Is it Water ot Flood Damage?

5/12/2023 (Permalink)

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Mitigation and restoration after water damage occurs in your property is not always an easy task to understand. After water causes damage, an insurance claim should be made as soon as possible.

Filing an insurance due to water damage can be complex. The first step is knowing the difference between a water damage and flood damage claim. This information is important to the homeowner because it determines what is covered and what is not.

The distinction between a flood damage claim and a water damage claim is best be defined by (FEMA) the Federal Emergency Management Agency’s flood definition. According to FEMA, a flood is a general and temporary condition of partial or complete inundation of two or more acres and two or more properties of normally dry land.

To make it easy, if the water that caused the damage occurred from a natural source and any neighbors are experiencing the same water issues, its generally flood damage. According to FEMA, flood damage can only be caused by overflow of inland or tidal waters, unusual and rapid accumulation or runoff of surface waters from any source, mudflow, or collapse of land along the shore of a lake or similar body of water as a result of erosion or undermining caused by waves or currents of water exceeding anticipated cyclical levels that result in a flood.

If a flood has damaged your home, it is important to know if you currently have flood insurance through the National Flood Insurance Program, because homeowners insurance companies do not offer coverage on flood damage. Having flood insurance is extremely beneficial to homeowners who think they might even have the slightest chance of being affected by a flood.

Everything from the actual building and its foundation to the refrigerator and the food inside of it is covered by flood insurance and will be taken into consideration when claims are filed. Flood insurance does cover basements and areas below the lowest elevated floor, but it depends on the flood zone and the date of construction. It is important to remember that flood insurance does not cover the sentimental value of any property, so be sure to remove any precious items such as photos, documents, or personal items that cannot be replaced as quickly as possible.

When water damage occurs in your home, did not originate from a natural source, and is not affecting any surrounding buildings, a water damage claim is necessary. Circumstances such as  overflowing bathtubs, broken toilets, broken pipes, and burst water mains are all grounds for water damage claims that should be filed by contacting your homeowners insurance company.

Working through the process of filing both a water damage claim and a flood damage claim can be confusing, and seem overwhelming. 

If water damage does occur, we can help and can clean and restore your home to make it "Like it never even happened." Call us 24/7.

Water Damage

2/27/2023 (Permalink)

Water damage can be from many different causes and can have many different outcomes. Damage from water can lead to mold, odor and weakened structure. How do you know if you have water damage? Water damage can be put off or ignored if the signs aren't taken seriously. It can be seen by discoloration in a wall or ceiling and can be felt by a damp area that should be dry. Also, it can often times put off a musty odor. 

How did I get water damage?

• Leak in my property
• Appliance malfunction
• Storm causing flooding 
• Pipe burst

 How can I fix water damage?

Start by calling SERVPRO of  Lexington & SERVPRO of Cayce / West Columbia at (803)-755-9774. SERVPRO fixes water damages by finding the source and repairing the area. Then the team will bring in special gear to remove the water and dry the area to above and beyond standards. Not only will our team restore the area but will try to restore any items that were affected by the water damage as well. It is a time sensitive job so that more issues are not caused by the water damage which is why we work around the clock to better serve our community.

Peak Hurricane Season.

9/14/2022 (Permalink)

9/14/2022

Peak Hurricane Season!

Statistically September is the most active month during hurricane season. So we are here to give you some tips to be prepared.

Tips for Preparing Your Home for Hurricane Season.

• You should always have an emergency supply; Food, Water, Medicine, Power Sources. On hand and ready.
• Have Your safety and personal items, along with important documents put away; medical documents, wills, passports, and personal identifications.
• Clear your yard. Be sure there’s nothing that could blow around during the storm. To prevent damage to your home. Move things such as bikes, lawn furniture, grills, propane tanks, and building material inside or under shelter.
• You should cover up windows and doors. Use storm shutters outside window frames to protect your windows. This can also help keep you safe from pieces of shattered glass.

The Process of A Water Damage

2/28/2022 (Permalink)

SERVPRO Franchise Professionals have the expertise and equipment to quickly restore your property to pre-water damage condition. They use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end.

Have Water Damage?
Call Today 803-755-9774

Every water damage event is a little different, and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

When you call, our representative will guide you through several questions that will help the SERVPRO Franchise Professional respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

Step 2 - Inspection and Water Damage Assessment

They carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

Step 3 - Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. The SERVPRO Franchise Professionals start this process as soon as possible to minimize further damage and to help prevent mold growth.

Step 4 - Drying and Dehumidification

After the bulk of the water has been removed, SERVPRO Franchise Professionals use specialized equipment to target the water that’s harder to access. They use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

Step 5 - Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. SERVPRO Franchise Professionals can clean restorable items using a number of specialized cleaning techniques. They also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

Step 6 - Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

What to do when you have water everywhere.

2/16/2022 (Permalink)

Water leaks within a home or business can seep into carpet, flooring, baseboards, and walls while moving throughout the structure.  SERVPRO of Lexington & SERVPRO of Cayce / West Columbia Franchise Professionals understand how disruptive water damages can be for a family. Water leaks in a business can not only disrupt the facility, but also can interrupt day to day business functions, which could possibly close the business and affect revenues. 

Timely mitigation is key to the restoration process.  Fast response times help to ensure that damage is contained, and the restoration process begins promptly. This saves on the amount of damage, cost of claims, and assists in reducing losses from business interruption due to a loss.  Timely and proper water mitigation will also help keep mold from developing which could cause people to become ill!  SERVPRO Professionals will be able to identify water regardless of where it hides. Your local SERVPRO Franchise Professionals cover Lexington and surrounding areas.  We offer 24-hour emergency response from our trained professionals to help make it "Like it never even happened."

Leak Prevention Tips

1. Check roof for deterioration.
2. Check gutters and downspouts.
3. Check basements and crawl spaces for moisture.
4. Check appliances in kitchens, break rooms, and cafeterias.
5. Check sinks and toilets in bathrooms.
6. Check HVAC for leaks and blockages.

Ways to help water damage in your home!

2/15/2022 (Permalink)

Easy ways to prevent water damage

• Repair peeling paint around the doors and windows, which can be a sign of water getting into wood. 
• Look for roof leaks around chimneys, plumbing vents and attic vents. Trace the source of a ceiling leak by measuring its location from the nearest outside wall and then locate this point in the attic using a measuring tape. 
• Always keep a check for small leaks in areas like under your sinks, the refrigerator lines, and water heater lines.

Being Prepared for the winter.

10/12/2021 (Permalink)

Without proper preparation your sprinkler system might be damaged by freezing temperatures. Here are some tips from Rain Bird on how to prepare your irrigation system for winter conditions if you live in a region where it freezes. Please download the Rain Bird Homeowner's Guides to Winterization at the bottom of this page for detailed instructions on how to prepare your irrigation system for the Winter months.

1. Insulate your assets: shut off the water supply to the irrigation system. The main shut off valve for your irrigation system needs to be protected against freezing. Make sure it is wrapped with insulation (foam insulation tape and a plastic bag) to protect it from harsh winter temperatures and prevent it from freezing. If you do not have a main shut off valve, you might consider installing one as a preventative investment. Also, any above ground piping needs to be insulated. Self-sticking foam-insulating tape or foam insulating tubes commonly found at home supply stores are fine.

2. Stay in control: If you have an automatic system then you will need to "shut down" the controller (timer). Most controllers have a "rain-mode" which simply shuts off the signals to the valves. The controller continues to keep time, the programming information isn't lost (start times, valve run times, etc.) and the clock continues to run throughout the winter. The only change is that the valves will not activate. If your controller is responsible for activating a pump, as a precaution you should remove the wires that are connected to the MV (Master Valve) and common terminals. This will prevent the possibility of the pump being accidentally activated which could cause damage from overheating. An alternative to using the rain mode is simply to shut off the power to the controller. If you do, you'll need to reprogram the time and potentially all your other settings as well, in the spring.

3. Drain the pipes: Now you need to remove the water from the pipes and sprinklers so that it won't freeze/expand and break the pipe. There are several ways to drain your pipes: a manual drain valve, an automatic drain valve or the compressed air blow-out method. However, since there could be potential safety risks we recommend contacting your local irrigation specialist. Many offer sprinkler winterization services this time of the year.

4. Protect valves and backflow preventers: Insulate backflow preventers and valves if they are above ground. You can also use insulation tape for this. Be sure not to block the air vents and drain outlets on backflow preventers.

What to do when you have a water damage in your home.

10/4/2021 (Permalink)

Water leaks within a home or business can seep into carpet, flooring, baseboards, and walls while moving throughout the structure.  SERVPRO of Lexington Franchise Professionals understand how disruptive water damages can be for a family. Water leaks in a business can not only disrupt the facility, but also can interrupt day to day business functions, which could possibly close the business and affect revenues. 

Timely mitigation is key to the restoration process.  Quick response time helps ensure that damage is contained and the restoration process begins promptly. This saves on the amount of damage, cost of claims, and assists in reducing losses from business interruption due to a loss.  Timely and proper water mitigation will also help keep mold from developing which could cause people to become ill!  SERVPRO Professionals will be able to identify water regardless of where it hides. Your local SERVPRO Franchise Professionals cover Lexington and surrounding areas.  We offer 24-hour emergency response from our trained professionals to help make it "Like it never even happened."

Leak Prevention Tips

1.   Check roof for deterioration.
2.   Check gutters and downspouts.
3.   Check basements and crawl spaces for moisture.
4.   Check appliances in kitchens, break rooms, and cafeterias.
5.   Check sinks and toilets in bathrooms.
6.   Check HVAC for leaks and blockages. 

The Science of Drying

9/24/2021 (Permalink)

The knowledge of psychometrics ("the field of engineering concerned with the determination of physical and thermodynamic properties of gas-vapor mixtures" -- thanks Wikipedia) is essential to restoring a structure to its preloss condition. Where the average Do-It-Yourself homeowner (guilty) or business owner might be tempted to grab a few beach towels to mop up the mess and place a box fan or two around the damaged area, your local SERVPRO of Lexington Professionals follow strict, industry-approved standards to help lower the chances of any secondary damages.

Just for starters, a trained restorer will:

• Inspect the building to detect every component that is wet, preventing damage from happening because wet components were overlooked.
• Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
• Speed up Mother Nature by using professional drying equipment.

So what exactly does "speed up Mother Nature" mean? A wet building can often dry naturally because our environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material -- but only if the air is, indeed, drier. The only problem is nature takes a long time, and secondary damages occur while the building is drying out.

For this reason, your local SERVPRO of Lexington Professionals have been trained to use top-of-the-line equipment to help the drying process, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls (pictured bottom-left) and much more. We also use state-of-the-art monitoring equipment (pictured bottom-center) and a proven scientific process to help speed the drying of your home or business.

The bottom line? Your local SERVPRO of Lexington Professionals have the training and equipment to help make it "Like it never even happened."

There, that wasn't so bad, was it?

Sewage Backup

9/14/2021 (Permalink)

Sewage Emergency

Sewer backups are a common biohazard that can affect homes and businesses. Water from sewer backups should be considered very dangerous. The water is unsanitary and may contain bacteria and viruses that could cause serious illness.  SERVPRO of Cayce/ West Columbia and Lexington has the training, protective gear, and specialized equipment necessary to safely clean and restore this type of contamination.

There are three types of contaminated water, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

• Category 1: Clean water- Clean water is from a clean source, such as a broken pipe, or other water source. If clean water is left untreated, allowing bacteria to grow, it quickly can turn to category 2 or 3.

• Category 2: Gray water- Gray water has significant amounts of contaminants that could cause illness. Category 2 water may come from washing machine overflow, toilet overflow with some urine, or a dishwasher overflow.

• Category 3: Black water- Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding, or any type of natural disaster. Black water should always be handled by trained professionals.

 What to do after a Contamination:

Stay out of affected areas.

1. Call emergency service personnel if the situation is life-threatening.
2. Flood water can contain sewage, pesticides, and other contaminants.
3. Only do activities that are safe for you to perform.
4. Treat all bodily fluids as if they are contaminated.
5. Turn off the HVAC system if there is sewage damage.

 What Not to do after a Contamination:

Don’t leave wet fabrics in place.

1. Don’t leave books, magazines, or other colored items on wet carpet or floors.
2. Don’t use your household vacuum to remove water.
3. Don’t use television or other household appliances.
4. Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where the ceilings are sagging.

Sewage backups and dark water intrusions are more than nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. When you have a water damage, don’t leave your property to chance, call SERVPRO of Cayce/ West Columbia and Lexington, we will remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Tips to Avoid Bursting Pipes!

2/8/2021 (Permalink)

AVOID BURSTING PIPES! To prevent a water damage from occurring in your home!

With South Carolina, you never quite know how the weather is going to be. One week it could feel like summer and the next we have a freeze warning. The damages, expenses and the messes that can be caused from a water line that freezes and bursts are nothing that anyone wants to experience. While we can’t stop, the leaks caused by temperature drops, there are things you can do to prevent pipes from freezing and bursting. Here are some helpful tips.

Things to do outside:

• Wrap outside faucets. There is a product called heat tape that can be installed and will warm pipes as needed during cold weather.
• Caulk around pipes where they enter the house. Look for air leaks around electrical wiring, dryer vents, and pipes. Use caulk or insulation to keep the cold out. With severe cold, even a tiny opening can let the cold air inside your home, causing your pipes to freeze.
• Disconnect garden hoses.
• Drain in-ground sprinkler systems.

Things to do Inside:

• Let a stream of water run, if the temperature drops below freezing. It is advised that you let your water run in the farthest sink away from where your main water pipe is located.
• Open cupboard doors in the kitchen and bathroom.
• Shut off and drain your water system if you are leaving home for several days.

Sewage Back-up!

2/8/2021 (Permalink)

Sewer backups are a common biohazard that can affect homes and businesses. Water from sewer backups should be considered very dangerous.

There are three types of contaminated water, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

• Category 1: Clean water- Clean water is from a clean source, such as a broken pipe, or other water source. If clean water is left untreated, allowing bacteria to grow, it quickly can turn to category 2 or 3.
• Category 2: Gray water- Gray water has significant amounts of contaminants that could cause illness. Category 2 water may come from washing machine overflow, toilet overflow with some urine, or a dishwasher overflow.
• Category 3: Black water- Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding, or any type of natural disaster. Black water should always be handled by trained professionals.

What to do after a Contamination:

1. Stay out of affected areas.
2. Call emergency service personnel if the situation is life-threatening.
3. Flood water can contain sewage, pesticides, and other contaminants.
4. Only do activities that are safe for you to perform.
5. Treat all bodily fluids as if they are contaminated.
6. Turn off the HVAC system if there is sewage damage.

What Not to do after a Contamination:

1. Don’t leave wet fabrics in place.
2. Don’t leave books, magazines, or other colored items on wet carpet or floors.
3. Don’t use your household vacuum to remove water.
4. Don’t use television or other household appliances.
5. Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where the ceilings are sagging.

Sewage backups and dark water intrusions are more than nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. When you have a water damage, don’t leave your property to chance, call SERVPRO of Cayce/ West Columbia and Lexington, we will remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Got Water Damage? We Can Help!

10/8/2020 (Permalink)

Water damage from a flood or busted pipe in your home can be devastating. The damage can linger for months or years in different forms. Something that can make the disaster even more devastating is finding out your insurance does not cover the damage. 

A good rule of thumb when thinking about water damage to your home is that it comes from inside or above, you are generally covered. If it comes from above, you are generally covered. If it comes from the ground or below ground, you generally are not. 

Homeowner’s insurance policies do not generally cover flood damage, including a flash flood. Back up of the sewer system is another damage generally not covered. It is best to add a separate flood policy to make sure you have coverage for damages. 

If a pipe bursts in your home and floods the house, insurance should cover it. If your washing machine or a toilet overflows and floods a room, insurance should cover it. If you have rainwater that comes into your home from storm damage, insurance should cover it. If rain leaked into your home because your roof is old and needed to be replaced, insurance may not cover it. 

SERVPRO of Cayce/West Columbia and Lexington will assist you with any type of water damage. We are here to make a stressful situation easier for you. We will work with you and your insurance company. We are available 24 hours a day, 7 days a week, always ready to restore damage to your residential or commercial structure. 

Call us today at 803.755.9774.

Rapid Response

9/24/2020 (Permalink)

Rapid Response to Your Damage

SERVPRO of Cayce/West Columbia and Lexington knows that when you call our company, you may be feeling overwhelmed, confused, stressed, and vulnerable. You need an expert to guide you through the crisis you have just endured. SERVPRO of Cayce/West Columbia and Lexington has specific fire, water and smoke damage training and the expertise to help you through your dilemma. We specialize in fire, water, smoke and storm damage cleanup and restoration. In fact, it is the cornerstone of our business.

What to Expect When You Call

When you call, our friendly representative will ask several questions regarding the type of damage you have incurred. These questions will help us determine what equipment and resources to bring with us when we deploy, including how many trained SERVPRO restoration specialists that may be needed for your particular situation.

Our SERVPRO Representative will ask several questions:

• Your name and contact information including your phone number and email address
• Your insurance carrier (if applicable)
• Has a claim been turned in?
• Name of Adjuster (if assigned)
• The street address of your home or business
• When did the damage occur?
• What caused the damage (if known)?
• Is there electricity and water available (on-site)?
• Is there standing water (if applicable)?
• What year was the home or business built?

About SERVPRO of Cayce/West Columbia and Lexington

SERVPRO of Cayce/West Columbia and Lexington specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Cayce/West Columbia and Lexington.

Hidden Water Damages

9/23/2020 (Permalink)

Washing Machine Malfunctions Can Cause Water Damage

Think about the last time your appliances were moved or inspected

Many of us do not think about the household appliances that we use every single day. For most, they probably become a passing thought about how much wear and tear they are receiving. Most of the appliances we use to make our everyday lives easier to utilize water. This means they are prone to leaks at some point if they are not caught early on.  Water damage can sit for ages before you as a homeowner realize. Therefore, regular inspections are important for prevention.

Inspect These Appliances for Leaks Often

• Hot Water Heater
• The lifetime of a hot water heater will typically span 10 to 15 years, but leaks can start much earlier than this. The seals and pipes connected to the hot water heater can often break down, so keeping an eye out for any accumulation both during and after use is a smart move.
• Refrigerator
• The rarity with which refrigerators are moved can lead to secret water damage that festers for ages before it is brought to light. A refrigerator’s water lines are typically made from a soft plastic that can easily fail, so checking for leaks behind and under the fridge as part of your annual home maintenance is wise.
• Dishwasher
• A dishwasher’s tubing is just as problematic as a refrigerator but is even more isolated and utilizes far more water. Additionally, homeowner’s insurance often does not cover water damage caused by older models of dishwashers, so regular checks are extremely important to keep up with.
• Washing Machine
• Washing machine hoses are some of the most common sources of leaks. Because they are notorious for this, it is recommended that they are inspected at least once a month by homeowners so you can be sure no issues have arisen. In addition to these regular checks, they should be fully replaced every five years in order to prevent hidden deterioration.
• Air Conditioner
• The drain in your HVAC unit is designed to keep condensation from pooling in and around the unit, but if this drain malfunctions, water damage can quickly be caused. Reference your manufacturer’s manual to determine how often your unit should be inspected and serviced—having a professional technician evaluate your machine is the best defense against HVAC-created water damage.

Understanding Category 1, 2 and 3 Water

9/9/2020 (Permalink)

Water damages can come in various shapes, sizes and types.  According to IICRC, the national standard in water restoration and proper cleaning processes, there are three categories of water each with their own remediation process.

• Category 1: clean water - water that has been treated and does not contain waste products.  CAT 1 water does not require that materials be removed and cannot be dried according to IICRC standards.
• Category 2: gray water - water that has been used and may carry waste products.  This is typically clear water that you probably would not want to drink including clear water from a toilet or pipe line.  
• Category 3: black water - water that is extremely unsanitary and is disease carrying, including flood waters.  In all CAT 3 water losses all materials including flooring, doors, base cove, molding and even door frames must be removed if CAT 3 water has touched/affected the materials.

In any water loss SERVPRO of Kingwood/Humble's professionally trained and IICRC certified Production Managers will walk you through the process and ensure that you understand what category of water loss you have and how to remediate the damages to get your home or business back to, "Like it never even happened."

tips on winterizing your home

2/26/2020 (Permalink)

Keep Your Home Safe!

Since the severe weather has made an appearance across the country, it's only right if I give you Awesome Tips on keeping your home and business safe!

Tips for Preparing Your Home for Winter Weather

• Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes
• Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets, especially if the pipes for faucets run through unheated or un-insulated areas of your home.
• Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to "off".
• If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
• Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.
• Proper maintenance of your furnace can help reduce the risk of puff backs.

What can happen when a flood enters your home.

2/14/2020 (Permalink)

Flooding from a recent storm that occurred

Water Damage Events

Flooding and water emergencies can happen at any time. Flooding and water damages don’t wait for business hours and neither do we. SERVPRO of Lexington/and Cayce, West Columbia provides restoration and cleaning services 24 hours a day, including holidays.

Flooding and water damages can be invasive. Water can spread through your home causing damage to furniture, walls, floors, and personal belongings. Leaving water to long without being extracted can also cause mold to grow in your home. SERVPRO of Lexington/and Cayce, West Columbia arrives as quickly as possible to start the extraction process. This immediate response can help minimize the damage and loss inside your home.

 The water damage timeline

Within minutes of the water damage:

• The water can start to spread throughout your home, and damage anything that is in its path.
• The water can cause personal belongings to swell and warp such as books and photographs.

 1-24 hours after the water damage occurred:

• The drywall can begin to break down and/or swell.
• Furniture begins to swell.
• An odor can start to occur in your home.

 1 week after the water damage has occurred:

• Biohazard contamination can start to occur.
• Mold and mildew to can start to grow and spread.
• Wood flooring begin to swell and warp. Metal start to rust and corrode.

More than a week after the damage occurred:

• biohazard contaminants can be a serious risk to the homeowners.
• The mold growth can become more severe.

Need emergency services you can call us 24/7 at: 803-755-9774

Clean Gutters Prevent Water Damage in your Home

10/2/2019 (Permalink)

Do you tend to put off cleaning the gutters until as late as possible?

Maybe you even skipped doing it last year because it’s such a dreaded household chore.

No matter what time of year, gutters play a key role in preventing water damage to a home. Their purpose is to channel rainwater to the downspouts and away from the home. Because of this, it is important to make sure the gutters are working properly year-round in order to protect your property against potential water damage.

Clogged gutters can cause many issues for a homeowner. In the spring, summer, and fall, gutters are often clogged with fallen leaves. And in the winter, snow and ice can be the culprit. Water that is blocked by debris in the gutters will find the path of least resistance when it tries to drain. This often means it will find its way into the walls and ceilings of the home causing interior damage.

To help avoid water damage due to clogged gutters, the gutters should be well maintained and cleaned AT LEAST twice a year.

Following are the best tools that help you clean the nastiness out of your gutters.

Four Ways To Clean Gutters

Generally speaking, there are four ways to clean gutters:

1.  Climb a ladder and use a variety of tools to grab and remove the leaves and debris at eye-level.

2.  Attach tools to a wet/dry shop vac to suck up the leaves or to blast them out of the gutters.

3.  Attach tools to your water hose to spray leaves out of the gutters.

4.  Use a long-reaching pole to remove leaves from the gutters while standing at ground level.

Of course, there are some gutter cleaning tools that combine one or more of the methods mentioned above. And each has its pros and cons. In the end, it all comes down to your own personal preference and which seems like the safest and easiest option to you.

What's in flood waters?

8/15/2019 (Permalink)

A flood can cause physical hazards and emotional stress.  You need to look after yourself and your family as you focus on cleanup and repair.

• Avoid floodwaters; water may be contaminated by oil, gasoline or raw sewage.
• Service damaged septic tanks, cesspools, pits and leaching systems as soon as possible.  Damaged sewer systems are serious health hazards.
• Listen for news reports to learn weather the community's water supply is safe to drink.
• Clean and disinfect everything that got wet.  Mud left from floodwaters can contain sewage and chemicals.
• Rest often and eat well.
• Keep a manageable schedule.  Make a list and do jobs one at a time.
• Discuss your concerns with others and seek help.  Contact Red Cross for information on emotional support available in your area. 

There is Science in Drying

8/15/2019 (Permalink)

The Science of Drying

Did you know there is a science behind the process of drying? Having the knowledge of psychometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO Professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO Professionals will:

• Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
• Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
• Speed up Mother Nature by using professional drying equipment. 

What exactly does it mean to help "Speed up Mother Nature"? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material - but only if the air is, indeed, drier. 

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. 

Your SERVPRO Professionals have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. Your SERVPRO Professionals also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business. 

It's not only the equipment, but the technology too. SERVPRO has developed DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook Mobile, you have the ability to know exactly where your property is in the drying process. 

The bottom line? SERVPRO Franchise Professionals have the training and equipment to help make water damage "Like it never even happened."

What to do when water is everywhere?

8/13/2019 (Permalink)

Water leaks within a home or business can seep into carpet, flooring, baseboards, and walls while moving throughout the structure.  SERVPRO of Lexington Franchise Professionals understand how disruptive water damages can be for a family. Water leaks in a business can not only disrupt the facility, but also can interrupt day to day business functions, which could possibly close the business and affect revenues. 

Timely mitigation is key to the restoration process.  Quick response time helps ensure that damage is contained and the restoration process begins promptly. This saves on the amount of damage, cost of claims, and assists in reducing losses from business interruption due to a loss.  Timely and proper water mitigation will also help keep mold from developing which could cause people to become ill!  SERVPRO Professionals will be able to identify water regardless of where it hides. Your local SERVPRO Franchise Professionals cover Lexington and surrounding areas.  We offer 24-hour emergency response from our trained professionals to help make it "Like it never even happened."

Leak Prevention Tips

1.   Check roof for deterioration.
2.   Check gutters and downspouts.
3.   Check basements and crawl spaces for moisture.
4.   Check appliances in kitchens, break rooms, and cafeterias.
5.   Check sinks and toilets in bathrooms.
6.   Check HVAC for leaks and blockages. 

24 Hour Emergency Response: We Are Here if You Need Us!

8/2/2018 (Permalink)

Lexington 24 Hour Emergency Water Damage Service

SERVPRO of Lexington provides 24 hour fire and water damage restoration service in Lexington County.

SERVPRO of Lexington is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today – 903-955-0342

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lexington has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

About SERVPRO of Lexington

SERVPRO of St Lexington specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What To Expect When Your Home Has Water Damage

6/25/2018 (Permalink)

Whether it’s storms, a pipe burst or appliance failure, water damage can happen to anyone. While no one looks forward to dealing with leakage or flooding in their home, having some knowledge of what to expect beforehand can help make the process easier.

Critical First Steps

There are a few things you want to address immediately to help avoid further damage:

• Speak to your insurance provider to get the claims process rolling as soon as possible.
• If a pipe burst, ruptured water lines or a malfunctioning appliance are the water source, make sure that any necessary maintenance or repairs are performed.
• Contact a cleanup and restoration service that specializes in drying out, cleaning and sanitizing the affected area(s).

Inspection

As for the actual cleanup process itself, the first step requires professionals to inspect the damage and develop an attack plan. If you are unsure of the water source, they can also help you to identify it.

Removal

A full water extraction ensures an expedited drying process and helps to prevent the buildup of harmful mold. If needed, carpet and padding are cut out and removed from the home. Some specialists may provide move-out services to help protect your belongings during cleanup.

Drying

Due to the porous nature of many building materials, this step is critical to ensuring that all traces of water have been completely removed. Moisture gauges are utilized to monitor the process and guarantee dryness.

Sanitation

The final step involves the cleaning of clothes, upholstery, furniture, walls, etc. This eliminates noxious odors and can save you money by helping to avoid the need to replace expensive belongings or treasured mementos.

Dealing with a pipe burst, flooding or any other source of water damage can be a nightmare. Thankfully, seeking the assistance of a trusted professional will help you ensure that your home stays beautiful for years to come.

The Science of Drying

6/25/2018 (Permalink)

The Science of Drying

Did you know there is a science behind the process of drying? Having the knowledge of psychometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO Professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO Professionals will:

• Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
• Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
• Speed up Mother Nature by using professional drying equipment. 

What exactly does it mean to help "Speed up Mother Nature"? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material - but only if the air is, indeed, drier. 

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. 

Your SERVPRO Professionals have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. Your SERVPRO Professionals also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business. 

It's not only the equipment, but the technology too. SERVPRO has developed DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook Mobile, you have the ability to know exactly where your property is in the drying process. 

The bottom line? SERVPRO Franchise Professionals have the training and equipment to help make water damage "Like it never even happened."

Do's and Don't of a Water Damage

3/17/2018 (Permalink)

THE DO’S OF WATER DAMAGE

• Remove as much excess water as possible by mopping and blotting
• Wipe excess water damage from wood furniture after removal of lamps and table top items.
• Remove and prop wet upholstery and pillow cushions for even drying
• Place aluminum foil or wood blocks between furniture legs and wet carpeting
• Turn air conditioning on for maximum drying (in summer)
• Remove Oriental rugs or other colored rugs from wet wall-to-wall carpeting
• Remove valuable paintings and art objects to a safe, dry place
• Open and place luggage, in sunlight to dry, if possible
• Gather loose items, toys, etc. from floors

THE DON’TS OF WATER DAMAGE

• Leave wet fabrics in place; dry as soon as possible. Hang furs and leather goods to dry separately at room temperature
• Leave books, magazines or other colored items on wet carpets or floors
• Use a standard vacuum to remove water
• Use TVs or other major appliances while standing on wet carpets or floors, especially not on wet concrete floors
• Turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water

We sincerely hope these experiences never happen to you but if they do we are standing by to help, 24 hours a day/7 days a week, and can be reached at 803-955-0342.

The Water Damage Restoration Process

3/17/2018 (Permalink)

SERVPRO Franchise Professionals have the expertise and equipment to quickly restore your property to pre-water damage condition. They use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end.

Have Water Damage?
Call Today 803-955-0342

Every water damage event is a little different, and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

When you call, our representative will guide you through several questions that will help the SERVPRO Franchise Professional respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

Step 2 - Inspection and Water Damage Assessment

They carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

Step 3 - Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. The SERVPRO Franchise Professionals start this process as soon as possible to minimize further damage and to help prevent mold growth.

Step 4 - Drying and Dehumidification

After the bulk of the water has been removed, SERVPRO Franchise Professionals use specialized equipment to target the water that’s harder to access. They use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

Step 5 - Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. SERVPRO Franchise Professionals can clean restorable items using a number of specialized cleaning techniques. They also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

Step 6 - Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

Do's and Don't of a Water Damage

3/17/2018 (Permalink)

THE DO’S OF WATER DAMAGE

• Remove as much excess water as possible by mopping and blotting
• Wipe excess water damage from wood furniture after removal of lamps and table top items.
• Remove and prop wet upholstery and pillow cushions for even drying
• Place aluminum foil or wood blocks between furniture legs and wet carpeting
• Turn air conditioning on for maximum drying (in summer)
• Remove Oriental rugs or other colored rugs from wet wall-to-wall carpeting
• Remove valuable paintings and art objects to a safe, dry place
• Open and place luggage, in sunlight to dry, if possible
• Gather loose items, toys, etc. from floors

THE DON’TS OF WATER DAMAGE

• Leave wet fabrics in place; dry as soon as possible. Hang furs and leather goods to dry separately at room temperature
• Leave books, magazines or other colored items on wet carpets or floors
• Use a standard vacuum to remove water
• Use TVs or other major appliances while standing on wet carpets or floors, especially not on wet concrete floors
• Turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water

We sincerely hope these experiences never happen to you but if they do we are standing by to help, 24 hours a day/7 days a week, and can be reached at 803-755-9774.

Lexington 24 Hour Emergency Water Damage Service

7/10/2017 (Permalink)

Lexington 24 Hour Emergency Water Damage Service

SERVPRO of Lexington is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (803)955-0342

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lexington has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

Lexington 24 Hour Emergency Water Damage Service

6/20/2017 (Permalink)

SERVPRO of Lexington provides 24 hour fire and water damage restoration service in Lexington, Sc.

 Lexington 24 Hour Emergency Water Damage Service

SERVPRO of Lexington is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (803) 955-0342

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lexington has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Lexington

SERVPRO of Lexington specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 Meet Our Crew: http://www.SERVPROlexingtonsc.com/employee-photos 

Water Damage in Lexington, SC.

6/20/2017 (Permalink)

This water damage was caused by a leak.

A pipe leak in the bathroom caused this property in Lexington to flood. This before picture shows the water that was left after the water was stopped. 

SERVPRO of Lexington was called in to clean up the aftermath! The owner was thrilled that we were able to quickly and completely restore their property. 

Call SERVPRO of Lexington when you experience a water damage- (803) 955-0342

When your Lexington home has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Lexington uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Tips to Avoid Bursting Pipes

3/20/2017 (Permalink)

Tips to Avoid Bursting Pipes

With South Carolina, you never quite know how the weather is going to be. One week it could feel like summer and the next we have a freeze warning. The damages, expenses and the messes that can be caused from a water line that freezes and bursts are nothing that anyone wants to experience. While we can’t stop, the leaks caused by temperature drops, there are things you can do to prevent pipes from freezing and bursting. Here are some helpful tips.

Things to do outside:

• Wrap outside faucets. There is a product called heat tape that can be installed and will warm pipes as needed during cold weather.
• Caulk around pipes where they enter the house. Look for air leaks around electrical wiring, dryer vents, and pipes. Use caulk or insulation to keep the cold out. With severe cold, even a tiny opening can let the cold air inside your home, causing your pipes to freeze.
• Disconnect garden hoses.
• Drain in-ground sprinkler systems.

Things to do Inside:

• Let a stream of water run, if the temperature drops below freezing. It is advised that you let your water run in the farthest sink away from where your main water pipe is located.
• Open cupboard doors in the kitchen and bathroom.
• Shut off and drain your water system if you are leaving home for several days.

Sewage Emergency

3/14/2017 (Permalink)

Sewage Emergency

Sewer backups are a common biohazard that can affect homes and businesses. Water from sewer backups should be considered very dangerous. The water is unsanitary and may contain bacteria and viruses that could cause serious illness.  SERVPRO of Cayce/ West Columbia and Lexington has the training, protective gear, and specialized equipment necessary to safely clean and restore this type of contamination.

There are three types of contaminated water, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

• Category 1: Clean water- Clean water is from a clean source, such as a broken pipe, or other water source. If clean water is left untreated, allowing bacteria to grow, it quickly can turn to category 2 or 3.


• Category 2: Gray water- Gray water has significant amounts of contaminants that could cause illness. Category 2 water may come from washing machine overflow, toilet overflow with some urine, or a dishwasher overflow.


• Category 3: Black water- Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding, or any type of natural disaster. Black water should always be handled by trained professionals.

 What to do after a Contamination:

 Stay out of affected areas.

1. Call emergency service personnel if the situation is life-threatening.


2. Flood water can contain sewage, pesticides, and other contaminants.


3. Only do activities that are safe for you to perform.


4. Treat all bodily fluids as if they are contaminated.


5. Turn off the HVAC system if there is sewage damage.

 What Not to do after a Contamination:

 Don’t leave wet fabrics in place.

1. Don’t leave books, magazines, or other colored items on wet carpet or floors.


2. Don’t use your household vacuum to remove water.


3. Don’t use television or other household appliances.


4. Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where the ceilings are sagging.

Sewage backups and dark water intrusions are more than nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. When you have a water damage, don’t leave your property to chance, call SERVPRO of Cayce/ West Columbia and Lexington, we will remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Photo Credit: plumbing-pasadentx.com

Flooding and Water Emergencies

8/15/2016 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Lexington provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Lexington arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 803-755-9774

Water Damage Timeline

Within Minutes

Hours 1 - 24:

48 Hours to 1 Week:

More Than 1 Week:

About SERVPRO of Lexington

SERVPRO of Lexington specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Contaminated Water

7/5/2016 (Permalink)

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

Sewage Backup or Toilet Overflow? Call Us Today (803) 775-9774

When there is water everywhere

6/3/2016 (Permalink)

Water leaks within a home or business can seep into carpet, flooring, baseboards, and walls while moving throughout the structure.  SERVPRO of Lexington Franchise Professionals understand how disruptive water damages can be for a family. Water leaks in a business can not only disrupt the facility, but also can interrupt day to day business functions, which could possibly close the business and affect revenues. 

Timely mitigation is key to the restoration process.  Quick response time helps ensure that damage is contained and the restoration process begins promptly. This saves on the amount of damage, cost of claims, and assists in reducing losses from business interruption due to a loss.  Timely and proper water mitigation will also help keep mold from developing which could cause people to become ill!  SERVPRO Professionals will be able to identify water regardless of where it hides. Your local SERVPRO Franchise Professionals cover Lexington and surrounding areas.  We offer 24-hour emergency response from our trained professionals to help make it "Like it never even happened."

Leak Prevention Tips

1.   Check roof for deterioration.
2.   Check gutters and downspouts.
3.   Check basements and crawl spaces for moisture.
4.   Check appliances in kitchens, break rooms, and cafeterias.
5.   Check sinks and toilets in bathrooms.
6.   Check HVAC for leaks and blockages. 

Faster to any disaster

5/23/2016 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Lexington provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Lexington arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 803-755-9774

Water Damage Timeline

Within Minutes

Water quickly spreads throughout your property, saturating everything in its path.

Water is absorbed into walls, floors, upholstery, and belongings.

Furniture finishes may bleed, causing permanent staining on carpets.

Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

Drywall begins to swell and break down.

Metal surfaces begin to tarnish.

Furniture begins to swell and crack.

Dyes and inks from cloth and paper goods spread and stain.

A musty odor appears.

48 Hours to 1 Week:

Mold and mildew may grow and spread.

Doors, windows, and studs swell and warp.

Metal begins to rust and corrode.

Furniture warps and shows signs of mold.

Paint begins to blister.

Wood flooring swells and warps.

Serious biohazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of Lexington specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

ALL ABOUT WATER

4/27/2015 (Permalink)

Types of Water

• Clean-broken pipe, Icemaker, Drain Overflow NO waste or contaminants.
• Gray- Washing Machine, Dishwasher, Roof Leak some soil  and contamination.
• Black- Raw sewage, Floods, High degree of waste and contaminants.

Water Mitigation Procedure

• Extraction of excess water
• Mold and microbial prevention
• Drying Process: Dehumidification and evaporation
• Monitoring the drying process
• Rebuild and final cleanup

Does Homeowner's Insurance Cover Floods Resulting in Water Damage?

4/7/2015 (Permalink)

wikipedia

Home insurance is most useful in times of an emergency. Insurance allows you to not have to pay out-of-pocket for expenses that are related to damage to your home.  However, it is important to know that filing a water damage claim with your insurance company has its ups and downs.

Insurance companies will only cover certain types of water damage in South Carolina.  If temperatures get to below freezing and the pipes burst, homeowners insurance will cover. If your dishwasher experiences a malfunction, your insurance company will cover unless, it was in result of negligence and lack of maintenance.

Insurance companies will not cover damage that is in the result of improper maintenance.  These types of water issues occur gradually and can be avoided with home maintenance. Homeowners are often in shock to find that issues that they believe are covered under their policy are not covered.

Flood damage is another problem that most home insurance policies will not cover.  You will need to purchase a separate policy to cover flooding.  

An accident that occurs suddenly will likely get covered. However, issues that arise from poor maintenance will not. 

Leak Prevention Tips

3/30/2015 (Permalink)

Regularly check the following items for leaks:

EXTERIOR

• Check roofing for deterioration.
• Check gutters and down spouts for blockage
• Check basements and crawl spaces for moisture.

INTERIORS

• Check appliances in break rooms and cafeterias.
• Check sinks and toilets in restrooms.
• Check HVAC for leaks and blockage.

Cleaning up and repairing your home after a flood

3/23/2015 (Permalink)

• Turn off electricity at the main breaker or fuse box, even if the power is off in your community. That was you can decide when your home is dry enough to turn it back on.
• Get a copy of the book Repairing Your Flooded Home which is available free from the American Red Cross or your state or local emergency manger.
• The Red Cross can provide you with a cleanup kit: mop, broom, bucket, and cleaning supplies.
• Contact your insurance agent to discuss claims.
• Listen to your radio for information on assistance that may be provided by the state or federal government or other organizations.
• If you hire cleanup or repair contractors, check references and be sure they are qualified to do the job.  Be wary of people who drive through neighborhoods offering help in cleaning up or repairing your home.

Staying healthy

3/20/2015 (Permalink)

photo credit: huffingtonpost

A flood can cause physical hazards and emotional stress.  You need to look after yourself and your family as you focus on cleanup and repair.

What to do After the Flood

3/19/2015 (Permalink)

arbitenonline.com

After the Flood

Your home has been flooded. Although floodwaters may be down in some areas, many dangers still exist.  Here are some things to remembering the days ahead:

During A Flood!

3/18/2015 (Permalink)

o.canada.com

During a FLOOD be sure to:

BEFORE A FLOOD

3/17/2015 (Permalink)

• Have a disaster plan
• Prepare a disaster supplies kit for your home and car.  Include a first aid kit, canned food, can opener, bottled water, battery-operated radio, flashlight, protective clothing and written instructons on how to turn off electricity, gas and water.

Flash floods are the #1 weather-related killer in the U.S Nearly half of flash flood deaths are auto related.  Know beforehand if your area is a flood risk.  Always listen to the radio and television for the latest information and instructions for your area.

** A FLASHFLOOD WATCH means a flood si possible for your area.

** A FLASH FLOOD WARNING means flooding is taking place in your area or will soon

Photo credit: http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAYQjB0&url=http%3A%2F%2Fwww.donaanalepc.org%2Fflash_floods.php&e

Frozen Pipes

2/17/2015 (Permalink)

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the backflow pressure between the water source and the blockage causes the rupture.  A burst pipe can cause considerable damage to your property if not addressed quickly.  Your SERVPRO Franchise Professional is faster to any size disaster, bringing the latest equipment and training to help make your water damage "Like it never even happened." 

Tips for Preparing Your Home for Winter Weather

2/16/2015 (Permalink)

• Keep cabinet doors open during cold spells.  This allows warm air to circulate around pipes.
• Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
• Consider shutting off outdoor faucets.  Find the shut-off valve in the basement or crawl space and turn it to "off".
• If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
• Ensure gutters are clean and secure.  Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.
• Proper maintenance of your furnace can help reduce the risk of puffbacks.

Nobody wants to swim in their house..Here are some tips

2/2/2015 (Permalink)

Water damage is the No. 1 culprit that weakens your homes foundation and the very core that holds your house together.

You've heard about core strength for your body.  Well, damage hits at the core strength of your house, eventually causing serious structural damage.  Damp wood invites termites and carpenter ants; plus, it causes mold and mildew.  The causes of water damage can range from a simple pipe burst, to an extreme storm.  Water damage can be classified as a tragic event to most people.  Water spreads very fast and gravity does what it is supposed to and pulls it to the lowest point.  The longer water remains, the more damage it will cause.  The effects you will not be able to see can be rotting of wood, metal materials rusting, and the growth of mold.  When water damage leads to mold it can cause allergies, headaches, sinus problems along with heavy constant sneezing, and discolored rashes to name a few.  These health concerns is why it is important to not let water damage go untreated and why it is important to hire a professional.  not only is the restoration of your home a main concern, but your personal well-being and feelings are a main priority.

WAYS TO HELP PREVENT WATER DAMAGE:

#1- ENSURE GOOD DRAINAGE

#2- TEST YOUR SUMP PUMP

#3- FIX WATER LEAKS

During Freezing Weather, Take Preventative Action

1/7/2015 (Permalink)

freezing weather can take disastrous toll on pipes

Winter weather can create havic and severe property damage when water pipes burst. Follow these tips to prevent damage:

Keep garage doors closed if there are water supply lines in the garage.

Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.

When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.

Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.

If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

If you DO experience a water damage, give us a call (803-755-9774) just before you report your claim so that we can put you on a list. Keep your insurance policy information handy. You can also use our free app to store your insurance information along with water/gas/electric shut off photos and instructions. Search "SERVPRO" in the app store. More info on the app at: www.SERVPRO.com/ready.

Check your pipes before the freeze

11/24/2014 (Permalink)

Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the "strength" of a container, expanding water can cause pipes to break. Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets. Pipes that run against exterior walls that have little or no insulation are also subject to freezing.

Before the onset of cold weather, prevent freezing of these water supply lines and pipes by following these recommendations:

• Drain water from swimming pool and water sprinkler supply lines following manufacturer or installer's directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping.
• Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
• Check around the home for other areas where water supply lines are located in unheated areas. Look in the basement, crawl space, attic, garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
• Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.
• http://www.redcross.org/prepare/disaster/winter-storm/preventing-thawing-frozen-pipes 

Preparing your Sprinkler System for the Winter

11/14/2014 (Permalink)

November 13, 2014

Without proper preparation your sprinkler system might be damaged by freezing temperatures. Here are some tips from Rain Bird on how to prepare your irrigation system for winter conditions if you live in a region where it freezes. Please download the Rain Bird Homeowner's Guides to Winterization at the bottom of this page for detailed instructions on how to prepare your irrigation system for the Winter months.

1. Insulate your assets: shut off the water supply to the irrigation system. The main shut off valve for your irrigation system needs to be protected against freezing. Make sure it is wrapped with insulation (foam insulation tape and a plastic bag) to protect it from harsh winter temperatures and prevent it from freezing. If you do not have a main shut off valve, you might consider installing one as a preventative investment. Also, any above ground piping needs to be insulated. Self-sticking foam-insulating tape or foam insulating tubes commonly found at home supply stores are fine.

2. Stay in control: If you have an automatic system then you will need to "shut down" the controller (timer). Most controllers have a "rain-mode" which simply shuts off the signals to the valves. The controller continues to keep time, the programming information isn't lost (start times, valve run times, etc.) and the clock continues to run throughout the winter. The only change is that the valves will not activate. If your controller is responsible for activating a pump, as a precaution you should remove the wires that are connected to the MV (Master Valve) and common terminals. This will prevent the possibility of the pump being accidentally activated which could cause damage from overheating. An alternative to using the rain mode is simply to shut off the power to the controller. If you do, you'll need to reprogram the time and potentially all your other settings as well, in the spring.

3. Drain the pipes: Now you need to remove the water from the pipes and sprinklers so that it won't freeze/expand and break the pipe. There are several ways to drain your pipes: a manual drain valve, an automatic drain valve or the compressed air blow-out method. However, since there could be potential safety risks we recommend contacting your local irrigation specialist. Many offer sprinkler winterization services this time of the year.

4. Protect valves and backflow preventers: Insulate backflow preventers and valves if they are above ground. You can also use insulation tape for this. Be sure not to block the air vents and drain outlets on backflow preventers.

Blog Credit: http://help.rainbird.com/app/answers/detail/a_id/428/~/how-do-you-winterize-your-sprinkler-system%3f

Myth Busting: Lightning

10/14/2014 (Permalink)

Lightning is one of the most understood phenomenons in our world today.  There is as much not known or irrationally feared about lightning as there is that is not taken seriously enough.  Many myths are perpetuated about the unknown, and lightning is no different.  It is important that you know the facts about lightning so that you can prepare for it and know what to do when it occurs.

Myth: lightning never strikes the same place twice

False: Lightning often strikes the same place twice, especially if it’s a tall, pointy object.  The Empire State building is struck nearly 25 times per year.

Myth: If clouds aren’t over my heads and it isn’t raining, lightning poses no threat to me. 

False: Lightning often strikes more than three miles outside of the thunderstorm and has been known to travel as far as 10 to 15 miles before striking the ground.

Myth: “Heat lightning” occurs after a very hot summer day and poses no threat.

False: “Heat lightning” is just a term used to describe lightning from a thunderstorm too far away to be heard. 

Myth: Lightning always strikes the tallest object.

Fact: Lightning strikes the best conductor on the ground, not necessarily the tallest object. In some cases, the best conductor might be a human being.

Myth: A car's rubber tires give protection from lightning.

False: Actually, the car itself is very well insulated and offers more protection than being outside in the storm. Of course, the exception to this is the convertible, which provides virtually no protection

Before a Flood

7/22/2014 (Permalink)

There has been lots of rain lately, and plans for rain the rest of the week.

Are you prepared???

Even if you feel you live in a community with a low risk of flooding, remember that anywhere it rains, it can flood. Just because you haven't experienced a flood in the past, doesn't mean you won't in the future. Flood risk isn't just based on history; it's also based on a number of factors including rainfall, topography, flood-control measures, river-flow and tidal-surge data, and changes due to new construction and development.

Get prepared by call or visiting you local SERVPRO franchise so our professionals can help you with emergency planning by establishing an Emergency Ready Profile (ERP)!

Partial Content Credit: http://www.ready.gov/floods

Facts About Flooding

3/24/2014 (Permalink)

Floods rank as one of the most common and widespread natural disasters in the United States. 

Just because you havent experiences a flood in the past, doesn't mean you wont in the future. In fact 20% of all claims paid by the National Flood Insurance Program were for policies in low risk communities. On average, floods cost $3 billion in annual losses in the United States. Commercial flood claims average more than $75,000. 

According to the American Red Cross (ARC), floods cause more damage in the US every year than any other weather relates disaster. The ARC offers the following flood safety tips. 

Quick ways to prevent water damage in your home

2/4/2014 (Permalink)

• Repair peeling paint around the doors and windows, which can be a sign of water getting into wood. 
• Look for roof leaks around chimneys, plumbing vents and attic vents. Trace the source of a ceiling leak by measuring its location from the nearest outside wall and then locate this point in the attic using a measuring tape. 

Winterize your home

1/6/2014 (Permalink)

Keep Your Home Safe!

Since the severe weather has made an appearance across the country, it's only right if I give you Awesome Tips on keeping your home and business safe!

Tips for Preparing Your Home for Winter Weather

• Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes
• Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets, especially if the pipes for faucets run through unheated or un-insulated areas of your home.
• Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to "off".
• If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
• Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.
• Proper maintenance of your furnace can help reduce the risk of puff backs.

Leak Prevention Tips

9/9/2013 (Permalink)

Regularly check the following items for leaks:

Exterior

·         Check roofing for deterioration

·         Check gutters and down spouts for blockage.

·         Check basements and crawl spaces for moisture.

Interiors

·         Check appliances in break rooms and cafeterias.

·         Check sinks and toilets in restrooms.

·         Check HVAC for leaks and blockage.

3 Common Home Emergencies

7/24/2013 (Permalink)

What are the most common household emergencies that happen? 

1. Burst washing machine hose- as rubber washing machine ages they eventually wear down and burst, causing costly flooding. Consider switching to a stainless-steel reinforced hose.

2. Leaky Roof- Mother Nature is pretty tough on your roof. Regularly check your roof for missing or damaged shingles.

3. Refrigerator Leaks- like your washing machine, the refrigerator is a common culprit in home floods. Ensure your water line is unkinked and in good condition.

If you are faced with a common household emergency, let the professionals handle it!

Science of drying

7/5/2013 (Permalink)

The knowledge of psychrometrics ("the field of engineering concerned with the determination of physical and thermodynamic properties of gas-vapor mixtures" -- thanks Wikipedia) is essential to restoring a structure to its preloss condition. Where the average Do-It-Yourself homeowner (guilty) or business owner might be tempted to grab a few beach towels to mop up the mess and place a box fan or two around the damaged area, your local SERVPRO of Lexington Professionals follow strict, industry-approved standards to help lower the chances of any secondary damages.

Just for starters, a trained restorer will:

• Inspect the building to detect every component that is wet, preventing damage from happening because wet components were overlooked.
• Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
• Speed up Mother Nature by using professional drying equipment.

So what exactly does "speed up Mother Nature" mean? A wet building can often dry naturally because our environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material -- but only if the air is, indeed, drier. The only problem is nature takes a long time, and secondary damages occur while the building is drying out.

For this reason, your local SERVPRO of Lexington Professionals have been trained to use top-of-the-line equipment to help the drying process, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls (pictured botom-left) and much more. We also use state-of-the-art monitoring equipment (pictured bottom-center) and a proven scientific process to help speed the drying of your home or business.

The bottom line? Your local SERVPRO of Lexington Professionals have the training and equipment to help make it "Like it never even happened."

There, that wasn't so bad, was it?