What our Customers say...

Water Damage Testimonials

We had amazing service. Have no recommendations on things to change. Thank you for being prompt, listening and caring for our needs during this disruption in our lives. 

SERVPRO did a Great job. Period. All top grades across the board. SERVPRO did a 100% better job than the company we had come out first. Thank you very much!

They were on-site quickly. Easy to work with and extremely professional. They followed up during and after the process to ensure I was aware and satisfied. Hopefully I don't have to go thru this again, but if I do I know who I'm calling!

Fantastic service, fast, simple process, and most of all, great job! Taylor and all of the workers were very professional and a pleasure to deal with handling the water issue! Thanks much!

WOW! Frozen pipes. Plumber issue! The guys from SERVPRO have come to the rescue twice! It has been a very stressful situation with my mother's house (who passed away a couple months ago) and trying to get it ready to sell. Been one thing after another! The professional staff at SERVPRO has made things so less stressful and I can't thank them enough! I am also a real estate agent so I know who I will recommend if one of my clients runs into a jam like I have! Thank you SERVPRO!

The unit attached to me had a water heater burst which flooded their unit and leaked into my house. Taylor came over that night to check out both units. The service guys were at my house the next morning to help dry the floors up. Great guys, very polite and professional. They even went across the street to help an elderly lady turn off the water to her toilet that busted and was flooding her bathroom!! A guy even brought a shop vac over to help get up as much water as possible for her. Heroes!!!

Five star to SERVPRO of Lexington & Cayce / West Columbia. SERVPRO provided excellent service related to recent hot water heater leak in my attic. They took care of the drying, painting, and dealing with insurance company too. The staff was prompt, professional and always courteous. Big thanks to team manager, Mr. Taylor and his crew @SERVPRO!!!

An amazing company to work with in all areas. Most trustworthy company I have ever worked it. Highly recommend them!

I came home to our house being flooded due to a crack in the icemaker's water line. I called SERVPRO and they were vacuuming the water out of our house within the hour. They were very professional and I even received a phone call from the owner who was at a seminar in California to make sure I was being taken care of. They made a crappy situation bearable and I know that my house is totally dry and I don't have to worry about mold. Thank you to the Williams family and staff!

The crew that came out to my house last night was just fantastic! They re-tarped my house, put fan on my wet wall, and also a dehumidifier! They took a bunch of photos for insurance purposes and they showed me what they found. It's been a very bad day for me and just by their kindness and great personalities took a lot of stress off me and I was able to sleep well last night!

They are great!

These guys were on top of it!

Keep up the good work. Wonderful group of professionals! Special thanks to Jeff and D.J.

Very nice people! Thank you for all the help!

The team Mike and Richard were great!

Very Good Job!

Great Job!

These guys couldn't be any nicer.

Their help was a blessing and greatly appreciated.

These guys were absolutely a pleasure working with this team. Responded immediately and handled the problem professionally and efficiently.

Very, very helpful.

Great Job!

Jeffrey and Mike were great!

Jeffrey was very experienced and an asset to your staff.

Very pleased with your entire operation. Jeffery and his staff were competent and helpful throughout the process.

Very well done!

I have used SERVPRO once before and the persons who came to my home were great.

Jeff is a great person on the job. Very knowledgeable, courteous, reassuring. He is an asset to your great company.

Very easy to work with. Love SERVPRO.

We are so GREATFUL for the help from SERVPRO

Great Job! Made the process very easy and less stressful. Thanks SERVPRO.

Great Job! Keep up the great service.

This has been relatively painless process and that was mostly because of SERVPRO's service.


The crew were all very considerate, polite and respectful..a rare combination these days. Thank-you

the crew was very professional. Great Job!