From Wildfires to Hurricanes: Here's Why You Want SERVPRO

5/19/2014 (Permalink)

In the midst of the drought-related wildfires that are devastating the West and the hurricane-induced water and wind damage hitting the East Coast, people everywhere are having to make tough decisions about where to go from here. Particularly in large-scale disasters, being taken advantage of is a threat that faces many homeowners. On the other hand, taking on fire and water damage cleanup yourself can be overwhelming and not entirely possible without the right equipment. So take it from a neighbor you can trust: here are 7 reasons to choose SERVPRO.

Timely mitigation is key to controlling damage, downtime and recovery costs. The training of your local SERVPRO Franchise Professional will help limit damage and get your facility back in operation quickly. You can count on our nationwide coverage, full line of restoration services, and the 1-4-8 service guidelines.

They key to a good relationship is good communication. With SERVPRO, you’ll know what is happening every step of the way. From the first telephone call within the first hour following damage notification, until the job is complete, we are dedicated to effectively communicating with you. You will be aware of the job status and the progress toward project completion.

Jobs are documented with itemized estimates, digital photographs, signed work authorization forms and regular progress reports. SERVPRO Franchise Professionals, utilizing technology developed for documenting insurance claims, electronically collect and store project information which is accessible to you via a secure e-mail link 24 hours a day. Upon project completion, a signed customer satisfaction form is the final piece of information entered into the file.

When fire, water or mold damage strikes a commercial facility, it has a negative impact on everyone — the owner, the management team, employees, tenants and even customers. Even small fire or water damages must be addressed quickly in order to limit secondary damage. We understand the urgency in responding to your facility or home following a disaster. By arriving quickly, mitigating damage to the structure and contents, and providing effective cleanup and restoration services, we will get you back in business as soon as possible.

We help you save money: Emergency mitigation services help minimize secondary damages; proper restoration versus replacement of contents is less expensive; faster recovery lessens loss; pre-approved pricing and procedures; and comprehensive cleanup and restoration services help prevent future problems and potential liability risks.

Commercial properties probably have an emergency exit plan in place with illuminated signs leading occupants to safety and even facility maps strategically placed to identify alternate routes out of the building. But have you developed a thorough Contingency Plan? Is the emphasis on the first 24-48 hours, to help you get back in your building as quickly as possible?

Your local SERVPRO Franchise Professional can provide you assistance in developing an Emergency Response Profile. As part of a well-thought-out Contingency Plan, your Emergency Response Profile will contain information you need in the event an emergency situation occurs.

An added advantage to utilizing SERVPRO in the development of your Emergency Response Profile is the opportunity to coordinate a preferred provider relationship including pre-arranged pricing and procedures for handling emergency response for your facility before damage occurs.

We have the solution to your cleanup needs. Utilizing the right equipment and supplies, SERVPRO can handle all of your cleanup needs. In addition to our superior fire, water and mold restoration services, we provide cleanup services for those special needs that surpass the capabilities of your regular maintenance staff: Fire, Smoke and Soot Cleanup and Restoration; Water Removal and Dehumidification; Crime Scene, Biohazard and Vandalism Cleanup; Mold Mitigation and Remediation; Contents Claim Inventory Service; Air Duct and HVAC Cleaning; Carpet and Hard Floor Cleaning and Care; Stain Removal, Stain Resistance Applications; Odor Identification and Deodorization; and Upholstery and Drapes: Wet or Dry Cleaning Methods.

In the event of a major catastrophe, SERVPRO has a nationwide Large Loss Response Team comprised of trained and equipped professionals capable of responding to your facility. While most systems have a waiting list, you get priority service with SERVPRO. Call us today to find out how.

Each of SERVPRO’s over 1,400 nationwide Franchises is independently owned and operated by trained professionals committed to providing the highest level of emergency cleanup and restoration services and customer satisfaction. What this means to you, the commercial property owner or manager, is that should fire, water or mold damage occur in one of your local facilities or a facility across the country, a SERVPRO Franchise Professional will provide quality professional service 24 hours a day, 365 days a year.