season. Look for loose shingles or signs of wear that could make your home vulnerable to wind or water damage.
• Trim Overhanging Trees: High winds can cause branches to fall onto your home, damaging your roof, siding, or windows. Regularly trimming trees near your property can reduce this risk.
• Clean Your Gutters: Clogged gutters can cause water to back up and damage your roof or foundation. Keeping your gutters clear ensures proper drainage during heavy rainstorms.
• Secure Outdoor Items: Before a storm, secure patio furniture, grills, and other outdoor items that could be picked up by strong winds and cause damage to your home.

Let SERVPRO Team Cox Help You Recover

When storms strike in Charlotte or Columbia, you don’t have to face the aftermath alone. SERVPRO Team Cox is here to help you recover quickly and restore your property to its pre-storm condition. With our experienced team, advanced equipment, and commitment to quality, we’ll ensure that the recovery process is smooth and stress-free.

If you’ve experienced storm damage, call SERVPRO Team Cox today. We’re available 24/7 and ready to respond to your emergency restoration needs. Call us at 803-419-0470.

Weathering the Storm: Hurricane Helene Recovery with SERVPRO Team Cox

10/3/2024 (Permalink)

AP Photo/Stephen Smith

In the aftermath of Hurricane Helene, the Carolinas are faced with the difficult task of recovery. The storm’s powerful winds and heavy rainfall left homes, businesses, and neighborhoods damaged, and the impact of the destruction is felt by everyone in the community. The process of getting back to normal may feel overwhelming, but it’s not one you have to face alone.

At SERVPRO®, we understand how challenging it can be to recover after a natural disaster. We’re not just a company; we’re a part of this community, too. As a veteran-owned business that serves Charlotte, Columbia, and the surrounding areas, we are committed to being there for you during this difficult time. Our mission is simple: to help you restore your property and return to normal as quickly and safely as possible.

Assessing the Damage: The First Step Toward Recovery

As the floodwaters begin to recede and the winds die down, the first instinct for many is to return home or to their place of business. While that’s understandable, we encourage everyone to take their time and prioritize safety. Storm-damaged areas can present hidden dangers, from electrical hazards to structural instability, and caution is essential.

Here are a few tips to help you safely assess the damage:

• Listen to Local Authorities: Before returning to your property, be sure that officials have given the all-clear. Power lines may be down, roads may be blocked, and homes or buildings could still be unsafe.
• Check for Structural Damage: Look for any signs of weakened roofs, walls, or foundations. If you suspect structural damage, it’s critical to wait for professionals to evaluate the situation before entering the building.
• Take Photos and Videos: Documenting the damage is a key step in filing insurance claims. Capture clear images of affected areas before making any repairs or removing debris.

At SERVPRO Team Cox, we’re here to assist you in assessing and documenting the damage. We understand that seeing your home or business in a state of disrepair is difficult, and we’re ready to help guide you through the recovery process with care and expertise.

Our Rapid Response: On the Ground and Ready to Help

The clock starts ticking the moment a storm passes. Damage from flooding, wind, and debris can worsen quickly if left unaddressed. That’s why SERVPRO Team Cox is prepared to respond to your call 24/7, ensuring that our expert technicians are on-site as soon as possible to begin the restoration process.

We start with a thorough assessment of your property. Our team looks beyond the surface damage, evaluating potential long-term risks and creating a customized recovery plan tailored to your specific needs. Whether you’re dealing with flooding, roof damage, or extensive debris, we’re equipped to handle it all.

Comprehensive Storm Damage Restoration Services

Hurricane Helene’s aftermath requires more than just surface-level cleanup. Depending on the severity of the storm, you may be dealing with a variety of issues, from water intrusion to damaged infrastructure. At SERVPRO Team Cox, we provide a wide range of services designed to address every aspect of storm recovery, so you can focus on getting your life back to normal.

1. Water Extraction and Drying

Floodwaters can cause significant damage to floors, walls, and furniture. To minimize the impact, water needs to be removed quickly and efficiently. Our team uses industrial-grade pumps and vacuums to extract standing water, followed by advanced drying equipment to remove moisture from every corner of the affected area.

Proper drying is essential to prevent further deterioration of your property. We use specialized techniques to ensure that no water is left behind, even in hard-to-reach areas, giving you peace of mind that your property is thoroughly dried and stabilized.

2. Debris Removal and Cleanup

From downed trees and broken windows to scattered roofing materials, storm debris can be dangerous and difficult to manage. Our team handles debris removal with care and efficiency, clearing your property of hazards and preparing the space for the next stage of restoration. Whether you’re dealing with shattered glass, damaged siding, or fallen branches, we’ve got the expertise to clean it up safely.

3. Structural Repair and Reconstruction

Hurricane Helene’s strong winds and heavy rain may have caused significant damage to the physical structure of your home or business. If your roof has been compromised, walls have been damaged, or windows have been shattered, our team is ready to help. SERVPRO Team Cox provides comprehensive structural repair and reconstruction services, ensuring that your property is restored to its pre-storm condition—or even better.

We understand that dealing with multiple contractors can add stress to an already difficult situation. That’s why we handle the entire restoration process, from cleanup to reconstruction, so you don’t have to worry about managing different teams or timelines. Our goal is to make the recovery process as smooth and efficient as possible.

Navigating Insurance Claims: We’re Here to Help

One of the most challenging aspects of storm recovery can be dealing with insurance claims. At SERVPRO Team Cox, we know how confusing and frustrating this process can be, especially when you’re already dealing with the emotional and financial stress of a natural disaster. That’s why we’re here to assist you every step of the way.

We work directly with your insurance company to ensure that your claim is processed efficiently and accurately. Our team will document all damage, provide detailed reports, and communicate with your adjuster to make sure you receive the coverage you’re entitled to. We advocate on your behalf, so you can focus on what matters most—recovering and rebuilding.

Community-Centered Recovery: Rebuilding Stronger Together

At SERVPRO Team Cox, we take pride in being part of the communities we serve. We live and work in the same neighborhoods as you, and we’re committed to helping our community rebuild after Hurricane Helene. We believe that recovery is about more than just restoring buildings; it’s about bringing people together and building a stronger, more resilient future.

Every storm brings challenges, but it also reveals the strength of our community. Neighbors helping neighbors, businesses supporting one another, and local heroes stepping up to offer their assistance—all of these are part of the recovery process. We’re honored to play a role in that, and we’re here to support you for as long as it takes.

Preparing for the Next Storm: Building Resilience

As we help you recover from Hurricane Helene, we also want to ensure that you’re better prepared for the next storm. In the Carolinas, hurricanes and severe weather are a reality, and taking steps now to protect your property can save time, money, and stress in the future.

Here are a few ways to stay prepared for future storms:

• Invest in Weather-Resistant Solutions: Consider installing storm shutters, reinforcing your roof, and updating windows and doors to withstand strong winds and flying debris.
• Create an Emergency Plan: Make sure your family or business has a plan in place for evacuations, emergency supplies, and communications.
• Review Your Insurance Policy: Ensure your coverage is up to date and adequate for your needs, including flood insurance if you live in a flood-prone area.

SERVPRO Team Cox: Your Trusted Partner in Recovery

Recovering from Hurricane Helene is a daunting task, but with SERVPRO Team Cox by your side, you don’t have to do it alone. We’re here to help you every step of the way, from initial cleanup to final repairs. Our team is dedicated to restoring your property and your peace of mind, so you can move forward with confidence.

If you need assistance recovering from Hurricane Helene, contact SERVPRO Team Cox today at 803-419-0470. Together, we’ll weather the storm and rebuild stronger than ever.

Conquering Flood Water Damage: Your Comprehensive Guide with SERVPRO Team Cox

8/16/2024 (Permalink)

Flood water damage can strike suddenly and with devastating impact, leaving property owners grappling with extensive damage and a mountain of uncertainty. At SERVPRO®, we understand the emotional and logistical challenges that come with flood water damage. Our mission is to provide thorough, expert assistance to help you navigate every aspect of recovery, from dealing with FEMA insurance to managing out-of-pocket expenses.

The Pervasive Effects of Flood Water

Flood water can inflict significant damage on your property in numerous ways. Understanding these effects is the first step in effective restoration:

• Structural Damage: Flood water can compromise the integrity of your building’s foundation, walls, and floors, leading to costly and time-consuming repairs.
• Health Hazards: Contaminated flood water can harbor harmful bacteria, viruses, and mold, posing serious health risks to occupants.
• Electrical Risks: Water intrusion can severely damage electrical systems, creating dangerous fire and electrocution hazards.
• Personal Property Loss: Furniture, electronics, important documents, and sentimental items can be irreparably damaged or lost to flood water.

Navigating FEMA Insurance with SERVPRO Team Cox

Understanding and navigating FEMA insurance can be complex and daunting, especially in the wake of a disaster. Here’s how SERVPRO Team Cox advocates for you during this critical time:

• Claims Assistance: We provide detailed guidance through the FEMA insurance claims process, helping you gather and submit all necessary documentation.
• Maximizing Coverage: Our team works diligently to ensure that you receive the full benefits you are entitled to under your FEMA policy.
• Ongoing Communication: We maintain open lines of communication with FEMA and your insurance provider to ensure a smooth and efficient claims process.

Financing Options for Non-Covered Losses

While FEMA insurance can cover many aspects of flood water damage, there are often gaps in coverage. At SERVPRO Team Cox, we offer financing options to help you manage these additional expenses:

• Custom Financing Plans: We offer flexible payment plans tailored to fit your financial situation, spreading the cost of repairs and restoration over time.
• Clear Terms and Conditions: Our financing options are designed with transparency in mind, ensuring you fully understand the terms and conditions.

Our Flood Water Damage Restoration Process

Our restoration process is comprehensive and designed to address every aspect of flood water damage. Here’s a step-by-step outline of our approach:

1. Initial Assessment: We conduct a thorough inspection to evaluate the extent of the flood water damage.
2. Water Extraction: Utilizing advanced equipment, we efficiently remove standing flood water from your property.
3. Drying and Dehumidification: We employ industrial-grade dehumidifiers and air movers to eliminate moisture and prevent mold growth.
4. Cleaning and Sanitizing: All affected areas are cleaned and sanitized to remove contaminants and ensure a safe environment.
5. Restoration and Repairs: From minor repairs to major reconstruction, our skilled technicians restore your property to its pre-flood condition.

Why Prompt Action is Crucial

Quick response to flood water damage is essential to minimize long-term effects and reduce restoration costs. SERVPRO Team Cox is committed to rapid action:

• 24/7 Emergency Services: We are available around the clock to respond to flood water emergencies.
• Swift Mobilization: Our team is ready to move quickly, mitigating damage and starting the restoration process immediately.

Preventing Future Flood Water Damage

Preventive measures can significantly reduce the risk of future flood water damage. SERVPRO Team Cox provides expert advice and services to protect your property:

• Waterproofing Solutions: Installation of sump pumps, French drains, and other waterproofing systems to keep water out of your property.
• Regular Maintenance: Routine maintenance of gutters, downspouts, and drainage systems to prevent water buildup.

Why Choose SERVPRO Team Cox?

Choosing SERVPRO Team Cox means entrusting your property to experienced professionals dedicated to your complete recovery. Here’s why we stand out:

• Expertise and Training: Our team has extensive experience and specialized training in flood water damage restoration.
• Comprehensive Services: We offer a full range of restoration services, ensuring that every aspect of the recovery process is covered.
• Customer Advocacy: We are dedicated to advocating for our customers, ensuring you receive the best possible support and coverage from your insurance providers.
• Veteran-Owned Values: As a certified veteran-owned business, we bring a strong work ethic, integrity, and commitment to every project.

Hear from Our Satisfied Customers

Here are testimonials from customers who have experienced the difference with SERVPRO Team Cox:

• "SERVPRO Team Cox turned a nightmare into a manageable situation. Their guidance through the FEMA claims process was invaluable." – Alice M.
• "Their prompt response and professional service made all the difference. The financing options helped us cover the costs that insurance didn't." – Robert K.
• "I can't thank SERVPRO Team Cox enough for their support and dedication. They restored our home and peace of mind." – Karen P.

Conclusion

Flood water damage is a challenging and stressful ordeal, but you don’t have to face it alone. SERVPRO Team Cox is here to provide comprehensive support, from navigating FEMA insurance claims to offering financing options for non-covered losses. Our goal is to make the restoration process as smooth and stress-free as possible, ensuring your property is restored to its pre-flood condition.

For more information or to schedule an assessment, contact SERVPRO Team Cox at 803-419-0470.

Safeguarding Critical Institutions: Storm Damage Restoration in Hospitals and Schools with SERVPRO Team Cox

7/22/2024 (Permalink)

When storms strike, their impact can be particularly devastating for critical institutions like hospitals and schools. These facilities play essential roles in our communities, providing care and education to countless individuals. At SERVPRO® Team Cox, we understand the unique challenges involved in restoring hospitals and schools after a storm. Our specialized services are designed to address the complexities of these environments, ensuring that they are safe, functional, and ready to serve their crucial roles. In this detailed guide, we’ll explore the impact of storm damage on hospitals and schools and how SERVPRO Team Cox can assist in the restoration process.

The Impact of Storm Damage on Hospitals and Schools

Storm damage can cause significant disruptions and hazards in hospitals and schools, affecting not only the physical structure but also the people who rely on these facilities. Common types of storm damage include:

1. Structural Damage: High winds, heavy rains, and debris can damage roofs, walls, windows, and doors, compromising the integrity of the building and creating safety hazards.
2. Flooding and Water Damage: Storm surges and heavy rainfall can lead to flooding, causing water intrusion that affects floors, walls, medical equipment, and educational materials. Floodwaters can also create a breeding ground for mold and bacteria.
3. Electrical and Fire Hazards: Water damage can compromise electrical systems, leading to power outages, electrical fires, and dangerous conditions for patients, staff, and students.
4. Interior Damage: Beyond structural issues, storms can damage the interior of hospitals and schools, including medical equipment, classroom supplies, furniture, and important records.

Our Comprehensive Storm Damage Restoration Process

At SERVPRO Team Cox, we follow a meticulous restoration process to ensure every aspect of storm damage is addressed, with a focus on the unique needs of hospitals and schools:

1. Immediate Response: Time is critical when dealing with storm damage in hospitals and schools. Our team is available 24/7 to respond to emergencies, providing rapid assessment and mitigation services to minimize further damage and ensure safety.
2. Detailed Damage Assessment: We conduct a thorough inspection of the facility to identify all areas affected by the storm. This includes structural evaluations, moisture detection, and identifying potential hazards specific to healthcare and educational environments.
3. Board-Up and Tarping Services: To secure the facility and prevent additional damage, we provide board-up and tarping services. These temporary measures protect against further water intrusion and unauthorized access.
4. Water Extraction and Drying: Using advanced equipment, we remove standing water and thoroughly dry all affected areas. This step is crucial to prevent mold growth and further structural damage, particularly in sensitive areas like operating rooms and classrooms.
5. Mold Remediation: In cases of water damage, mold can begin to grow within 24-48 hours. Our certified professionals perform mold remediation to eliminate mold colonies and prevent future growth, ensuring a safe and healthy environment for patients, staff, and students.
6. Debris Removal and Cleanup: Storms often leave behind significant debris, including fallen trees, broken glass, and damaged building materials. Our team handles the cleanup process, ensuring the facility is safe and clear of hazards.
7. Restoration and Repairs: From minor repairs to complete reconstruction, our team is equipped to handle all aspects of the restoration process. We work diligently to restore the facility to its pre-storm condition, minimizing disruption to medical services and educational activities.

Specialized Considerations for Hospitals and Schools

Restoring hospitals and schools after a storm involves unique considerations that require specialized expertise:

• Patient and Student Safety: The safety of patients, staff, and students is our top priority. We take all necessary precautions to ensure the restoration process does not pose additional risks to the occupants of the facility.
• Minimizing Disruption: Hospitals and schools need to remain operational, even during restoration. We work efficiently and coordinate with facility management to minimize disruption to medical services and educational activities.
• Compliance with Regulations: Hospitals and schools are subject to strict regulations and standards. Our team is knowledgeable about these requirements and ensures that all restoration work complies with relevant codes and guidelines.
• Specialized Equipment and Materials: Hospitals and schools often contain specialized equipment and materials that require careful handling and restoration. We have the expertise and tools to properly address these unique challenges.

Why Choose SERVPRO Team Cox?

When it comes to storm damage restoration for hospitals and schools, choosing the right partner is essential. Here’s why SERVPRO Team Cox is the best choice:

• Experience and Expertise: With years of experience in the industry, our team has the knowledge and skills to handle any storm damage scenario, particularly in sensitive environments like hospitals and schools. We are IICRC certified and adhere to the highest standards of quality and safety.
• Advanced Technology: We use the latest technology and equipment to ensure efficient and effective restoration. Our techniques are designed to minimize disruption to your operations while maximizing the results.
• Comprehensive Services: We offer a full range of services, from emergency response and water extraction to complete reconstruction. This means you can rely on us for all your restoration needs, eliminating the need to coordinate with multiple contractors.
• Customer-Centric Approach: At SERVPRO Team Cox, we prioritize our customers’ needs and satisfaction. We provide transparent communication, regular updates, and personalized solutions to ensure you feel supported throughout the restoration process.

Preparing Hospitals and Schools for Future Storms

While it’s impossible to prevent storms, there are steps that hospitals and schools can take to mitigate the impact of future events:

• Regular Maintenance: Keep the facility well-maintained, including inspecting the roof, cleaning gutters, and ensuring proper drainage systems are in place.
• Emergency Preparedness Plan: Develop a comprehensive emergency preparedness plan that includes evacuation procedures, emergency contacts, and communication strategies. Regularly conduct drills to ensure everyone knows what to do in the event of a storm.
• Backup Power Systems: Invest in backup power systems, such as generators, to ensure critical operations can continue during power outages.
• Insurance Review: Regularly review your insurance policy to ensure you have adequate coverage for storm-related damages. Understanding your policy can help expedite the claims process in the event of a disaster.

Storms can cause significant damage to hospitals and schools, but with SERVPRO Team Cox by your side, you can navigate the aftermath with confidence. Our dedicated team is here to provide swift, comprehensive storm damage restoration services, helping these critical institutions recover and continue serving the community. Don’t let storm damage disrupt your operations any longer—contact SERVPRO Team Cox today and let us help you restore your facility to its full functionality.

SERVPRO Team Cox: We take the stress out of your distress.

For more information about our storm damage restoration services or to schedule an assessment, please visit our website or call our 24/7 emergency hotline at 803-419-0470. We’re here to help you recover and thrive, no matter the weather.

Navigating Storm Damage and Flood Insurance: SERVPRO's Guide

5/29/2024 (Permalink)

Storms can cause significant damage to your property, leaving you with unexpected repairs and financial burdens. Flood damage can be devastating, often requiring extensive restoration efforts. At SERVPRO®, we understand the complexities of storm damage and flood insurance, and we're here to help you navigate the recovery process with confidence.

Understanding the Importance of Flood Insurance

Flood damage is one of the most common and costly natural disasters. Unfortunately, many homeowners and business owners are unprepared when it comes to insurance coverage for such events. Here’s why flood insurance is crucial:

• Comprehensive Coverage: Standard homeowners' insurance policies typically do not cover flood damage. Flood insurance provides the specific coverage needed to repair and restore your property after a flood.
• Financial Protection: Flood insurance helps protect your financial investment by covering repair costs, which can be substantial after a major storm.
• Peace of Mind: Knowing you have flood insurance in place provides peace of mind, allowing you to focus on recovery rather than worrying about the financial impact.

Steps to Take After Flood Damage

Experiencing flood damage can be overwhelming, but taking immediate action is crucial. Here are the steps you should follow:

• Ensure Safety: First and foremost, ensure the safety of yourself and your family. Avoid entering flooded areas until it is safe to do so.
• Contact Your Insurance Company: Notify your insurance company as soon as possible to report the flood damage. Provide detailed information and take photos of the damage for documentation.
• Call SERVPRO: Contact SERVPRO for professional flood damage restoration services. Our team is available 24/7 to respond to emergencies and begin the restoration process.
• Begin Water Extraction and Drying: SERVPRO uses advanced equipment to extract water and dry affected areas quickly, preventing further damage and mold growth.
• Document Everything: Keep detailed records of all communications with your insurance company, including emails, phone calls, and any documentation related to the flood damage and restoration process.
• Prevent Future Damage: Consider implementing flood prevention measures, such as installing sump pumps, sealing foundation cracks, and elevating utilities, to protect your property from future flooding.

SERVPRO’s Role in Flood Damage Restoration

At SERVPRO, we provide comprehensive flood damage restoration services to help you recover quickly and efficiently. Here’s how we can assist you:

• Rapid Response: We offer 24/7 emergency services to quickly respond to flood damage incidents.
• Water Extraction and Drying: Our team uses powerful pumps and industrial-grade dehumidifiers to remove standing water and dry affected areas thoroughly.
• Cleaning and Sanitizing: We clean and sanitize all impacted areas to eliminate contaminants and prevent mold growth.
• Mold Remediation: If mold is detected, we provide specialized remediation services to remove mold and restore healthy indoor air quality.
• Restoration and Repairs: From minor repairs to major reconstruction, we restore your property to its pre-flood condition, working closely with your insurance company to streamline the claims process.

Proactive Measures to Mitigate Flood Damage

While you can't prevent storms, you can take steps to minimize the impact of future flooding on your property. Here are some tips to help you prepare:

• Maintain Your Property: Regularly inspect and maintain your roof, gutters, and downspouts to ensure they are in good condition and can handle heavy rainfall.
• Install Flood Barriers: Consider installing flood barriers or sandbags around your property to prevent water from entering your home or business.
• Elevate Utilities: Raise electrical appliances, heating systems, and other utilities above potential flood levels to reduce the risk of damage.
• Create an Emergency Plan: Develop an emergency plan for your family or employees, including evacuation routes and emergency contacts.
• Review Insurance Coverage: Ensure your insurance policy covers storm damage and flood damage. Consider adding additional coverage if necessary.
• Keep Important Documents Safe: Store important documents and valuables in waterproof containers and keep them in a safe, elevated location.

Stay Informed and Prepared

At SERVPRO Team Cox, we believe that staying informed and prepared is key to minimizing storm and flood damage. Here are some additional tips to help you stay ahead of potential disasters:

• Regularly Review Your Insurance Policy: Ensure your coverage is up-to-date and includes protection against storm damage and flood damage. Consider additional coverage if needed.
• Create a Home Inventory: Keep a detailed inventory of your possessions, including photos and receipts. This can be incredibly helpful when filing an insurance claim.
• Understand Your Risk: Be aware of the flood risks in your area and take appropriate precautions. FEMA's flood maps can be a valuable resource.
• Invest in Flood Sensors: Install flood sensors in vulnerable areas of your home or business to receive early warnings of potential flooding.
• Secure Outdoor Items: During a storm, unsecured outdoor items can become projectiles. Secure or bring them indoors to prevent additional damage.

Contact SERVPRO for Expert Flood Damage Restoration

If your property has been affected by storm damage or flood damage, don't hesitate to seek professional help. The longer you wait, the more extensive the damage can become. Contact SERVPRO Team Cox at 803419-0470 today to learn more about our comprehensive restoration services and how we can assist you in recovering swiftly and efficiently.

Why Choose SERVPRO?

When you choose SERVPRO, you are choosing a company with:

• Proven Experience: Decades of experience in handling all types of storm and flood damage.
• Certified Technicians: Highly trained professionals who use the latest technology and techniques.
• Comprehensive Services: From initial assessment to final repairs, we cover every aspect of restoration.
• Customer Satisfaction: A commitment to providing exceptional service and ensuring customer satisfaction.

Trust us to restore your property and peace of mind after storm damage and flooding. Call us at 803-419-0470 for immediate assistance. We are here to help 24/7.

Storm Season Preparedness: A Guide from SERVPRO Team Cox

5/16/2024 (Permalink)

As the sun emerges and the weather warms, Columbia welcomes the beauty of spring. However, this seasonal transition also ushers in storm season, a period that demands preparedness and awareness. At SERVPRO Team Cox, we understand the importance of readiness in the face of storms. Here's our guide to navigating storm season in Columbia and ensuring your home is protected.

Understanding the Risks

Columbia, SC, experiences a variety of severe weather phenomena during storm season, including thunderstorms, heavy rainfall, hail, and occasionally, tornadoes. These events can lead to flooding, wind damage, and other issues that pose risks to both property and personal safety.

Preparing Your Home

1. Roof Inspection: Ensure your roof is in good condition. Replace missing shingles and repair any damage to prevent leaks.

2. Gutters and Drains: Keep gutters and drains clear of debris to allow proper water flow and prevent flooding.

3. Trim Trees: Trim branches that are close to your home to reduce the risk of them falling on your roof during a storm.

4. Secure Outdoor Items: Secure or bring inside outdoor furniture, decorations, and other items that could become projectiles in high winds.

Emergency Kit

Prepare an emergency kit that includes essentials such as water, non-perishable food, a flashlight, batteries, and a first aid kit. Keep this kit in a designated, easily accessible location.

Evacuation Plan

Familiarize yourself with local evacuation routes and have a plan in place for where you will go in the event of an evacuation order.

After the Storm

After a storm passes, it's important to assess any damage to your home. If you experience flooding, turn off electricity and avoid contact with floodwaters, which can be contaminated.

The SERVPRO Difference

When it comes to storm damage restoration, SERVPRO Team Cox stands out for several reasons:

1. Fast Response: We understand that quick action is crucial after a storm. That's why we're available 24/7 to respond to emergencies and start the restoration process immediately.

2. Advanced Technology: Our team utilizes state-of-the-art equipment and techniques to effectively mitigate storm damage and restore your property to its preloss condition.

3. Experience and Expertise: With years of experience in the industry, our technicians are highly trained and certified to handle all types of storm damage restoration.

4. Comprehensive Services: From water extraction and drying to mold remediation and reconstruction, we offer a full range of services to address all aspects of storm damage.

5. Insurance Assistance: Dealing with insurance companies can be overwhelming. We work closely with insurance providers to streamline the claims process and ensure a smooth experience for our customers.

Community Support

As a locally owned and operated franchise, SERVPRO Team Cox is deeply rooted in the Columbia, SC community. We take pride in serving our neighbors and supporting our community during challenging times. Whether it's providing free educational resources on storm preparedness or volunteering our time to assist with recovery efforts, we are committed to being a reliable partner for our community.

Stay Informed, Stay Safe

As storm season approaches, staying informed and prepared is key to protecting your home and loved ones. Follow local weather updates, review your emergency plans, and ensure your home is ready to weather any storm. Remember, SERVPRO Team Cox is here to help you recover quickly and efficiently in the event of storm damage. 

For more information on storm damage restoration services or to request assistance, contact call SERVPRO Team Cox at 803-419-0470 today.

Take Action action after Storm Damage

5/12/2023 (Permalink)

Fend off water damage and mold issues after storm damage occurs.

Time is of the utmost importance when facing water storm damage of any size. Immediate action is a necessity.

Our team is highly trained to respond immediately with proven techniques and advanced equipment that remove water quickly and minimize the potential of unnecessary damage. We’re aware that water damage comes in all shapes and sizes and may require individual solutions. We have streamlined the process for you.

Because you are our #1 priority, we’ve created this quick and easy checklist as your go-to resource for all things storm & water damage. 

Safety
Your safety is of our utmost concern. Upon the onset of water damage, please assess the following questions:

• Is it safe to stay in the house?
• Are there electrical or hazards that could cause someone to slip and fall?
• If a movable material has become wet, it is likely heavier than normal. If so, do not move it or be sure to exercise caution when lifting.

Contact & Communication
Call SERVPRO of NW Charlotte immediately so that we can walk you through important questions that will allow us to help you efficiently and with quick response. The quicker you call us, the quicker we can provide cleanup and restoration "Like it never even happened."

Inspection and Assessment
Our team will thoroughly inspect the extent and type of water damage. This step is critical in creating a solid and effective action plan. In addition, we will begin the removal of water using our pumps and vacuums so that no further damage occurs and in order to prevent mold.

Drying and Dehumidification
Once the majority of water has been removed, we will use specially designed equipment to extract the water that is more difficult to reach and absorb. This equipment applies a scientific drying approach which includes air movers and dehumidifiers.

Cleaning and Sanitizing
If the water damage has affected your personal property including clothing, furniture or more, we are able to clean the items with specially designed cleaning methods. After cleaning your items, we sanitize them with an antimicrobial treatment and remove odors with industrial air scrubbers and fogging equipment.

Restoration
This is the last step in returning your property to the condition "Like it never even happened." This step completes the process by replacing and rebuilding the affected areas.

We’re ready to help you 24/7. Call us today.

Storm Season Is Never Really Over

3/6/2023 (Permalink)

SERVPRO knows that storms are not set  to a specific schedule, that is why all SERVPRO franchises keep their doors open 24/7/365. We have the resources to handle any size disaster with a quicker response time than any of our competitors. Roof damage caused by thunderstorms is a major problem for homeowners, here are some tips to prevent roof damage to your home:

• Trim trees and remove dead branches so they will not damage your home if they fall because of wind.
• Clear gutters and downspouts of debris. As the leaves fall, make sure they are not building up in the gutters. 
• Check for any roof damage. Pay attention to surface bubbles, areas with missing gravel on flat roofs, damaged or missing shingles or tiles on sloped roofs.
• Check the flashing on the roof to make sure it is in good condition to help prevent water from seeping through.
• If your rood needs replacing, consider impact-resistant roofing materials, especially if you live in an area where hail storms are common.

Remember SERVPRO is always here to help. Call your local SERVPRO storm response team at 803-755-9774, for all your storm remediation needs!

Frozen Pipe Burst Prevention

2/23/2023 (Permalink)

When the weather gets cold frozen pipes are always a fear. So here’s a few tips and tricks to better prepare!

Preparing your home.

• If you're going to be away or out of town durning a cold front or season, you should be sure the heat is on in your home, and set to a temperature no lower than 55° F.
• When the weather very cold especially below freezing, you should let the cold water drip from the faucet served by exposed pipes. usually you want to use the one furthest from your water heater. Running water through the pipe - even at a trickle - helps prevent pipes from freezing
• Keeping cabinets open in kitchen an bathroom areas, alows warmer air to circulate around the exposed plumbing.
• If you have water lines in your garage, you should keep the garage doors closed and insulated, as much as possible.

Hurricane; Before, During, and After.

9/15/2022 (Permalink)

9/15/2022

Hurricane; Before, During, and After.

Here’s a few tips and tricks to better prepare!

• Before the Storm: Gather food, water, medicines and power supplies.  Organize supplies into a Go-Kit and a Stay-at-Home Kit. Keep personal, financial, and medical records safe. Anchor objects that would be unsafe to bring inside, such as gas grills and propane tanks. Trim or remove trees close enough to fall on your home. Stockpile protective materials such as plastic sheeting and sandbags. Consider elevating the heating system, water heater, and electric panel.

• During the Storm: Take refuge in a small interior room, closet, or hallway on the lowest level during the storm. Put as many walls between you and the outside as you can. Stay away from windows, skylights, and glass doors. If the eye of the storm passes over your area, there will be a short period of calm, but at the other side of the eye, the wind speed rapidly increases to hurricane force winds coming from the opposite direction. So, make sure you stay secured and connected to what’s going on.

• After the Storm: Stay out of floodwater!  Floodwater can contain many things that may harm health, including germs, dangerous chemicals, human and livestock waste, wild or stray animals, and downed power lines among other things. If the power is out, use flashlights instead of candles. If you must use candles, keep them away from anything that can catch fire.  Watch out for fallen power lines that may be hanging overhead. Stay clear of fallen power lines. Call the electric company to report them. Always make sure it is safe to leave before you try to evacuate the area.

How You Can Reduce the Effects of Storm Damage | SERVPRO® of Cayce/West Columbia and Lexington

8/4/2022 (Permalink)

Do you experience any storm damage to your home or property? Contact us today for a quick response!

Storms can cause a lot of damage to the exteriors of your home or business. Modern building materials like vinyl siding are designed to withstand minor damage, but severe storms can cause major destruction.

The most dangerous part of storm damage is that which goes undetected, slowly becoming more serious without being addressed. By the time this kind of damage shows itself, it could be irreversible.

Minimizing storm damage will not only protect you from potential troubling storms but can also help extend the lifespan of your home. This all starts with preparation:

Preparing Your Home’s Structure

As mentioned previously, there are many kinds of products and features that one can add to their home in order to provide extra protection from storms. However, these items will often be costly to implement and could be more trouble than it’s worth.

There are specialized landscaping techniques that you can employ around your property. These are designed to change your lawn to direct water away from your home, while still serving its purpose of being your beautiful yard.

Lastly, it’s important to remove any dead or dying trees from around your home so that they don’t fall onto your house below during a severe storm.

Preparing Your Household

The first thing everyone who owns a home should do to prepare for storms is to designate a safe room or a storm shelter zone. This is a location that is away from external walls and windows, ideally in the center of your home. Everyone in the home should know this location in the event that they must take shelter.

Second, you should create an emergency kit with any supplies that could aid you while you’re sheltering. This includes nonperishable foods, water, flashlights and extra clothing. Think of anything that you may need for at least 72 hours of potential sheltering.

Lastly, you should identify the severe weather that we see here most so that you can best prepare for the most likely disasters. Here in South Carolina, we see nearly 50 inches of rain per year over 20% more than the national average. Additionally, we see hurricanes and the resulting flooding that has affected so many in our region in the past.

After the Storm Has Passed

Once the dangerous weather has gone and you no longer need to shelter, it’s tempting to walk through every part of the home and check for damage. However, prioritizing safety is the most important thing, and it could be dangerous to walk around.

If your home has sustained heavy damage, parts could collapse at any moment. When it’s safe to do so, exit the home and walk around the exterior to check for any major destruction that could cause a chain reaction.

Call the Professionals

While your insurance provider can help you assess the damage caused by a storm, it’s also best to have a report from a professional contractor. At SERVPRO of Cayce/West Columbia and Lexington we can help you identify areas of concern that may be invisible to the untrained eye.

Our restoration professionals are available ²⁴⁄₇ to assist with any and all of your cleanup and restoration needs.

Experienced storm damage to your home or property? Contact us today for a quick response!

Being Prepared for a Storm.

3/1/2022 (Permalink)

Business Preparedness: why and how you should prepare; and personal preparedness: how to pack your Go Bag and sheltering in place. 

Up to 50% of businesses never reopen after being affected by a natural or human-made disaster. Despite this statistic, 62% of businesses don’t have an emergency plan in place!  Your customers expect delivery of their products or services on time, regardless of your situation.  And larger businesses want to ensure that their supply chain is not interrupted by a disaster either.  Insurance is only a partial solution.  It does not cover all losses and it will NOT replace customers.  News travels fast and perceptions often differ from reality.  It is up to you to plan now for a disaster to avoid some of these pitfalls.  Many risks cannot be insured, but some risks can be reduced by investing in loss prevention programs, protection systems, and equipment.

According to FEMA’s Business Program Management,” A preparedness policy that is consistent with the mission and vision of the business should be written and disseminated by management. The policy should define roles and responsibilities. It should authorize selected employees to develop the program and keep it current. The policy should also define the goals and objectives of the program. Typical goals of the preparedness program include:

• Protect the safety of employees, visitors, contractors, and others at risk from hazards at the facility. Plan for persons with disabilities and functional needs.
• Maintain customer service by minimizing interruptions or disruptions of business operations
• Protect facilities, physical assets, and electronic information
• Prevent environmental contamination
• Protect the organization’s brand, image and reputation”

A word on environmental contamination—many times, smaller businesses without a plan in place will attempt to handle the work on their building on their own.  Depending on the damage and the building in question, it may be safer and more cost effective to hire a professional company to help you.  Why?  Well, for starters, a cleanup company like SERVPRO of Lexington has the knowledge of environmental laws and regulations that you may be ignorant of.  Our crew can dispose of potentially hazardous materials in a safe and compliant manner. 

To prepare personally for a disaster, you should start by creating a Family Disaster Plan.  To get started, contact your local emergency management office and your local chapter of the American Red Cross. Find out which disasters are likely to occur in your area by using the interactive map.  Meet with your family and plan how you will stay in contact if separated by disaster.  Because many disasters occur with little or no warning, you need to have a plan for what to do before you have instructions from authorities.  Assess your situation.  Decide to stay or change locations.  If you are not in immediate danger, you should stay where you are and get more information before taking your next steps. 

There are 3 types of sheltering, and different types are appropriate for different disasters.  You can shelter in place, shelter for an extended stay, or enter a community shelter.  When you shelter in place, you are sealing a room to protect yourself from contaminants in the air for a short period of time.  You should identify an internal room in your home or work, and store specific items such as snacks and water, a battery-operated radio, a flashlight, and pre-cut plastic sheeting and duct tape to seal off vents and doors and windows.  If you are sheltering for an extended stay, you may need to store enough supplies for 2 weeks.  If you are using a community shelter, you should bring your 3-day disaster supply kit with you.

So, what goes in your kit?  Depending on the length of time you will be gone, the time of year of the event, and how many people and pets you have with you, your kit might change.  The items recommended for your basic kit are:

• 3-day supply of non-perishable food
• 3-day supply of water (one gallon per person per day)
• Portable, battery powered radio and extra batteries
• Flashlight and extra batteries
• First aid kit and manual.
• Sanitation and hygiene items (moist towelettes and toilet paper)
• Matches and waterproof container
• Whistle
• Extra clothing (think warmth if in a cold climate)
• Kitchen accessories and cooking utensils, including a can opener.
• Photocopies of credit and identification cards
• Cash and coins
• Special needs items, such as prescription medications, eyeglasses, and hearing aid batteries.
• Items for infants and items for pets.

Just as important as putting your supplies together is maintaining them so they are safe when you are ready to use them.

• Keep canned foods in a cool dry place.
• Store boxed food in tightly closed plastic or metal containers.
• Throw out any canned good that becomes swollen, dented, or corroded.
• Change stored food and water supplies every 6 months.  Write the date on the containers.
• Keep items in airtight plastic bags and put your entire kit in one or two easy-to-carry containers.
• Re-think your needs every year and update your kit as your family needs change. 

I recommend keeping a Go Bag in your car, and one in your house, as you will never know where you will be when a disaster hits.  If you need help preparing your home or business for disasters, call us at 803-755-9774.  We can help you create a plan for your building and tag your shut offs when necessary.  And if something does go wrong, call us to help make it "Like it never even happened."

How to prepare for a flood during a storm!

2/16/2022 (Permalink)

Rain clouds have been obscuring our sunshine in Lexington and West Columbia for awhile now, but in Florida they have been dealing with a few more problems than a missed chance at a tan.
Floods have been upending the lives of many Floridians.

Though damage is unavoidable in flood situations there are some steps you can take to help avoid as much damage as possible to your home or business.

Before the Flood:

Have a qualified professional elevate the furnace, water heater and electric panel if susceptible to flooding. -Install "check valves" in sewer traps to prevent flood water from backing up into the drains of your home or business. -Seal walls in basements with waterproofing compounds to help avoid seepage.

During the Flood:

Turn off utilities at the main switches or valves if instructed to do so. -Disconnect electrical appliances. -Do not touch electrical equipment if you are wet or are standing in water. -Do not walk through moving water. Even six inches of moving water can make you fall.

After the Flood:

Listen for news reports to learn if the community's water supply is safe to drink. -Avoid floodwaters. Water may be contaminated by oil, gasoline or raw sewage. Water may also be electrically charged. -Stay out of any building if it is surrounded by floodwaters. -Return home only when authorities indicate it is safe.

Having flood damage in your home or business can be a difficult situation to deal with, but remember, your SERVPRO of Lexington & SERVPRO of Cayce / West Columbia is here to help you 24/7.

Call (803) 755-9774. We make it, "Like it never even happened."

When Disasters Strike...

2/8/2022 (Permalink)

SERVPRO has the largest national footprint...always!

                  Commercial Large Loss Program

• Best of our best, SERVPRO's Large Loss Response Team recruited to serve your commercial large loss needs.
• Elite group of large loss specialists pre-qualified and strategically positioned throughout the United States.
• Substantial resources through network of 1,500+ locations nationwide.
• Six and seven-figure projects routinely assigned to our Large Loss Response Team members.
• Clients include: Insurance Companies, Manufacturing Facilities, Hospitality Industry, Restaurants, Property Managers.
• Corporate oversight and communication on every large loss file called in through 1-800-SERVPRO
• Business interruption minimized due to our timely response.
• Unit pricing utilized on routine losses, Time and Material recommended on losses exceeding $100,000. 

Before, During and after a Storm

10/29/2021 (Permalink)

BEFORE A TORNADO: Have a disaster plan.  Make sure everyone knows where to go in case a tornado threatens.  Make sure you know which county or parish you live in.  Prepare a kit with emergency food for your home.  Have enough food and water for at least 3 days.

DURING A TORNADO: Go to a basement.  If you do not have a basement, go to an interior room without windows on the lowest floor such as a bathroom or closet.  If you can, get under a sturdy piece of furniture, like a table.  If you live in a mobile home get out.  They offer little protection against tornadoes.  Get out of automobiles.  Do not try to outrun a tornado in your car, leave it immediately. If you're outside, go to a ditch or low lying area and lie flat in it.  Stay away from fallen powerlines and stay out of damaged areas.

AFTER A TORNADO:  Stay indoors until it is safe to come out.  check for injured or trapped people, without putting yourself in danger.  Watch out for downed power lines.  Use a flashlight to inspect your home.

** If your in school during a tornado- every school should have a disaster plan and have frequent drills.  Basements offer the best protection.  Schools without basements should use interior rooms and hallways on the lowest floor away from windows.  Crouch down on your knees and protect your head with your arms.

Storm Damage Restoration!

10/27/2021 (Permalink)

5 Reasons why SERVPRO should be your #1 choice for storm restoration!

1. We are 24/Hour emergency Service.

2. Faster to any disaster.

3. Highly trained water restoration technicians.

4. A trusted leader in water restoration industry.

5. We are locally owned and operated. 

If you ever find your self in a disaster, call your local SERVPRO of Cayce/West Columbia and Lexington at (803) 755-9774.

Being Prepared for your Business!

10/22/2021 (Permalink)

Business Preparedness: why and how you should prepare; and personal preparedness: how to pack your Go Bag and sheltering in place. 

Up to 50% of businesses never reopen after being affected by a natural or human-made disaster. Despite this statistic, 62% of businesses don’t have an emergency plan in place!  Your customers expect delivery of their products or services on time, regardless of your situation.  And larger businesses want to insure that their supply chain is not interrupted by a disaster either.  Insurance is only a partial solution.  It does not cover all losses and it will NOT replace customers.  News travels fast and perceptions often differ from reality.  It is up to you to plan now for a disaster to avoid some of these pitfalls.  Many risks cannot be insured, but some risks can be reduced by investing in loss prevention programs, protection systems, and equipment.

According to FEMA’s Business Program Management,” A preparedness policy that is consistent with the mission and vision of the business should be written and disseminated by management. The policy should define roles and responsibilities. It should authorize selected employees to develop the program and keep it current. The policy should also define the goals and objectives of the program. Typical goals of the preparedness program include:

• Protect the safety of employees, visitors, contractors and others at risk from hazards at the facility. Plan for persons with disabilities and functional needs.
• Maintain customer service by minimizing interruptions or disruptions of business operations
• Protect facilities, physical assets and electronic information
• Prevent environmental contamination
• Protect the organization’s brand, image and reputation”

A word on environmental contamination—many times, smaller businesses without a plan in place will attempt to handle the work on their building on their own.  Depending on the damage and the building in question, it may be safer and more cost effective to hire a professional company to help you.  Why?  Well, for starters, a cleanup company like SERVPRO of Bordentown/Pemberton has the knowledge of environmental laws and regulations that you may be ignorant of.  Our crew can dispose of potentially hazardous materials in a safe and compliant manner. 

In order to prepare personally for a disaster, you should start by creating a Family Disaster Plan.  To get started, contact your local emergency management office and your local chapter of the American Red Cross. Find out which disasters are likely to occur in your area by using the interactive map.  Meet with your family and plan how you will stay in contact if separated by disaster.  Because many disasters occur with little or no warning, you need to have a plan for what to do before you have instructions from authorities.  Assess your situation.  Decide to stay or change locations.  If you are not in immediate danger, you should stay where you are and get more information before taking your next steps. 

There are 3 types of sheltering, and different types are appropriate for different disasters.  You can shelter in place, shelter for an extended stay, or enter a community shelter.  When you shelter in place, you are sealing a room as a way to protect yourself from contaminants in the air for a short period of time.  You should identify an internal room in your home or work, and store specific items such as snacks and water, a battery-operated radio, a flashlight, and pre-cut plastic sheeting and duct tape to seal off vents and doors and windows.  If you are sheltering for an extended stay, you may need to store enough supplies for 2 weeks.  If you are using a community shelter, you should bring your 3-day disaster supply kit with you.

So what goes in your kit?  Depending on the length of time you will be gone, the time of year of the event, and how many people and pets you have with you, your kit might change.  The items recommended for your basic kit are:

• 3 day supply of non-perishable food
• 3 day supply of water (one gallon per person per day)
• Portable, battery powered radio and extra batteries
• Flashlight and extra batteries
• First aid kit and manual.
• Sanitation and hygiene items (moist towelettes and toilet paper)
• Matches and waterproof container
• Whistle
• Extra clothing (think warmth if in a cold climate)
• Kitchen accessories and cooking utensils, including a can opener.
• Photocopies of credit and identification cards
• Cash and coins
• Special needs items, such as prescription medications, eyeglasses, and hearing aid batteries.
• Items for infants and items for pets.

Just as important as putting your supplies together is maintaining them so they are safe when you are ready to use them.

• Keep canned foods in a cool dry place.
• Store boxed food in tightly closed plastic or metal containers.
• Throw out any canned good that becomes swollen, dented, or corroded.
• Change stored food and water supplies every 6 months.  Write the date on the containers.
• Keep items in airtight plastic bags and put your entire kit in one or two easy-to-carry containers.
• Re-think your needs every year and update your kit as your family needs change. 

I recommend keeping a Go Bag in your car, and one in your house, as you will never know where you will be when a disaster hits.  If you need help preparing your home or business for disasters, call us at 803-755-9774.  We can help you create a plan for your building and tag your shut offs when necessary.  And if something does go wrong, call us to help make it "Like it never even happened."

Safety Tips About Lightening

9/15/2021 (Permalink)

Lightning Safety Tips:

1. Postpone outdoor activities if thunderstorms are imminent. Lightning can travel 5-10 miles away from the thunderstorm and strike the ground with blue sky overhead. The storm doesn’t have to be overhead in order for you to be struck.

2. Move to a sturdy shelter or vehicle. Do not take shelter in a small shed, under isolated trees, or in a convertible-top vehicle. Stay away from tall objects such as trees or towers or poles.

3. If in your vehicle when lightning strikes – don’t touch a metal surface. You are safer in a vehicle than being outdoors.

4. Remember that utility lines or pipes can carry the electrical current underground or through a building. Avoid electrical appliances, and use telephones or computers only in an emergency.

5. If you feel your hair standing on end – get down into a baseball catcher’s position and plug your ears with your finger tips so if lightning does hit it will not blow your ear drums out. Do not lie flat!

6. 30/30 rule – if the time between lighting and thunder is 30 seconds or less, go to a safe shelter. Stay there until 30 minutes after the last rumble of thunder

Tips on what to do during a Storm!

8/9/2021 (Permalink)

After a flood, it is important to stay up to date on things that may still be going on around you. 

Here are some things to remember:

• Use local alerts and warning systems to get information and expert informed advice as soon as available.
• Avoid moving water.
• Stay away from damaged areas unless police, fire, or relief organization has specifically requested your assistance.
• Emergency workers will be assisting people in flooded areas. You can help them by staying off the roads and out of the way.
• Play it safe. Additional flooding or flash floods can occur. Listen for local warnings and information. If your car stalls in rapidly rising waters, get out immediately and climb to higher ground.
• Return home only when authorities indicate it is safe.
• Roads may still be closed because they have been damaged or are covered by water. Barricades have been placed for your protection. If you come upon a barricade or a flooded road, go another way.
• If you must walk or drive in areas that have been flooded.
• Stay on firm ground. Moving water only 6 inches deep can sweep you off your feet. Standing water may be electrically charged from underground or downed power lines.
• Flooding may have caused familiar places to change. Floodwaters often erode roads and walkways. Flood debris may hide animals and broken bottles, and it's also slippery. Avoid walking or driving through it.
• Be aware of areas where floodwaters have receded. Roads may have weakened and could collapse under the weight of a car.

Get these tips and more at http://www.ready.gov/floods

Hurricanes and Their Categories

2/8/2021 (Permalink)

The different categories of hurricanes and the percentage of damage that can be caused.

Category 1: There will be very dangerous winds that could produce some damage. (Winds- 74-95 mph.)

Although, category 1 storms aren’t as severe as a category 3, it should still be considered dangerous. The winds will be very strong causing buildings to have damage to their roof, siding, and gutters. Extensive damage to power lines and poles can result in power outages that could last several days.

Category 2: There will could be extensive damage due to extremely dangerous winds. (Winds- 96-110 mph.)

In a category 2 the winds are much stronger, which could cause extreme damage to your property, such as, major roof and siding damage. Trees could snap or be uprooted and cause road blocks. Power loss is could last from several days to weeks.

Category 3: Devastating damage will occur. (Winds- 111-129 mph.)

Hurricanes reaching category 3 and higher are considered to be major because of their potential for significant loss of life and property damage. Your property may sustain major damage. Until the storm passes, electricity and water will be unavailable for several weeks.

Category 4: Catastrophic damage is expected. (Winds- 130-156 mph.)

Buildings and homes may have severe damage with the loss of the roof and some exterior walls. Trees will be snapped or uprooted and power poles will be down, causing residential areas to be isolated. Power outages will last weeks to possibly months.

Category 5: Catastrophic damage is expected. (Winds- More than 157 mph.)

There is more of a chance that most homes will be destroyed. There will be a considerable number of fallen trees and power poles. Most of the community may be uninhabitable for weeks or months.

Severe Weather

2/8/2021 (Permalink)

Storm ahead!!

Severe weather can happen anytime, anywhere. Approximately 98 percent of all declared disasters are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage. Knowing your risk of severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

An emergency can happen anywhere and anytime and it can happen to you. In an emergency, it is vital to think clearly and react quickly. If an emergency occurs, it is essential for you to know what to do and what not to do. The time to find this out is before an emergency happens.

Once an emergency occurs, do not panic. Emergency information will be broadcast on the Emergency Alert System, on local radio and television stations, the NOAA weather radio and the Cable Interrupt System. But in an emergency, it is up to you to determine what action is appropriate.

THUNDERSTORMS:
Thunderstorms produce many dangerous and severe forms of weather. Lightning, destructive winds, heavy rain and hail can all be products of thunderstorms.

Severe Thunderstorm Watch: the conditions are favorable for severe weather and you should continue normal activity, but monitor weather conditions closely.

Severe Thunderstorm Warning:  you should seek shelter immediately and monitor conditions on the radio or television.

What to Do:

• If you are outside, get into a building, car or bus.
• If you are in the woods, pick a low area under small trees. 
• If you are swimming or boating, get out of the water immediately and onto land as soon as possible. 
• If you are in an open area, head for low ground such as a valley or ravine, or crouch down. 
• If golfing, leave the course as soon as possible and take shelter in the clubhouse.

What Not to Do:

• Do not touch metal objects such as bicycles, fences, golf clubs, and equipment such as lawnmowers. 
• Do not go near trees, poles, hills, clotheslines, overhead wires, metal pipes, or water.
• If in a group, do not huddle -- but spread out. 
• Do not use the telephone except in an emergency. 
• Do not take a shower or bath.

TORNADOES:
Tornadoes are violent storms with spiraling high-speed winds. Tornadoes are usually accompanied by hail, severe thunderstorms and wind. The noise of a tornado has been described as a roaring sound -- like a train far away.

A Tornado Watch: there is a possibility of one or more tornadoes in your area. Continue normal activity but monitor weather conditions closely.

A Tornado Warning: a tornado has been sighted and may be approaching -- seek shelter immediately.

When a tornado threatens, immediate action can save your life!

• Stay away from windows, doors and outside walls. Always protect your head!
• In homes and small buildings, go to the basement or to an interior part of the lowest level -- take shelter in closets, bathrooms or interior halls away from windows. Get under something sturdy or lie in the bathtub and cover yourself with a blanket. 
• In schools, nursing homes, hospitals, factories, shopping centers and malls, go to pre-designated shelter areas. Interior hallways on the lowest levels are best. Stay away from exterior glass doors. 
• In high-rise buildings, go to interior, small rooms or hallways on the lowest floor possible with no windows. If you can see outside, you are not safe. 
• In vehicles or mobile homes, vacate and go to a substantial structure. If there is no shelter nearby, lie flat in the nearest ditch, ravine or culvert with your hands shielding your head and neck. 

Contact SERVPRO of Cayce/ West Columbia and Lexington for more readiness tips and tools, including SERVPRO’s Emergency READY Profile (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster.

Flooding Tips

10/9/2020 (Permalink)

If you experience flooding during a storm event then pay attention to these tips:

Before

• Build an emergency kit.
• Make a family communications plan.
• Tell an adult if you hear a flood warning on the TV or radio.

During

• Listen to authorities and safety officials.
• If there is any possibility of a flash flood, move  immediately to higher ground. 
• Help your family move important items to an upper floor. 
• Do not walk through moving water. Even 6” of water can make you fall.

After

• Stay away from flood water. It could be contaminated, meaning contain dangerous substances.
• Stay away from moving water. It can knock you off your feet.
• Stay out of the way of emergency workers so they can do their job easily.

Call us at 803.755.9774 if you need us! 

Acting Quickly after a Disaster

10/9/2020 (Permalink)

When a disaster strikes, it is imperative to respond quickly in order to prevent further damages and complications. Fires, mold infestations and floods from broken pipes, overflows or heavy storms – all such disasters must be dealt with in a timely manner. If not handled immediately you could experience one or more of these issues:

• If water-damaged structures and contents are not dried out quickly and correctly, potential health risks can develop. Mold can begin to grow within the first 24 to 48 hours after the flood.
• Excessive water can cause rusting in metals, corrosion in electronic components, cracking, splitting or warping of furniture items, color bleeding or transfer in fabrics, furniture stains and secondary damage to upholstery, drapery, clothing, wallpaper, photos and papers.
• Fire or smoke damaged properties can also experience irreversible damage, regardless of the size of the fire. Soot residue is highly acidic and can pit or corrode the metal in doorknobs, plumbing fixtures, light fixtures, etc. It can also etch glass in windows, mirrors and cabinets, causing them to look soiled and cloudy. Moreover, plastics, appliances, fabrics and vinyl windows can become discolored.
• The safety and security of the home can be compromised. Windows and doors may become weak and function improperly, wet materials may collapse, and electrical installations and components can be a health hazard when they encounter water. Slips and falls are also potential dangers.

If you are not sure how to act after experiencing water, fire or mold problems in your home or business, contact SERVPRO of Cayce/West Columbia and Lexington at 803.755.9774. We have a team of restoration professionals ready 24/7/365 to help you.

When Heavy Rain Brings Water Damage

9/23/2020 (Permalink)

Heavy Rain

While water damage is typically associated with events like flooding or plumbing malfunctions, heavy rain can also cause its own set of issues regarding water damage around the house.

While any level of moisture can cause damage, heavy rain is considered rainfall at rates over 0.3 inches per hour and can work its way into much smaller vulnerabilities in your home. To help you better prepare and avoid water damage, we have put together a list of how these rapid rainfall rates can cause issues.

How Heavy Rains Cause Household Water Damage

Backup of clogged gutters

Clogged gutters can cause significant damage to your home after heavy rains. If there is debris in the gutters, it will be difficult for water to drain away, which can then result in leaks from puddles as the water is left standing against the roofline.

Leaks around windows and doors

Windows and doors are supposed to be sealed against the elements, but as their weatherproofing ages, it can deteriorate as well. When heavy rains roll through, water can find its way into minuscule cracks and cause damages.

Poor drainage around the foundation

If your home is at the bottom of a hill or does not have adequate drainage around the foundation, heavy rains can build up against the base of your home and lead to leaks in your basement or crawl spaces.

Leaks in and around the roof

Roof leaks are one of the leading consequences of heavy rains, and they can sneak up suddenly. All it takes is for a shingle to be scraped away or a weak spot to form and rainwater can begin seeping in as it falls.

Malfunctioning of a sump pump system

For homes with sump pumps, doing regular maintenance and checking for issues is key—otherwise, the pump system can get overwhelmed and will not be able to effectively move water away from the home.

Leaks around chimneys and skylights

Houses with chimneys and skylights tend to be more vulnerable to heavy rains than homes without them. While they are nice features to have, the seals where they meet with the roof can grow vulnerable over time and become overwhelmed when rainfall is heavy.

Remember to stay safe and get excess water cleaned up professionally to minimize the chance of mold growth. Our Team at SERVPRO of Cayce/West Columbia and Lexington is ready to assist at a moment's notice with any of your water mitigation emergencies. Give our team a call at 803.755.9774.

Do You Have a Plan?

8/5/2020 (Permalink)

With Storm Season upon us, SERVPRO of Cayce/West Columbia and Lexington wants to make sure you have a plan!

"What would your family do if a hurricane, tornado, or severe flooding incident happened in your community? Would you know where to meet?" Talk to your family about these important issues! You never know when a disaster could strike. 

It is important at least once a year to get together with your family and those closest to you, and come up with a plan. The following is a list of some important things to consider when getting your family's plan in place.

-"Where will we meet if our neighborhood is evacuated, or you are not allowed to go home by law enforcement?"

-"Is there a trusted neighbor, friend, or relative that can pick up your kids if parents can not get to them? Are they already on the pre-approved pick-up list for that child's school?"

-"Do you have a list of medications handy, and are they up to date which prescriptions are filled regularly? This includes pets and elderly parents you assist as well."

-"Make a list of shelters that allow pets ahead of time, and have a plan in place for pets if you cannot get them to a shelter. If you are staying with a relative, make sure your pet can come, and purchase supplies ahead of time so your pet will be comfortable on a spur of the moment road trip."

-"If you have an elderly family member/friend, or a special needs family member/friend in an assisted living facility, learn that facility's evacuation plan and ask questions. Will they provide transportation for that family member, or will you need to get them? What would you do if you couldn't get to them, or got separated?"

-"Make a disaster kit! If you are riding out a disaster or are in a voluntary evacuation zone, you could be without water or power for days.

Include water, non-perishable food, first aid kit, medications, pet supplies and pet food, flashlights, batteries, crank radio, wet wipes, and cleaning supplies you don't need water to use.

Even toilet paper and paper towels are also a good idea. Fill up your bathtub with water before disaster strikes so you can use that water to flush your toilets."

Different types of storms and what they can do

2/14/2020 (Permalink)

What causes a storm to form?

• The basic ingredients used to make a thunderstorm are moisture and unstable air. You need moisture to form clouds and rain. You also need unstable air that is relatively warm and can rise rapidly.
• High levels of heat condensation form in a volume of unstable air that generates deep, rapid, upward motion in the atmosphere.
• The heat energy creates powerful rising air currents that swirl upwards to the tropopause.

What are the different types of storms?

• Hurricanes – start when the warm moist air from the ocean surface begins to rise rapidly, where it encounters cooler air that causes the warm water vapor to condense and to form storm clouds and drops of rain.
• Ice storms – a type of a winter storm characterized by freezing rain, also known as glaze event or, in some parts of the united states, a silver thaw. The national weather service defines it as a storm that results in the accumulations of at least 0.25-inch of ice exposed surfaces.
• Storm surges – a rising of the sea as a result of atmospheric pressure changes and wind associated with a storm.
• Thunderstorms – typically a storm with thunder, lighting, heavy rain, and maybe some hail.
• Tornadoes- a rapid rotating column of the air that is in contact with both the surface of the earth and a cumulonimbus cloud or, in rare cases, the base of a cumulus cloud.

How can a storm affect your home?

Storms damage to your home can include roof and structural damage. Storms with heavy rain can cause flooding inside your home damaging your floors, walls, ceiling, even furniture inside your home. Storms can last for as long as 12 to 200 hours, depending on season and geography. You should also protect your home when you know a storm is coming by checking your risks, protect your windows and doors, remove any flying objects, and protect your crawlspace and basement.

What to do after the storm.

If a storm has affected your home, you should always call your homeowners insurance and file a claim. Paying out of pocket can sometimes be costly. You can always call SERVPRO of Lexington to make it look "Like it never even happened." We are always available to help.

All about Tornadoes

2/5/2020 (Permalink)

What is a tornado?

A tornado is a narrow, violently rotating column of air that extends from the base of a thunderstorm to the ground. Because wind is invisible, it is hard to see a tornado unless it forms a condensation funnel made up of water droplets, dust and debris. Tornadoes are the most violent of all atmospheric storms.

Where do tornadoes occur?

Tornadoes occur in many parts of the world, including Australia, Europe, Africa, Asia, and South America. Even New Zealand reports about 20 tornadoes each year. Two of the highest concentrations of tornadoes outside the U.S. are Argentina and Bangladesh.

How many tornadoes occur in the U.S. each year?

About 1,200 tornadoes hit the U.S. yearly. Since official tornado records only date back to 1950, we do not know the actual average number of tornadoes that occur each year. Plus, tornado spotting and reporting methods have changed a lot over the last several decades.

Where is tornado alley?

Tornado Alley is a nickname invented by the media for a broad area of relatively high tornado occurrence in the central U.S. Various Tornado Alley maps look different because tornado occurrence can be measured many ways: by all tornadoes, tornado county-segments, strong and violent tornadoes only, and databases with different time periods. Please remember, violent or killer tornadoes do happen outside “Tornado Alley” every year.

When are tornadoes most likely?

Tornado season usually refers to the time of year the U.S. sees the most tornadoes. The peak “tornado season” for the Southern Plains is during May into early June. On the Gulf coast, it is earlier during the spring. In the northern plains and upper Midwest, tornado season is in June or July. But, remember, tornadoes can happen at any time of year. Tornadoes can also happen at any time of day or night, but most tornadoes occur between 4–9 p.m.

What is the difference between a Tornado WATCH and a Tornado WARNING?

A Tornado WATCH is issued by the NOAA Storm Prediction Center . Meteorologists who watch the weather 24/7 across the entire U.S. for weather conditions that are favorable for tornadoes. A watch can cover parts of a state or several states. Watch and prepare for severe weather and stay tuned to NOAA Weather Radio to know when warnings are issued.

A Tornado WARNING is issued by your local NOAA National Weather Service Forecast Office, meteorologists who watch the weather 24/7 over a designated area. This means a tornado has been reported by spotters or indicated by radar and there is a serious threat to life and property to those in the path of the tornado. ACT now to find safe shelter! A warning can cover parts of counties or several counties in the path of danger.

Content Credit: nssl.noaa.gov

Do you know the types of storm damage?

10/10/2019 (Permalink)

Here in the Lexington, South Carolina we can suffer from many types of storm damage. Some of those are wind damage, flood damage, and hail damage. Here are a few quick tips to consider should storm damage hit your home or commercial property.

Wind Damage Restoration
Hurricanes often cause severe wind damage. Your roof is particularly susceptible. Roof damage from strong winds may lift roof shingles, cause cracks, or remove part or all of the roof. Harsh winds and rains can shear away asphalt tiles. Flying debris can also cause cracks and holes in your roof and siding. Correcting roof damage may challenge homeowners and business owners after a disaster, especially because a roof leak may not be obvious.

Roof Leaks

Why are many roof leaks and roof damage hard to detect? The storm may loosen flashing without creating a problem that’s easily visible to the eye. Loose flashing can cause another roof leak even weeks after the initial storm damage. A small roof leak can produce damp, moldy conditions inside your home or business. You best bet is to secure roof repair immediately after the wind damage. Doing so can prevent long term interior damage. A wind damage restoration expert, like the professionals at SERVPRO of Lexington, will help assure the homeowner or business owner receives a comprehensive roof assessment and roof repair services when hurricane or wind damage hits.

Flood Damage & Recovery
If your home or business is near water or in a low-lying area, flood water damage is a risk. Heavy rains and flooding may cause water damage many miles from the coast or from any large body of water. If the land around your home or business cannot absorb the additional water flooding may happen. Even homes and businesses at higher elevations can sustain flood damage if frozen pipes break. Flood pump failures contribute to basement flooding and contaminated ground water too.

Flooding may also disrupt your municipal water system. Experts need to assess ground water and evaluate the condition of pipes following flood damage. Hiring a storm restoration professional, like SERVPRO of Lexington may allow you to begin your cleanup process even before water restoration occurs. And don’t forget-- cleaning before water restoration often proves essential yet challenging.

By relying upon a trained water damage restoration specialist, you'll usually obtain faster storm remediation. These experts may suggest ways to help mitigate flood water damage in the future, for instance, by requesting backup flood pump installation.

Hail Damage & Recovery
Hail may be the most overlooked cause of major storm damage. Hail can damage not just your roof but also your siding, exterior walls, and any detached sheds or outbuildings. You may think you’ve survived a hail storm but do know that hail damage is difficult to identify. Again, you’re wise to hire a storm damage restoration professional to inspect your roof, exterior walls, and outbuildings for damage. Dark spots on your roof are areas where the roofing granules have been knocked away. These weakened spots can lead to other more extensive problems such as leaks and cracks. Cracked and chipped siding is also a sign of hail damage.

Impact Damage & Recovery
In a major storm practically anything can become a creator of damage to your home or business. Think about trees. Your home may survive storm damage only to have a tree on your property succumb to the wind, hail, or rain and fall onto your house. A neighbor’s outdoor lawn furniture can become wind-blown projectiles. Extreme wind pressure turns regular outdoor items into tools of destruction. After storm damage, the professionals at SERVPRO of Lexington do a walk around to look for the signs of these types of unusual damage.

Help Is Here

The team at SERVPRO of Lexington has specialized training and experience in fire restoration services, natural disaster prevention, water damage, and natural disaster cleanup. Our staff is highly trained in building services and property damage restoration. We study IICRC standards and best practices in cleaning and restoration. Call SERVPRO of Lexington (803-755-9774) anytime.

Using Technology During A Storm Event

10/10/2019 (Permalink)

These days, it is important to be ready for a storm and disaster can strike at a moment’s notice! Technology is working hard to let us be aware of danger with more time to prepare before it hits! Technology can also be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare. Below are a few things that will help you be ready in the event of an emergency or disaster.

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer a free way to store different types of files, from a Word document to images of important documents.

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed through Twitter.

Mark Yourself Safe

The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish. Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well. Get an Emergency READY Profile. SERVPRO of Lexington is proud to offer Emergency READY Profiles (ERP) for free at our website that helps prepare you, your property, or your business for an emergency. By developing a SERVPRO Emergency READY Profile for your property or business, you minimize business interruption by having an immediate plan of action.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your property or business. Put help in the palm of your hand with the Ready Plan App.  Get in touch with SERVPRO of Lexington today for more information on developing an ERP for your property or business! Call us (803-755-9774)!

Business Preparedness

9/19/2019 (Permalink)

Business Preparedness: why and how you should prepare; and personal preparedness: how to pack your Go Bag and sheltering in place. 

Up to 50% of businesses never reopen after being affected by a natural or human-made disaster. Despite this statistic, 62% of businesses don’t have an emergency plan in place!  Your customers expect delivery of their products or services on time, regardless of your situation.  And larger businesses want to insure that their supply chain is not interrupted by a disaster either.  Insurance is only a partial solution.  It does not cover all losses and it will NOT replace customers.  News travels fast and perceptions often differ from reality.  It is up to you to plan now for a disaster to avoid some of these pitfalls.  Many risks cannot be insured, but some risks can be reduced by investing in loss prevention programs, protection systems, and equipment.

According to FEMA’s Business Program Management,” A preparedness policy that is consistent with the mission and vision of the business should be written and disseminated by management. The policy should define roles and responsibilities. It should authorize selected employees to develop the program and keep it current. The policy should also define the goals and objectives of the program. Typical goals of the preparedness program include:

• Protect the safety of employees, visitors, contractors and others at risk from hazards at the facility. Plan for persons with disabilities and functional needs.
• Maintain customer service by minimizing interruptions or disruptions of business operations
• Protect facilities, physical assets and electronic information
• Prevent environmental contamination
• Protect the organization’s brand, image and reputation”

A word on environmental contamination—many times, smaller businesses without a plan in place will attempt to handle the work on their building on their own.  Depending on the damage and the building in question, it may be safer and more cost effective to hire a professional company to help you.  Why?  Well, for starters, a cleanup company like SERVPRO of Lexington has the knowledge of environmental laws and regulations that you may be ignorant of.  Our crew can dispose of potentially hazardous materials in a safe and compliant manner. 

In order to prepare personally for a disaster, you should start by creating a Family Disaster Plan.  To get started, contact your local emergency management office and your local chapter of the American Red Cross. Find out which disasters are likely to occur in your area by using the interactive map.  Meet with your family and plan how you will stay in contact if separated by disaster.  Because many disasters occur with little or no warning, you need to have a plan for what to do before you have instructions from authorities.  Assess your situation.  Decide to stay or change locations.  If you are not in immediate danger, you should stay where you are and get more information before taking your next steps. 

There are 3 types of sheltering, and different types are appropriate for different disasters.  You can shelter in place, shelter for an extended stay, or enter a community shelter.  When you shelter in place, you are sealing a room as a way to protect yourself from contaminants in the air for a short period of time.  You should identify an internal room in your home or work, and store specific items such as snacks and water, a battery-operated radio, a flashlight, and pre-cut plastic sheeting and duct tape to seal off vents and doors and windows.  If you are sheltering for an extended stay, you may need to store enough supplies for 2 weeks.  If you are using a community shelter, you should bring your 3-day disaster supply kit with you.

So what goes in your kit?  Depending on the length of time you will be gone, the time of year of the event, and how many people and pets you have with you, your kit might change.  The items recommended for your basic kit are:

• 3 day supply of non-perishable food
• 3 day supply of water (one gallon per person per day)
• Portable, battery powered radio and extra batteries
• Flashlight and extra batteries
• First aid kit and manual.
• Sanitation and hygiene items (moist towelettes and toilet paper)
• Matches and waterproof container
• Whistle
• Extra clothing (think warmth if in a cold climate)
• Kitchen accessories and cooking utensils, including a can opener.
• Photocopies of credit and identification cards
• Cash and coins
• Special needs items, such as prescription medications, eyeglasses, and hearing aid batteries.
• Items for infants and items for pets.

Just as important as putting your supplies together is maintaining them so they are safe when you are ready to use them.

• Keep canned foods in a cool dry place.
• Store boxed food in tightly closed plastic or metal containers.
• Throw out any canned good that becomes swollen, dented, or corroded.
• Change stored food and water supplies every 6 months.  Write the date on the containers.
• Keep items in airtight plastic bags and put your entire kit in one or two easy-to-carry containers.
• Re-think your needs every year and update your kit as your family needs change. 

We recommend keeping a Go Bag in your car, and one in your house, as you will never know where you will be when a disaster hits.  If you need help preparing your home or business for disasters, call us at 803-755-9774.  We can help you create a plan for your building and tag your shut offs when necessary.  And if something does go wrong, call us to help make it "Like it never even happened."

Hurricane Facts

7/31/2019 (Permalink)

• A hurricane is an intense tropical storm with powerful winds and rain.

• Other names for a hurricane include cyclone, typhoon and tropical storm.

• While they are essentially the same thing, the different names usually indicate where the storm took place. Tropical storms that form in the Atlantic or Northeast Pacific (near the United States) are called hurricanes, those that form near in the Northwest Pacific (near Japan) are called typhoons and those that form in the South Pacific or Indian oceans are called cyclones.

• Hurricanes usually form in tropical areas of the world.

• Hurricanes develop over warm water and use it as an energy source.

• Hurricanes lose strength as they move over land.

• Coastal regions are most at danger from hurricanes.

• As well as violent winds and heavy rain, hurricanes can also create tornadoes, high waves and widespread flooding.

• Hurricanes are regions of low atmospheric pressure (also known as a depression).

• The wind flow of hurricanes in the southern hemisphere is clockwise while the wind flow of hurricanes in the northern hemisphere is counterclockwise.

• Weather in the eye of a hurricane is usually calm.

• The eye of a hurricane can be anywhere from 2 miles (3.2 kilometers) in diameter to over 200 miles (320 kilometers) but they are usually around 30 miles (48 kilometers).

• The winds around the eye of a hurricane are usually the strongest.

• Hurricanes can be tracked by weather satellites and weather radar closer to land.

• Hurricanes have led to the death of around 2 million people over the last 200 years.

• The 1970 Bhola Cyclone that struck Bangladesh killed over 300000 people.

• In 2005 Hurricane Katrina killed over 1800 people in the United States and caused around $80 billion dollars worth of property damage. The city of New Orleans was hit particularly hard with levee breaches leading to around 80% of the city being flooded.

Lightning Facts

8/2/2018 (Permalink)

Lightning can be beautiful to see, but very dangerous. According to the US Federal Emergency Management Acgency (FEMA), an average of 60 people every year are killed by lightning, and hundreds more are severely injured. Many times this injuries are due to misinformation.

Here are a few most common myths about lightning:

Myth: If it's not raining there is no danger from lightning.

Fact: Lightning can occur up to 10 miles outside of a rainstorm.

Myth: If you are inside, you are 100% safe from lightning.

Fact: A home or business is a safe place to seek shelter from a thunderstorm, as long as you avoid conduits of electricity, including phones with cords, electrical appliances, wires, TV cables, computers, plumbing, metal doors, and windows.

Myth: Lightning never strikes the same place twice.

Fact: Lightning often strikes the same place repeatedly. For example the Empire State Building gets hit at least 100 times per year.

Myth: A lightning victim is electrified. If you touch them, you'll be electrocuted

Fact: The human body does not store electricity.

Tornado Facts

8/2/2018 (Permalink)

Tornadoes are known to cause widespread damage throughout the United States, especially in the Southern Plains and SouthEast. But how much do we truly know about these destructive entities that tear through our homes and businesses?

Here are a couple of quick facts about tornadoes:

• The average tornado travels Southwest to Northeast but have been known to move in any direction.
• Tornadoes are most likely to occur between 3pm and 9pm but can occur at any time.
• T. Theodore Fujita devised the F0-F5 Scale for tornadoes in 1971.
• In 2006 the National Weather Service unveiled the Enhanced Fujita Scale (EF Scale).
• A tornado normally appears transparent until it picks dust and mud from the ground.
• The USA averages around 1,200 tornadoes every year, more than any other country.
• In the southern hemisphere tornadoes usually rotate in a clockwise direction. In the northern hemisphere tornadoes usually rotate in a counterclockwise direction.

Signs of Danger

• Dark, green tinted sky
• Large hail
• Low-lying rotating cloud
• Loud roar similar to a freight train

We are in the peak of tornado season here in South Carolina and encourage everyone to be weather aware. Have a family plan in the event of a tornado warning. Know where your safe areas are wherever you are. If you are ever affected by a tornado cal us at SERVPRO of Lexington (803)955-0342.

SERVPRO Storm Response

8/1/2018 (Permalink)

When it comes to fire & water damage, or specialty cleanup needs, it’s the SERVPRO brand that comes to mind. Our TEAMS work endlessly to make sure our customers are happy, and have one objective in the aftermath of disaster, to make their loss Like it never even happened.

No matter the job or the size, our SERVPRO teams are ready to handle any size loss. With 1,700+ franchises nationwide, we have access to numerous highly trained personnel and thousands of pieces of equipment. Our SERVPRO Disaster Recovery teams are strategically placed throughout the country to respond when needed. Our Teams have a proven track record for success, assisting with cleanup of floods, tornadoes, wildfires, and damage caused from frigid temperatures.

Whether it’s a major storm event, or faulty appliance, we will be there with one call. 803-955-0342

Tornado Safety Tips

3/17/2018 (Permalink)

Tornado Safety Tips:

1. Seek shelter in a sturdy building, or a pre-designated shelter. Go to the lowest level of the building, preferably in a basement, and get under a heavy desk or workbench or sit next to the wall and cover your head with your arms/hands. Best bet – have a safe room in the basement.

2. If an underground shelter is not available, move to an interior room/hallway – put as many wall between you and the outside of the building, and stay away from windows. Other possibilities: get into a bathtub or under a bed or sofa.

3. Get out of vehicles – they can easily be tossed around – do not try to outrun a tornado.

4. If caught outside – lie flat on the ground and cover your head with your hands. Remember, in tornado situations debris likes to settle in roadside ditches or other low spots. If heavy rains are falling in the area, ditches and low spots may quickly flood. Therefore, laying down in a ditch may not be your best choice.

5. Be aware of flying debris – most deaths and injuries are caused by flying debris.

6. Manufactured homes (mobile trailers) offer little protection, even if tied down. Leave these for a sturdy shelter before the storm approaches.

7. Do not seek shelter under a highway overpass. Wind blow stronger under the overpass due to the wind-tunnel effect. Additionally, flying debris (glass, wood, metal) can pummel you, and the tornado winds may suck you out from under the overpass anyway.

8. Don’t waste time opening windows and doors to equalize air pressure differences – this is a waste of time and buildings have enough air leakage to equalize air pressure differences anyway. Buildings are more likely to explode after the wind gets inside.

9. The southwest side of the basement isn’t necessarily the safest place to be – vehicles can be pushed into basements – you can still be crushed no matter where you are in the basement. Even the bricks/stones of a fireplace can crash into the basement and crush you!

10. Remember – the tornado can occur before there is a visible funnel cloud. A tornado is nothing more than a violently rotating column of air extending from the ground to the cloud base. You may not be able to see the tornado (can’t see the rotating air) until enough debris and dirt get swept into the vortex, and/or the visible funnel cloud develops all the way to the ground.

11. No place is totally safe from tornadoes (except for a safe room) – if weather conditions come together properly, the tornado will go over or through mountains, lakes, rivers, swamps, marshes, bogs, and through downtown areas that have 1000 foot skyscrapers!

Lightning Safety Tips

3/17/2018 (Permalink)

Lightning Safety Tips:

1. Postpone outdoor activities if thunderstorms are imminent. Lightning can travel 5-10 miles away from the thunderstorm and strike the ground with blue sky overhead. The storm doesn’t have to be overhead in order for you to be struck.

2. Move to a sturdy shelter or vehicle. Do not take shelter in a small shed, under isolated trees, or in a convertible-top vehicle. Stay away from tall objects such as trees or towers or poles.

3. If in your vehicle when lightning strikes – don’t touch a metal surface. You are safer in a vehicle than being outdoors.

4. Remember that utility lines or pipes can carry the electrical current underground or through a building. Avoid electrical appliances, and use telephones or computers only in an emergency.

5. If you feel your hair standing on end – get down into a baseball catcher’s position and plug your ears with your finger tips so if lightning does hit it will not blow your ear drums out. Do not lie flat!

6. 30/30 rule – if the time between lighting and thunder is 30 seconds or less, go to a safe shelter. Stay there until 30 minutes after the last rumble of thunder

Home damaged from frozen pipes in Lexington County, SC

2/7/2018 (Permalink)

Pictures of home damaged after frozen pipes busted.

When Storms or Floods hit Lexington, SERVPRO is ready!

SERVPRO of Lexington specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Lexington, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (803)955-0342

Storm Damage in a Lexington, SC. Home

8/1/2017 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Lexington, SC.

 When Storms or Floods hit Lexington, SERVPRO is ready!

SERVPRO ofLexington specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Lexington, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (803)955-0342

Storm Damage in a Lexington, SC. Home

7/18/2017 (Permalink)

A recent storm caused this Lexington, SC. home to have a water damage in their home. This before picture shows some of the damage that was caused by the flooding. 

SERVPRO of Lexington was called to clean up the aftermath! The owner was thrilled that we were able to restore their home to normal. 

SERVPRO ofLexington specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Lexington, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (803) 955-0342

When Storms Hit Lexington, SERVPRO is Ready!

7/10/2017 (Permalink)

 When Storms or Floods hit Lexington, SERVPRO is ready!

SERVPRO ofLexington specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Lexington, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (803)955-0342

When Storms or Floods hit Lexington, SERVPRO is Ready!

6/12/2017 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Lexington, SC.

 When Storms or Floods hit Lexington, SERVPRO is ready!

Restoring storm- and flood-damaged properties is the cornerstone of our business. Our highly trained professionals use specialized equipment and advanced training to quickly restore your Lexington property to pre-storm condition. We’re dedicated to responding immediately, which helps to minimize secondary damage.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Lexington, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (803)955-0342.

During a Tornado

7/28/2016 (Permalink)

If you are under a tornado warning, seek shelter immediately!  Most injuries associated with high winds are from flying debris, so remember to protect your head.

During a Tornado

If you are in:          

A structure (e.g. residence, small building, school, nursing home, hospital, factory, shopping center, high-rise building)            

Go to a pre-designated area such as a safe room, basement, storm cellar, or the lowest building level. If there is no basement, go to the center of a small interior room on the lowest level (closet, interior hallway) away from corners, windows, doors, and outside walls. Put as many walls as possible between you and the outside. Get under a sturdy table and use your arms to protect your head and neck.

In a high-rise building, go to a small interior room or hallway on the lowest floor possible.

Put on sturdy shoes.

Do not open windows.

A manufactured home or office               

Get out immediately and go to a pre-identified location such as the lowest floor of a sturdy, nearby building or a storm shelter. Mobile homes, even if tied down, offer little protection from tornadoes.

The outside with no shelter      

If you are not in a sturdy building, there is no single research-based recommendation for what last-resort action to take because many factors can affect your decision.

Possible actions include:

Immediately get into a vehicle, buckle your seat belt and try to drive to the closest sturdy shelter. If your vehicle is hit by flying debris while you are driving, pull over and park.

Take cover in a stationary vehicle. Put the seat belt on and cover your head with your arms and a blanket, coat or other cushion if possible.

Lie in an area noticeably lower than the level of the roadway and cover your head with your arms and a blanket, coat or other cushion if possible.

In all situations:

Do not get under an overpass or bridge. You are safer in a low, flat location.

Never try to outrun a tornado in urban or congested areas in a car or truck. Instead, leave the vehicle immediately for safe shelter.

Watch out for flying debris. Flying debris from tornadoes causes most fatalities and injuries.

Tornado Preparation

7/27/2016 (Permalink)

Tornadoes are nature’s most violent storms. Spawned from powerful thunderstorms, tornadoes can cause fatalities and devastate a neighborhood in seconds. A tornado appears as a rotating, funnel-shaped cloud that extends from a thunderstorm to the ground with whirling winds that can reach 300 miles per hour. Damage paths can be in excess of one mile wide and 50 miles long. Every state is at some risk from this hazard. Some tornadoes are clearly visible, while rain or nearby low-hanging clouds obscure others. Occasionally, tornadoes develop so rapidly that little, if any, advance warning is possible. Before a tornado hits, the wind may die down and the air may become very still. A cloud of debris can mark the location of a tornado even if a funnel is not visible. Tornadoes generally occur near the trailing edge of a thunderstorm. It is not uncommon to see clear, sunlit skies behind a tornado.

To begin preparing, you should build an emergency kit and make a family communications plan.

Listen to NOAA Weather Radio or to commercial radio or television newscasts for the latest information. In any emergency, always listen to the instructions given by local emergency management officials.

Be alert to changing weather conditions. Look for approaching storms.

Look for the following danger signs:

Dark, often greenish sky

Large hail

A large, dark, low-lying cloud (particularly if rotating)

Loud roar, similar to a freight train.

If you see approaching storms or any of the danger signs, be prepared to take shelter immediately.

Quick facts you should know about tornadoes:

They may strike quickly, with little or no warning.

They may appear nearly transparent until dust and debris are picked up or a cloud forms in the funnel.

The average tornado moves Southwest to Northeast, but tornadoes have been known to move in any direction.

The average forward speed of a tornado is 30 mph, but may vary from stationary to 70 mph.

Tornadoes can accompany tropical storms and hurricanes as they move onto land.

Waterspouts are tornadoes that form over water.

Tornadoes are most frequently reported east of the Rocky Mountains during spring and summer months.

Peak tornado season in the southern states is March through May; in the northern states, it is late spring through early summer.

Tornadoes are most likely to occur between 3 pm and 9 pm, but can occur at any time.

Tornado 101

7/26/2016 (Permalink)

Tornado 101

What is a tornado?

A tornado is a narrow, violently rotating column of air that extends from the base of a thunderstorm to the ground. Because wind is invisible, it is hard to see a tornado unless it forms a condensation funnel made up of water droplets, dust and debris. Tornadoes are the most violent of all atmospheric storms.

Where do tornadoes occur?

Tornadoes occur in many parts of the world, including Australia, Europe, Africa, Asia, and South America. Even New Zealand reports about 20 tornadoes each year. Two of the highest concentrations of tornadoes outside the U.S. are Argentina and Bangladesh.

How many tornadoes occur in the U.S. each year?

About 1,200 tornadoes hit the U.S. yearly. Since official tornado records only date back to 1950, we do not know the actual average number of tornadoes that occur each year. Plus, tornado spotting and reporting methods have changed a lot over the last several decades.

Where is tornado alley?

Tornado Alley is a nickname invented by the media for a broad area of relatively high tornado occurrence in the central U.S. Various Tornado Alley maps look different because tornado occurrence can be measured many ways: by all tornadoes, tornado county-segments, strong and violent tornadoes only, and databases with different time periods. Please remember, violent or killer tornadoes do happen outside “Tornado Alley” every year.

When are tornadoes most likely?

Tornado season usually refers to the time of year the U.S. sees the most tornadoes. The peak “tornado season” for the Southern Plains is during May into early June. On the Gulf coast, it is earlier during the spring. In the northern plains and upper Midwest, tornado season is in June or July. But, remember, tornadoes can happen at any time of year. Tornadoes can also happen at any time of day or night, but most tornadoes occur between 4–9 p.m.

What is the difference between a Tornado WATCH and a Tornado WARNING?

A Tornado WATCH is issued by the NOAA Storm Prediction Center . Meteorologists who watch the weather 24/7 across the entire U.S. for weather conditions that are favorable for tornadoes. A watch can cover parts of a state or several states. Watch and prepare for severe weather and stay tuned to NOAA Weather Radio to know when warnings are issued.

A Tornado WARNING is issued by your local NOAA National Weather Service Forecast Office, meteorologists who watch the weather 24/7 over a designated area. This means a tornado has been reported by spotters or indicated by radar and there is a serious threat to life and property to those in the path of the tornado. ACT now to find safe shelter! A warning can cover parts of counties or several counties in the path of danger.

Content Credit: nssl.noaa.gov

Hurricanes and tropical Storms

7/13/2016 (Permalink)

There were only four hurricanes and seven tropical storms in 2015. A typical hurricane season, which runs from June through Nov. 30, typically sees six hurricanes. The 2016 NOAA forecast calls for a total of 10 to 16 named storms, including both tropical storms and hurricanes. This year's Hurricane Alex, a rare January hurricane, counts as one of these named storms. Tropical Storm Bonnie, which made landfall in South Carolina on Saturday (May 28), is the year's second named storm.

The forecast predicts between four and eight named storms may become hurricanes—organized, rotating storms with sustained winds of 74 mph (119 km/h) or faster. Between one and four could become major hurricanes, defined as Category 3 storms or above—or those hurricanes with winds of at least 111 mph (179 km/h).

If you don’t have a storm plan prepared or if you have one that hasn’t been updated in quite some time then now is a good time to revisit your plan and make adjustments accordingly.  It is also a good idea to put together a basic storm kit to have ready.  This should include water, non-perishable food items, and battery-powered weather radio along with extra batteries, flashlight, first aid kit, whistle, maps, and solar-powered chargers.  These are just some of our suggestions that can help you in a disaster.  As far as your business goes, SERVPRO can help you devise a plan to prepare your business for disaster and help get you back up and running quicker.

Severe Weather Awareness

7/6/2016 (Permalink)

While the summer season is known for the potential to experience severe weather, the threat exists throughout the fall months as well, In fact, the potential for severe weather even increases in some areas. Hurricane season in the Atlantic begins June 1^st and runs through November 30^th. The Eastern Pacific Hurricane season begins May 15^th also ending November 30^th.

While it may be difficult to prepare for the unpredictable, there are steps you can take now to ensure you are ready when disaster strikes. One way to prepare your business for any type of disaster, is to establish an Emergency READY Profile (ERP). Contact your local SERVPRO of Lexington to learn more about the ERP and how it can help you. Consider the following tips when preparing for an approaching storm. 

Before the Storm

 During the Storm

 After the Storm

Below is a recommended items for basic emergency supply list

 Emergency Supply Kit

Business and Personal Preparedness

6/6/2016 (Permalink)

Business Preparedness: why and how you should prepare; and personal preparedness: how to pack your Go Bag and sheltering in place. 

Up to 50% of businesses never reopen after being affected by a natural or human-made disaster. Despite this statistic, 62% of businesses don’t have an emergency plan in place!  Your customers expect delivery of their products or services on time, regardless of your situation.  And larger businesses want to insure that their supply chain is not interrupted by a disaster either.  Insurance is only a partial solution.  It does not cover all losses and it will NOT replace customers.  News travels fast and perceptions often differ from reality.  It is up to you to plan now for a disaster to avoid some of these pitfalls.  Many risks cannot be insured, but some risks can be reduced by investing in loss prevention programs, protection systems, and equipment.

According to FEMA’s Business Program Management,” A preparedness policy that is consistent with the mission and vision of the business should be written and disseminated by management. The policy should define roles and responsibilities. It should authorize selected employees to develop the program and keep it current. The policy should also define the goals and objectives of the program. Typical goals of the preparedness program include:

A word on environmental contamination—many times, smaller businesses without a plan in place will attempt to handle the work on their building on their own.  Depending on the damage and the building in question, it may be safer and more cost effective to hire a professional company to help you.  Why?  Well, for starters, a cleanup company like SERVPRO of Bordentown/Pemberton has the knowledge of environmental laws and regulations that you may be ignorant of.  Our crew can dispose of potentially hazardous materials in a safe and compliant manner. 

In order to prepare personally for a disaster, you should start by creating a Family Disaster Plan.  To get started, contact your local emergency management office and your local chapter of the American Red Cross. Find out which disasters are likely to occur in your area by using the interactive map.  Meet with your family and plan how you will stay in contact if separated by disaster.  Because many disasters occur with little or no warning, you need to have a plan for what to do before you have instructions from authorities.  Assess your situation.  Decide to stay or change locations.  If you are not in immediate danger, you should stay where you are and get more information before taking your next steps. 

There are 3 types of sheltering, and different types are appropriate for different disasters.  You can shelter in place, shelter for an extended stay, or enter a community shelter.  When you shelter in place, you are sealing a room as a way to protect yourself from contaminants in the air for a short period of time.  You should identify an internal room in your home or work, and store specific items such as snacks and water, a battery-operated radio, a flashlight, and pre-cut plastic sheeting and duct tape to seal off vents and doors and windows.  If you are sheltering for an extended stay, you may need to store enough supplies for 2 weeks.  If you are using a community shelter, you should bring your 3-day disaster supply kit with you.

So what goes in your kit?  Depending on the length of time you will be gone, the time of year of the event, and how many people and pets you have with you, your kit might change.  The items recommended for your basic kit are:

Just as important as putting your supplies together is maintaining them so they are safe when you are ready to use them.

I recommend keeping a Go Bag in your car, and one in your house, as you will never know where you will be when a disaster hits.  If you need help preparing your home or business for disasters, call us at 803-755-9774.  We can help you create a plan for your building and tag your shut offs when necessary.  And if something does go wrong, call us to help make it like it never even happened!

Tornado/ Hurricane Preparedness Week

5/16/2016 (Permalink)

Tornado/ Hurricane Tips Preparedness Week May 15^th through 21^st

Determine the best locations for shelter at home and work.

The safest location is always a basement, below the deadly wind and projectile objects. If you can't go underground, find a small interior room or hallway on the lowest level of the building.

Conduct tornado safety drills with your family.

Make learning quick and fun, and children will remember the basics of what to do, especially if you go through the motions several times. Just as most kids know what to do if their clothes are on fire, the same drill could be applied for tornado safety -- instead of "Stop, drop, and roll" try "Run, duck, and cover!”

Prepare an emergency supply kit.

Experts recommend that each person (and pet) has supplies for at least three days, including bottled water (two quarts per person, per day), nonperishable food, and a first-aid kit that includes prescription items as well as aspirin and antacids. Make sure you have tools such as a can opener, utility knife, wrench (for turning power valves), whistle, battery-powered radio, several flashlights, and batteries. Each person will need blankets, clothing, rain gear, and heavy-soled shoes or boots. Lastly, stash away some cash and a copy of credit cards, passports, social security cards, phone numbers, and insurance information. Once a year, check your supplies and determine if family needs have changed.

Make an inventory of your possessions.

For insurance purposes, videotape or photograph everything you would need to replace in case you lose it all. When you're sure that you've included everything, keep the inventory somewhere away from the premises, such as a safe-deposit box.

Know how your community sends its warnings.

If it's a siren, stay inside and take cover. Know where the designated shelters are in the buildings where you and your family spend time.

Know the difference between a "watch" and a "warning."

There's a big difference in the danger level between the two terms used during stormy weather. A watch simply means that conditions are favorable for a tornado to develop. Be alert, but you don't need to take shelter. If there's a warning, a tornado has been spotted. When a warning is posted for your area, take shelter immediately.

Stay away from windows.

At 320 miles per hour, shards of glass can be deadly. You can eliminate this risk if you make sure your shelter area is free of windows. If this isn't possible, protect yourself with a heavy blanket.

Don't bother opening windows.

It's true that air pressure equalizes when there's an opening in the building, but the American Red Cross says that it's far more important to get to safety than to open windows. If there's flying debris, the windows will most likely break on their own.

Get in position

Once you're in your shelter, find a sturdy piece of furniture, such as a workbench or table, and stay under it. Curl into a ball on the floor, and lock your hands behind your head to protect it from flying debris. If you can't find a table to get under, crouch under a door frame because the beams will offer some protection.

Mobile home residents need to take extra precautions.

If you live in a mobile home, never try to ride out a severe thunderstorm at home; go to a prearranged shelter. As a last resort, go outside and lie flat on the ground using your hands and arms to protect your head. It might be hard to believe that you're safer outside, but since your mobile home isn't built into the ground, it can be picked up and turned into an airborne missile.

What if you're in a public building?

The first choice is always a basement or lower level. If that isn't an option, avoid wide-open spaces such as cafeterias or auditoriums -- there's just not enough physical support for you there. Look for an inside hallway, or a small closet or bathroom (with no windows).

What if you're in a vehicle?

Never try to outrun a tornado. Get out of your vehicle and try to get inside a building. If there isn't time, lie down flat in a ditch or any low-lying area away from the vehicle. (Hiding below an underpass isn't safe because you're still exposed to flying debris.) Use your hands and arms to protect your head.

What if you're outdoors?

Finding a building is your best bet, but if there's no time, follow the same instructions in the next step.

What to do when the storm has passed.

Treat injuries with your first-aid kit, but don't attempt to move anyone who is severely injured. Use the phone only for emergencies, such as calling for an ambulance. Then, listen to the radio for emergency information. If the building you are in is damaged, beware of broken glass and downed power lines as you evacuate. Check on neighbors who might need assistance, but otherwise stay out of the way so that emergency crews can do their work.

Beware of fire hazards.

Never strike a match until you're sure you haven't had a gas leak. Anything that holds gas can rupture and be vulnerable to explosions if you see (or smell) leakage after a storm. If you think there might be a gas leak, open all doors and get out of the house. Also watch out for severed electrical wires, which can spark debris piles. Check appliances to see if they are emitting smoke or sparks.

Red Cross has a great brochure about Hurricane Safety checklist at

http://www.redcross.org/images/MEDIA_CustomProductCatalog/m4340160_Hurricane.pdf

When Disaster Strikes, So Do We!!!

6/8/2015 (Permalink)

SERVPRO has the largest national footprint...always!

                  COMMERCIAL LARGE LOSS PROGRAM

• Best of our best, SERVPRO's Large Loss Response Team recruited to serve your commercial large loss needs.
• Elite group of large loss specialists pre-qualified and strategically postitioned throughout the United States.
• Substantial resources through network of 1,500+ locations nationwide.
• Six and seven-figure projects routinely assigned to our Large Loss Response Team members.
• Clients include: Insurance Companies, Manufacturing Facilities, Hospitatlity Industry, Restaurants, Property Managers.
• Corporate oversight and communication on every large loss file called in through 1-800-SERVPRO
• Buisness interruption minimized due to our timely response.
• Unit pricing utilized on routine losses, Time and Material recommended on losses excedding $100,000.

Rip Currents

6/1/2015 (Permalink)

The strong winds of a tropical cyclone can cause dangerous waves that pose a significant hazard to mariners and coastal residents and visitors.  When the waves break along the coast, they can produce deadly rip currents- even at large distances from the storm.

Rip currents are channeled currents of water flowing away from shore, usually extending past the line of breaking waves that can pull even the strongest swimmers away from shore.

In 2008, despite the fact that Hurricane Bertha was more that a 1,000 miles offshore, the storm resulted in rip currents that killed three people along the New Jersey coast and required 1,500 lifeguard reuses in Ocean city, Maryland, over a 1 week period.

In 2009, all six deaths in the United States directly attributable to tropical cyclones occurred as the result of drowning from large waves or strong rip currents.

For more information on Hurricanes and Rip Currents visit:

www.nhc.noaa.gov/prepare/hazards.php 

AFTER A HURRICANE

5/28/2015 (Permalink)

• Continue listening to a NOAA Wather Radio or the local news for the latest updates.
• Stay alert for extended rainfall and subsequent flooding even after the hurricane to tropical storm has ended.
• If you evacuated, return home only when officials say it is safe.
• If you cannot return home an have immediate housing needs.  Text SHELTER + your ZIP code to 43362 to find the nearest shelter in your area
• Drive only if necessary and avoid flooded roads and washed out bridges.
• Keep away from loose dangling power lines
• Walk carefully around the outside of your home
• Stay out of any building if you smell gas.
• Inspect your home for damage.
• Use battery-powered flashlights in the dark.
• Watch your pets closely and keep them under your direct control.
• Avoid drinking or preparing food with tap water until you are sure its not contaminated.
• Check refrigerated food for spoilage.
• Wear protective clothing and be cautious.
• Use the telephone only for emergency calls.

DURING A HURRICANE

5/27/2015 (Permalink)

If a hurricane is likely in your area, you should:

• Listen to the radio or TV for information.
• Secure your home, close storm shutters and secure outdoor objects or bring them indoors.
• Turn off utilities if instructed to do so.
• Turn off propane tanks
• Avoid using the phone, except for serious emergencies.
• Moor your boat if time permits.
• Ensure a supply of water for sanitary pupose such as cleaning and flushing toilets.
• Find out how to keep food safe.
• Stay indoors during the hurricane and away from windows and glass doors.
• Close all interior doors
• Keep curtains and blinds closed.
• Take refuge in a small interior room
• Lie on the floor under a table or another sturdy object
• Avoid elevators

Hurricane Preparedness - Be Ready

5/26/2015 (Permalink)

The two keys to weather safety is to PREPARE for the risks and to ACT on those preparations when alerted by emergency officials.

Before a Hurricane:

Before, During and After

5/14/2015 (Permalink)

BEFORE A TORNADO: Have a disaster plan.  Make sure everyone knows where to go in case a tornado threatens.  Make sure you know which county or parish you live in.  Prepare a kit with emergency food for your home.  Have enough food and water for at least 3 days.

DURING A TORNADO: Go to a basement.  If you do not have a basement, go to an interior room without windows on the lowest floor such as a bathroom or closet.  If you can, get under a sturdy piece of furniture, like a table.  If you live in a mobile home get out.  They offer little protection against tornadoes.  Get out of automobiles.  Do not try to outrun a tornado in your car, leave it immediately. If you're outside, go to a ditch or low lying area and lie flat in it.  Stay away from fallen powerlines and stay out of damaged areas.

AFTER A TORNADO:  Stay indoors until it is safe to come out.  check for injured or trapped people, without putting yourself in danger.  Watch out for downed power lines.  Use a flashlight to insepct your home.

** If your in school during a tornado- every school should have a disaster plan and have frequent drills.  Basements offer the best protection.  Schools without basements should use interior rooms and hallways on the lowest floor away from windows.  Crouch down on your knees and protect your head with your arms. 

KNOW THE FACTS about tornadoes

5/13/2015 (Permalink)

• Tornadoes can occur at any time of the year.
• No terrain is safe from torandoes.
• Never open windows in severe weather situations.  This allows damaging wind and debris to enter the structure.
• 69% of all tornadoes are labeled "weak tornadoes" meaning they have a lifetime of 1-10+ minutes and winds less than 110mph.
• 29% of all tornadoes are labeled "strong tornadoes" meaning they last 20 minutes or longer and winds reach 110-205 mph.
• 2% of all tornadoes are labeled "violent tornadoes" and can last over and hour.

F0- 40-72mph (light damage: branches broken off trees; minor roof damage)

F1- 73-112mph (Moderate damage: trees snapped; mobile home pushed off foundations; roofs damaged)

F2- 113-157mph (Considerable damage: mobile homes demolished; trees uprooted; stong built homes unroofed)

F3- 158-206mph (Severe damage: Trains overturned; cars lifted off the ground; strong built homes have outside walls blown away)

F4- 207-260mph (Devastating damage: Houses leveled leaving piles of debris; cars thrown 300 yards or more in the air)

F5- 261-318mph (Incredible damage: Strongly built homes completely blown away; automobile sized missiles generated

When & where

5/12/2015 (Permalink)

When:

Tornadoes can happen at any time of the year and at any time of the day.  In the southern states, peak tornado season is March through May.  Peak times for tornadoes in the northern states are during the summer.  A few southern states have a second peak time for tornado outbreaks in the fall.  Tornadoes are most likely to occur beween 3p.m and 9p.m.

Where:

The geography of the central part of the United States, known as the Great Plains, is suited to bring all of the ingredients together to forms tornadoes.  More than 500 tornadoes typically occur in this area every year and is why it is commonly know as "Tornado Alley". Texas, Oklahoma, Kansas, Nebraska, South Dakota, North Dakota, Iowa, Missori, Arkansas and Louisiana all make up Tornado Alley.

TORNADO

5/11/2015 (Permalink)

photocredit:Johnstonhealth

Several conditions are required for the development of tornadoes and the thunderstorm clouds with which most tornadoes are associated.  Abundant low level moisture is necessary to contibute to the development of a thunderstorm, and a "trigger" is needed to lift the moist air aloft.  Once the air begins to rise and becomes saturated, it will continue rising to great heights to produce a thunderstorm cloud,m it the atmosphere is unstable.  An unstable atomosphere is one where the temperature decreases rapidly with height.  Atmospheric instability can also occur when dry air overlays mois air near the earth's surface.  Finally, tornadoes usually form in areas where winds at all levels of the atmosphere are not only stong, but also turn with height in a clockwise or veering direction.

Tornadoes can appear as a traditional funner shape, or in a slender rope-like form.  Some have a churning, smoky look to them, and other contain "multiple vorticles", which are small individual tornadoes rotating around a common center.  Even others may be nearly invisible, with only swiriling dust or debris at ground levels as the only indication of the tornado's presence.  

STORM

4/20/2015 (Permalink)

So far this spring has been very stormy here in South Carolina.  Water damage as well as mold removal has been a problem for many homeowners.  We thank all of our customers for choosing SERVPRO of Cayce/West Columbia and Lexington.

In case of a flood, here are some useful tips to protect yourself and your home.

TIPS:

1. Do NOT walk through moving water.  Use a stick to check the firmness of the ground in front of you.
2. If your property suffers flood damage, clean and disinfect everything that got wet.  Mud from floodwaters can contain sewage and chemicals.  Dispose of any food or personal hygiene items exposed to floodwaters.
3. Do not drive into flooded areas.  If floodwaters rise around your car, move to higher ground.
4. Avoid floodwaters because they can be contaminated by oil, gasoline, or raw sewage.

STAY SAFE 

After a Flood

7/22/2014 (Permalink)

After a flood, it is important to stay up to date on things that may still be going on around you. 

Here are some things to remember:

During a Flood

7/22/2014 (Permalink)

Photo Credit: http://www.allamericanpatriots.com/photos/car-washed-away-during-flood

If a flood is likely in your area, you should:

If you must prepare to evacuate, you should do the following:

If you have to leave your home, remember these evacuation tips:

Blog credit to: http://www.ready.gov/floods 

Let's Talk Lightning

6/25/2014 (Permalink)

Photo Credit: http://cosmicconvergence.org/?p=1109

Some people think lightning never strikes the same place twice. However, lightning often strikes the same place twice. Reportedly, the Empire State building is struck nearly 25 times a year. It is also believed that lightning only poses a threat when it’s cloudy or raining. The truth is lighting often strike more than three miles outside of a storm and has been known to travel as far as 10-15 miles before striking the ground. Many people are confused by the term “heat lightning” and think it occurs as the result of a very hot summer day. The term “heat lightning” is used to describe lightning from a thunderstorm too far away to be heard. 

For more information, visit http://www.servprolexingtonsc.com/

Wireless Emergency Alerts

5/15/2014 (Permalink)

WEA- Alert Message

Wireless Emergency Alerts (WEA) are emergency messages sent by authorized government- alerting authorities through your mobile carrier. Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security and the National Weather Service. 

Alerts received at the right time can help keep you safe during an emergency. With WEA, alerts can be sent to your mobile device when you may be in harms way, without need to download app or subscribe to a service. WEA may be used to share: 

A WEA will look like a text message will typically show the type and time of the alert. The message will be no more than 90 characters. 

Visit www.ctia.org/wea to learn more about Wireless Emergency Alerts, inclusing how to determine if your mobile device is WEA-capable. 

Danger Signs of a Tornado

3/3/2014 (Permalink)

• Dark, often greenish clouds- a phenomenon caused by hail. 
• Funnel Clouds- a visible rotating extension of the cloud base. 
• Wall Cloud- an isolated lowering of the base of a thunderstorm. 
• Large hail- Roaring noise. Cloud debris. 

During the storm Outdoor Safety

3/3/2014 (Permalink)

• If you are in an open area, find a low place such as a ravine or valley. 
• If you are on open water, get land immediatly and seek shelter. 
• If you are in a forested area, find shelter in a low area under thick growth of small trees. 
• If you are in a car, keep the windows closed. 

7 Tips to avoid bursting pipes

2/4/2014 (Permalink)

1. Wrap outside faucets.
2. Caulk around pipes where they enter the house. 
3. Disconnect garden hoses. 
4. Drain in ground sprinkler systems.
5. Let a stream of water run, if the temperature dips below freezing. 
6. Open cupboard doors in the kitchen and bathrooms. 
7. Shut off and drain your water system if you are leaving home for several days. 

Preparing for a Flood

8/1/2013 (Permalink)

Rain clouds have been obscuring our sunshine in Lexington and West Columbia for awhile now, but in Florida they have been dealing with a few more problems than a missed chance at a tan.
Floods have been upending the lives of many Floridians.

Though damage is unavoidable in flood situations there are some steps you can take to help avoid as much damage as possible to your home or business.

Before the Flood:

Have a qualified professional elevate the furnace, water heater and electric panel if susceptible to flooding. -Install "check valves" in sewer traps to prevent flood water from backing up into the drains of your home or business. -Seal walls in basements with waterproofing compounds to help avoid seepage.

During the Flood:

Turn off utilities at the main switches or valves if instructed to do so. -Disconnect electrical appliances. -Do not touch electrical equipment if you are wet or are standing in water. -Do not walk through moving water. Even six inches of moving water can make you fall.

After the Flood:

Listen for news reports to learn if the community's water supply is safe to drink. -Avoid floodwaters. Water may be contaminated by oil, gasoline or raw sewage. Water may also be electrically charged. -Stay out of any building if it is surrounded by floodwaters. -Return home only when authorities indicate it is safe.

Having flood damage in your home or business can be a difficult situation to deal with, but remember, your SERVPRO of Cayce/West Columbia/Lexington is here to help you 24/7.

Call (803) 755-9774. We make it 'Like it never even happened.'